Arvostelut
Yleinen arvosteluluokitus
6,6
Hyvä
Perustuu 15 arvosteluun
Kokonaisarvosana
7,1
Koneeseennousu
7,0
Mukavuus
7,1
Henkilökunta
7,4
Viihde
6,0
Ateriat
6,7
Siirry pääsisältöön
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
8,0
Firefly Penang to Phuket
Plussat: Very always at check in but all very relaxed. Only gave 3 for food as we'd asked for pot noodle (Rm3) only to be told they had no hot water. Not serious & we didn't use their entertainment. Otherwise all good & would recommend
arvostelut:
-
7,6
Late take off on both sectors
Plussat: Ease of boarding and disembarkation T2 arrival in SIN Online check in
Miinukset: Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB
arvostelut:
-
2,6
Fail
Plussat: The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.
arvostelut:
-
2,0
Firefly canceled my flight and didn't notify me
Plussat: There was one local manager who smiled a lot and tried to promise things that it turned out he wasn't allowed to promise while his airline was screwing me.
Miinukset: International travelers, check and recheck your flight. Firefly canceled my flight "several weeks ago", according to them, didn't notify me by phone or email despite the fact that they admitted they had both on file, didn't refund the money to my credit card until the day before departure so i had no idea of the change, and then provided no help whatsoever when i arrived at the airport and the flight didn't exist anymore.
arvostelut:
-
5,6
Ms Lelle
Miinukset: Hot in the plane upon boarding
arvostelut:
-
10,0
Perfect experience!
Plussat: Everything was smooth and easy. Check-in line was short, the whole airport experience was quick and easy. Flight was smooth, comfortable, staff was so friendly. When I checked in for my flight in Penang, the girl who helped me, Kay, was the most friendly help I've ever had.. She offered me a great seat and was patient and friendly when I requested to be moved around. She made conversation while we waited for the system to finish, and had a huge smile the whole time. She set the time for the whole airport and flight experience, and had me smiling the rest of the day. If there's a way to tell her bosses - she is a gem, hang on to her! I'm looking forward to my next trip on firefly!
Miinukset: Boarding was delayed a bit, but flight took off within a few minutes of schedule, so no real problem!
arvostelut:
-
3,6
Flight was delayed no ground staff bother to infor
Plussat: the flight attendant on board was lively in making announcements!
Miinukset: Flight was first brought forward by 30 mins. Arrived on time at the gate, but actually it's delayed by 15 mins from the original time. So in total delayed about 50 mins from brought forward time. NO ground staff at the gate bothers to inform us. Flight status screen shows "Callng", when approached, ground staff just replied "not yet" in a bad manner. Terrible ground service.
arvostelut:
-
6,0
Plussat: On time
arvostelut:
-
8,0
Firefly Penang to Phuket
Plussat: Very always at check in but all very relaxed. Only gave 3 for food as we'd asked for pot noodle (Rm3) only to be told they had no hot water. Not serious & we didn't use their entertainment. Otherwise all good & would recommend
arvostelut:
-
7,6
Late take off on both sectors
Plussat: Ease of boarding and disembarkation T2 arrival in SIN Online check in
Miinukset: Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB
arvostelut:
-
2,6
Fail
Plussat: The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.
arvostelut:
-
2,0
Firefly canceled my flight and didn't notify me
Plussat: There was one local manager who smiled a lot and tried to promise things that it turned out he wasn't allowed to promise while his airline was screwing me.
Miinukset: International travelers, check and recheck your flight. Firefly canceled my flight "several weeks ago", according to them, didn't notify me by phone or email despite the fact that they admitted they had both on file, didn't refund the money to my credit card until the day before departure so i had no idea of the change, and then provided no help whatsoever when i arrived at the airport and the flight didn't exist anymore.
arvostelut:
-
5,6
Ms Lelle
Miinukset: Hot in the plane upon boarding
arvostelut:
-
3,6
Flight was delayed no ground staff bother to infor
Plussat: the flight attendant on board was lively in making announcements!
Miinukset: Flight was first brought forward by 30 mins. Arrived on time at the gate, but actually it's delayed by 15 mins from the original time. So in total delayed about 50 mins from brought forward time. NO ground staff at the gate bothers to inform us. Flight status screen shows "Callng", when approached, ground staff just replied "not yet" in a bad manner. Terrible ground service.
arvostelut:
-
6,0
Plussat: On time
arvostelut:
Lennon tila
Firefly reittikartta
Suositut lentoreitit
Lento
Mistä
Mihin
su
ma
ti
ke
to
pe
la
S
M
T
K
T
P
L
2169
Alor Setar
AOR
Kuala Lumpur
SZB
2146
Johor Bahru
JHB
Kuala Lumpur
SZB
1005
Kota Bharu
KBR
George Town
PEN
2071
Kota Bharu
KBR
Kuala Lumpur
SZB
2055
Langkawi
LGK
Kuala Lumpur
SZB
1002
George Town
PEN
Kota Bharu
KBR
2215
George Town
PEN
Kuala Lumpur
SZB
3572
Singapore
SIN
Kuantan
KUA
3526
Singapore
SIN
Kuala Lumpur
SZB
2168
Kuala Lumpur
SZB
Alor Setar
AOR
2157
Kuala Lumpur
SZB
Johor Bahru
JHB
2072
Kuala Lumpur
SZB
Kota Bharu
KBR
2050
Kuala Lumpur
SZB
Langkawi
LGK
2206
Kuala Lumpur
SZB
George Town
PEN
3525
Kuala Lumpur
SZB
Singapore
SIN
2118
Kuala Lumpur
SZB
Kuala Terengganu
TGG
2101
Kuala Terengganu
TGG
Kuala Lumpur
SZB
3400
Banda Aceh
BTJ
George Town
PEN
3401
George Town
PEN
Banda Aceh
BTJ
1015
Langkawi
LGK
George Town
PEN
1014
George Town
PEN
Langkawi
LGK
3547
Ipoh
IPH
Singapore
SIN
3573
Kuantan
KUA
Singapore
SIN
3542
Singapore
SIN
Ipoh
IPH
3605
Phuket City
HKT
George Town
PEN
3604
George Town
PEN
Phuket City
HKT
Suosituimmat lentokentät, joihin Firefly lentää
- Kuala Lumpur Abdul Aziz Shah lentokenttä (SZB)
- George Town Penang International lentokenttä (PEN)
- Singapore Changi lentokenttä (SIN)
- Kota Bharu Pengkalan Chepa lentokenttä (KBR)
- Johor Bahru Sultan Ismail Intl lentokenttä (JHB)
- Alor Setar lentokenttä (AOR)
- Kuala Terengganu Sultan Mahmood lentokenttä (TGG)
- Langkawi lentokenttä (LGK)
- Ipoh lentokenttä (IPH)
- Kuantan lentokenttä (KUA)
- Phuket City lentokenttä (HKT)
- Banda Aceh Blang Bintang lentokenttä (BTJ)
Firefly yhteystiedot
- FY IATA-koodi
- +60 3 7840 4241 Soita
- fireflyz.com Vieraile
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