Etsi halvat lennot: Frontier

Plussat: Crew good.

Miinukset: Comfort & cost on “extras”

Miinukset: Most uncomfortable seats I’ve experienced. Booo Frontier. Additionally no one from Frontier present an hour before boarding 2/3 of flight were waiting in line. Unless flight an hour or less - No frontier for me - seats were torture.

Miinukset: The checkin process was a nightmare. We were there over an hour early, however the ticket agents left about 40 mins prior to takeoff, with a number of people still waiting to check bags. They had people take there bags to the gate through security. Because of this, many had to throw away many of their liquids that did not meet TSA requirements.

Plussat: Nothing really.

Miinukset: Drinks and snacks.

Plussat: The boarding process was fine, flights reached in time, crew was nice

Miinukset: Horrible seats which makes it impossible to fly to long distance. Long baggage claim delay.

Miinukset: Everything

Plussat: Nothing

Miinukset: Seat comfort and room for plus size people. More than water to drink. Snacks!

Plussat: Not much on this flight to like.

Miinukset: Crew to have better attitude.

Plussat: The aircraft was new.

Miinukset: Being on time for departure would’ve been nice. Taking forever to board wasn’t fun. The seats are probably the most uncomfortable seats imagined. The air vent for my seat didn’t even reach my seat.

Miinukset: Apparently, if you pay extra for carry on luggage and you have seats in rows two and three, you can’t use the overhead compartment, which then somewhat defeats the extra legroom you paid for when your carry on has to go under the seat ahead of you. And the flight attendant was rather rude in her insistence about where my luggage “couldn’t” go.

Plussat: They delayed the flight and waited for all passengers to board. Lot of delays in checkin

Miinukset: Charging $$ for every little thing e.g., coke can $2.99, carryon luggage $55, ....

Plussat: Crew was grumpy. So glad that I brought my own water and snacks for the long flight! Why would I pay $2.99 for water on the flight? No Wi-Fi, AT ALL. Ridiculous to have to pay for everything. Never again. You guys need to update your system. No savings at all.

Miinukset: Stop charging for every little thing. Train your crew better to deal with travelers. Update your services.

Plussat: Crew was nice. Flight may have been cheap, but you pay for EVERYTHING else. Pay for luggage, pay for carry-on, pay for drinks (even water!), and for snacks. By the time you are done paying for everything, you are better off paying the same price for a better airline! Never again.

Miinukset: Train your night crew to be better attentive and nicer to travelers. Charging an arm and leg for baggage and carry-ons are in the past. What a waste of money.

Miinukset: Terrible.

Plussat: The price was great!

Miinukset: The seats were incredibly uncomfortable and there were no free snacks and drinks...kids left saying they wished we flew Delta.

Plussat: Nothing except I got back safely. Frontier didn’t allow TSA Pre check so I spent 45 more minutes in security line than I would have & almost missed the flight. Seats were uncomfortable, workers were curt, clientele was somewhat unruly, upcharge on everything, but you get what you pay for. If Frontier is my only option it literally would have to be an emergency for me to go. Otherwise I’ll have to go another time when I can fly a regular non-discount airline.

Miinukset: Everything. I mean not even a drink without an upcharge? - and the most uncomfortable seats ever. I guess for those who know what they are getting into and plan accordingly it may be okay for them, but just about everything was substandard.

Plussat: Nothing. Maybe the leg room.

Miinukset: Everything. Delayed due to frontier poor logistics. Bad updates by staff (ie none), rude gate attendants and rude flight attendants throughout. We did make it an hour late and bags arrived but this felt like a banana republic airline.

Plussat: The crew and attendants were professional. The seats were like sitting on a wooden bench, but that was expected. You get what you pay for from a CHEAP airline.

Miinukset: It could have been on time . Not 3 hours and 45 minutes late!!!!!!!!!! When i came back to the airport the second time I got there 43 minutes before the flight YES, 3 THREE MINUTES after their cutoff time for checked bags, and they would not check my bag. I had to pay $16.00 extra to carry it on. I travel 7 months out of the year and have never had anything happen like this before. I was the only one in line and the "Customer Service" person was indignant and reminded me that i was the last person to sign in. I guess the last people to sign in, or maybe all people that sign in get treated with utter disrespect. I am 3 minutes late, Frontier is 3 hours and 45 minutes late and i am the one who gets treated with disrespect . Horrible!!!!! Inexpensive airline, NO they are a CHEAP airline that doesn't give a damn about its customers. I will be going to the internet, the Points Guys, the FAA, and to their corporate offices next. Although I won't be expecting a response from their corporate offices because the culture of CHEAP customer service starts at the top!

Miinukset: Having to stand in line for 1 1/2 hours just to drop off a previously purchased checked bag is outrageous! There were no staff available to direct the crowds or answer questions and there were only 2 attendants available to check in people and their bags. Your staff was overworked but very rude! You know how many people are flying on your planes why were you so inadequately staffed???

Plussat: Smooth boarding process

Miinukset: Flight was delayed, flight crew were not able to set boundaries with other passengers who would get up and delay the take off

Plussat: Crew was extremely rude as if we are a great burden on them.

Miinukset: Crew should have been trained in hospitality, especially Male ones . Atleast peanuts should be free on plane

Miinukset: It was over an hour late departing. The staff was rude. I will NEVER fly with Frontier again.

Plussat: Good grew. Good flight

Miinukset: Notification of delays and reasons for delays

Plussat: Seats are not that small . It’s comfortable

Plussat: The effort to make up the delay time

Miinukset: Seats. They used to be normal. Now they are too thin on cushion. Perhaps for up to 90 minutes of flight, but for 2 and a half hours were not enjoyable

Miinukset: The doors did not close on time and the plane left at least 15 minutes late due to boarding delays.

Plussat: Crew was extremely rude and failed to provide water

Miinukset: No entertainment or food, the worst plan ride ever

Miinukset: Too many delays and small seats. But, round trip to Vegas from Salt Lake for 28 bucks total, I can handle a little inconvenience and discomfort.

Plussat: Got to destination safe.

Miinukset: There was a lot of turbulence and little explanation

Plussat: The crew was fresh and tried their best to cheer us up.

Miinukset: Flight going on time! Not 4 hour delay in the middle of the night. Red eye flight with kids is miserable. Instead of getting home at midnight, got home at 5am! Seats are uncomfortable, No food. No beverages. No pillows, blankets supplied, offered or available to passengers. Frontier Staff at terminal/gate were incredibly disorganized and unhelpful.

Miinukset: Have more than one person working the counter at the Orlando airport. I boarding was a nightmare. Also, the plane landed over an hour ago and we have not been able to get off due to the Denver airport not being aware of the size of this plane. This has been a poor customer service experience overall.

Miinukset: Sat on the tarmac for 45 minutes while luggage issue was sorted out, seats were not comfortable nor declined and no on flight entertainment or access to Wi-Fi.

Miinukset: We sat on the runway in Fort Lauderdale for an hour and 15 minutes. Very aggravating