Fairbanks hotellia

Plussat: Clean all the amenities you need friendly staff.

Miinukset: Tub drained a little slow

Miinukset: Fridge in the room seemed to turn on quite a bit during the night which made it hard to sleep at certain times.

Plussat: Everything

Miinukset: N/A

Plussat: Very clean, very well equiped kitchen and seating area for the guests. Downtown is in walking distance.

Miinukset: limited space with other guest

Plussat: Marnie was a great host. Everything you could possibly need is in walking distance, if you can brave the winter conditions. Kitchen for guest use is excellent. All round a great place to stay.

Miinukset: Nothing

Plussat: Very nice all around

Plussat: Entire staff very nice First rate accommodations. Would definitely stay there again. Close to downtown, facilities like walmart, grocery, major highways. Very reasonable cost. Cable TV, microwave included. Clean clean clean bathroom and room, building.

Miinukset: No complaints

Plussat: Very neat and tidy property and room. The twin share are a bit on the small side for two full size suitcases and carry on, but manageable. Morning coffee pot in the kitchen. Great wifi. Tv is good.

Miinukset: No major complaints

Plussat: I was greeted by the sweetest young lady, she made me feel welcome and comfortable. The room was nice, but the bed was uncomfortable.

Miinukset: A more comfortable bed.

Plussat: Clean hotel, with standard amenities.

Miinukset: First time I've stayed at the Copper Lodge (with the solar panels), and the wifi on that side of the hotel was terrible. My devices kept dropping signal; something I have not experienced in two stays in the main lodge. I also did not have any hot water to take a shower two mornings at 7am which was quite irritating since this was a business trip and I had to go to work. I also did not experience this hot water shortage in the main lodge building.

Plussat: Breakfast was nice and the staff very friendly.

Miinukset: The desk did not answer the phone and did not send an airport shuttle so I was forced to take a taxi.

Plussat: Great location by the river and was very comfortable

Miinukset: The night staff wasn't very friendly

Plussat: The room was spacious and clean and staff were great

Miinukset: The bed was too hard

Plussat: Close to the airport and they gave us an early check in

Plussat: Friendly staff, nice rooms, enjoyable atmosphere. Would love to stay again.

Miinukset: No bad experiences with the hotel itself, however, the restaurant adjacent to the hotel, had an intrusive and somewhat rude waiter. Overall I enjoyed the restaurant, but did not return due to said waiter- a male in his 40's who made some personal comments to my wife when I was not around as well as some unprofessional comments / statements to a couple young ladies who were at the table next to ours. What was shocking was the individual had informed us he had been a waiter for 20+ years at numerous restaurant establishments.

Plussat: Customer service was amazing

Miinukset: Beautiful hotel, excellent customer service

Plussat: The people were great and very helpful

Miinukset: I can not think of a thing

Plussat: The staff are friendly and helpfull.

Miinukset: Breakfast could be a bit better. Not impressed with the quality of breakfast.

Plussat: The breakfast was very good. The ice cream in the evening was very good. The location was close to the airport, Murphy Dome, the UAF, and Fred Meyer. The value was outstanding. The staff was very responsive about a noise complaint.

Miinukset: Prior to the visit, we called and were told that the "Northern Light" viewing building would be open. It was not. Breakfast was always a busy affair; it was a struggle to get a place. The bathroom shower had some hair in the drain. With that said, it was excellent value for the price.

Plussat: Very nice artwork everywhere. High quality free ice cream in the evening. A steam room that is nice and hot. A lot of effort put in to making it an enjoyable place to be. The price was very good for the product, especially for Alaska.

Miinukset: Cleaning staff were nice but had loud get togethers in the hallway (we were sometimes sleeping during the day and they probably didn't realize that.) Front desk told me, 'you can't make long distance calls from the hotel', which was patently untrue.

