Etsi halvat lennot: Frontier

Plussat: The flight attendants were pretty nice and attentive. The captain was good at keeping the passengers updated.

Miinukset: The 2 hour delay was not fun while we sat waiting on the airplane. I realize this is not the crew’s fault.

Plussat: Crew

Miinukset: Frontier has to get better about being on time. We were 90 minutes behind schedule. The plane gets there and took 45 minutes to do the turn around. Then get to Denver and there is a plane in our gate even through we were 30 minutes behind schedule. another 30 minutes to get to the gate

Miinukset: 7 hours flight delay

Miinukset: Flight was delayed. Showed up to destination airport and now gate was assigned so we sat in runway for over 30 min

Plussat: We were there on time eating just around the corner thinking the departure time was boarding time our mistake but when we went 3 minutes late they didn’t open the door for us 3 passengers that were never called in so mad and frustrated and at the end didn’t get any credit we lost our money

Plussat: It got the job done

Miinukset: We were delayed about 45 minutes, which happens, I’m fine with that. I did not like that there was zero communication about it. Up until the scheduled takeoff they still hadn’t told us it would be delayed and nothing else was updated either to indicated a delay.

Miinukset: My experience with Frontier was horrible. I will never fly with them again.

Miinukset: Outlets to charge electronics, temperature above 32F, a plane that didn’t sounds like pieces of it were breaking off, more comfortable seats, bigger tray tables, a warning about the flight delay and how far out it would be.

Plussat: more assistance to passengers!!

Miinukset: back up plans!food for passengers specially for the kid!

Miinukset: there is a huge delay, passenger is inside the plane already and they went back to change flight! inside the plane smells like burning wires!!my 1year nephew was very moody already!!

Plussat: The plane landed safely.

Miinukset: This was the WORST customer service experience I've ever had in my life - airiline or other business. The plane sat on the tarmac in Denver for 45 minutes after landing while our connecting flight took off. The "Customer Service" desk was rude and completely unhelpful, as was the supervisor.

Plussat: The price of the round trip was very reasonable

Miinukset: The comfort

Plussat: when our first flight was delayed so long many of us would have missed our comnector so they held the flight until we got there.

Miinukset: more staff, not overworked and rude. better communication. no lost luggage.

Plussat: The only great thing about my red eye flight from LAX to Bradly, CT with a layover in Denver is that when our first flight was delayed for 3 hours they were nice enough to delay the second to make sure we were able to make our connecting flight. ("our" included 27 passengers flight to Bradly)

Miinukset: There are many opportunities for improvement with company. First there were no service employees around for ticket check in at 8pm so there was a huge line/crowd of people waiting for 2+ hours to simply check in tickets and bag drop. The crowd grew into other airlines section. Secondly, a delayed fl

Plussat: There was nothing amazing about this flight. Everything was completely subpar at the very best.

Miinukset: Everything, the 3 hour flight delay with zero explanation as to why was ridiculous.

Plussat: Nothing.

Miinukset: Late departure again! Poor everything! Frontier sucks!

Plussat: Not too much - the crew was nice.

Miinukset: My flight from St. Louis to Denver did not charge me for a carryon bag. I was very surprised to be charged $50 for my carryon bag at the Denver checkin, When I complained I was presented with an incredibly rude attitude. The flight was crowded and the space was so very small and cramped. I will never fly Frontier again. Your cheaper rates are not worth the flight experience.

Plussat: Crew was about the only plus!

Miinukset: Always late, delayed or Cancelled!!! What a joke and buy the time you pay for badges and slightly more comfortable seats, so NOT a bargain!! Rock Hard, Lawn chair seats without recline...really!! That is just cruel! I am done with Frontier!

Plussat: Crew was ok. That’s about the only positive.

Miinukset: Flight was late and delayed!! Bag drop wasn’t open early and when they did show up, didn’t seem to have it together. Really tired of Frontires incompetence!! Always late, delayed or Cancelled!! Lawn Chair seats are ridiculous and should be able to recline a bit. The seats they have are just cruel!!!!!! Not a bargain when you have to pay for bags, and slightly less uncomfortable seats! I’m done!

Plussat: Crew was very friendly

Miinukset: Pretty much everything else, should have WiFi by now even if it’s paid

Plussat: The crew was nice.

Miinukset: The CTA had a detour leading into the airport we were taken 40 minutes out of our way on the blue line leadijg into Ohare. Get to the ticket counter NO ONE IS THERE. Finally a representative leaving sees me trying to get help and gives me a paper with the number for frontier says I will have to flig

Miinukset: Sticking to the timeline

Miinukset: Plane is filthy Please clean the aircraft!

Plussat: The crew was nice and didn't have any problems when on board.

Miinukset: The boarding was horrible. We were the first flight out in the AM, yet we boarded 25min late, stood another 20min on the connector after checking in & another 20min after getting in our seats. No announcements/expla were made or anything. Needless to say we landed MUCH later than we were supposed to

Plussat: Terrible everything! From delays - to crew - to baggage! Never fly frontier!!!

Miinukset: Every thing could have been better!

Miinukset: Seats uncomfortable don’t recline, tiny tray table, no tv, no wifi, coldest flight ever been on. No blankets even for sale.

Miinukset: For the seats to recline

Miinukset: More than two staffed check in counters. Check-in staff with a sense of courtesy and at least understanding og customer respect.

Plussat: The price

Miinukset: Frontier baggage always takes too long to come out. Crew was not very friendly. They were cordial but not genuinely kind.

Plussat: Got us to Philadelphia safely. Enough leg room

Miinukset: Upgraded my seat since it was a red eye. Was row 2 The seats are not reclining and it was so chilly that there was absolutely no way to fall asleep.

Miinukset: Don’t let people get on the plane and then tell them there’s mechanical issues and they have to get off. Is there not a safety or functionality check before we get on the plane?? Giant waste of everyone’s time

Miinukset: The seating and on time take off

Plussat: the cute baby infant of me.

Miinukset: everything. I will not fly frontier again

Miinukset: Three frontier flights in a row had issues with attaching the jet bridge to the plane. Why aren’t their crews trained on this? 20 minutes on every flight to attach the jet bridge.