Culiacán autonvuokraukset

Plussat: The drop off was extremely easy! The gentleman in the service department quickly inspected the vehicle in a thorough manner and was very friendly!

Miinukset: Many things could have been better. The female agent in the rental office was very unpleasant. Even though my family had a reservation, it took over TWO hours to receive a vehicle. Ironically, our flight was shorter than the amount of time that we spent inside the burning hot rental office. I rented a NINE passenger vehicle for my family, and my sister rented the same size vehicle for her family as well. We had called to confirm that the vehicles were available and were assured that they were; however, that was NOT the case! I was offered an eight-passenger vehicle and my sister was offered a five passenger SUV and a four-passenger compact. Since we needed the vehicles, we agreed. If that was not enough, the agent tried to overcharge us on the rental insurance. The agent attempted to charge each of us $500 for the insurance plus the rental which would have totaled $625. When I questioned the added cost, she became very angry and stated that the insurance cost differed in Mexico. Luckily, we had called the company before our trip and were informed that the cost was $20 per day for liability and $45 a day for full coverage. We immediately called the company to verify the information, and the call center agent spoke to the rental agent and we were charged the standard cost, rather than the inflated amount. I paid $206 which included liability instead of the $625. This situation was extremely upsetting, so buyer beware and check the information BEFORE your trip! I do not plan to use this company in the future!

Miinukset: Prices were way off from website

Plussat: No clear communication. Price quoted went from 7 $ a day to 50$: