Matkailijoiden arvostelut
YLEINEN ARVOSTELULUOKITUS
7,3
Hyvä
Perustuu 27 arvosteluun
Kokonaisarvosana
7,6
Koneeseennousu
7,5
Comfort
7,5
Henkilökunta
8,0
Viihde
6,6
Ateriat
7,2
Firefly tiedot
| IATA-koodi | FY |
|---|---|
| Lentoreitit | 26 |
| Top-reitti | Johor Bahru – Kuala Lumpur Abdul Aziz Shah |
| Palvelevat lentokentät | 11 |
| Top-lentokenttä | Kuala Lumpur Abdul Aziz Shah |
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
7,6
Convenient no frills trip
Plussat: Check in and immigration was quick. Flight was on time
Miinukset: Even though there plenty of seats available, the auto seat allocation put another passenger next to me.
arvostelut:
-
2,0
Plussat: None
Miinukset: Flight delayed 1 hour and 50 minutes. Even my inbound flight also delayed one hour.
arvostelut:
-
5,3
Miinukset: Flight delayed by an hour
arvostelut:
-
8,0
Plussat: Flight was on time, friendly attendants.
Miinukset: Check-in took forever, another line should have been opened. Very little legroom on the plane.
arvostelut:
-
10,0
Plussat: Friendly flight attendant.
Miinukset: Announcement at the airport is unclear
arvostelut:
-
8,0
Firefly Penang to Phuket
Plussat: Very always at check in but all very relaxed. Only gave 3 for food as we'd asked for pot noodle (Rm3) only to be told they had no hot water. Not serious & we didn't use their entertainment. Otherwise all good & would recommend
arvostelut:
-
7,6
Late take off on both sectors
Plussat: Ease of boarding and disembarkation T2 arrival in SIN Online check in
Miinukset: Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB
arvostelut:
-
2,6
Fail
Plussat: The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.
arvostelut:
-
2,0
Firefly canceled my flight and didn't notify me
Plussat: There was one local manager who smiled a lot and tried to promise things that it turned out he wasn't allowed to promise while his airline was screwing me.
Miinukset: International travelers, check and recheck your flight. Firefly canceled my flight "several weeks ago", according to them, didn't notify me by phone or email despite the fact that they admitted they had both on file, didn't refund the money to my credit card until the day before departure so i had no idea of the change, and then provided no help whatsoever when i arrived at the airport and the flight didn't exist anymore.
arvostelut:
-
5,6
Ms Lelle
Miinukset: Hot in the plane upon boarding
arvostelut:
-
10,0
Perfect experience!
Plussat: Everything was smooth and easy. Check-in line was short, the whole airport experience was quick and easy. Flight was smooth, comfortable, staff was so friendly. When I checked in for my flight in Penang, the girl who helped me, Kay, was the most friendly help I've ever had.. She offered me a great seat and was patient and friendly when I requested to be moved around. She made conversation while we waited for the system to finish, and had a huge smile the whole time. She set the time for the whole airport and flight experience, and had me smiling the rest of the day. If there's a way to tell her bosses - she is a gem, hang on to her! I'm looking forward to my next trip on firefly!
Miinukset: Boarding was delayed a bit, but flight took off within a few minutes of schedule, so no real problem!
arvostelut:
-
3,6
Flight was delayed no ground staff bother to infor
Plussat: the flight attendant on board was lively in making announcements!
Miinukset: Flight was first brought forward by 30 mins. Arrived on time at the gate, but actually it's delayed by 15 mins from the original time. So in total delayed about 50 mins from brought forward time. NO ground staff at the gate bothers to inform us. Flight status screen shows "Callng", when approached, ground staff just replied "not yet" in a bad manner. Terrible ground service.
arvostelut:
-
6,0
Plussat: On time
arvostelut:
-
10,0
Plussat: Friendly flight attendant.
Miinukset: Announcement at the airport is unclear
arvostelut:
-
10,0
Perfect experience!
Plussat: Everything was smooth and easy. Check-in line was short, the whole airport experience was quick and easy. Flight was smooth, comfortable, staff was so friendly. When I checked in for my flight in Penang, the girl who helped me, Kay, was the most friendly help I've ever had.. She offered me a great seat and was patient and friendly when I requested to be moved around. She made conversation while we waited for the system to finish, and had a huge smile the whole time. She set the time for the whole airport and flight experience, and had me smiling the rest of the day. If there's a way to tell her bosses - she is a gem, hang on to her! I'm looking forward to my next trip on firefly!
Miinukset: Boarding was delayed a bit, but flight took off within a few minutes of schedule, so no real problem!
arvostelut:
-
7,6
Convenient no frills trip
Plussat: Check in and immigration was quick. Flight was on time
Miinukset: Even though there plenty of seats available, the auto seat allocation put another passenger next to me.
arvostelut:
-
8,0
Plussat: Flight was on time, friendly attendants.
