Geneve hotellit lähellä Reformation Wall Monument

Plussat: Breakfast very good

Plussat: Location and view.

Miinukset: In current room the quality of the bathroom and separate toilet were not up to the standard of the 5 star hotel. Had problem with one of the showers.

Plussat: Very Grand and luxurious classic style hotel with a great address

Plussat: Lovely location, beautiful property,

Miinukset: I didn’t like been charged with SF1280 immediately I gave my credit card for a deposit, their excuse was attributed to computer, it seems it is very clever and gets lot at once. I felt I was robbed.

Plussat: Staff were extremely attentive. Service was superb.

Miinukset: Breakfast was expensive. For this reason we chose not to have it.

Plussat: Our room overlooked the plaza and was a great size with space for a sofa and coffee table. Single beds were large and the sheets and pillows were super soft. Staff were friendly and helpful, advising on routes in the city and lending us a travel plug.

Miinukset: We didn’t like the first room we were given and asked to be moved; this was handled very nicely. We couldn’t make a cup of tea in the room and it was around £6 to order a cup!

Plussat: Great room with a "cathedral" ceiling under the roof ; great location in the heart of downtown Geneva

Plussat: Excellent location in the middle of Geneva's centrer, 2 minute walk from Old Town. Nice historic interior, spacious room with a fireplace. Very professional staff.

Plussat: Location was awesome. The rain shower in the suite was great.

Miinukset: Staff at front desk / door could have been more friendly.

Plussat: the staff was very helpful

Plussat: A quality Hotel with quality staff at every level; charming and efficient throughout.

Miinukset: Nothing; it was perfect.

Plussat: I was welcomed as returning customer, upgraded and received an excellent service from all departments. Geneva is an expensive City but the Metropole is not as expensive as other Hotels

Miinukset: All fine

Plussat: I dealt with three staff from the day I arrived till the day I left they were all excellent. Customer service was very good .

Plussat: Quite a nice room with lots of storage and a good shower.

Miinukset: There was no air conditioning. Our first night was horrendous. The next night we were given a device that opened the window slightly, so it was a little better, but still stuffy.

Miinukset: Breakfast is not worth it.

Plussat: Hyvä sänky ja tyynyt! Siisti huone, hyvä aamupala. Hiljainen ja rauhallinen huone, nätisti sisustettu.

Miinukset: Huone oli todella pieni. Wi-Fi yhteyden saaminen kesti pitkään (tekninen ongelma?) Huoneessa ei ollut minijääkaappia.

Plussat: Location

Miinukset: Breakfast

Plussat: Good range at breakfast. Helpful staff.

Miinukset: Would have been noisy in summer with the windows open so the a/c was necessary

Plussat: Staff was very professional and friendly. Great location.

Plussat: Perfect location just across from the train and bus station. Excellent and helpful reception staff, especially the young man who helped us out several times with our safety deposit box. Room was good enough size, spotlessly clean, we had a room right next to the lift (which I was a bit wary about, as Im a very light sleeper). I never heard it once. The bed was really large and comfortable. the bathroom was spacious and very clean. Breakfast buffet was good,plenty choice. Lovely clean roomy dining area. Coffee is complimentary all the time. And the macchiato was really good. You can easily walk to local attractions, and the old town etc. Wouldn’t hesitate to stay here again.

Miinukset: There is nothing to dislike

Plussat: Atmosphere

Miinukset: Small rooms

Plussat: Excellent experience. Very friendly and helpful staff, lovely room. Location is an easy walk from the lakefront. I highly recommend this charming, moderately priced hotel. It's a real value

Plussat: We enjoyed our stay at this hotel. The staff went out of their way to help us find everything we wanted to do. We were in easy walking distance to most everything. Also close to public transportation if we wanted to use it. Our room was very comfortable with American style air conditioning which was wonderful. We asked for a courtyard room because we heard the street side could be noisy. I think anywhere in the hotel would have been fine.

Miinukset: Nothing we didn't like.

Plussat: location...

Miinukset: no parking place...

Plussat: Fabulous boutique, wonderful quiet location but an easy stroll everywhere and simply fantastic staff (welcoming, informative, helpful) which always had us looking forward to returning to the hotel.

Plussat: for 295francs we can stay in five star hotels, which is not the case of Tiffany. The first room was poor, old, badly maintained. The excuse was that we did not request the ‘same room as in the picture. We had to complain to transfer us a renewed room. The ‘discount ticket’ for parking was another trap, it gives the same rate as the reduced rate of the parking for Saturday evening and Sunday. Bad experience, never again!!

Miinukset: Everything! Renew all rooms. Advise clients they are paying a fortune for a terribly poor and badly maintained room. Ethics first! It is really an insult to pay a fortune for nothing.

