Hamamatsu hotellia

Plussat: Everything

Miinukset: Nothing

Plussat: The room is Clean and spacious. Facilities are well-maintained. Hotel is strategically located: close to many places.

Miinukset: The breakfast variety can be improved.

Plussat: The room provided was much bigger and more comfortable than expected compared to the ones in the photos. The hotel was very thoughtful and provided all the necessities ahead for our 8 year-old son which made his stay very enjoyable and comfortable as well. The location of the hotel was within the vicinity of museums, shopping malls and eateries/restaurants. We were very happy with all the help provided by the staff with our parking and requests. Will definitely stay there again if we are going to Hamamatsu, Japan.

Miinukset: Nothing in particular. We appreciated the earth and resources conservation drive by the hotel to save water and reduce wastage.

Plussat: The view is amazing, if you ignore the fact that Hamamatsu is an ugly city.

Miinukset: The Hotel is a little old. And supposedly it's a 5 Star Hotel, but I couldn't really find anything setting it apart from a good 3 Star Hotel...

Plussat: Cannot pick one. Everything.

Miinukset: All are excellent.

Plussat: It was a comfortable stay. Courteous staff.

Plussat: Great hotel, clean and centrally located.

Plussat: Location closed to Hamamatsu station, good service and good food for the breakfast Stunning view from 41th floor

Miinukset: requested for early check-in with pay but when arrived there staff cannot provide the room

Plussat: Comfortable stay

Miinukset: Nothing specific

Plussat: Very good breakfast and location

Miinukset: Room was a little bit dated.

Plussat: Good location only 15min walk to station and on good roads so able to pull luggage easily. Friendly helpful staff both those with and without engish. Clean quiet rooms with good facilities. More European than I was expecting

Miinukset: Had an issue with getting breakfast at the restaraunt (apparantly you need a voucher but we wern't told this initially. Lobby is on second floor which is a pain with luggage but good elevator and escalator.

Plussat: Very friendly staff. Clean and comfortable room. Central location. Good value.

Plussat: Really friendly staff, great facilities, even allowed us to borrow an iron in the room at no extra cost. Delicious and affordable buffet breakfast

Miinukset: Nothing, great hotel

Plussat: the shower is relaxing

Miinukset: the receptionists are efficient, but cold. breakfast is weak. There are not many options. the green button on the air conditioner blocks sleep.

Plussat: Hotel location was very appropriate.

Plussat: Room is a little bigger than average. Convenient location, about 5-10 minutes walk from the main downtown stretch

Miinukset: No complaints

Plussat: Very clean and confortable room.

Miinukset: Hotel is located a bit far from the station (although still reachable by walk) Road traffic a bit noisy.

Plussat: The place is comfortable and safe

Plussat: Breakfast, hospitality.

Miinukset: Everything was perfect.

Plussat: Highly Recommended For Stay at This Hotel, Nice Host very Responsive and The Hotel really Nice and Cozy, easy access near Family Mart. Wish I can back Trip again and stay at there twice.

Miinukset: Time Check out really fast, No add Time.

Plussat: A variety of food at breakfast buffet. The hotel rate is great and wonderful for the hotel rate.

Plussat: Lovely onsen of several pools.

Miinukset: The buffet breakfast and dinner are the same if you stay more than one night.

Plussat: I was very pleasantly surprised by this hotel! The 3 onsen options, the layout and size of the rooms was amazing and very comfortable. The staff were very nice and made an effort to communicate in English as much as they could.

Miinukset: The walk from the front desk to the room was quite long but in a way that added to a sense of seclusion which was actually quite nice... a little more English information about how to get around the hotel and local attractions would have been appreciated.

Plussat: -Good staff service. -Excellent dinner and breakfast meal. Free flow of delicious sushi. -Excellent onsen, both indoors and outdoors. There were multiple pools available. -Bed provided were comfortable.

Miinukset: Nothing negative! Wish I could had stayed there another night to enjoy the onsen.

