Nefeli Hotel

The location is certainly the best thing that this hotel has, because you can go walking to the city center in just 5 min., or take a bus in the main bus station just on the other side of the street. The staff seemed to be really frendly, although we´ve only speaked with them three times, and the breakfast is good too. In general, it is a nice place to stay if you´re visiting Chania.

I spent just one night there, hotel staff was kind and helpful, the room was ok.

sentral near the busstation

breakfast

Nothing

They tried to withhold my passport from me. They ignored my request to empty the minibar. They told us we had to pay in advance because it was the website's policy even though another hotel we booked with this website did not. They gave us no instructions when we arrived about their procedures for cleaning the room and breakfast. They were confrontational and irratible when there was a billing problem.