Geneve hotellit lähellä Museum of Modern and Contemporary Art

Plussat: Super nice, helpful and professional staff. Very clean. Food delicious.

Miinukset: In my opinion there are not enough tables in the breakfast room/restaurant for the size of the hotel. We had to wait at the bar 15 mins to get seated.

Plussat: The rooms are exquisite. Luxurious and comfortable with great views of Lake Geneva. The front of house staff are friendly and approachable. The facilities (gym and pool) are in great condition. The hotel is also in a great location. We enjoyed our stay here.

Miinukset: The restaurants were a dissappointment. Service in the Il Lago restaurant wasn't up to Michelin star standards and the steak we ordered was chewy. When we mentioned this to the staff, they didn't seem to care. The staff in the coffee and bar lounge (I forgot the name of it) were not friendly and the service was slow on the two occasions we tried it. Other than the restaurants, the hotel is fantastic and one of the best we've stayed in. We would definitely come back, but would probably give the restaurants a skip.

Plussat: Everything

Miinukset: the swimming pool had specific ofd timings for children .....i think thats just silly

Plussat: Best hotel in Geneva. Nothing was wrong with this hotel

Plussat: Really so perfect from service, clean property and stuff.

Miinukset: Nothing

Plussat: Staff first class. Food excellent

Miinukset: Main restaurant under refurbishing. This should be brought to attention at booking

Plussat: Everything about this hotel was more than perfect and so far this is the best hotel we have ever stayed in. The staff is well trained and handle guests with respect; the way we were treated from checking in to checking out was brilliant!! The room was beautiful, spacious, comfortable and did not lack anything. The interior of the building has been tastefully done and is of high quality. We had dinner at Il Lago with its fine Italian cuisine, excellent wine list and impeccable service. I highly recommend the Bergues to anyone who values perfection!

Miinukset: The SPA is next to their restaurant, did not like it. It’s a small hotel in general.

Plussat: Friendliness at check-out.

Miinukset: No friendliness at check-in. Service at breakfast was just talking to some guests of same nationality than service, without preoccupation of the other guests.

Plussat: Perfect location and very helpful staff

Plussat: The staff were extremely helpful, a lovely upgrade from booking to a room much bigger than most in Geneva, and an espresso machine in the room which is a major +++ for coffee lovers.

Miinukset: Overall a nice hotel. I believe it will be much nicer in the summer being in that square which is much more vibrant in the summer months.

Plussat: superb hotel in an excellent location, very attentive staff and fabulous hotel room in the middle of the city in Geneva. Always a good place to return.

Miinukset: the prices at the restaurants are too high, nethertheless, excellent service at the restaurant.

Plussat: The location, cleanliness, friendliness of the staff, the measure taken due to COVID-19 by the staff, the food was delicious. The rooms were clean.

Plussat: the staff is very kind, very good location in the city center, late check out without extra charges

Plussat: very central, nicely decorated

Miinukset: very poor breakfast....

Plussat: The breakfast is a very poor,

Miinukset: There is not fitness room, it don't requirements the 5 star hotel,

Plussat: the traditional style

Miinukset: the noise on the place

Plussat: The room was charming, elegant - with a fireplace

Miinukset: This was a very expensive hotel, yet the carpet in the room was worn and stained.

Plussat: Hotelli on todella tyyliläs.

Miinukset: Junior sviitin koko oli aika pieni tai ainakin hieman ahtaan tuntuinen.

Plussat: the new decoration is lacking the charm of the old Richemonde. Heard they are going to redecorate it again to correct! Thanks.

Plussat: Convenient location

Miinukset: Noise and vibration from electrical unit behind bed

Plussat: a luxury hotel, deserving of its membership in Dorchester. Extremely kind staff.

Miinukset: For the price, ought to include a nice breakfast as in other Swiss hotels we stayed in.

Miinukset: Everything

Miinukset: the room was quiet cold and noissy because of the aircondition what i could no close....

Plussat: All the hotel staff called me by my name since the moment I arrived.

Miinukset: Location is excellent, but it is not the best in the city. With the same price I could have got better.

Plussat: Everything was perfect, but very expensive, personnel very polite and welcoming, very well trained, smiling, warm.The effort done to memorise the name of guest is very nice, I felt that personnel of the hotel was so much good, every one knows his job perfectly.It was a real pleasure staying at this excellent hotel.We was upgraded to a bigger room, and we apreciate it.

