Fairbanks hotellia

Plussat: The pool opened back up

Miinukset: They weren't allowed to clean the rooms. I had to do everything myself.

Plussat: Very comfortable bed and pillows

Plussat: Location

Miinukset: Room was old & outdated, carpet was badly stained and the bathroom was oddlt configured & the toilet kept plugging.

Plussat: The room was nice and the person at the counter was great!

Miinukset: I was overcharged for my room and the manager will not return my calls!

Miinukset: The price was high.

Plussat: We didn’t have breakfast . COVID-19

Miinukset: Breakfast

Plussat: Air conditioning works and beds are super comfortable. Plus had fridge and microwave

Miinukset: That because of COVID the pool and gym was closed and the Continental Breakfast was to go and pretty much just fruits, granola bars and drinks.

Miinukset: The pool was down, no breakfast. I didn’t find in the webpage where it said it’s a $200 deposit instead of just a card on file, then the second day there trying to book another day, the guy at desk was on phone not paying attention to my request so he checked me out instead of extending my stay so I had to put another deposit down! Almost $700 to just stay there for 2 days and he didn’t even try to fix his mistake just demanded a new deposit. $700 for some families out of their vacation is a large chunk of what they brought. Thought it would have been just under $300 and a card on file.

Plussat: Nice quiet location between airport and downtown

Miinukset: I know there are Covid issues on serving breakfast but a little more effort to supply decent food would have been appreciated

Plussat: Not much

Miinukset: Rude, incompetent, dishonest staff. Poorly maintained room. Extremely dark room with inadequate lights. Promised a swimming pool, jetted tub, workout room and good breakfast, but didn’t provide any of those.

Miinukset: Dirty and front desk didn’t care. Never had housekeeping. 3 tries before ready rooms

Plussat: With the covid still at hand breakfast was far more limited than in previous stays. Albeit better than nothing, it didn't compare to the hot foods this Best Western is known to serve.

Miinukset: No tub. Got a handicapped accessible room, when we didn't need or request it. Would have loved a nice hot soak.

Plussat: Beautiful hotel and very clean

Plussat: nice, clean room Staff very friendly willing to help clean facility late checkout with no charge

Miinukset: no pool

Plussat: great room

Miinukset: no pool

Miinukset: Room did not have a small refrigerator

Plussat: Absolutely nothing

Miinukset: They sold out of our rooms and put us in a room with a murphy bed and double doors that opened to the luggage storage/employee hang out area. We later found out this is the room brides use to get ready when a wedding is at the hotel. They said this counted as a room and would not move us to another hotel as is common when a hotel oversells. Avoid the Westmark at ALL COSTS!!!

Plussat: Availability.

Miinukset: Stairway exit only! The stairs are nowhere near the elevator. Have to walk to the end of the hallway while the elevators are in the middle of the hotel. No clear signage for the outdoor entrances. We got lucky & ran across an employee who opened a "side" door for us. Old TV.

Plussat: My husband and I came to Fairbanks to see aurura in early November. we enjoyed our stay here .The room is big and clean.we booked a king bed room.Its so conmfortable.Its totally worthy the price.Whats more，the hotel is located in downtown fairbanks.Its easy to go everywhere if u have a car.

Plussat: Room was clean, had a view, was comfortable, and loved the beds. It also had a nice little kitchenette and a desk with a 2nd TV. I don't particularly like Sponge Bob, and got to watch my Hallmark station. It was all good. The Westmark is also convenient to go in all directions all over town. Started out with North Pole, then down South Cushman. We went out Farmer's Loop, saw Fox, went out a ways on the Elliott, down Goldstream, back toward town on Ballaine with a couple of stops on Yankovich at the cemetery and the musk ox farm....We were busy. Oh don't forget the stop at the pipeline!

Miinukset: Noble St was all torn up and that was the way I knew how to get to the hotel. There were quite a few of us trying to navigate the blocked roads, detour signs, and dead ends which led to lots of driveway turnarounds. After driving around for an hour we tried calling the hotel and got no answer. I knew the Marriott was downtown, so we went there and told the front desk clerk that we had reservations at the Westmark and could see it, but not get there. After getting instruction on how to get around all the construction, we arrived. Check in was quick and off we went to bed at 1 AM. Thank God!

Plussat: It was very clean and comfortable

Miinukset: The cost of food is way over charged, come on, root beer float for $12.00. The cost of food is way over priced. We went next door to Wild Iris in the Golden Nugget and got great service plus the food was a lot for what you get. If your staying at Westmark, head over to Wild Iris on Noble.

