Hamamatsu hotellia

Plussat: The rooms were spacious as was the bathroom, was one of the best we've had in Japan. A few restaurants in the hotel, and right across the road from a big shopping centre with cafes and groceries.

Plussat: - Great staff and service. - Best location in the city: it's the city's only tall building, connected to the station as well as a number of restaurants and some shops (including convenience stores). Also connected to the Museum of Musical Instruments, and a ~20 min walk to the (reconstructed) Hamamatsu Castle (and adjoining park). - Amazing breakfast: great gyōza, some of the best hash browns I've ever had (and I've been to the US a lot), lots of options. - Comfortable room, incredible view from the 38th floor.

Miinukset: - WiFi was REALLY laggy, annoying to browse sites and made voice calls impractical. Noticed it to some extent even on the lobby. - Bath/Gym/etc were under maintenance during the week of my stay, this should ideally have been communicated back when I booked. - Rooftop observatory sees only North and South, otherwise you could potentially have some cool view of Mt Fuji and Lake Hamana.

Plussat: The hotel is near the station which was great for getting to Shizuoka and Suzuka

Plussat: The room in itself was pretty standard for the price range (= fully equipped with everything you need, but quite small), but what sets this hotel apart is the breakfast buffet which comes with many delicious local dishes (especially the unagi gohan - rice with eel - was great) and the location, within walking distance from the castle, main train station and entertainment district.

Miinukset: Nothing in particular.

Plussat: Was there for a night will following the rugby. Easy to locate. Close to the centre and great restaurants nearby. Quiet and comfortable.

Plussat: Breakfast is delicious. Personel is perfectly polite and helping. All is clean. And the first of all - onsen is very relaxing.

Miinukset: Menu for breakfast is not very wide. Some guests are smoking in their rooms.

Plussat: Great onsen/bath on territory, nice views from funiculere nearby the hotel

Plussat: great

Miinukset: did not accept master card - had to draw cash

Plussat: Reception welcomed us and escorted us to the room. The room was spacious and very comfortable. Close to an amusement park which was fun. Waking distance to town for ship and restaurants. Lobby has a shop for all needs and a 7-11 was in close proximity as well.

Miinukset: Keys have a large keyring which makes it difficult to carry with you.

Plussat: A variety of food at breakfast buffet. The hotel rate is great and wonderful for the hotel rate.

Plussat: Lovely onsen of several pools.

Miinukset: The buffet breakfast and dinner are the same if you stay more than one night.

Plussat: I was very pleasantly surprised by this hotel! The 3 onsen options, the layout and size of the rooms was amazing and very comfortable. The staff were very nice and made an effort to communicate in English as much as they could.

Miinukset: The walk from the front desk to the room was quite long but in a way that added to a sense of seclusion which was actually quite nice... a little more English information about how to get around the hotel and local attractions would have been appreciated.

Plussat: Lovely resort for family holidays

Plussat: Good location; near to the eating places; free coffee and tea, complimentary toiletries at the lobby

Miinukset: Non smoking room with smoke smell; toilet has a little bit smell

Plussat: nice location, modern hotel, and have an open bar (soda & coffee) on the ground floor for free

Plussat: Location

Miinukset: I had booked one room for two adults and one kid. But the bed was single bed. I asked for double bed room but response from front desk staff was bit rude. I felt like he was all negative.

Plussat: clean room

Miinukset: The bed is too small for three person: parents + one child less than one year old. It seems that advertisement of the room in booking.com is incorrect in the reality. One staff shows impolite behavior via the telephone while talking to my wife for the cleaning room issue. We did not feel good once staying at this hotel.

Plussat: Our room was compact but well arranged, with cabinets for everything – it felt like a nice ship cabin in that respect. Features included a mini fridge, DVD player, a big TV, microwave, water dispenser and plugs everywhere. There was even an automatic light panel by the bed and a Jacuzzi tub, plus tons of shampoo and random beauty samples both in the lobby and in the room.

