Farmington Hills hotellia

Plussat: Good location spacious clean room . Great staff!!!!!

Miinukset: The toilet was so low we dreaded using it . Terrible almost sitting in the floor ... won’t stay again because of this . Breakfast area seating awful crammed along the walls hi stools hard to get in and out of .

Plussat: Staff was nice. I liked my handicapped room.

Plussat: It was clean and acceptable

Miinukset: Room noise next to us. Security called at midnight. No response from management about reducing bill for one night’s stay. Have been Hilton member for many years!!

Plussat: This hotel was super clean and modern. The staff was lovely and accommodating. The coffee was so good and hotel coffee is never good :) The breakfast had many choices and the staff for the food was also wonderful. Highly recommended.

Plussat: New suite, nice details. Good breakfast

Miinukset: Hot tub was underwhelming

Plussat: The size of my room was great

Miinukset: Hot tub wasn't hot enough and price was steep

Plussat: Always stay at this hotel when in Detroit. Staff goes above and beyond to make you feel welcome, excellent breakfast and clean rooms.

Plussat: Easy check-in and room was nice..

Miinukset: No, nice stay..

Plussat: Staff was great

Plussat: Clean Friendly staff

Miinukset: No amenities except breakfast

Plussat: The room was so clean! It smelled wonderful, like vanilla, as we walked in! Free breakfast and comfortable bed was a bonus and A++! More than what we expected! Will come here again!!!

Plussat: Staff

Plussat: My husband and I stayed here prior to and after my surgery to recover for a long drive home. The staff here were so caring and accommodating to our needs so much so without even our asking. Thank you for making the most difficult of hours easier to endure.

Miinukset: Not a thing!

Plussat: In room fully stocked kitchen was awesome. Breakfast was awesome

Miinukset: Very minor, but couch was pretty worn and old.

Plussat: It’s like a mini apt get away fully equipped

Miinukset: No jacuzzi lol

Plussat: Garrett & Amy were awesome! I celebrated my 23rd birthday with you guys not knowing my bestfriend was planning a surprise party for me it was amazing! Thank you guys for being so understanding & open for this journey in my life... I’ll definitely be back at this location. Thank you again so much❤️

Miinukset: Just a little flood in my room that had a smell & that we thought was going to get fixed or our room exchanged but that didn’t happen

Plussat: Breakfast.

Miinukset: no

Plussat: Everything is clean and comfortable!

Miinukset: No cons

Plussat: All of the Amenities.

Miinukset: No

Plussat: Location

Plussat: Environment clean. Bathrooms was clean kitchen was . Pool was excellent and the breakfast was great.....

Miinukset: No housekeeper before 9:00 on Sunday morning...

Plussat: I loved the room. The staff was helpful and friendly, and the location was very close to the freeway and to places to eat. I arrived very late, and there was even a 25-hour IHOP just a few miles down Great River Road. That really made my night

Miinukset: Came back from IHOP at about 2am, but although the doors have card key readers that indicate a guest can unlock the door after hours, it doesn't actually work. I ended up having to ring the bell which meant walking further in the rain.

Plussat: Great customer service and great breakfast.

Miinukset: nothing.

Plussat: Cleanliness and staff friendliness

Miinukset: No

Plussat: The staffs hospitality and awareness of the busienss. Became a member. Got free breakfast. Staff made me aware of that

Miinukset: No complaints at all

Miinukset: When i booked the hotel it said free breakfast. When we went down for breakfast the next morning they told us no free breakfast. Felt deceived!

Plussat: Good location close to some nice dining-- in a secluded location next to the event venue

Miinukset: The selection of snack to purchase is small The internet does not work. Had to use my phone hot spot. if you dont have this option on your phone dont stay here. They serve breakfast but finding a clean plate is tough. staff told me it was stains- What?

Plussat: Great hotel. A+++

Plussat: Hotel employees made my experience there amazing. Felt like family!!!

Plussat: modern look, size, price, clean

Plussat: Clean and spacious room with all the amenities one can ask for. Kids really enjoyed staying here, swimming in the pool and also the breakfast was excellent

Miinukset: Nothing

Plussat: the hyatt chain is always the one to beat

Plussat: Awesome room awesome stay!!!

Miinukset: Need more lighting in the room.

Miinukset: I booked for three nights and had to cancel after the first night. Although I cancelled immediately during the check-in, they yet charged me for two nights instead of the one I stayed. That's bad customer service!

Plussat: Upgrades

Plussat: Across from the wall. Perfect for Black Friday shopping.

Plussat: Room was spacious and nice

Miinukset: Restaurant was not very good.

Plussat: Everything! Very clean, great location, staff was great etc...

Miinukset: Nothing

Plussat: Everything was great about this hotel.

Plussat: The bed & pillows were very comfortable. Slept well. Front desk staff was very helpful. Printed out directions for me to the venue.

Plussat: Nice quiet clean. Great location

Miinukset: No hot tub

Plussat: Right when you walk in the lobby you notice how clean and good smelling it is! Along with nice marble and elegant furniture everything fit well together! The location of the hotel was superb, right behind a shopping mall and across the street from a whole bunch of nice restaurants.

Miinukset: If there’s anything that I have to say that I don’t like about the property I guess would be all the black ice in the parking lot that wasn’t salted.

Miinukset: Everything is an upcharge. For a nice place, you should be able to do complementary coffee in the lobby or maybe even the continental breakfast. Places that are just as nice and cost a lot less offer these things.

Plussat: Very clean, up dated, nice lobby, nice pool,

Miinukset: Room & bathroom had only florescent light bulbs for lighting.. was very stark white, like being in cafeteria instead of hotelroom.. very uninviting

Plussat: Breakfast was good.

Miinukset: Change the white lights to yellow lights.

Plussat: The breakfast was awesome! My room was spacious and very clean. Also the staff was very nice. The location was great. Was in walking distance from the mall, restaurants, and movie.

Plussat: Clean, breakfast, staff

Miinukset: Expensive

Plussat: Good size rooms

Miinukset: No free breakfast, not that friendly staff

Plussat: The customer service at first services.

Miinukset: No

Miinukset: No hot tub . View of air conditioning units and other equipment right outside our window and was loud couldn’t keep window open

Plussat: It's always a great stay at Hilton Garden. Never any problems and free breakfast.

Plussat: Lobby was ok

Miinukset: The lightning in room was terrible. It's not bright enough and the lights are cold. Very very unpleasant. We ended up change to a different place.

Plussat: The staff was great, and the bed was very comfy

Plussat: Modern yet warm feeling.... lived that they were able to keep my family all on the same floor, and very near us.

Miinukset: Would've loved to have the waffles for breakfast... the layout was poor...I believe the waffle maker should've been on the far wall facing the entrance.... this way my eggs and sausage would've not gotten cold as I was waiting ro get around the waffle people who were blocking off the toast and bagels.

Miinukset: It was blood on my sheets I had to sleep in the other bed

Plussat: I like that it’s close to downtown Detroit, and the airport .

Miinukset: When i first got there my room wasn’t cleaned so i got requested a new one.

Plussat: The pool was warm enough

Miinukset: The breakfast didn’t taste good

Plussat: Less than 10 minutes from my event

Miinukset: I was billed TWICE, when I only stayed ONE night. I'm now NOT able to pay a bill, which will now include A LATE FEE, because the little money I had, your company took.

Plussat: Walked in front door smelled very clean ,rooms nice and breakfast was great a lot to choose from.

Plussat: Location is key to this visit. Close to shopping and convenient for my visit

Miinukset: Restaurant was over priced. They didn't have coffee available in,obey

Plussat: This hotel came through clutch. I was in town with my hockey team and we were placed right across from the pool and hot tub. We were surrounded by hearing impaired rooms so our whole hockey team was hanging out in our room and had no problems. Top notch staff and room. Couldn't be happier with the stay.

Miinukset: It was perfect, no complaints.

Plussat: Staff was very accommodating when we added another to our party. It’s always very clean as well.

Plussat: Big rooms

Miinukset: Room was too cold, heater did not heat really and was very loud, Breakfast and bar unbeliveable expensive...

Plussat: Loved the bed , I would like one of those at home ! The employees were the best! Happy all around. Will be back.

Plussat: Large room

Miinukset: No usb charging outlets Tv did not work Dust in room

Plussat: The facility was clean and well decorated we had a wonderful time it was peaceful and quiet .the pool was heated thank goodness breakfast was Great many options for everyone to enjoy

Miinukset: No dish liquid or paper towel in the kitchen or ice bucket

Plussat: This is our second time staying at this location. We enjoyed our first visit so much we booked again for our wedding weekend!

Plussat: Bed was comfy. Had full mini kitchen and plenty of sleeping space. Staff was friendly and helpful. They were not stingy about getting us supplies for our 3 night stay. Breakfast was decent. Hotel was easy to access.

Miinukset: No hot tub. Some trash was left in the room. No big deal.

Plussat: The location was absolutely perfect.

Miinukset: One of the back doors to get into the building was left open.

Plussat: If I could give 11 stars I would.

Plussat: Desk provided ample amounts of space for laptop, monitor, and documents - best desk set up I have come across. Breakfast provided eggs, sausage, waffles, cereal, yogurt and more. Facilities were clean and the staff friendly.

Miinukset: Everything met our expectations.

Plussat: I liked the size of the room and location but the manger terrible attitude made the great amenities dull

Miinukset: The lady night manager called the police after asking that the music be turned down and we complied ... She asked and then within 17 minutes she was back up to the room with police where there was no music playing and the kids were in bedroom talking.... She knew what we were there for then said this is not a party hotel where in fact there were 3 separate parties going on and she originally at check in put us in the corner cause there was no one either side of us in case the girls were a little loud. The fact that she lied was just a disgrace and she made the stay uncomfortable cause we felt like she was going to throw us out at anytime...

Plussat: Professional staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises.

Miinukset: Could have had more channel selections on cable.

Plussat: Hotel was very clean and staff was fantastic. The breakfast was also good.

Plussat: Room was bright and welcoming. Bed was very comfortable. Everything was clean and well cared for. Staff was friendly and helpful

Plussat: Staff was very friendly, breakfast included a variety of options

Miinukset: Noise at night from other guests

Plussat: Breakfast, the pool, and staff were great.

Miinukset: The air condition and heat in the room need to be improved, and the bath tub plumbing needed to be fixed. Also, the cleaning staff did not clean our room after the first night.

Plussat: Staff very nice, helpful and courteous

Miinukset: Room door didn’t close properly

Miinukset: Room did not get cleaned until 7pm

Plussat: Bright interior

Miinukset: Pool was closed Sound proofing should be better would like to have safe in room

Plussat: Location

Miinukset: 4 rooms were double booked, people were walking in on each other. Computer was down and had to wait on SOMEONE to make a decision about what room to put people into. Dirty linens in the closet, no hair dryer of tissue in the bathroom.

Plussat: Comfy beds, breakfast exceeded expectations.

Plussat: It was definitely clean and the check-in was smooth. Having breakfast included is convenient, though they might want to get a slicer for the bagels and muffins.

Miinukset: The noise levels are much too high for a good night's sleep. Around 10:00 pm what sounded like a herd of elephants moving furniture began in the room above. I called the front desk three times, and nothing was done. The noise didn't stop until 2:30 am.

Plussat: A good place to stop at during a business trip

Plussat: The staff were very helpful and the room are just exceptional

Plussat: Call ffee

Miinukset: Room wasn't that clean and one day they just didn't do room clean

Plussat: The code was really good and they kept it stocked as best they could. The staff was amazing and very helpful and helped with everything they could.

Miinukset: The thermostat in the room would not keep the heat on. At night it turned off every 30 minutes which resulted in us waking up because of the cold every 30 minutes since it was in the 20 degree F range outside. The walls were also very thin so you could hear heavy footsteps the entire time. The breakfast left a lot to be desired

Plussat: Clean and easy to get to.

Miinukset: No

Plussat: We liked they offered tea and coffee in the lobby and breakfast. The location was very nice as well since it was near a lot of restaurants and easy drive to the mall and highway. The staff were kind the whole time as well.

Miinukset: It was a bit dirty in some parts, including the bedroom. The room did not look fully cleaned. The pool and hot tub looked like it could have been better maintained but it was still enjoyable. The breakfast could be better but it was nice that it was "free".

Plussat: Excellent rooms and nice hot breakfast

Plussat: The beds were comfortable and the location

Miinukset: The carpet in the room was very very dirty. There were red and brown stains that appeared to be fresh.

Plussat: New. Great breakfast.

Plussat: It was clean updated modern good food nice employees.

Plussat: nice and clean love that!

Miinukset: The security deposit over drafted my account it’s way to much ---$ is a lot for room that cost---$ a night

Plussat: Decent price / good location

Miinukset: No it was a good value Pleasant staff

Miinukset: The customer service was absolutely terrible. I’m from Florida and was dealing with the struggles of hurricane Dorian. These people would rather take your money than help you out. It’s expected from a corporation to care more about the dollar, but when you have a customer in your face explaining their hardship and you simply DO NOT CARE, it shows very clearly. It was an Ok hotel stay, nothing no write home about. TERRIBLE CUSTOMER SERVICE.

Plussat: breakfast is good and delicious. The bed is comfortable. The price is good.

Plussat: Breakfast was one of the best at a hotel! Hot food, cold food, pastries, fresh fruit, yogurts, waffles... whatever you want!

Miinukset: I felt like the bed was clean. BUT the floor was NOT. Someone forgot to vacuum. I also didn't think the small fridge was cold enough so we looked behind it to make sure it was on the coldest setting... behind the cabinet was all sorts of trash from previous occupants.

Plussat: Nice features and clean room partially. My suite had remains from what seemed a romantic evening the night before with balloons, candle stains and fake roses on the floor still. Food was good and ambiance nice.

Miinukset: Pool and hot tub extremely dirty, entire stay after complaints first day, second and day and half later pool was closed to be cleaned. For the price paid with kids and two rooms I was highly disappointed in the fact a main amenities wasn’t able to be used. Additionally I was singled out had I awaited my husband to come down to breakfast , that no food is allowed in Reims because it is a Health department violations, despite upon check in giving the room service menu and delivery coupons. Despite the housekeeping staff showing n me trays to help make the carry easy to my room for our smaller kids being I’m pregnant as well. Despite the clerk checking us in informing us breakfast in bed is fine . He approached me out of everyone walking past to their room with coffee and muffins, and my food was covered for my kids sitting in the table as I was standing . Pool floors disgusting and all water fountains hot water and which looked like dried up vomit.

Plussat: The staff were very friendly and always helpful. The fitness room was well equipped and everything was clean. There were a lot of choices at the buffet and every day was a new choice for hot food. The cookies at the end of the day, were a nice touch.

Plussat: Very clean and fresh with an excellent breakfast

Plussat: The bed was very comfortable, I am liked the fact that I had a nice view from the hotel room window.

Miinukset: My only discomfort were several noticed from neighbors outside.

Plussat: Clean , good staff

Miinukset: The breakfast was Cold . The cheese in the omelette was not cooked, the sausage patties were still cold in the middle .

Plussat: Great breakfast and options Comfy beds and soft pillows

Miinukset: The small space for eating. It was narrow and hard to maneuver during the busy breakfast time.

Plussat: Good location, room was comfortable.

Miinukset: The facility is old and needs renovation, smells old. The wifi in my room on 3rd floor was very poor, I could not connect most of the time. This is very bad for a hotel catering to business travelers. For $200 per night there are many better value hotels.

Plussat: Nice room. Very clean..good housekeeping. Great quiet location. Second visit. Would stay again.

Miinukset: Tv was a bit difficult to get on till we figured it out. Had to ask for coffee for pot. Very minor issues.

Plussat: The rooms seemed updated and clean. Staff was responsive to a concern that we had, and helped to solve the issue promptly. The continental breakfast was wonderful!

Miinukset: The desk attendant when we checked in needed an assistant to complete all of the tasks that were expected of her at that time. It seemed as though there was a party or two of kids, and they left their dirty towels and socks all over the pool area.

Plussat: The breakfast was good

Miinukset: The front desk gentleman smelled of alcohol and cigarettes. Very unkept for the hotel appearance. We arrived on 9/4/19 around 10:30 pm

Plussat: Location

Miinukset: There wasn't outlet near the bed to plug in your phone.