Plussat: Parking right out front.

Miinukset: No vent in bathroom, poor internet, bed wasn't comfortable.

Plussat: Very friendly staff. Saw one staff member showing some kids how to play a card game.

Plussat: Nice team and clean hotel

Miinukset: Services (breakfast, drinks) were very limited because of COVID

Plussat: Exceptional cheerfulness of staff. Beautiful, real Alaskan decor with style. The front desk staff - and the lady doing morning breakfast - actually elevated my trust in human nature, no s##t. Most beautiful setting, finely presented, and I will stamp my name on this. John Stinson (907) 623-7069. This is the only place I will stay at in Fairbanks again.

Miinukset: The weather! Unfortunately, Pike's could not control the weather.

Plussat: Great location by the river and was very comfortable

Miinukset: The night staff wasn't very friendly

Plussat: Location; comfortable

Miinukset: It was too hot. The AC didn’t work very well!

Plussat: Nice clean quite and great location.

Plussat: Close to the airport and they gave us an early check in

Miinukset: Not allowed to self service breakfast and coffee.

Plussat: The front desk guy was very very nice and helpful!

Miinukset: Everything was great.

Plussat: Location. Front desk staff. Amenities for pre-teen. Breakfast staff.

Plussat: The staff are friendly and helpfull.

Miinukset: Breakfast could be a bit better. Not impressed with the quality of breakfast.

Plussat: Very nice artwork everywhere. High quality free ice cream in the evening. A steam room that is nice and hot. A lot of effort put in to making it an enjoyable place to be. The price was very good for the product, especially for Alaska.

Miinukset: Cleaning staff were nice but had loud get togethers in the hallway (we were sometimes sleeping during the day and they probably didn't realize that.) Front desk told me, 'you can't make long distance calls from the hotel', which was patently untrue.

Plussat: The location is best, close to airport and the city.

Miinukset: Cleanliness is horrible, I am not sure if the house keeping staff were told not to provide service unless the guest asks them or not. I felt like I need to beg them to clean my room and still got the sloppy service.

Plussat: Nothing special. Basic hotel.

Miinukset: Didn't have room service everyday.

Plussat: The location was good.

Miinukset: Our room was not clean. It smelled like vomit. I found a garbage in the bathroom that was not emptied. It had puke in it. I was horrified because of COVID19. When we laid down, there was crumbs and like black dirt. We had to change our own bedding.

Plussat: Cleanliness. Friendly staff.

Miinukset: Expensive.

Plussat: I didn’t try out the breakfast , I was knocked out! But I do want to say that the front desk help are very nice and helpful, especially Sarah.

Plussat: Staff was great

Miinukset: Everything about the hotel was great.

Plussat: Breakfast was just COLD SNACKS.

Miinukset: COLD BREAKFAST

Plussat: The beds were comfortable. The staff were very nice and responded to make corrections.

Miinukset: The room was clean enough to stay in but definitely had areas missed by cleaning staff such as the outside of the tub was dirty, dirt was clearly swept up under the vanity and there was some debris between the bed and the wall. When we first arrived the temperature was fine but as we slept the temperature went up to a point where we tossed and turned all night. They came and fixed the thermostat in the morning. Then the second night we were woken no less than 5 times by a loud banging. It lasted long enough to wake up disoriented but then drift back to sleep before it happened again.

Plussat: Super clean ,well stocked,and wonderful view!

Miinukset: I would love to stay another night or two but didn't have money on my bank card too extend. Had cash thought.

Plussat: Rooms were comfortable and quiet.

Plussat: Young lady at the desk was a very nice smiling, welcoming face!

Plussat: It was clean and up to date. The location was good and it had its own restaurant.

Miinukset: The outside grounds could have been maintained better.

Plussat: The entire experience was top-notch. The staff was very friendly & helpful, the rooms & facility were squeaky clean, very conveniently located. I will definitely stay again in the near future!

Miinukset: Not a thing. The best hotel experience I have had in a very long time!

Plussat: Very Friendly! Very Clean!

Miinukset: They didnt serve breakfast because of covid19

Plussat: Super friendly and helpful staff, and breakfast was great!

Plussat: The staff was great and helpful.

Miinukset: They didn't allow pets.and temperature control of the room was difficult.

Plussat: Friendly staff.

Miinukset: Nothing

Plussat: Great value for the height of the tourist season in Alaska. The room was comfortable and clean, and there was free coffee and tea all day in the lobby, which my mom and sister especially enjoyed.

Miinukset: The breakfast offerings were limited due to the coronavirus outbreak.

