Harbin hotellit lähellä Zhaolin Park

Plussat: I booked long in advance and I arrived after my flight to have them tell me them tell me they had no rooms left. Not one person can speak one word of english.

Plussat: nothing

Miinukset: In front of the hotel counter, there’s is tour company keep disturb and shown bad attitude if we not take their day tour. Staff also not helpful and bedroom not walk way .

Plussat: The location by the river is perfect if you like to walk. You can walk for miles along a tree-lined path which is really nice. The concierge (I forget his name) is exceptional! He can arrange taxis charged by the hour and is friendly, helpful and competent. Easy to reach every where for shopping (if you need to) and sights by taxi. Ice festival is a great experience!

Miinukset: I will stay here again if I return to Harbin. However, you must not expect this to be like a Shangri-La Hotel in other cities / countries in terms of service. If you accept that - this is a perfect Harbin Hotel.

Plussat: Cleanliness, location and a room with a very nice view if the frozen river

Miinukset: Maybe a little bit nit picking but compared with the other shangrila hotels I’ve been it a little below in tier compared to where I’ve been to. To room service menu also needs to be consistent. E.g ordered the sane item in consecutive nights but the food item seems to be prepared differently. Iverall, i still enjoy the stay regardless

Plussat: Good location, just next to the Songhua River Bridge and close to the CBD. Public transport and taxi easy to catch. To Sun Island Scenic Park, Ice and Snow Fairy Land just 10 minutes without traffic. Superior Twin Room a bit small but comfortable and clean. Staff helpful and friendly. Breakfast was good.

Miinukset: Superior Twin Room a bit small.

Plussat: The rooms were comfortable and had a nice view on the river. The breakfast had a great choice, the staff was very friendly and helpful.

Plussat: Good location

Miinukset: Aged building

Plussat: It was in a great location. Very easy to walk to Zhongyang Street. Breakfast buffet was great with a mixture of Asian and Western food. Great little hole-in-the-wall shop next to the hotel to buy really cheap beer and soft drinks to put in your minibar!

Miinukset: Finding our hotel transfer driver at the Harbin Railway Station was not easy and after a few phone calls, we found each other . We then got into a van that didn't fit us and our suitcases, so we had luggage piled up in the front passenger seat and kids sitting on each others laps. Not ideal, but it worked. There was confusion when we checked in that each room only had one bed (we booked two rooms for a family of six), even though our booking clearly stated that there were three people in each room. After insisting that one bed was not going to fit three people, were we changed to a room with a double and a single. On the first night, water leaked from the ceiling down the wall of our bathroom from the room above. We didn't have any issue on the subsequent nights, so I assume they fixed the problem or moved the guests. The worst problem would probably be Chinese guests smoking in the hallways. The fact that the hotel provides ashtrays near the lifts, suggests this is ok. We didn't think so.

Plussat: I really liked how the staff handled the problem when I told him that I found my room was not properly cleaned when I just checked in. He not just changed me to a new room but also an upgrade. The room was very nice. I was able to watch some american channels through their TV. I was able to use Facebook and Google with their internet. Location was great. Hotel was right across from the central stree and only 5 minutes walk to the san Sofia church.

Plussat: The location is great - just at the entrance to the shopping street, not far from St. Sophia church

Miinukset: The staff can't speak any English, and worse - they try to sell all the time unnecessary things like driver to Sun Island snow & ice festival, while telling that it is not possible to get a taxi back, which is not true - it is organized well & easy The concierge refused to order a normal taxi! This is a shame to an international chain like Holiday Inn!

Plussat: good

Miinukset: the room was too hot even window was open

Plussat: Perfect location in Harbin, few steps away there is main street, that was really amazing during winter time. Breakfast was superb, a lot of different food. Reception speaks English.

Plussat: Room perfect.

Miinukset: Unfortunately was there during the virus outbreak so nothing else was operating but not fault of hotel. Staff not bad but could have been a little friendlier.

Plussat: The location was good, it’s close to Harbin train station The view from the window not bad

Miinukset: First of all, the girl on reception was rude Besides they took 100 dollar deposit and retuned only half of it for nothing. We booked hotel online and payed there also but in the end they took from me double of the price. And it didn’t worth it at all! For this double price hotel should be much better or there should be breakfast included

Miinukset: It was cold at night even with the air-conditioning. They ask in check in for deposit of additional half the deal you had and it something you need to be ready for.

Plussat: The location was great, very close to most sight seeings and shopping malls.

Miinukset: Everything was perfect apart from the breakfast. It was meant to be western breakfast but the food was not appertising, it was more of Chinese food than western.