Geneve hotellit Cité

Plussat: Wonderful location and staff were very helpful.

Plussat: Everything! Very clean and spacious rooms, close to everywhere, extremely friendly & helpful staff.

Miinukset: -

Plussat: Location, clean

Miinukset: Staff are rude, bad service or no service at all. It is a self service property, no porter, bad breakfast

Plussat: Everything

Miinukset: No thing

Plussat: Täydellinen sijainti aivan keskustassa, vanha kaupunki aivan nurkan takana. Huone oli valoisa ja siisti, keittiöstä löytyi kaikki tarvittava tavanomaiseen ruuanlaittoon. Henkilökunta oli erittäin ystävällistä ja avuliasta. Suosittelen!

Plussat: The suites were very nice and comfortable. As a tourist new to Geneva, location was perfect.

Miinukset: The service extras are very nice: A selection of chocolates, Nespresso coffees, and a bottle of water. However, those are welcoming extras, and are not replaced during additional nights of your stay. So when I wanted a bottle of water, I was told to use the vending machine which required Swiss francs.At least provide your guests a fresh bottle of water each night of their stay

Plussat: Rooms, cleanliness, bathroom, shower....

Miinukset: Location not easy to reach with the car, no parking available near by.

Plussat: Helpful staff specially Madam Malika, great location and great value for money.

Miinukset: Smell of cooking and food all day long. Didn’t like the idea to add 80 CHF for extra bed whereas my son sleep in my bed.

Plussat: Location perfect. Did not take breakfast. Apartment very cleverly formatted to maximize space and comfort

Miinukset: minor nit. Have drinking water in the gym. Extremely minor but pretty unusual.

Plussat: Well located, easy access to transport and restaurants.Staff were also very helpful.

Plussat: Very convenient location - clean, well organized and up to date amenities

Miinukset: Pricing fluctuates too much depending on season

Plussat: Aamiainen varsin niukka. Sijainti erinomainen.

Plussat: The staff, the location and the decoration.

Miinukset: The opening hours of the restaurant in the first floor.

Plussat: All in all good staff!

Miinukset: I think a bit more professionalism or retaining is required for some staff members. May be they should learn from their sister hotel next door who are excellent at all levels; or may be have both hotels run by the staff of the hotel next door.

Plussat: Clean and comfortable

Miinukset: Nothing

Plussat: Every thing was amazing location staff and the room was clean and quite comfortable with good service.

Miinukset: I will come again and again.

Plussat: Everything was great.

Miinukset: Nothing.

Plussat: Excellent breakfast in a beautiful dining room overlooking the pedestrianised area. Excellent reception staff (Laura). Beautifully restored hotel with tasteful decoration, fabulous location and great value.

Miinukset: Nothing

Plussat: I personally like small boutique hotels so I did enjoyed staying there

Miinukset: I hated it badly when it was the weekend and I couldn't sleep because of the loud music coming from outside, i literally could tell the lyrics from how loud it was! And the annoying part was when I called the hotel and their reply was "do you want me to go there and tell them to stop the music?" He said it rudely and sarcastically, I mean the least you could offer me is ear plugs? Change my room if you want to be excellent in your customer experience! Never again that's all I can say.

Plussat: Central location, newly renovated room, great cleanliness and hotel friendliness was very good. Car access a little tricky. But overall, excellent stay.

Plussat: The location of the hotel.

Miinukset: Sadly we got the red themed room and the color annoyed me but there were no other rooms available. The bathroom was missing many amenities and I thought the housekeepers will noticed this but they did not.

Miinukset: No slippers / shower cap in the room. No big deal, but would have been great.

Plussat: Atmosphere

Miinukset: Small rooms

Plussat: Staff was extremely helpful and recommended great places to eat

Plussat: Nice old style, quiet location but close to all attractions

Miinukset: Expensive breakfast

Plussat: Very good location close to bars and restaurants. Amazing staff, very nice welcome and nice extra 'touches', like chocolate, umbrella etc. Nice bathroom and amenities,comfortable bed.

Miinukset: The carpet I the common areas is very old and so it feels dirty (probably it is not dirty, just very worn out from years of usage). The air-conditioning was a bit cold, but we. Could close it and open the windows

Plussat: Excellent experience. Very friendly and helpful staff, lovely room. Location is an easy walk from the lakefront. I highly recommend this charming, moderately priced hotel. It's a real value

Plussat: Walkable to most things tourists would want to do.