Plussat: Was on the road that was used for our meeting and close to Fred Meyers.

Miinukset: The first night we didn't get room service only after reporting it. I think our bed was made up only once so hubby and I had to make our own bed up. I was happy that we got clean towels daily. I couldn't even get on the internet to get to my work emai

Plussat: Was able to change rooms when heater wasn't working. Staff

Miinukset: It was ok... would stay again

Plussat: Microwave in the room

Plussat: Comfortable and clean

Miinukset: The facility using your card and charging you without your consent. Prior to charging and then unable to explain why.

Plussat: the airport shuttle will be provided according to the fight.

Miinukset: I can hear the noise from the lobby

Plussat: Great location near stores and airports.

Miinukset: I had to wait 4 hours for a room to be available and there is nothing close but the stores.

Plussat: Location is great for the Fairbanks area, the front desk manager was very helpful and on top of her job. The bed was very comfortable.

Miinukset: It's a little dated and needs some updates.

Plussat: staff appeared pleasant and helpful

Miinukset: towels were not changed on the 3rd day no daily trash pickup even though i consolidated the throwaways in plastic bags that i brought with me and placed them neatly in a corner

Plussat: Bigger rooms

Miinukset: Rude staff. They did not help or cooperate for a late check in or checkout during wildfires in alaska. It was a frustrating experience.

Plussat: We checked in late at night and front desk clerk was very nice and accommodating

Miinukset: No. Great parking close to door and very clean rooms, awesome continental breakfast with hot fresh (good) coffee.

Plussat: Room and location was fine. Breakfast was very good, but shut down early at 9am.

Miinukset: The hotel was supposed to be pet friendly, but they wanted a $20 fee and $100 deposit when we got there. We didn't know about that at all. We had to leave the dogs in the car in the winter.

Miinukset: its not very accommodating--we won't stay here again

Plussat: Location to FWW

Miinukset: The hotel is old but it is ok. Breakfast was mediocre. I did eat dinner in the bar and had the chicken sandwich and thought it was pretty good.

Plussat: Room size was good.

Plussat: Service is excellent, staff is courteous, room was clean.

Miinukset: The snack center and the method of paying.

Plussat: Cheap price and super clean. Excellent location around downtown.

Miinukset: None

Plussat: Everthing is good.

Plussat: Couldnt find an Uber or taxi from airport to hotel late at night. Called up hotel, they straight away picked me up with their free Shuttle Service. Driver was fantastic.

Miinukset: Original room was not clean. 2nd room had no towels. Key kept deactivating even it was not near my cell or cards. The staff was outside smoking...couldn't find them. The air conditioner wasn't working. There was no coffee and spoons and running out of foo

Plussat: Asno Heat in the room no maid service the next day fresh towels but no clean sheets breakfast bar is a joke .

Miinukset: The whole program at super 8 was a joke. No heat no food no service period.

Plussat: The staff was really nice and they are super pet friendly!

Miinukset: The carpet was coming up in the hallway. Someone could have tripped over it.

Plussat: The front desk was appropriate.

Miinukset: The room was dirty. Bathroom door had a big crack in it. Stains on the bedding and carpet. Smelled bad. We left and did not stay.

Plussat: Location

Miinukset: complementary breakfast was weaker than expected

Miinukset: There was mold. They picked up towels off the floor, re-folded the towels, and they put it back on the rack. It was noticeable, due to the clump of hair on the towel from when I shaved the night before. Nothing was cleaned during our stay there.

Plussat: I am a Wyndham member so I always try for their hotels when booking for accommodations. This hotel was ok for just staying overnight, but would not choose it for an extended stay. Just needed a place to sleep and a shower. I brought my own shampoo etc

Miinukset: It's perfect for an overnight stay. Especially as I checked in late and left early the next day. Just needed a place to sleep and a shower.

Miinukset: Cleanliness was an issue. (Lots of hair in bathtub, hair on pillow, floor and wall in bathroom were dirty,) Breakfast was minimal. Basically just cereal and toast. No fruit, yogurt or eggs. One bed had no blanket. Pillows were flat, hard and dirty. Exterior of building was not well kept. Girl at front desk seemed friendly but never got up from her chair. When we called down to get a box of tissues that were missing, she told us we had to go down to the desk to get it.

Plussat: Good sizes of rooms and beds

Miinukset: Air Conditioning was too loud and old for sleep

Plussat: Very friendly and very helpful

Plussat: The location was great.