Plussat: Great Location. Love this hotel and great food at the restaurant next door. We will definitely go back again and recommend friends to stay here for sure

Plussat: The fully furnished kitchen with appliances and cutlery

Plussat: I would recommend this hotel to all of you. The price is acceptable, the environment is excellent.

Plussat: Pretty much everything

Miinukset: Room service. Had a hard time getting anyone to answer the phone.

Plussat: Toom was big and felt homey.

Miinukset: Very rude desk staff and overcharged my card.

Plussat: Sophie Station was a very nice hotel for the price in Fairbanks. Our King Suite was nice, clean, and well suited for our week long stay in the city. All of the staff was extremely nice and helpful, down to the point of giving me a window frost scraper for my rental car. Thanks for the box fan in my room! My wife and I like the sound to help us sleep. I will definitely stay here again next year when I come up to Fairbanks!

Miinukset: I wish there was an ice machine available in the building.

Plussat: Staff was very friendly and helpful. Rooms were large and clean. Restaurant in the hotel had good food but kind of pricey.

Plussat: I like that the room has kitchen

Plussat: Location, Big kitchen, Airport shuttle

Plussat: The location is amazing. Everything is very close to the location. eg. Airport, Grocery Store, Coffee shop etc.

Miinukset: No Complimentary Breakfast

Plussat: Clean and kidness

Plussat: The living space and glass sliding door looking out on snow covered trees. Also, the staff provided excellent customer service!

Miinukset: I liked everything!

Miinukset: The bed and pillows are very uncomfortable.

Plussat: I love the fact that we had a full one bedroom apartment. Lots of space and a fully loaded kitchen. We cooked several meals while there. The decor was dated but everything was very clean and lots of space to spread out.

Miinukset: The only thing missing was a restaurant/bar on site. And, if there was a pool - we never saw it. The rooms were a little dated, but clean. It might be nice to have a time of night where the lights go out to be able to view the northern lights from the condo.

Plussat: The room was an actual apartment, loved the home feeling

Miinukset: No

Miinukset: The maid service was different for a daily rate vs a weekly rate. I thought it was silly.

Plussat: cleaniesness along with the beautiful grounds.

Miinukset: Two of the front desk staff were so rude and unprofessional.

Plussat: location , shower was good.

Miinukset: Deck/Patio right outside our room access from ground. No elevator

Plussat: What I liked about the Hotel is the area it's in because I like this area. The stuff also made us stay longer. The hotel was cleaned too.

Plussat: It’s a well equipped service apartment. Very clean and comfy.... Highly recommended!!

Miinukset: The mattress was a little bit too soft, which have me some backache afterwards.

Plussat: Apartment very big and spacious, with balcony. We got what we requested when booking. Staff is helpful. We arrived passed midnight, call hotel and the shuttle comes around 15-20 mins. The driver is very nice, he let us alight at reception to collect key and then drive us to our block (many blocks within the resort, too far to walk in thick snow and -22°C), he even help us to carry our many luggage by staircase to 3rd floor without our request! Kitchen is well equipped, big fridge, oven, microwave, salt and pepper, kitchen towels, table cloth, dish washing detergent, bowls and plates, big fork, small spoon, but don't find scissors. It would be better if there is dish washer. There are big Walmart, Fred Meyer (abt 7-10 mins drive). Nice to walk around the small lake nearby, though lake already covered with snow, but we saw beautiful sunset. Saw a fox in car park as I push open the ground floor door, the fox look at me and quickly run away. Saw a squirrel on the tree next to our balcony, coming to eat berries from one of the tree. Saw also moose footprint on snow, but never have a chance to see one. We contact Alaska Wildlife Guide upon our arrival at Fairbanks and they managed to arrange within hours for next day onwards to go for Aurora tour, dog sledding, snow mobile, ice fishing, and taxi transport to and fro hotel and North Poles(with extra fee), very good service. Very nice food at Thai House, we had dinner and lunch there (lunch price is cheaper although food is same). The Bowl Company is worth a visit, they can custom made wording by laser on your chosen bowl. The resort has a vintage car museum, we missed to visit (open Sunday and Wednesday) but managed to buy a mini vintage car at the hotel reception.

