Geneve hotellit lähellä Rath Art Museum

Plussat: The design and decoration, the cleanliness, the breakfast

Miinukset: -The restaurant. (I booked a table, they couldn’t find it anf if I were unable to find the proof mail, they were ready to send us back with my 73 year old mum next to me!!!). -They double charged the breakfast. When I discovered it, they paid it back. I don’t think it was on purpose but still they should have been more careful.

Plussat: The location, and the building, and the wonderful staff

Miinukset: On this visit, the room I booked was ‘standard’ and quite smaller than I anticipated. Would recommend booking one of the larger rooms, worth the extra cost.

Plussat: Great staff and location

Miinukset: Would’ve like tea/coffee making in the room

Plussat: Friendly helpful staff. Comfy bed. Allowed early check in. Room cleaning done quietly and efficiently.

Miinukset: No gym.

Plussat: We loved the hotel and the very friendly staff.

Plussat: Central location with good service good size rooms , good breakfast , good wifi

Miinukset: Some rooms could do with a renovation, small toilets separated from shawer , some are better than others

Plussat: Location hotel decor and ambiance

Miinukset: Pot restaurant, poor communication in restaurant. Inconsistent service. Hotel taxi knowledge of destination

Plussat: Loved the breakfast and loved the options of breakfast served in room service

Miinukset: PLEASE get a bar!!!!

Plussat: Location was very good. Staff was helpful. Rooms were very nice as we had the junior suite.

Miinukset: The breakfast was very poor compared to other 5 star hotels we stayed in Europe. They charged us 15 CHF for a 3 kg dog even though they did not offer anything to the dog. Even though the room was very nice and big (junior suite) the toilet was very small.

Plussat: The rooms, although not large, were well appointed with modern bathroom which contrasted with the traditional French style old fashioned decor. Everything worked although you had to crawl on your hands and knees to find a charging point for the phone etc.

Miinukset: I am a long standing user of booking.com and very rarely complain on reviews but here the breakfast was vastly overpriced and the service diabolical. Whether the Cigoyne deserves to be in Relais & Chateaux or 5* is debatable due to our experience at breakfast on the first day. My wife and I arrived first, ordered and were presented with a selection of the usual pastries (croissant, roll, packet of toast etc - 2 of each). Our son and his wife and small child then arrived and ordered the same. After some considerable time nothing arrived. We asked again and were told what had been presented was all we were having i.e. what was left in our basket which was for 2 persons. We then said politely not to bother as it was too late and we had to go out for the day. Staff members (including management) then followed us to my son's room with an empty basket saying it had been replenished 3 times which was blatantly not correct as it must have been another table. At that point they said outright, which my wife witnessed, that “someone must be lying” in perfect English! Totally unprofessional for a 1* Hotel let alone 5*. I stayed at the end of October on business at the sister hotel next door (4* Longemalle) where I had a lovely breakfast buffet to choose from. A much better breakfast and polite service. We had breakfast there the second day. After spending the previous four nights with perfect service at the magnificent Montreux Palace Hotel we were not impressed by such accusations at the Cigoyne!

Plussat: Very convenient place, just opposite the train station. Bus and tram stops only a few steps from the hotel. All the main tourist attractions within a walking distance. Comfortable beds and spacy bathroom. Very delicious breakfast (tasty bonus: hot crepes and trully cold fresh milk!!)

Plussat: Location perfect, staff friendly.

Miinukset: Room was too warm, more pillows

Plussat: location, free breakfast, free geneva travel pass and cleanliness.. also they lend you baby stroller

Miinukset: limited facility in the room such as no refrigerator and coffee maker (but they provide coffee and refreshment at the lobby)..but this one only small things.

Plussat: We really liked this Ibis, the location is perfect! Near the station and all shops and supermarkets. No more than 10/15min walking from the Jet d’Eau and the lake. The hotel itself is small but very stylish. The breakfast is good with an OK choice of food. We definitely recommend and if ever in Geneva again would definitely consider staying there again.

Plussat: Hyvä sänky ja tyynyt! Siisti huone, hyvä aamupala. Hiljainen ja rauhallinen huone, nätisti sisustettu.

Miinukset: Huone oli todella pieni. Wi-Fi yhteyden saaminen kesti pitkään (tekninen ongelma?) Huoneessa ei ollut minijääkaappia.

Plussat: Great location, opposite the main station and trams and buses. Clean and tidy, if very small rooms but breakfast was great.

Miinukset: Nothing, it was great.

Plussat: I would just like to say a huge thank you and well done to every single one of the staff members we’ve met throughout our stay. From the moment we entered the front doors, we were welcomed with huge smiles and friendly faces. Laura and Emma were the first two ladies who checked us in, after a long chat about Geneva and everything it was like we suddenly became friends! Along with Mr. Omar who was was unbelievable from start to end! What a humble gentleman. You were an absolute star!!!! Mohammed- you were a great gentleman throughout all the days we met! Thank you for being so kind. Clement- who really really accommodated us to the maximum by upgrading our room and giving us the best package deal he could’ve! Also, such a gentleman and so helpful! Lais- You were so kind & greeted us every morning and helped us make our trip down to Chamonix so perfectly! Honestly can’t say I’ve seen a better team than here! Everyone was so kind and welcoming and made our stay absolutely amazing! You all deserve some sort of a great treat for making your guests feel so happy! I will definitely be back here the next time we’re in Geneva!! Thank you once again!