Miinukset: Our room wasn’t the easiest to sleep in. Besides a very firm mattress, the wind was rattling the AC unit in our room in a random manner (this may be something unique to the top floor?). The room was rather bright too.

Plussat: The average japanese business hotel, location is quite convenient if you want something close to the main JR Shinkansen station.

Miinukset: Can't set the temperature of the room, it was really hot in this small room. The concept of the hotel is a bit surprising open during the day, late admission, special price for "short stays" but also recommended for families.

Plussat: free pay TV and the organic useable body / shower soap in the lobby, you can pick up to your room

Plussat: The size of the room was excellent and the food was great. We had the breakfast and dinner package and there was plenty of fresh food with a lot of variety

Miinukset: Sometimes you could still smell cigarette smoke in the hallways even though we were on a non smoking floor

Plussat: the onsen is great

Plussat: View and location

Miinukset: None

Plussat: Lovely traditional Japanese hotel. Staff amazing despite the language barrier. Rooms very traditional - don't expect a bed the futons are a little thin, but we had enough mattresses to make it comfortable. Traditional Japanese breakfast only which was fine for me but so much if you can't cope with not having something western!

Miinukset: We went in off season, so without a car we would have been stuck. Only a couple of places locally to eat, that said we had the car so went to the main town 30 minutes away.

Plussat: The staff are very friendly and helpful despite the language barrier. They attend to the needs of young children which makes this a very family friendly hotel.

Plussat: Location , staff , breakfast

Miinukset: Nothing

Plussat: Close proximity to Hamamatsu station.

Plussat: Location within short walking distance of the train station was very good and plenty of places to eat nearby. Auto check out is convenient.

Miinukset: Price was very high (rugby World Cup rate) and early check in was available but only if you pay 1,000yen per hour

Plussat: Good breakfast, clean rooms, friendly staff

Plussat: Nice room with sufficient space, including a table to do some writing. Excellent location, with a convenience store on the first floor and other food nearby.

Plussat: It’s located close to Hamamatsu station.

Miinukset: Bathroom was very small.

Plussat: Good location and good service. Bed was comfortable and checking in/out very efficient.

Miinukset: Not a good breakfast available and room too small - however typical of a japanese hotel space.

Plussat: Good location with places to eat nearby and 7-11 within walking distance too.

Miinukset: Nothing to dislike. All good!

Plussat: Easy walk to train station to get to Ecopa stadium. Very helpful staff. We had to stay an extra night due to hurricane.

Miinukset: Had to climb into bed from the bottom, as queen bed was against the wall.

Plussat: Staff were very friendly & welcoming. Very clean

Miinukset: It was located a long way from the train station. Limited breakfast & very small room.

Plussat: Breakfast

Miinukset: Could not get coffee 24/7

Plussat: Great location, helpful staff, clean, well organised

Miinukset: Would have liked more choice at breakfast, especially thick sliced bread for nice toast

Plussat: Nice place to stay. The room was a little bit small but comfortable for a couple. The complementary breakfast had a great range of food and there was a restaurant nearby. Staff was very friendly and helpful.

Miinukset: Room was a little bit small for outside of Tokyo.

Miinukset: Ideally situated for the train station.

Plussat: Being a Vegetarian expected some vegetarian choices. But majority are Non Vegetarian ( Fish, Meat), it was difficult for having breakfast. Otherwise good varieties of dishes. Free drinks ( Coffee, Drinks) are really good. Coffee taste is really good

Miinukset: Nothing specific to comment. For a budget stay, Comfort Inn is a good choice in Hamamatsu. Would prefer this hotel if travelling with family too. But need to understand the choice / availability of 3 Bed rooms

Plussat: lovely and innocent and pure staff girl at the reception. free dinner even simple but warmhearted. clean enough，simply breakfast.

Miinukset: a little close to street.

Plussat: Location was perfect, friendly staff, comfortable room, housekeeping came by everyday, free curry ^ ^

Miinukset: The room wasn't as clean as I would have liked, there were small hairs from the person before (I assume), and the bathroom was the same.