Miinukset: Location, need car to travel around. There are Blue and Red line public bus available (www.macstransit.com) but the interval time range from 15 mins to 1 hour 15 mins. We have to call for Uber to travel around as we have never drive in winter snow conditions and left driving. We stayed for 5 nights, request to be alert when there is Aurora but never receive any call.

Plussat: Not using the restaurant facilities

Plussat: The location was convenient.

Miinukset: The room was dated and did not match with the level of stars advertised.

Plussat: The resort itself, the staff, our experience throughout our 4 night stay!

Miinukset: Nothing! Love everything about Wedgewood!

Plussat: I booked one night and after I enter the room, I decided to extend two nights because the suite is so nice. Very big with good facilities. Not far away from center but quiet area in nature. Good value for money! Friendly staff!

Miinukset: Nothing!

Plussat: Location, pool

Miinukset: Nothing

Plussat: Clean rooms and comfortable beds roomy and good breakfast

Miinukset: Pull out bed was very uncomfortable and I ended up sleeping on the couch with the bed put back in.

Plussat: Pool, restaurant Lavelle’s

Miinukset: The couch needed cleaning

Plussat: Clean, large rooms

Miinukset: Scammer calling rooms, waking us up trying to get credit card information. The hotel is aware of the problem. Surely they can track the calls and put an end to the problem

Plussat: Location, room size and breakfasts

Miinukset: Couldn’t get a full view of fireworks because the wall outside protruding out. Otherwise great.

Plussat: Housekeeping and front desk staff were awesome.

Miinukset: Lavelle’s staff very rude. Told me to “check myself” as I walked down the elevator hallway. Hairdryer was broken. Water would not fully switch from bath to shower. Was up all night the first night due to slamming doors and people running up and down the halls and a poor screaming baby next door. Parking lot was full of restaurant customers so I had to park across the street...normally not a huge deal except for this weekend was -30 degrees.

Plussat: the staff

Miinukset: noisy and the beds are not comfortable

Plussat: LAVELLE'S restaurant and room clean.

Miinukset: Gnats hovered in breakfast area and in snack section. The lay out of the room was bizarre; no dresser, Tv only faced couch, not beds. Not sure why considered a suite. The tissue box was on wall behind towels?

Plussat: The room

Miinukset: The hotel is too busy for two elevators. And they are disgusting. Sheets are hung up inside with stains. It was creepy using elevator in gross conditions with 8 to 10 people in them at a time .. I see there being a problem in the future The hotel manag

Plussat: The breakfast was good and fresh. They had variety of juices as well.

Miinukset: Nothing as such.

Plussat: We stayed in Fairbanks for a long weekend to see the Northern Lights. the suite worked out perfectly for our needs as well as being clean and convenient. The staff was friendly and accommodating.

Miinukset: We stayed in Fairbanks for a long weekend to see the Northern Lights. the suite worked out perfectly for our needs as well as being clean and convenient. The staff was friendly and accommodating.

Plussat: Loved the staff

Miinukset: The bed was horrible. Mattress was uncomfortable.

Plussat: This hotel is so new and very clean. The ppol and hottub were even so clear you could see to the bottom of the hottub. The breakfast options were amazing, they even have organic fruit smoothies. The lobby has free lemon/blueberry water all day, and cookie

Miinukset: There was nothing that was not to our perfect satisfaction.

Plussat: I enjoyed the different eggs made up each day and staff was very nice at breakfast

Miinukset: The fountain drinks cranberry for one was not good and the other Juice was always all gone when I was there. Other then that I enjoyed the food each morning.

Plussat: Breakfast was a diverse, fresh, and good quality spread including ample amounts of fresh baked goods, DIY waffles, hot omelettes or scrambled eggs, sausage links, bacon, sometimes french toast, plenty of cereal, yogurt, fruit, hot oatmeal, juices and more, accompanied by plentiful coffee and hot cocoa for the kids. Staff were friendly and helpful and readily available at all times. We had great experiences with the airport shuttle as well. Room was clean, beds were comfortable, linens were fresh, clean, high quality and comfortable. Bathroom was spotless.