Miinukset: Our room had no view

Plussat: Tarik, the receptionist is just fantastic! He is patient and helpful (we have quite a bit of luggages (heavy). First from the car, to the room and then have to change room. We are also very pleased with the rest of the receptionists who work there from answering our questions before we decided to choose this hotel to checking out! They are professional and helpful. We are so pleased that we extended our stay there. Location of the hotel is quite good too. Valet parking available which is good! Only hotel that provides food+ water bowl for your pet, even a bed with no extra charge!

Miinukset: Although we have a nice waiter serving us at nights (2 nights). Very pleased with his service, he is friendly, pleasant and professional. However we are not so happy with a lady waiter during breakfast and Brunch! If I have to pay EUR 50 for a brunch. I would expect better service and attitude. She does not make me feel welcome. However the male manager on duty seems more service-oriented and make things right. And for paying EUR 30 (approximately) for breakfast and she actually told us that we are only allowed 1 piece of Croissant! I don't like croissant, but for someone to tell me how many pieces I am allowed on "buffet" on sometimes so cheap like croissant is not expectable. Most of the items are empty when we arrived 20-30 minutes before closing. Not good enough.

Plussat: The friendly staff always ready to help with a smile. The very good breakfast. And the location.

Plussat: A 5 minutes walk from the place I needed to be ...

Miinukset: n/a

Plussat: Lovely decor, quiet neighborhood, pleasant and professional staff

Plussat: Very modern and clean. Staff were extremely friendly and helpful. Very happy with all aspects of our stay.

Plussat: Very quiet. Comfortable. Friendly staff. Great location

Miinukset: Gym is tiny

Plussat: A small but perfectly adequate, clean room that is wonderfully central and surprisingly quiet for the city centre. I didn’t need to use the ear plugs supplied, which were just one of the thoughtful extra touches. The staff were all very friendly and very willing to help however they could. The place has a real family feel. I think I’ll return there soon.

Plussat: No traffic noise

Miinukset: 3 tier bunk bed. No comfortable chair. Pokey room. Very small breakfast. Lighting not working properly.

Plussat: Great property! Clean, beautiful apartment and we loved the continental breakfast delivered to the room. The staff is amazing!!!

Miinukset: N/A

Plussat: Nice to have the breakfast in the room but it had to be taken through the bathroom as the intrance to the room was through the bathroom!! Would never order such a room if I knew in advance. Location was excellent. Close to the old city, to shopping aerea and to buses and trams. The staff was nice and helpfull.

Miinukset: Intrance through the bathroom was not very nice. Very tiny room.

Plussat: Near the train stations. Very accessible.

Plussat: The punctual breakfast tray service.

Miinukset: The difficulty in getting into the front door of block. It took 15 mins to get contact by door phone . No warning was given on booking website.

Plussat: The location is really nice.

Miinukset: Well, this place is fine. The first time I saw three-floors bed.

Plussat: The room came with the breakfast included. Location was just in the heart of the city centre... near to many bus/tram stops.

Miinukset: The bed I stayed in (the third one in the room) didn't have a good mattress.

Plussat: Siisti perushotelli hyvällä sijainnilla. Huone vaatimaton, mutta sänky hyvä ja suihku huoneessa. Kaikki toimi odotetusti. Hyvä hinta-laatusuhde. Aamiaisen sai huoneeseen.

Miinukset: Wc käytävässä.

Plussat: We loved the location, the staff was so friendly! The room was great! Lived the promptly delivered breakfast.

Miinukset: The automatic light in the entry way that turned on every time someone went to the bathroom, especially in the middle of the night. It woke the whole room, each time. Also, it was slightly expensive for what it was.

Plussat: Hotelli on keskeisellä paikalla. Huoneessa oli pylvässänky ja olohuone, ja parvekkeelle pääsi molemmista huoneista. Aamiainen tarjoiltiin huoneeseen.

Miinukset: Aamiainen olisi voinut olla monipuolisempi. Äänieristys heikko; ääniä kuului sekä käytävältä ja huoneista että ulkoa.

Plussat: Location was excellent right in the old town

Miinukset: Room was very small but the description was “small double room “ so we can’t complain