Miinukset: Management and Staff was not friendly. The hotel is broken down and looks dirty. Breakfast was not all that great. Piece of mold or something fell with my water while filling my cup at breakfast. Non smoking building but 2/3 rooms smell of cigarette.

Plussat: IT WAS CLOSE TO STORES

Miinukset: ROOMS WERE NOT CLEAN. FURNITURE WAS FILTHY THE TELEPHONE WAS SO DISGUSTED DIRTY

Plussat: I love the room and the location very much

Miinukset: A young guy staff at the front desk was unhelpful. He wasn’t willing to help at all and only paid attention to something else on the phone and never took his earphones off. Very annoying

Miinukset: Rooms were to hot. I know we are in Alaska but trying to sleep and the room is at 79 degrees hard to do. Cut heat off but still hot. Could not open windows

Plussat: Location

Miinukset: Front desk staff werent friendly at all. Whenever we past the desk there were no smiles or “hello” until we said it.

Miinukset: Sheets were really rough. Not enough blankets.

Plussat: Price

Miinukset: Didn’t come with breakfast as I was promised when I made reservations over the phone. There was a young man at the front desk one evening that was more interested in his phone than taking care of us. The ladies working were all nice. The room was very tight having two people moving around. No room make up.

Plussat: Perfect location - I like the remodel.

Miinukset: Why is cold breakfast 10 bucks?!

Plussat: Very good value. Excellent downtown location Convenient airport shuttle

Plussat: Staff was quick to help with checking in.

Miinukset: Chair had a dirty sock in it.

Plussat: Quite comfortable. Enjoyed my night there.

Plussat: Umm... no breakfast but liked it a lot.

Miinukset: No breakfast in the morning

Plussat: They were nice

Miinukset: No

Plussat: Nice hotel in a good location to use local bus transit service.

Miinukset: The room was too warm with heater set to the lowest setting.

Plussat: No breakfast and close to Freds but have no food before work

Miinukset: Food for workers

Plussat: the front staff person was nice

Miinukset: dirty room, desperately in need of repair - holes of the lining along the wall missing, pile of actual dirt by the kitchen, and horrid smell of air freshener/cleaner that never left the room and required us to sleep with the window cracked w/ snow

Plussat: Location near FAI Airport.

Miinukset: Personnel not able to properly prepare invoice and system not allowing to correct their mistakes. Breakfast: Sweet cereal bars, Chemical muffins, instant oatmeal and coffee nothing more.

Plussat: quietness

Miinukset: everything was ok

Miinukset: Pool was not functioning, smell of marijuana in building and in parking lot, pet waste on sidewalks

Plussat: Price

Miinukset: Breakfast

Plussat: This hotel was something else after construction; Aspen suites, then converted to Extended Stay America. Next door to famous emporium Fred Meyer and walking distance to Safeway. Guest rooms have efficiency kitchens. Picture of hotel not to scale.

Plussat: Comfortable

Miinukset: Close to a noisy road

Plussat: Very Good location. Very good room design with kitchen facilities. Very friendly to tourist. The interior style is modern and the room is warm and clean. Everything is GREAT!!!!

Miinukset: Fridge in the room seemed to turn on quite a bit during the night which made it hard to sleep at certain times.

Plussat: The washing machines did not work well or at all. The room was equipped with kitchen basics

Miinukset: Some of the staff was nice

Plussat: - Friendly staff - Convenient shuttle for the airport - Good location to go out of town

Miinukset: - Room furniture is a bit outdated

Plussat: The room was an actual apartment, loved the home feeling

Miinukset: No

Miinukset: The maid service was different for a daily rate vs a weekly rate. I thought it was silly.

Plussat: Clean apartment like room. Had a living room, dining area, small kitchen, bathroom with tub and a large bedroom with a queen size bed. Even being on the ground floor it wasn't overly noisy.

Miinukset: N/A

Plussat: cleaniesness along with the beautiful grounds.

Miinukset: Two of the front desk staff were so rude and unprofessional.

Plussat: location , shower was good.

Miinukset: Deck/Patio right outside our room access from ground. No elevator

Plussat: Helpful staff. Big room.

Miinukset: The restaurant was closed.

Plussat: What I liked about the Hotel is the area it's in because I like this area. The stuff also made us stay longer. The hotel was cleaned too.

Plussat: I was very pleased with the property as it was a home away from home that allowed us comfort and facilitated our desire to see the northern lights.

Miinukset: That it was an apartment with full kitchen facilities.