Miinukset: Nil

Plussat: Room was on first floor : Very good sound insulation from street noise.

Miinukset: The double bed was actually made of two separate mattresses which created a very uncomfortable strip in the middle.

Plussat: I loved the rooms, it was more I was expected!! The hotel location was excelent and the staff was very kind and professional. I will truly recommend the hotel with my family and friends!!!

Miinukset: None.

Plussat: Keskeinen sijainti. Erittäin hyvä aamiainen.

Miinukset: Huono äänieristys.

Miinukset: They didn't give me my booked room and relocated me to another hotel instead. They offered to cover the cost of the night due to this unfortunate event and afterwards they stood down their original offer and refused to refund the money I paid for the room in advance.

Miinukset: Toista huonetta joutui odottamaan pitkään . Raskas ilma huoneessa

Plussat: Proximity to train station. Cleanliness of the hotel. Professional staff.

Miinukset: No

Plussat: Sijainti aivan mahtava. Rautatieaseman vieressä. Julkinen liikenne suoraan edessä, mutta meteli ei kuulunut huoneeseen.

Miinukset: Kokolattia matosta

Plussat: Outstanding staff, courteous and attentive to guests needs, very comfortable beds, excellent food, proximity to lake and gare cornavin.

Miinukset: Room temperature, too hot. Adjusting thermostat did not seem to make a difference.

Plussat: Professional and welcoming staff with a grand luxury feel

Miinukset: Room service options a little limited

Plussat: The front desk folks were polite and helpful, the wifi worked great, the location couldn't be more convenient.

Miinukset: N/A!

Plussat: Comfy beds good location

Miinukset: Bathrooms weren’t working well and no help with luggage

Plussat: service and staff very goed

Plussat: location

Miinukset: The bar was never open. Not enough towels in room for each person. Reception staff not helpful

Miinukset: windows not open completely.

Plussat: Beautiful property, big rooms, excellent location and very friendly staff.

Miinukset: Nothing, everything was perfect

Plussat: Sijainti lähellä rautatieasemaa. Respasta sai ilmaisen matkakortin julkiseen liikenteeseen, mikä oli iso plussa! Huone siisti ja moderni.

Miinukset: Respassa oli todella voimakas tuoksu. Huoneen sijainti rautatien puolella oli hieman meluisa. Herkkäunisen kannattaa ottaa mukaan korvatulpat. Suihkun viemäri ei vetänyt kovin hyvin.

Plussat: Rooms are great! Location is ok. Breakfast is ok.

Miinukset: Uncompromising on checkouts! The moment ur money’s up, the client becomes completely unimportant!!!

Plussat: The hotel was well located, walking distance to the main train station, and close to lots of walking and tourist areas. They give you a free transit pass for all buses and trams, and the hotel steps from a tram station. Friendly and helpful staff. Clean and organized rooms.

Miinukset: Location is also close to a local red light district, so some of the surrounding areas are a bit seedy, but seedy Geneva is a clean neighborhood in most other cities. Room climate control was not adjustable and room was just too hot in the winter.

Plussat: The location was really near and convenient to the train station, and the toilet was huge and amazing with a lovely bath tub. Room was huge and spacious as well. Would definitely stay at this hotel again if im in geneva! + there’s also free travel pass from the hotel which gives u a free train ride to the airport :)

Miinukset: nil

Plussat: Aamiainen oli ns perusaamiainen...leikkeleitä vähän ...perusaamiainen..ei mitään luxusta. Aamiaissali on viihtyisä ja rauhallinen.

Plussat: Hotellin sijainti oli hyvä. Keskusta hotellilta kävellen hallittavissa. Iästä huolimatta hotelli oli siisti ja puhdas.

Miinukset: Hotelli on vanha. Äänieristys huono, ja huoneet pieniä. Tv-kanavia mainostettiin runsaiksi, mutta vähintään joka toinen pimeänä ja lähes kaikki vain ranskankielisiä. Wifi saatiin toimimaan vasta palautteen jälkeen.

Plussat: Aamiainen oli oikein hyvä. Hotellin lähellä linja-auto- ja raitiovaunupysäkit. Rautatieasemalle lyhyt matka. Hotellin sijainti on erinomainen

Miinukset: Olisi ollut kiva tietää etukäteen, että hotellin respassa on remontti menossa. Hieman hankaloitti kulkua matkalaukun kanssa. Huoneessa ei ollut kokovartalopeiliä vain pieni vessan peili. Hankaloitti meikkaamista ja pukeutumista.

Plussat: Convenient to the train station and sightseeing places