Plussat: the onsen is great

Plussat: View and location

Miinukset: None

Plussat: Location , staff , breakfast

Miinukset: Nothing

Plussat: very friendly staff and very comfortable room and bed for a good price.

Plussat: Fairly spacious room, did not feel cramped. Easy electronic check in and check out

Miinukset: Older hotel so there were no outlets near to the bed; no full length mirror; room card had the guest's full name and room number written on it so it would be very dangerous to lose

Plussat: Very clean. Great location. The room was so comfortable and cozy. The breakfast was delicious.

Miinukset: The walls are a bit thin so you hear everything. The cleaning staff comes hours before the 11am checkout time so you can't really sleep in because they are really loud.

Plussat: The place was really clean and the drink bar is an added nice bonus

Plussat: Location, breakfast

Miinukset: Room was a little small

Plussat: Room is clean. Plenty of choices for shampoo, conditioners and body wash, etc. Unagi rice is delicious.

Miinukset: 10 Mins walk from Hamamatsu station.

Plussat: Everything...great service and breakfast

Plussat: Exemplary service who were friendly and assisted us finding details about where to go for shopping, tourist attraction, food, etc

Miinukset: We should have booked longer

Plussat: The staff was very helpful in assisting us during was an emergency.

Plussat: Good breakfast, clean rooms, friendly staff

Plussat: Near the station, good for travelers who arrives in the late evening.

Miinukset: nothing

Plussat: Room was very comfortable with big double bed.

Miinukset: As it was self service buffet style, there wasn’t enough space to take food from or enough food options. A lot had runout as they don’t seem to replenish.

Miinukset: If a client chooses "No cleaning" one day, he can not get rid of garbage. I felt uncomfortable. I found no instructions about garbage.

Plussat: Nothing to complain.Very good hotel

Miinukset: Breakfast selection can be better.But for the price you paying it was good.

Plussat: Location

Plussat: Staff helpful and friendly, elegant Reception, quiet room as requested, excellent all-round experience.

Miinukset: Single-ply toilet paper! Also it would be good for more than one large towel and one small one to be provided per person.

Plussat: So convenient location and very good services.

Plussat: Great location from Hamamatsu station, it is near the entetsu shopping mall and not too far from act city hamamatsu. The room size is bigger than other hotel in japan, and the bed is really comfortable. If you need anything, you can go to family mart which is connected to the hotel.

Miinukset: The check in process took a little bit time, but the staff is really friendly, so I don’t really mind..

Plussat: Room and breakfast

Miinukset: All ok

Plussat: location. Breakfast

Miinukset: Location.

Plussat: 24 hour front desk. I got there pretty late and can still check in. the room was decent for the price with a free breakfast

Miinukset: -

Plussat: Overall good value for the money spent!

Miinukset: Parking areas could have been advised in advance using maps.

Plussat: Location, price and friendly front desk supporting everything easily.

Plussat: Everything perfect. Breakfast buffet, clean room, good location, reasonable price and hospitable staff. Very warm in a room even though it is very cold outside .

Miinukset: Nothing.

Plussat: Complimentary softdrinks and good breakfast (japanese and european available). Clean and very close to station. Friendly service, keeping our luggage after checkout and - happy to support.

Plussat: Good breakfast, helpful staff

Miinukset: Noisy children in playing in hallways

Plussat: Everything

Miinukset: This hotel has everything you need and the staffs are so welcoming and helpful. We'll definitely come back!

Plussat: Location is very good. Close to the railway station. Staff was very helpful, courteous, even though there was some communication gap For international travelers, they may look for additional items in the breakfast menu.

Plussat: Good room and good breakfast

Miinukset: Nothing

Plussat: Comfy bed, great shower, helpful staff

Miinukset: Room was a bit dated

Plussat: Very good hotel, close to station

Plussat: The convenience to the train station

Miinukset: Smoke cigarette smell in room

Plussat: Distance between hotel and train station is very close ^^

Plussat: Breakfast is good.

Plussat: Convenient location, better than average breakfast included, tiny room

Miinukset: Tiny room

Plussat: The only thing we like was it was convenient for a lay over as it is very close from the station and quite cheap compare to other cities.