Plussat: Apartment very big and spacious, with balcony. We got what we requested when booking. Staff is helpful. We arrived passed midnight, call hotel and the shuttle comes around 15-20 mins. The driver is very nice, he let us alight at reception to collect key and then drive us to our block (many blocks within the resort, too far to walk in thick snow and -22°C), he even help us to carry our many luggage by staircase to 3rd floor without our request! Kitchen is well equipped, big fridge, oven, microwave, salt and pepper, kitchen towels, table cloth, dish washing detergent, bowls and plates, big fork, small spoon, but don't find scissors. It would be better if there is dish washer. There are big Walmart, Fred Meyer (abt 7-10 mins drive). Nice to walk around the small lake nearby, though lake already covered with snow, but we saw beautiful sunset. Saw a fox in car park as I push open the ground floor door, the fox look at me and quickly run away. Saw a squirrel on the tree next to our balcony, coming to eat berries from one of the tree. Saw also moose footprint on snow, but never have a chance to see one. We contact Alaska Wildlife Guide upon our arrival at Fairbanks and they managed to arrange within hours for next day onwards to go for Aurora tour, dog sledding, snow mobile, ice fishing, and taxi transport to and fro hotel and North Poles(with extra fee), very good service. Very nice food at Thai House, we had dinner and lunch there (lunch price is cheaper although food is same). The Bowl Company is worth a visit, they can custom made wording by laser on your chosen bowl. The resort has a vintage car museum, we missed to visit (open Sunday and Wednesday) but managed to buy a mini vintage car at the hotel reception.

Miinukset: Location, need car to travel around. There are Blue and Red line public bus available (www.macstransit.com) but the interval time range from 15 mins to 1 hour 15 mins. We have to call for Uber to travel around as we have never drive in winter snow conditions and left driving. We stayed for 5 nights, request to be alert when there is Aurora but never receive any call.

Plussat: The location was convenient.

Miinukset: The room was dated and did not match with the level of stars advertised.

Plussat: the room is big a spacious.

Miinukset: will theres a few thing, i needed to put down 300 extra dollars, and list all my children names even if they are under the age of 13, and get charge extra 10 for each kid, so i know i'm not gonna be staying at this hotel any more especially when i'm a loc

Plussat: The resort itself, the staff, our experience throughout our 4 night stay!

Miinukset: Nothing! Love everything about Wedgewood!

Plussat: Downtown location, very clean and safe during the COVID-19 scares

Plussat: Oh well, the rooms are nice I'll probably be back.

Miinukset: Wish they opened the pool. State regulation allowed it by the time I visited this time. Same with a place to sit and eat breakfast.

Miinukset: The night front desk lady and a housekeeper were very rude.

Plussat: I liked everything about it really it was great location great staff beautiful facility very clean very comfortable.

Miinukset: The only negative is you could hear the other rooms flush their toilet because the toilets are very loud.

Plussat: Nice staff. Accommodated me when I ask for a top floor for a good view of downtown Fairbanks.

Miinukset: Couldn't going swimming. No hot continental breakfast. The showerhead was old.

Plussat: The variety items.

Miinukset: No fresh coffe. No fresh eggs.

Miinukset: The driver for the shuttle from the airport was not friendly at all, did not introduce herself or make us feel welcome. You can do better SpringHill suites. We are from Georgia do we know about hospitality, didn’t get it. Maybe she was just having an “off night”.

Miinukset: Paid extra to stay at this hotel for the amenities. There was no mention of the pool and exercise room being closed until we arrived. Housekeeping of room available only once during our 7 day stay, was not mentioned until we found a letter in our room. Breakfast was a joke, no fruit or hot food and once again change to amenities only mentioned in checking. I cancelled a much lower Costing reservation In order to stay here and get the extras.

Plussat: Clean, large rooms

Miinukset: Scammer calling rooms, waking us up trying to get credit card information. The hotel is aware of the problem. Surely they can track the calls and put an end to the problem

Plussat: Absolutely zero complaints. Everything was great

Miinukset: N/a

Plussat: the staff

Miinukset: noisy and the beds are not comfortable

Miinukset: Only booked here for the pool, pool was closed, this should have been disclosed before booking.

Plussat: The breakfast was good and fresh. They had variety of juices as well.

Miinukset: Nothing as such.

Plussat: Loved the staff

Miinukset: The bed was horrible. Mattress was uncomfortable.

Plussat: This hotel is so new and very clean. The ppol and hottub were even so clear you could see to the bottom of the hottub. The breakfast options were amazing, they even have organic fruit smoothies. The lobby has free lemon/blueberry water all day, and cookie

Miinukset: There was nothing that was not to our perfect satisfaction.