Miinukset: Check-in took forever, another line should have been opened. Very little legroom on the plane.
arvostelut:
-
8,0
Firefly Penang to Phuket
Plussat: Very always at check in but all very relaxed. Only gave 3 for food as we'd asked for pot noodle (Rm3) only to be told they had no hot water. Not serious & we didn't use their entertainment. Otherwise all good & would recommend
arvostelut:
-
7,6
Late take off on both sectors
Plussat: Ease of boarding and disembarkation T2 arrival in SIN Online check in
Miinukset: Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB
arvostelut:
-
2,0
Plussat: None
Miinukset: Flight delayed 1 hour and 50 minutes. Even my inbound flight also delayed one hour.
arvostelut:
-
5,3
Miinukset: Flight delayed by an hour
arvostelut:
-
2,6
Fail
Plussat: The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.
arvostelut:
-
2,0
Firefly canceled my flight and didn't notify me
Plussat: There was one local manager who smiled a lot and tried to promise things that it turned out he wasn't allowed to promise while his airline was screwing me.
Miinukset: International travelers, check and recheck your flight. Firefly canceled my flight "several weeks ago", according to them, didn't notify me by phone or email despite the fact that they admitted they had both on file, didn't refund the money to my credit card until the day before departure so i had no idea of the change, and then provided no help whatsoever when i arrived at the airport and the flight didn't exist anymore.
arvostelut:
-
5,6
Ms Lelle
Miinukset: Hot in the plane upon boarding
arvostelut:
-
3,6
Flight was delayed no ground staff bother to infor
Plussat: the flight attendant on board was lively in making announcements!
Miinukset: Flight was first brought forward by 30 mins. Arrived on time at the gate, but actually it's delayed by 15 mins from the original time. So in total delayed about 50 mins from brought forward time. NO ground staff at the gate bothers to inform us. Flight status screen shows "Callng", when approached, ground staff just replied "not yet" in a bad manner. Terrible ground service.
arvostelut:
-
6,0
Plussat: On time
arvostelut:
Lennon tila
Firefly reittikartta
Suositut lentoreitit
Lento
Mistä
Mihin
su
ma
ti
ke
to
pe
la
S
M
T
K
T
P
L
1675
Alor Setar
AOR
Kuala Lumpur
SZB
1349
Johor Bahru
JHB
Kuala Lumpur
SZB
2447
Kota Bharu
KBR
George Town
PEN
1153
Kota Bharu
KBR
Kuala Lumpur
SZB
2453
Langkawi
LGK
George Town
PEN
2446
George Town
PEN
Kota Bharu
KBR
2452
George Town
PEN
Langkawi
LGK
1439
George Town
PEN
Kuala Lumpur
SZB
1674
Kuala Lumpur
SZB
Alor Setar
AOR
1348
Kuala Lumpur
SZB
Johor Bahru
JHB
1148
Kuala Lumpur
SZB
Kota Bharu
KBR
1432
Kuala Lumpur
SZB
George Town
PEN
1256
Kuala Lumpur
SZB
Kuala Terengganu
TGG
3132
Kuala Lumpur
SZB
Singapore
XSP
1263
Kuala Terengganu
TGG
Kuala Lumpur
SZB
3131
Singapore
XSP
Kuala Lumpur
SZB
3225
Banda Aceh
BTJ
George Town
PEN
2463
Kuantan
KUA
George Town
PEN
1579
Langkawi
LGK
Kuala Lumpur
SZB
3224
George Town
PEN
Banda Aceh
BTJ
2462
George Town
PEN
Kuantan
KUA
1578
Kuala Lumpur
SZB
Langkawi
LGK
3327
Phuket
HKT
George Town
PEN
3326
George Town
PEN
Phuket
HKT
Suosituimmat lentokentät, joihin Firefly lentää
- Kuala Lumpur Abdul Aziz Shah lentoasema (SZB)
- George Town Penangin kansainvälinen lentoasema lentoasema (PEN)
- Johor Bahru lentoasema (JHB)
- Kota Bharu Pengkalan Chepa lentoasema (KBR)
- Alor Setar lentoasema (AOR)
- Kuala Terengganu Sultan Mahmood lentoasema (TGG)
- Langkawin kansainvälinen lentoasema lentoasema (LGK)
- Phuketin kansainvälinen lentoasema lentoasema (HKT)
- Kuantan lentoasema (KUA)
- Banda Aceh Blang Bintang lentoasema (BTJ)
Firefly yhteystiedot
- FY IATA-koodi
- +603 7845 4543 Soita
- fireflyz.com Vieraile
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