Miinukset: The room was really small and the bed not very comfortable. The layout of the room was also a bit weird.

Plussat: Best location near station

Miinukset: A bit small space

Plussat: Shower room

Miinukset: Tv

Plussat: Its very clean. And the bed is very comfortable to sleep.

Miinukset: None so far

Plussat: i like all in the property because its clean and near at the station .. and all staff is kind

Plussat: I can see tokugawa ieyasu castle from my room, pretty cool

Miinukset: none, maybe room is a little small

Plussat: Good and clean

Plussat: Hotel is located at Hamamatsu castle and good place taking some exercise ,

Miinukset: No good restaurant nearby , Also It takes some effort visiting Yakiniku restaurant near station , Especially , Hotel does not have no cooperated taxi service when customer has difficulty to return hotel during typhoon night ,

Plussat: The room is big enu for 3 single beds.

Miinukset: The staff can not speak English so it is difficult to communicate.

Plussat: Restaurants quality were great

Miinukset: Bathroom was a little too smaĺl Also had bad smell in shower courten

Plussat: Very luxury very, frendly personal

Miinukset: Surround ( close main street)

Plussat: good location, near to the city hall and the hamamatsu castle. The garden surrounding the castle is beautiful

Miinukset: the air conditioner is centralized and in autumn the hotel turned off the air conditioner, my room was a little hot and stuffy and I had no way to adjust the temperature.

Plussat: The hotel was right next to a bus stop and family mart. There was also a children's play area behind it.

Miinukset: The room wasn't big enough for an extra bed, which I had requested. We had booked for 4 people but only given three towels, three cups etc.

Plussat: It had a 3 bed room which others did not have. Comfortable

Plussat: The hotel was very convenient to the Castle (lovely gardens), Starbucks & Tea Ceremony. Rooms were quite large.

Miinukset: The rooms felt a bit dated.

Plussat: Breakfast was really not good. There was a lot but quality was cheap. Coffee machine did not work.

Miinukset: Location is really out of nowhere. The pool was not in function at the end of June. Breakfast was really bad

Plussat: Location is good

Plussat: Staffs are very helpful and friendly.

Plussat: The view from the rooms are splendid. Bathroom is well designed and comfortable. Room design was toned nicely and was a pleasure to stay in.

Miinukset: Breakfast prices are quite high. Entrance to pool was located somewhat outside of the hotel so needed to walk out and around the hotel to access even though the lobby floor was located at the same level as the pool.

Plussat: Good breakfast. Good spa. Clean and spacious room. Friendly staff.

Miinukset: The bathroom was clean but little tight. The room wear they provide was old and strange that it was very tight My teenage son couldn’t fit. Yukata style ones would be better so they can fit all different kind.

Plussat: So much space in the bedrooms, choice of style of restaurants on site, great outdoor pool to cool off in, and very friendly staff.

Plussat: My room was huge! The bed was super comfy. The view from the 9th floor was breathtaking!

Plussat: Buffet breakfast was very varied with western and japanese dishes : all very fresh with eggs made on the spot as well as the yakisoba and tofu. One time, when we wanted to go to JR station and the previous bus was full, they put a second bus, so the service is very good.

Miinukset: There was a scheduled bus to go to JR station as the hotel is quite far away. More scheduled buses will be good when there is a lot of people staying at the hotel and so, we'll have less time spent at the station waiting for the bus.

Plussat: Great location near station. Very friendly staff. Breakfast included and both Western and Japanese available. Hamamatsu is a good size town plenty to do.

Plussat: There are two things we really love about this place: the staff are very helpful and friendly; there is a 7/11 directly opposite this hotel.

Miinukset: The sound proof system is not very good here, giving the price of the hotel, it is a bit pricey.