Plussat: Great quiet location. Goid furnishings and t.v.. Friendly staff.

Miinukset: Bathroom vanity a little small for two people. A.c. was loud. There was a continuous sound in bathroom like something running above us. Reported and stopped last day but vould have been fixed sooner.

Plussat: Having a Refrigerator and a microwave in your room.

Miinukset: Na

Plussat: I loved the pillows and bed sheets.

Miinukset: The guests that went to pool would track alot of water inside elevator. Seems like that would be safety concern.

Plussat: Had a balcony to sit with a beer from the bar. Very pleasant & relaxing. Location was great for restaurants, brewery, shopping! And staff were very helpful with my Detroit travels all around the city & burbs!

Plussat: Clean and comfortable and good location

Miinukset: Walls were thin

Plussat: Staff and location excellent

Miinukset: Both rooms I stayed in over the 5 days had mold in the bathroom but far worse in the first room. The lock on the door in the first room was not operating properly and the shower curtain has mold. Not very good at fixing the problems in the first room.

Plussat: Great location! Comfy beds too!

Miinukset: Great hotel! Just needs some updating! Continental breakfast would be nice also!

Plussat: People were nice helpful and friendly

Miinukset: Tv was not the best

Plussat: The cleanliness and quiet.

Miinukset: Would like more easilg accesible drinking water.

Plussat: very clean

Miinukset: no

Plussat: The hotel staff was so friendly and warm.... every person that saw us said hi and made us feel welcomed. We also really enjoyed the bistro/lounge/sitting area. Also, very nice to have the bistro for dinner if you didn't feel like leaving.

Plussat: Cafe food was excellent. Chef Bill was amazing and very accomadating and personable. Staff across the board was wonderful.

Miinukset: Flashing light, for smoke alarm in room.

Plussat: Clean and nice

Miinukset: No hot tub

Plussat: Modern decor Great food menu Extremely friendly

Miinukset: The room was beautiful. The bathroom had black spots in caulk around top and tile in spots No compliment breakfast - not a big deal... but did suprise me

Plussat: All of the staff were cheerful, courteous, and helpful.

Miinukset: Some of the hallway noise of closing doors was aidible in the room.

Plussat: Loved the club lounge two doors away! Everyone was very helpful and kind.

Plussat: Love the latest renovations So clean

Miinukset: Nothing

Plussat: Everything was great

Miinukset: N/a

Plussat: Clean rooms. Good breakfast

Miinukset: Wasn’t happy that the housekeeping staff woke me up 4 hours before check out time. Like why? You’re going to have to clean it again after I leave

Plussat: Large room with updated furnishings and Detroit photography Nice shower

Miinukset: Small bathroom

Miinukset: The staff and check in process was probably the worst I've ever dealt with

Plussat: Location and facilities

Miinukset: 1. Wall outlet missing cover plate that can be hazardous to infant and children. 2. Bathroom can use some tower hangers or bars.

Miinukset: there was no hot water for my morning shower

Plussat: The room was clean.

Miinukset: I was on the Club Floor that is suppose to have secure entry but it wasn't working. Also, I was next door to a room with a barking dog my whole stay. I was there for rest and privacy. I placed a call to discuss my concerns nu supervisor was on site. It was told me that Supervisor would call me that day once was in by 3p No call has been made to .me yet.

Plussat: The hotel was very nice enjoyed my stay an the price

Miinukset: The restaurant was horrible...sorry an over priced but nice

Miinukset: Not a good experience for travelers passing thru. Hockey team children out of control in the common areas!

Plussat: Staff was great. Allowed late checkout. Lady who was in the breakfast room brought me a tray to use when I told her that my kids were sleeping in due to a late night and I was going to take something up to them.

Miinukset: Sink and bathtub were running slow

Plussat: Helpful and friendly staff members. Allowed me to check in early. Room spacious, clean and comfortable.

Miinukset: Accessible bathroom had a tub that you have to step into. Individuals with hip problems or after hip surgery have difficulty doing this. Suggest updating a few more guest rooms with walk-in showers for guests who require this feature due to a disability.

