Baymont by Wyndham Grand Rapids Airport

Nothing. I was unable to stay due to a family emergency.

The fact that I was billed twice for a room I did not get to stay in.

Not ran well

When I had a problem the staff was helpful.

First room that gave me was dirty had to change it...2nd room was better, but twice in the morning I went downstairs to get coffee and both times all the coffee was out... then I tried to buy a pop from the vending machine, it took my money, but every selection was sold out. Staff was happy to give my money back. I drank sink water.

Needs cleaning

Good location, continental breakfast

Dirty dirty..... Bathroom with hair all over floor. Wall was nasty by the toilet.

The hotel messed up my credit card with several do

I liked the cleaning staff coming into the lounge area and plugging in vacuum while I was on phone. Then not stopping and saying they have to clean now.