Plussat: I love this property! The pool area & hot tub are terrific to have in such a cold place. Our room was large, clean, and comfortable. The staff was very helpful. I requested a north-facing room on an upper floor so we could watch for the aurora from our room. That sounds like an unusual request that could be ignored, but it wasn't. They hooked me up and I appreciate it. Thank you! Also, the free breakfast rocks!

Miinukset: The price is higher than the Candlewood Suites next door. I was tempted to switch due to this. But the pool & hot tub kept me at the Hampton Inn.

Plussat: great indoor pool and jacuzzi

Plussat: The breakfast was very good. The whole staff was helpful.

Miinukset: none

Plussat: Location and breakfast menu

Miinukset: The lack of notification prior to booking hotel with the inactive swimming pool

Plussat: Very good breakfast. Nice comfortable room with very good quality toiletries.

Plussat: Friendliness of staff and the whole place was very clean.

Plussat: I love everything about the hotel the comfort of the bed the location is excellent family friendliness our family got to stay together in the rooms we booked a hotel because of the pool and the hot tub and the rates we drove all the way from Wasilla Alaska to Fairbanks with always selected this hotel because of the location and the accommodations but this is the third time that the pool was maintenance every time we want to use the pool. We were not given any compensation in our rates because of the maintenance. We rented three rooms. One room my son rented for two nights in a row.

Miinukset: I love everything about the hotel the comfort of the bed the location is excellent family friendliness our family got to stay together in the rooms we booked a hotel because of the pool and the hot tub and the rates we drove all the way from Wasilla Alaska to Fairbanks with always selected this hotel because of the location and the accommodations but this is the third time that the pool was maintenance every time we want to use the pool. We were not given any compensation in our rates because of the maintenance. We rented three rooms. One room my son rented for two nights in a row.

Plussat: Enjoyed coming into friendly atmosphere and warm chocolate chip cookies. Pool was nice sized and whirlpool eased aching from the long drive. Large shower was comfortable. King sized bed inviting and lovely view from the window to a snowy open field. Hearty self serve breakfast sent us on our way.

Plussat: Location to train station

Miinukset: S

Miinukset: The name is misleading. It is definitely not a resort, but just a bunch of tiny cabins crammed together by the road.

Plussat: The bed was super comfy i appreciate the flexable non hassel check in

Plussat: It was a beautiful place!

Miinukset: Nothing!

Plussat: Individual cottages are super cute, quiet, and clean. Staff is great! Safe location

Miinukset: The rooms don't have refrigerators

Plussat: Good hotel nicely located near Chena river. Free shuttle from and to the airport. Probably the best *** hotel in Fairbanks.

Miinukset: Can always be better, but we didn't expect more.

Plussat: This is a charming location, quite close to the Fairbanks Airport. The cottages are simple but fine. Staff is helpful and friendly. The restaurants are excellent.

Miinukset: Can't think of anything.

Plussat: I liked the vintage feel. They are full service with a shuttle to the airport 24 hours a day!

Miinukset: Not having a refrigerator in the room or an iron

Plussat: The river location was nice. Also liked that we weren't in downtown Fairbanks. RV park laundry facilities were convenient as was the buffet breakfast, with a continental option. King bed room was large and bed was comfortable. Nearby restaurant (on-site with river view) was very good. And we could walk to Fred Meyers for groceries. Small refrigerator in room.

Miinukset: The Lodge, where we stayed, has 8 rooms. While the rooms look upgraded, the rest of the Lodge looks like an assisted living facility, with very old, stained furniture. Even though it was cool outside (second week in September), the upstairs room was very hot, even with the windows open. One window wouldn't stay open. On arrival (around 8:30PM after taking the 4PM train from Denali), we saw that there were lots of cabins, with river views. Per the wedsite photos, it wasn't clear that the cabins, and RV park, are the main lodgings for this resort. When we asked if we could switch to a river front cabin, we were told "No, you booked a king room". Walking around the next day, we saw lots of vacant river front cabins. We wished we had pushed for a cabin. But beware that many of the cabins are near a busy highyway, that was under construction our entire stay. We arrived at the end of the season; the "resort" closed the day that we left. The photos on the website, showing lots of flowers, didn't look anything like the nearly vacant resort we encountered. The staff seemed eager to shut-down. When I asked about doing laundry at the RV park, which was the best feature of the place, lots of trees and large lots for parking, a staff member told me, in no uncertain terms, that she was locking the door at 6PM, and even if I cried and begged, she wouldn't unlock the door. She didn't even listen when I said I was going to do my laundry in the morning. If you like a large breakfast, the buffet was very good, but a little expensive. We ate breakfast one morning, then purchased food at Fred Meyers. Also, beware that Fairbanks pushes a shuttle service that is a little less expensive than Lyft or Uber, but we found Lyft to be faster and more efficient. We took the shuttle to the Running Reindeer Ranch (FANTASTIC!); the driver to the ranch was great, but the driver that picked us up took a detour, in the dark, to the shuttle depot.