Plussat: Pillow had some type of grain whihc made it uncomfortable

Plussat: Location is close to train station.

Plussat: Close to the railway station

Plussat: Close to the Shinkansen

Miinukset: Rooms were tiny

Plussat: Close to station

Miinukset: Room is very small There is no space. They have fit two beds in single room. Bathroom is the smallest of all.

Plussat: Modern room Very clean Great location next to train station The room size was ok for one night/if you travel light.

Miinukset: The room was small Bed was against the wall on one side so not very accessible

Plussat: sufficient and comfortable.

Plussat: Spacious room for a city hotel in Japan, great location

Miinukset: Nothing was terrible but everything is a little bit off

Plussat: Close to station

Miinukset: Breakfast simple

Plussat: I’ts so near from the station. The room and facilities are clean.

Plussat: Good location

Miinukset: The desk is too small and the chair is uncomfortable to sit on

Plussat: Location next to the station was awesome.

Miinukset: Didn’t realise it was a smoking room. Didn’t enjoy the smoke smell in the room.

Plussat: Close to the town centre and railway station.

Miinukset: Not many facilities, lounge etc.

Plussat: They have rental private bath, good lake view room. Good location to sightseeing.

Miinukset: Too old and looks not clean.

Plussat: Views and room size

Miinukset: A little further out than anticipated, but free shuttle gets you back to main town.

Plussat: hot spring and room

Miinukset: n/a

Plussat: Good location. Clean and comfortable room. Helpful staff.

Miinukset: None

Miinukset: Location - too far out of hamamatsu - we cut short our stay to 2 nights instead of the planned 4 nights

Plussat: Great food and spacious Japanese room

Miinukset: Should include dinner in the price

Plussat: Great location off Lake Hamanako close to various shops, restaurants, and activities! The staff was excellent; we were greeted by a young woman in kimono who was super strong yet petite! The roof top onsen was unique.

Miinukset: The breakfast buffet was very traditional Japanese, which we did enjoy, but the American dishes could use some improvement. It would have been nice to have an omelette bar, because the scramble eggs were too runny. Also, this hotel seems to cater to large Japanese or tourist groups so it can get crowded and the facilities seem to be set up for this purpose.

Plussat: Onsen was great. The open air bath on the top floor had a great panoramic view. Beautiful and peaceful surrounding. Not too far from bus stop. Good restaurants nearby.

Miinukset: Hygiene needs to be improved, especially for a hotel of this price range.

Plussat: Quite old, but good Not great for foreigners as no signage in English

Plussat: Helpful staff and rooftop onsen with great view.

Miinukset: Nil.

Plussat: Really surprised. Staff very helpful. room large and excellent

Miinukset: Food smell in car park area

Plussat: Very pleased with my stay at Concorde, staff very friendly and accommodating, hotel itself is comfortable, however should mention that the location is a 10-15 minute walk away from the other hotels/central area/Hamamatsu train station.

Plussat: Very big hotel and a decent size room. Good breakfast. Short taxi ride from the train station.

Miinukset: Room was a bit dated

Plussat: staff were very helpful and friendly. Good selection of breakfast. I

Plussat: Staff very accommodating. Price. Location is a good 20min walk from main station.

Miinukset: My mistake having a smoker's room. Pillows awful

Miinukset: Bar/restaurant area was not open later in the evening.

Plussat: Breakfast was great. Room was comfortable and clean

Miinukset: No bar service through the day

Plussat: Breakfast was decent. Good location.

Miinukset: The bed was very hard and uncomfortable and the pillow had half beanbag stuffing inside. The aircon wasn't working so the window had to be propped open all night. When we rang the reception for an iron and an iron board, we were asked to come get it ourselves from reception. The free flow curry dinner was very underwhelming.

Plussat: Location

Miinukset: Smoking allowed in hotel it stank

Plussat: Nothing

Miinukset: Everything

Plussat: Very friendly staff, good breakfast. In the evening they serve Japanese Curry for free. I could see Hamamatsu Station from my window. It was cool because every few minutes a Shinkansen drove by.