Plussat: Very clean with comfortable beds. Very nice breakfast.

Miinukset: No warm cookies anymore in lobby when check in Toilet plugged up

Plussat: Good room, refrigerator included, excellent kitchen staff, goof front desk staff

Miinukset: Location

Plussat: Good Location away from the highway traffic very clean

Miinukset: I wish the bed was a little softer to hard for my taste

Plussat: Friendly staff, very clean, great breakfast and close to the Henry Ford medical center.

Miinukset: Our room was located at the end of the hall, right next to the storage room . It was very noisy with people moving tables in and out for quite awhile. The biggest issue was that the water pipes ran right down our wall and was super noisy !!!

Plussat: The room was very spacious and accommodating I do wish the TV was a little bigger

Plussat: Everything was perfect. Staff was very sweet. Everyone was efficient and non intrusive. Help was accessible and generously offered. Breakfast was very good. Room was clean. Toiletries adequate. My child and I loved the crisp linens and clean pillows.

Miinukset: I needed a shower cap and they didn't have any at the front desk. No great issue at all.

Plussat: We enjoyed watching Japanese music and other TV programs special on the new year's eve on TVJapan. The hotel is close to major highways like I-96, I-696, I-275, and M-5, and we easily accessed to many stores like Walmart, Micheal's, and One World Market in Novi, as well as White Wolf and Noble Fish in Clawson. I rushed to the dining area for our breakfast just 15 minutes before the closing time and could grab some food (i.e., two pieces of bread, jams, hamburger, omelet, and muffins), which were yummy.

Miinukset: Almost nothing, but I would say staff for both check-in and -out and breakfast could smile for us. They were unsociable.

Miinukset: I thought we would have coffee in the breakfast area any anytime.

Plussat: everything

Plussat: The room was clean, showers nice and bed was comfortable.

Miinukset: The food service was limited and would have liked more selections inside the hotel.

Plussat: The room was large and very clean. Quiet through the night. Loved it.

Miinukset: None

Plussat: the location

Miinukset: liked the amenities

Plussat: Check in staff very pleasant and friendly. Make you feel very welcome to be there. All staff through out the hotel was very nice. Very enjoyable stay. Will certainly be back.

Plussat: Very comfortable, clean, and the staff was friendly.

Miinukset: The hot tub was cool, and the breakfast offered no milk or juice.

Plussat: Bed was comfortable, place was very clean, everyone was extremely nice

Plussat: Everything

Miinukset: Snacks price was high

Plussat: Clean and great location

Plussat: Friendliness pool

Miinukset: I found a silverfish in the bathtub

Plussat: Spacious room, very clean.

Plussat: The hotel is clean and staff are nice.

Miinukset: No buffet breakfast included

Plussat: Everything was wonderful!! Ms. Kim was wonderful at the front desk! She goes above and beyond for her customer!!!!! The hospitality was excellent in every aspect!

Plussat: Location, was close to food, home and quiet

Miinukset: The guest over me had a young child that they allowed to jump, run and stump around The grounds, entrance to the hotel and the room was not salted when I went over to get breakfast and I was already on crutches.

Plussat: Full Bradstreet (free), staff friendly and helpful, room included all I needed (stove even had oven!)

Plussat: The room was nice. Smaller than the picture, but ok. The location was nice as well.

Miinukset: They charged 2 of my credit cards for the stay and told me I have to call my bank to cancel one of the payments. The staff was rude. The manager wasn't never in.

Plussat: I liked everything the location the staff and the convenience being there

Miinukset: Nothing everything was great I love it and I will return the location is perfect for me and everything was the way I imagined it to me

Miinukset: Kitchen needs to be cleaner.

Plussat: nice room

Plussat: The bed was super comfortable

Miinukset: Breakfast was horrible

Plussat: very nice location is near everything. Would highly recommend

Miinukset: The room smells bad, especially near the kitchen.

Miinukset: The WIFI has some problem, and I could not access the WIFI whole night during I stay.

Plussat: Location was great

Miinukset: The hallways all had an odor. Could hear every time neighbors would turn on and off water. Could hear upstairs neighbors walking on the floor.