Miinukset: I have some comments on internet which is not free, and very , very expensive, 35 CHF is a lot for 24 hours, usually when I travel in 5 stars hotels around the world, it is free.They should make it free considering the nightly rates 765CHF. Spa treatment excessively expensive, 860 CHF for 2 massage & 2 treatment is huge, breakfast 96CHF is absolutely out of the standard. Finally for the money we paid the quality of the tissue paper in the room was less than poor, and the mini soaps was not changed during our stay for 4 days!!, they really should have bigger soaps if they dont change that offen. I hope they will do an effort on the different comments I made, I really would like to get back to this hotel in the summer maybe.Regard

Plussat: The staff was outstanding. It is exactly what you would expect from a hotel of its reputation.

Miinukset: The food was way over priced, and not very good at all. The very same reason we chose the hotel turned out to be its downfall. It was New Years eve and we just wanted to walk 1 block to the lake, and my husband got pick pocketed. Afterwards we were advised that is not safe at night to leave the hotel. That defeated the reason we chose the location in the first place. Did I say how bad the food was?????

Plussat: The confort of the room the efficiancy of the staf the restorant was very good for breakfast and diner the location is very handy you can wall to every where in the town

Miinukset: Nothing that I can recall

Plussat: The staff were all exceptionally helpful. The bar was delightful and the breakfast excellent.

Miinukset: The lobby decor is a bit strange....

Plussat: desk staff very helpful gave great advise on travel, restaurants ,great location and room spotless did not do breakfast hope to see you next year would recommend to friends and family

Plussat: - good quality, good positioning, personel is friendly and efficient

Miinukset: - breakfast: might be a point of improvement, personel is a bit shy and dry: should offer the possibility of two breakfast (one with full buffet; one with smaller choice and smaller price!)

Plussat: I m used to I m going to this hotel more than 25 years

Plussat: The great location. Big junior suite. Nice design and good staff.

Miinukset: no room service, no good restaurant in the hotel

Plussat: middle of the city and clean, staff were very nice and highly recommended. Rooms are small and clean but that would do it.

Plussat: The hoteL is located at the good location and room is clean and comfortable. We enjoyed.

Plussat: Vanha tuttu

Miinukset: Classi Radio käytettäväksi

Plussat: Pleasant , helpful staff . Well situated for tourists

Miinukset: None

Plussat: really in the down town, just beside the river and a Starbuck coffe

Miinukset: a part of the stuff (not all) was a little rude with my wife.

Plussat: Good room and efficient staff. Also, good location.

Plussat: clean, quick reception, quiet and near to the railway station.

Miinukset: I did not like the fact that the entrance to my room was on the same floor as the breakfast room

Plussat: clean, refurbished

Miinukset: improve breakfast

Plussat: Location was perfect for getting around the city, lots of nearby things to do, easy to get to from Airport. Nice breakfast and plenty of tea and coffee available whenever we needed it.

Miinukset: The climate control in my room wasn’t great the temperature didn’t adjust well so left it off

Plussat: Impeccable room and bathroom, super clean. Very convenient location near to the central railway station. Very good breakfast, free coffees and tickets for the city and to the airport. Large TV screen with over 100 channells in various languages.

Plussat: Hyvä sänky ja tyynyt! Siisti huone, hyvä aamupala. Hiljainen ja rauhallinen huone, nätisti sisustettu.

Miinukset: Huone oli todella pieni. Wi-Fi yhteyden saaminen kesti pitkään (tekninen ongelma?) Huoneessa ei ollut minijääkaappia.

Plussat: Comfortable rooms, cozy bed. In front of the main train station, close to everything.

Miinukset: Unfortunately I found some hairs in my bed Breakfast wasn't good either, the little bread I got was hard as stone couldn't get through with the knife! Everything was like out of a machine, not fresh. First and last time in a Ibis.

Plussat: The hotel is super clean, excellent rooms, very quiet, and very comfortable beds. Nice to have 24 hour free coffee/tea/ hot chocolate etc in the lobby. Breakfast is good quality.

Miinukset: Maybe awkward if you have a car to park?

Plussat: Localization was perfect! Just in front of the Geneva Cointrin Railway station to which we got in 6 min from the airport. From the hotel you have walking distance to all "must see" places. If you want to go somewhere further you have all buses and trams just before hotel. Our breakfast was in the restaurant just second door from the hotel which was very good (contrerary to some other opinions).

Miinukset: None.