Plussat: This hotel was 15 mins walk from the train station and in every way it was clean and comfortable. The staff were very helpful.

Miinukset: The room faced in on a central 'court yard' so there was little natural light and the room was a bit dark.

Plussat: 1.Grand Hotel Kempinsky is a luxury hotel, but what was more then excellent was staff attitude , help, and feeling they serve you without feeling they waiting for tips as many times I felt at other hotels, any problem at each level was answered promptly and pleasantly always over any expectations we might have. They give more then necessary on any request like our satisfaction is their only purpose. The hotel restaurants are excellent , the staff very honest in their help thinking for us benefit.We inquired for a special dish -well the waiter suggested that maybe we should share it as it might be enough for sharing.We got this italian speciality it was excellent and indeed enough for two and it was not the most expensive choice on the menu. They give us cards for public transport in Geneva good for train, bus or tram, or the boat in front of the hotel to take us over the lake in the middle of Geneva downtown.

Miinukset: Only point of weakness we found was the slow WIFI in our room, but instead they gave us free wired internet connection super fast both at upload and download. That served any business connection I needed.

Plussat: It’s such a great hotel, a bit on the expensive side but it’s worth it, I’ve been there for two nights and I’ve used the spa and it’s one of the most amazing spas I’ve ever been to very professional with a lot of options and it’s also on the expensive side, the location was great, and the breakfast is nice. Thank you Grand Hotel Kempinski Geneva.

Plussat: Location, location, location

Miinukset: Very rude stuff at the Italian restaurant where we were having a breakfast. This is the second time I'm staying at this hotel and the first time when I went for breakfast the lady asked me and my colleague on the entrance whether we know how much it cost and if we can afford it. I guess she couldn't expect that ladies of 26 years old may be there for business and yes, they can afford it. This time again , when we went for breakfast the lady was super arrogant and rude. She didn't want to give us a table on the terrace and told us it was fully booked. However during the whole hour no one came and there were about 7 available tables on the terrace. She just didn't want to give it to us. The rest of the stuff were friendly, but I wouldn't say they were extremely friendly. Just normal. The rooms are quite old - the water was always stucked in the bathroom , even though they were sending a technician to fix it quickly. The room was for 2, but they didn't put tooth brush, tooth paste and etc, up until we asked for it I wouldn't say its a horrible place to stay, but its not as amazing as you would probably expect it to be Also, in the evening when we wanted to sit at the bar - it was full of men who were there to look for escorts. One man approached me when I just entered the bar and gave me his card with his room number on it. We had no choice like just left the bar as it was full of such men. I guess, this place is famous for such "entertainment", but obviously when u don't live in Geneva you don't know such things.

Plussat: Every was perfect and classy, loved the shisha and day small boutique inside the hotels

Miinukset: The breakfast was a little bit poor comparing to the other five stars hotel

Plussat: The size of the room. Swimming pool was perfectly heated. Check-in and check out was quick and efficient.

Miinukset: The shower/bathtub and sink did not drain properly. The room and bathroom appears old - a renovation is due. Breakfast cost $50.00 per person. Since the property seemed outdated, I didn't want to risk paying $50 for breakfast and being disappointed, ended going out for breakfast.

Miinukset: It's not worth it the price

Plussat: The pool and related facilities were very good

Miinukset: The concierge gave false/conflicting answers/suggestions most of the time.

Plussat: Breakfast. All was so fresh and very tasty!

Miinukset: NO

Plussat: very very splendid hotel !!!

Plussat: The location of the hotel is the best, rooms are clean and relativly new, the staff of the hotel specially the concierge Jereme and Jonathan were amazingly top class and helpfull.

Miinukset: This was a honeymoon trip and within we have visited Rome, Capri, Venice, Geneve, and Paris. This hotel is the only hotel that didn't even bother to give us an upgrade in any way not even a better view room. Other hotel all upgrded us and one hotel gave us thier best suit and it was a 5 start hotel.

Plussat: Hyvä sijanti, erittäin siisti, siivous jopa kahdesti/vrk

Miinukset: Yah, voisivat kahvinkeitin huoneisiin.

Plussat: very good location

Miinukset: the leisure facilities were closed for refurb ,also the bar and 2 of the restaraunts - we were not informed by e-mail about this

Plussat: Siisti huone. Tyylikäs hotelli.

Miinukset: Avainkortti oikutteli. Taisi reagoida kännykkään.

Miinukset: huonesiivous kelvotonta

Plussat: Restaurants and Business services

Plussat: service

Miinukset: room service

Plussat: excellent staff, very pleasant surroundings, very comfortable, room quiet. Food very good.