Radisson Hotel & Suites Guatemala City

1) they gave me fake 5 dollars banknote as change which i only discovered at home. fake dollars apparently are a widespread problem in Guatemala, but apparently they either don't control it or deliberately wanted to get rid of this banknote and gave it to me 2) there was a wedding the night i was staying there. the music was so loud that I could hardly speak on the phone in my room on 4th floor. It took me at least an hour to change the room as only one reception desk was open and the receptionist was dealing with a line of 13 people waiting to check in. I don't think it is appropriate to host such loud events that last beyond midnight in hotels like Radisson unless the music can be completely isolated. 3) breakfast was nothing special.

Poor cleanliness

I like the lobby but that is not useful to a guest

The shower was very dirty I ask to change room, it seem they don’t care about the cleanliness. They changed me room but the put me in the 3rd floor where is near to meeting rooms and the entrance and exit of the waiters, very noisy. Very bad for a Radisson it seem they don’t keep a stardard. The staff was nice. The space in the room is good but should be clean. The beds no to much comfortable.