Miinukset: CRT TV Really? Bad TV reception. Flat panel TV and HD cable service is not much money.

Plussat: Loved the fact it was a cottage, by yourself.

Plussat: The location is fine - there are a lot of businesses surrounding the property and it is on a major thoroughfare.

Miinukset: It is a noisy property, and while the room was cleaned to expectations, the common areas were not. The floors were always wet and the security doors were always propped open so that anyone could enter. It is a solid "okay" place to stay.

Plussat: Best AM breakfast we have ever had and we had a lot!!!

Miinukset: Limited access to food without car.

Plussat: The hotel was very convenient, clean, and great for a short stay.

Miinukset: The people in the parking area smoking pot were a little scary every evening.

Plussat: Location, clean

Miinukset: Front desk check in was terrible. Told us overbooked and acted like they weren't going to give us a room. Took 20+minutes to check in and we were the only people.

Plussat: Modern hotel with plenty of room...great breakfast.

Plussat: LOcation

Miinukset: 7 out of 8 mornings, breakfast bar was usually out of three items at a time. Coffee was out half of every morning. Out of milk, eggs, meat, fruit, and just pitifully attended to

Plussat: Nice view of Fairbanks. Near FredMeyer. They offer coffee and tea and hot water in the front desk so you can grab some of them in the cold weather outside.

Miinukset: There not using eco-friendly tableware. Polystyrene plates and plastic forks.

Plussat: Perfect!

Miinukset: They could have a bigger towel holder and

Plussat: The friendly staff they our nice and courteous something you really appreciate after a long trip to Fairbank's AK

Miinukset: Its not that i don't like it just the rooms need cell chargers and could use a pillow check when they start getting old and musty

Plussat: Location is great. The hot tub and gym were nice.

Miinukset: They're under construction so you can't fault them on that but the carpet in the elevator and hallways was so dirty. Our room had dust bunnies along the bathroom trim and all over the wall by the beds and tv. There was water damage by the windows.

Plussat: Staff were friendly and very helpful, breakfast daily , housekeeping staff, front desk, dining room staff all wonderful.

Miinukset: Furnishings and finishes were dated, but were very clean and smelled fresh. Housekeeping staff were excellent.

Miinukset: No

Plussat: Very clean, very well equiped kitchen and seating area for the guests. Downtown is in walking distance.

Miinukset: limited space with other guest

Plussat: Everything

Miinukset: Nothing

Plussat: Marnie was a great host. Everything you could possibly need is in walking distance, if you can brave the winter conditions. Kitchen for guest use is excellent. All round a great place to stay.

Miinukset: Nothing

Plussat: Very nice all around

Plussat: Entire staff very nice First rate accommodations. Would definitely stay there again. Close to downtown, facilities like walmart, grocery, major highways. Very reasonable cost. Cable TV, microwave included. Clean clean clean bathroom and room, building.

Miinukset: No complaints

Plussat: We really liked the style; a house with a few shared rooms, common kitchen and living room. Our room was nice with an attached bathroom, but no walk in closet (specified on listing). The window was facing the Main Street light which was nice to look out and observe. There was a really nice wine opener available, also a full size fridge. The manager on site was very kind and let us check in a little early (we mainly wanted to drop our bags off, but took a nap too!).

Miinukset: We would have preferred not to be in the main house. Unfortunately this came with additional traffic which woke us up. We also had expected a “private entrance” which was listed twice when I booked my room, but instead we had to enter through the main door, through either the living or dining room, then our room which I wouldn’t consider private. We also didn’t know ahead of time that laundry would be $8/load. While this is understandable, it was unexpected.

Plussat: The shower pressure was amazing! I know it's a strange comment, but it was so nice to come in from the snow to a nice hot, high pressure shower. The inn was incredibly clean and cozy. There was an electric kettle, french press, and coffee maker so if you like having tea and coffee five times a day, it's very easy. The location was great - just a few minutes from the old main street, the new town center stores and Hwy 2 and 16mins from the airport. The property manager was so lovely to talk with and gave us great suggestions on things to do. There are lots of brochures and visitor guides available in the living room. It has it's own parking lot, which was well-maintained. It snowed every day of our trip, but the walkways and lot was always clean and salted. The pillows were fluffy and there were three of them. I have no complaints and I would definitely stay there again if I ever get back to Fairbanks.