Miinukset: Actually, we were totally happy with our stay and wouldn't have changed a thing!

Plussat: The breakfast was very good. The whole staff was helpful.

Miinukset: none

Plussat: Location and breakfast menu

Miinukset: The lack of notification prior to booking hotel with the inactive swimming pool

Plussat: Very good breakfast. Nice comfortable room with very good quality toiletries.

Plussat: Friendliness of staff and the whole place was very clean.

Plussat: Enjoyed coming into friendly atmosphere and warm chocolate chip cookies. Pool was nice sized and whirlpool eased aching from the long drive. Large shower was comfortable. King sized bed inviting and lovely view from the window to a snowy open field. Hearty self serve breakfast sent us on our way.

Plussat: Location to train station

Miinukset: S

Plussat: Location convenient.

Miinukset: Food & service at Finish Line restaurant was bad. Shower head in Room 346 SUCKS. Heater was so loud it woke me up every time it turned on. Airport Shuttle not available when I arrived.

Plussat: The location is best, close to airport and the city.

Miinukset: Cleanliness is horrible, I am not sure if the house keeping staff were told not to provide service unless the guest asks them or not. I felt like I need to beg them to clean my room and still got the sloppy service.

Plussat: Location was out of the city,but close enough to do what we needed to do while there.

Miinukset: Our only minor complaint would be a need for new pillows. The pillows were small, bunches up in the pillow cases.

Plussat: But it was nice and breakfast was various kinds of food.

Miinukset: The bed sheet was little bit dirty and someones hairs too.

Plussat: Rooms were comfortable and quiet.

Plussat: It was clean and up to date. The location was good and it had its own restaurant.

Miinukset: The outside grounds could have been maintained better.

Plussat: Staff was great

Miinukset: Everything about the hotel was great.

Plussat: Everything was as good as always! Only complaint was room was too warm without a way to cool it off.

Plussat: Nothing special. Basic hotel.

Miinukset: Didn't have room service everyday.

Plussat: The breakfast was really good. Everything was clean and the help was friendly

Plussat: Everything

Miinukset: N/A

Plussat: Very hospitable staff. Very clean facility. Room was spacious. Excellent service.

Miinukset: I like a firmer pillow.

Plussat: The entire experience was top-notch. The staff was very friendly & helpful, the rooms & facility were squeaky clean, very conveniently located. I will definitely stay again in the near future!

Miinukset: Not a thing. The best hotel experience I have had in a very long time!

Plussat: Good hotel for the price

Plussat: The location is just great, so close to everything, airport, safeway, restaurants and I had a top floor room facing the chena river side, which is so nice and quiet (i'm an extreme light sleeper)

Miinukset: the bed is a bit on the soft side, the mattress is very sagged. I have back issues so I was sleeping in a weird diagonal position across the bed (only that part of the bed is not too soft)

Plussat: breakfast is awsome. park lots are enough.

Plussat: Super friendly and helpful staff, and breakfast was great!

Plussat: Comfortable and spacious room in a very convenient location (next to the airport, w/ public transportation available nearby), at reasonable price , which includes breakfast and shuttle from/to the airport.

Miinukset: The heating/air was a little bit noisy, but worked pretty well, which is very important at the -30s F / -35o C during our stay.

Plussat: very good

Plussat: The staff was great and helpful.

Miinukset: They didn't allow pets.and temperature control of the room was difficult.

Plussat: Staff was very friendly and very very helpful. Breakfast is not bad but could be better

Miinukset: Room was not clean... restroom looked it was flooded with water.. doors and around were really bad.

Plussat: Was on the road that was used for our meeting and close to Fred Meyers.