Plussat: -Elevator was quick -Several restaurants in the hotel -Nice sized television -Located close to a convenience store -Close to the city center of Hamamatsu, so not too inconvenient if public transportation is needed

Miinukset: -The bed was VERY hard, as may have been mentioned before -Room's walls were quite thin, could hear the neighbors having sex as well as snoring, so that was... interesting. -TV could not go up loud enough to mask aforementioned... eccentricities from next door. Was locked at a very low volume, depending on the channel. -Could hear people shouting in the halls

Plussat: Everything :)

Miinukset: Nothing

Plussat: This hotel is really close to the Hamamatsu Station (about a six minute walk). There's also a few convenience stores and restaurants near the hotel. The station also has a lot of places around it for shopping and food. The breakfast was good and even though it was a Sunday morning, I felt lucky that it wasn't very crowded. The dining room is relatively big so as long as you don't head down for breakfast too late, there should be room for you! This hotel also offers curry for free in the same dining room from about 5pm to 8pm on certain days and it's almost all you can eat (I believe the limit is 10 plates, which to be fair, is a lot!) It's basic curry and rice but nice if you want to try it! The wifi was great and the speeds and connections were fine for me! The room was also very clean! Overall, I recommend this place a lot!

Miinukset: (Just FYI, I'm not actually counting these again this hotel in my score, I think it's good for the price and I do recommend it but these are just some things to keep in mind!) The room is like a normal Japanese business hotel. For example, the furniture was a little beat up but overall was very clean. Also, the room is a little small and the bed will be a little hard for some people but again, these are all normal for Japanese hotels. I thought the bed was actually softer than other Japanese beds I've slept on. The only thing that was a little weird though was the room didn't have a thermostat. I stayed here in December and was fine though.

Plussat: Croissants were actually very good, just request to add some Vegetarian menu as well. Location is quite Okay. Convenience store is just is front, which is quite good. As other reviewers said, you have piece of mind up there.

Miinukset: The breakfast buffet was great but I highly suggest if they can change the menu every other day and not use the same menu everyday. We stayed for 3 days straight and ate the same food..

Plussat: I like the caring attitude of the staff!

Plussat: The staff were amazing. One of us went home early and told the staff the other would be coming back much later. The new staff member was very ready with a new key for the later one of us, upon arrival.

Miinukset: Our room was tiny!

Plussat: Very attentive staff, free curry service at dinner, free beer and food in the first night of Hamamatsu Matsuri in may. Convenience store right in front of the hotel. Walking distance to JR Hamamatsu station.

Miinukset: The building is quite old, carpets were stained, etc.

Plussat: Very good breakfast

Plussat: Staff were amazingly nice, the town is a treasure in the offseason. Girlfriend and I were looking for a relaxed place off the Shinkansen line, and couldn't have been happier. We took the local bus from the train station, which was pretty simple. Took the boat tour, then went for a bike ride, which was basically bliss.

Plussat: Right next to the LAKE; and Kanzanji temple is right at the doorstep of the hotel. Both sites are just visits.

Plussat: Location was good. We could see a beautiful sunset just beside the hotel. And also from the hotel balcony. Love the onsen. Love the service of the hotel staff as well as the staff from the gift shop.

Plussat: Very Nice room and Nice wellness and breakfast

Plussat: The room lightning was very cozy with good atmosphere

Miinukset: The breakfast room was very crowded and noisy.

Plussat: Nice Staff

Miinukset: Wlan only in lobby, where it did not work, doors in room very low (170cm), banged my head multiple times, only one towel per person, no shavers in public bath (otherwise common on Japan), rooms not quiet, actually rather loud.

Plussat: Great location on the lake. Rotenburo has spectacular views. Old style hotel which has lots of group tourists from Nagoya and Gifu.

Miinukset: it is not raining but the sound of continues flow of water in veranda all day and all night long is annoying. besides that, everything is ok with my stay.

Plussat: Very very clean. Staff were lovely and secured us a taxi when we found Uber didn’t work here. Good breakfast. Nearby Denny’s to eat

Miinukset: The advertised restaurants were closed in the evening and the main restaurant area is a good walk away.

Plussat: Staff was professional and courteous. Room was spacious. Breakfast buffet was included. TV in bathroom was a nice touch.

Miinukset: Hotel room furniture and bed are outdated. Add coffee to room.