Miinukset: The bed was slightly hard, however, I am not used to sleeping on a mattress - I sleep on a stack of three 4-inch memory foam toppers, so the bed is probably normal, I just like ridiculously fluffy. My friend slept great and thought the bed was soft.

Plussat: Paul & Lisa owners of 7 Gables are always friendly and make sure that my needs are met. I especially love the homemade muffins that are amazing

Plussat: A wonderful friendly b&b hotel. Welcoming and easy going atmosphere with nice living room area to hang out or visit so you don't have to stay in your room all the time. The home is surrounded by wonderful flowers and nice little spots to read or visit

Plussat: This was such a unique place to stay! The food was great! The home was great! I will stay here again!

Plussat: Room was clean. Plenty of towels for one person.

Miinukset: Too much in the room. This is an older place that is trying to get all the modern amenities into the rooms. The mini-fridge was on the luggage holder. Good thing I didn't need either. Jacuzzi tub was a "feature" but when returning from a long day for a soak at 8 pm, there was no hot water. Water was rusty. The pipes were load and rattling when trying to shower at 530 am in the morning. Ran out of hot water. Parking is limited. Parking was not clearly defined so other customers would take up two spaces. I don't mind older hotels and facilities, but this had such a rundown feel. I regret that I cannot recommend this place to anyone.

Plussat: It feels like home and not a hotel in

Plussat: The hot tub was great. The staff was nice to me.

Miinukset: I didn't like how close all the rooms were. I didn't like the parking.

Plussat: Great location, close to supermarkets to buy food and cook in the very useful little kitchen.

Miinukset: Nothing bad to say

Plussat: Comfortable environment, large space and location is convenient.

Miinukset: Young female workers in check-in counter can have more smile.

Plussat: I absolutely love the pillows on the bed, they are so soft and fluffy. Most hotel's have really firm pillows that breaks your neck laying on them..and the bed is comfy too!

Miinukset: The restaurant is a little pricey but the food is really good and you get a generous portion,

Plussat: I would recommend this hotel to all of you. The price is acceptable, the environment is excellent.

Plussat: Toom was big and felt homey.

Miinukset: Very rude desk staff and overcharged my card.

Plussat: Sophie Station was a very nice hotel for the price in Fairbanks. Our King Suite was nice, clean, and well suited for our week long stay in the city. All of the staff was extremely nice and helpful, down to the point of giving me a window frost scraper for my rental car. Thanks for the box fan in my room! My wife and I like the sound to help us sleep. I will definitely stay here again next year when I come up to Fairbanks!

Miinukset: I wish there was an ice machine available in the building.

Plussat: Staff was very friendly and helpful. Rooms were large and clean. Restaurant in the hotel had good food but kind of pricey.

Plussat: Location

Miinukset: It would be better to have your own bathroom

Plussat: Kitchen is fully stocked with plates, pans and all kitchen stuff!! and also sparkling clean ! Awesome place

Plussat: close to airport ande shuttle service. retaurant was good.

Miinukset: the beds need to be replaced, too hard beds. need good quality beds.

Plussat: Clean and kidness

Plussat: It was off the beaten path, relatively quiet, traffic wise. The manager was easy going. The big jacuzzi tub was nice, though I didn't use it. We did read the breakfast was nice but didn't wake up early enough to go. We had just come off a cruise ship and had been waking up at 6am for days.

Miinukset: Unfortunately there had been a recent guest who decided it was OK to smoke in the nonsmoking room. I am really sensitive to smell and it was really gross to me. It didn't bother my husband as much. If we were staying any longer I would have asked to change rooms. The check in was weird. no one was in the office and we had to track down a phone to call the manager to get us checked in. and then the room up a bunch of stairs which was really difficult with our luggage. We ended up on the 2nd floor (we were originally going to get put on a higher floor). Not sure what the upstairs people were doing but they seemed like they were doing jumping Jacks very late into the night! So while the manager was nice we cannot recommend this place. We felt like we were in an old converted apartment bldg with really noisy neighbors.

Plussat: nothing

Miinukset: no air conditioning, no screens on windows, shower curtain falling down, wrinkled and looks like dirty sheets, smells bad, power goes off during the night, dirty,

Plussat: Quiet, pleasant setting, great people, large suite, great value.