Miinukset: The first night we didn't get room service only after reporting it. I think our bed was made up only once so hubby and I had to make our own bed up. I was happy that we got clean towels daily. I couldn't even get on the internet to get to my work emai

Plussat: Was able to change rooms when heater wasn't working. Staff

Miinukset: It was ok... would stay again

Plussat: Microwave in the room

Miinukset: The name is misleading. It is definitely not a resort, but just a bunch of tiny cabins crammed together by the road.

Plussat: Individual cottages are super cute, quiet, and clean. Staff is great! Safe location

Miinukset: The rooms don't have refrigerators

Plussat: It was a beautiful place!

Miinukset: Nothing!

Plussat: This is a charming location, quite close to the Fairbanks Airport. The cottages are simple but fine. Staff is helpful and friendly. The restaurants are excellent.

Miinukset: Can't think of anything.

Plussat: The river location was nice. Also liked that we weren't in downtown Fairbanks. RV park laundry facilities were convenient as was the buffet breakfast, with a continental option. King bed room was large and bed was comfortable. Nearby restaurant (on-site with river view) was very good. And we could walk to Fred Meyers for groceries. Small refrigerator in room.

Miinukset: The Lodge, where we stayed, has 8 rooms. While the rooms look upgraded, the rest of the Lodge looks like an assisted living facility, with very old, stained furniture. Even though it was cool outside (second week in September), the upstairs room was very hot, even with the windows open. One window wouldn't stay open. On arrival (around 8:30PM after taking the 4PM train from Denali), we saw that there were lots of cabins, with river views. Per the wedsite photos, it wasn't clear that the cabins, and RV park, are the main lodgings for this resort. When we asked if we could switch to a river front cabin, we were told "No, you booked a king room". Walking around the next day, we saw lots of vacant river front cabins. We wished we had pushed for a cabin. But beware that many of the cabins are near a busy highyway, that was under construction our entire stay. We arrived at the end of the season; the "resort" closed the day that we left. The photos on the website, showing lots of flowers, didn't look anything like the nearly vacant resort we encountered. The staff seemed eager to shut-down. When I asked about doing laundry at the RV park, which was the best feature of the place, lots of trees and large lots for parking, a staff member told me, in no uncertain terms, that she was locking the door at 6PM, and even if I cried and begged, she wouldn't unlock the door. She didn't even listen when I said I was going to do my laundry in the morning. If you like a large breakfast, the buffet was very good, but a little expensive. We ate breakfast one morning, then purchased food at Fred Meyers. Also, beware that Fairbanks pushes a shuttle service that is a little less expensive than Lyft or Uber, but we found Lyft to be faster and more efficient. We took the shuttle to the Running Reindeer Ranch (FANTASTIC!); the driver to the ranch was great, but the driver that picked us up took a detour, in the dark, to the shuttle depot.

Miinukset: Not having a refrigerator in the room or an iron

Plussat: The bed was super comfy i appreciate the flexable non hassel check in

Plussat: I liked the vintage feel. They are full service with a shuttle to the airport 24 hours a day!

Miinukset: CRT TV Really? Bad TV reception. Flat panel TV and HD cable service is not much money.

Plussat: Loved the fact it was a cottage, by yourself.

Plussat: I rate this hotel higher than stayed....it was a wonderful experience.

Plussat: Sijainti oli rauhallinen ja hyvä. Palveluja ei lähettyvillä mutta niitä en kaivannutkaan. Auto välttämätön. Aamupala oli monipuolinen. Suurin osa henkilökunnasta oli ystävällistä.

Miinukset: Aamupala oli monipuolinen mutta olisin kaivannut siihen myös jotain tuoretta vihannesta esim. kurkkua, tomaattia, salaattia.

Plussat: Low price

Plussat: Bed and pillows were comfortable. Breakfast was okay. Staff were friendly.

Miinukset: Location a bit far from places we went

Miinukset: The heat was not working when I got to the room so I had to trouble shoot it. The lobby was crowded and loud it seemed like a bad area. I was not comfortable leaving my room.