Plussat: Friendly and helpful concierge, proximity to transporation hub. My room (2nd floor) was unexpectedly spacious.

Miinukset: Hotel was comfortable and clean, but shows its wear and tear.

Plussat: Convenient location, courteous staff, delicious breakfast

Miinukset: All is well

Plussat: Location and cleanliness

Miinukset: Pillows were too large

Plussat: Very convenient location. Plenty of hot water. Lovely thick towels.

Plussat: Sijainti

Plussat: Very convenient for the railway station. Breakfast is available in the pub 2 doors along which was fine although there was no "no smoking" area.

Miinukset: In the first room we were allocated the sink drain was not connected - hard to accept that no-one had noticed the water pouring over their feet before we arrived. No problems getting a change of room though.

Plussat: Location is great, rooms are nicely decorated.

Miinukset: The breakfast, but I guess once the restaurant is fully remodeled it will be better.

Plussat: Itse huone oli siisti ja sopivan kokoinen, ei siis hiirenloukku, jonne työnnetty sänky.

Miinukset: Kylpyhuone ei ollut ihan tältä vuosituhannelta... verrattuna uusittuun huoneeseen. Kylppärin ja suihkun olisi voinut uusia samalla, olivat kuin yö ja päivä toisiinsa verrattuna. PIIIITKÄ MIINUS: AAMIANEN VEIREISESSÄ PUBISSA! Ei ollut mikään nautinto syödä aamulla pölyisessä ja pimeässä räkälässä.... En osannut odottaa 4 tähden hotellilta tuollaista... Kukahan nekin tähdet on antanut.

Plussat: closeness to city center and station

Plussat: The view from room window..

Miinukset: Price of room and room size was too small...in this price you can get very good hotel..breakfast was not too good..not too much choice in breakfast

Plussat: Proximity to town and station

Plussat: Great location, very comfortable

Plussat: Hotel is convenient to the waterfront and rail station.

Miinukset: Hotel is in dire need of a renovation. The elevators are ancient, slow and can only manage 2 persons with baggage. Probably can't fix this...but room lock technology was not working well. For me and someone else at that same time. Rooms are clean but spartan...lacking any design creativity. Bathtub/shower is too narrow, deep and combination with a smooth floor makes for an awkward (and hazardous) in/out. For the rate I was charged, I expected much better.

Miinukset: Car Parking, too expensive 50cfh per day

Plussat: Female room with dressing table and high class amenities such as hair dryer and flat iron.

Miinukset: The lobby was undergoing renovation

Plussat: Well established hotel. Located close to everything

Miinukset: Under renovation, expect a bit of noise

Plussat: Comfortable bed

Miinukset: The hotel needs renovation

Plussat: Amazing hotel and top class experience

Miinukset: Prices for the the breakfast and bar were quite expensive.

Plussat: The staff were excellent. Really friendly and helpful.

Miinukset: I thought the food was over-priced and the breakfast was poor.

Plussat: Convenience of location, firendly welcome afforded by all hotel staff, comfortable and perfectly sound-proofed room.

Plussat: The room was very generously proportioned and clean. The location was perfect for wandering around Geneva.

Miinukset: Possibly the extra charge for breakfast, but to be fair the standard price for the room was higher than our cost even with the breakfast charge.

Plussat: amazing service .. excellent location .. staff were extremely friendly

Miinukset: loved everything

Miinukset: The hotel doesn't have a parking and he is not responsible of any car. and the WIFI doesn't work.

Plussat: Henkilökunta oli loistava palveluissaan. Aamiainen oli hyvä.Huoneet isot ja siistit.

Miinukset: Hissi oli pieni. Matkalaukkujen kanssa oli vaikea sopia hissiin.

Plussat: Erinomainen aamiainen, hyvä sijainti, tilavat ja hyvin varustellut huoneet, ystävällinen ja avulias henkilökunta, leppoisa ilmapiiri.

Plussat: the room ,thier customer experince

Miinukset: nothing

Plussat: Good Location, could walk from train station and very near to the Lake and all the attractions

Plussat: It central position

Miinukset: We were upgraded into a duplex unit, but the airconditioning was puzzling and beyond our control. The downstairs sitting room area was very hot. Also, the TV internet was difficult to use, because the mouse was not sensitive, but there is facility for one to use with a bought card in the office. The staff were efficient and friendly.

Plussat: The polite and friendly staff

Miinukset: It did not have a wide enough choice on the breakfast room service menu

Plussat: Charme, rooms and staff