Miinukset: If you are a solo traveler, I’d suggest staying someplace else. Yes they have breakfast but it’s kind of far from most of the places you’d want to go to as a tourist. Also, the staff is friendly but just was not a very comfortable stay for me.

Plussat: It was a awesome place to stay. Very friendly and helpful.

Miinukset: The price was high.

Miinukset: Booked this for my pregnant daughter & SIL. Were charged $200 deposit for room w/peeling wallpaper & hot tub jets that didn't work. Checked out same night. Told deposit back in 3-4 business days. Manager unhelpful when I called, unapologetic. Never again.

Plussat: Great location and thank you for the engine block extension cord

Plussat: Warm pool

Plussat: I liked the staff and the free cookie. I liked the plugins for vehicles. I liked that there was a lot of coffee in the room.

Miinukset: The room next to me and the room across the hall were very loud. Yelling and pounding on doors kept me up.

Plussat: The entire facility was clean, open and airy. Cleaning staff friendly and helpful. Dining staff also very friendly and courteous. Rooms were decorated tastefully and the bed and pillows were fine for a good night's rest. Don't miss the antique car museum nearby.

Miinukset: Evening front desk staff was unable to help us find a pizza delivery. We were told to order online. Morning and afternoon staff did not know how the shuttle to the airport worked. He said the Bear only does Princess. We were NCL. He spent most of his time looking at his computer.

Plussat: The property charge 16.95 for breakfast. This was not told to me when I arrived

Miinukset: Very disappointed with the property and there dishonest ways.

Plussat: The Lodge was better than we expected. The grounds were lovely and the staff was superb. As a travel agent, I will definitely recommend it to client and stay again.

Plussat: location

Miinukset: everything else. Not a good value at $150 a night! Next time I will camp in a tent!

Plussat: Quiet hotel. Beautiful grounds and flowers

Miinukset: I liked everything

Plussat: Beautiful grounds and flowers. Food was good. Most of the staff was friendly and helpful.

Plussat: Clean large room and everything worked.

Plussat: Proximity to airport and shuttle service

Miinukset: Room quality

Plussat: Staff very friendly and accommodating. Loved the decor. Great price! Wish we could have stayed longer.

Miinukset: Rooms were a tad small. Otherwise perfect!

Plussat: Excellent location and beautiful spotlessly clean room.

Miinukset: Front desk check in guys could be friendly as they did not seem to be happy or very welcoming.

Plussat: The cleanliness

Miinukset: The fact that it was humid

Plussat: Cheap, close to Lavelle's

Miinukset: Small elevator, small room, small bathroom, no hot water in shower only warm, no complimentary breakfast $8.95.

Plussat: The updated decor

Miinukset: Didn't like the size of the room

Plussat: Everything

Miinukset: Nothing

Plussat: Excellent bed, excellent shower, serene color scheme, excellent and helpful front desk staff, very quiet.

Miinukset: I tried to find a movie station but there was no guide and I could find only commercial TV. . .

Plussat: Everything

Miinukset: Nothing

Plussat: Location

Miinukset: The room was really small and felt outdated, the elevators were older looking and dirty, and no closet.

Plussat: The bed was a really comfortable. Rooms were clean. Location is right near town centre.

Miinukset: We stayed at the Westmark Hotel for half the price and this included breakfast and the service was fantastic. We paid $230USD/night to stay at the the Bridgewater excluded breakfast. While the room was comfortable and clean, it wasn't a worth the exorbitant price. Front desk service was appalling. When we checked out, the lady at reception just took my card without the acknowledgement or farewell. Maybe she was having a bad day

Plussat: Everything

Miinukset: Nothing

Plussat: Hotel shuttle bus to and from airport. Can ask to be put on the aurora wake-up call list.

Miinukset: One receptionist was grouchy for 2 consecutive days. Other receptionists doing other shifts are fine. Room heating wasn't effective but remedied after alerting the staff.