High Point hotellia

Plussat: Staff

Miinukset: Old hotel. Fully booked. Seems the clothes dryer was broken. No towels for two days.

Plussat: Bed comfortable

Miinukset: Carpet was disgusting.

Miinukset: Rude staff, smoke smell in rooms

Plussat: Well the custodian was nice to talk to

Miinukset: Everything that wasn't the custodian. I don't understand how there's old clipped toenails just left around the room and the maid can leave the door to our room open for HOURS while we're at a wedding rehearsal without consequence or some type of reimbursement. This hotel should be your LAST resort when staying in High Point.

Miinukset: Please consider providing microwave ovens for guest use - either in rooms, or near vending or "marketessan". thanks,

Miinukset: Needs major updating. Better customer service skills. Dirty. Will not go back

Plussat: The front desk staff were wonderful

Miinukset: One side of the bed could not stay firm,the number went down on its down whatever you do

Plussat: The staff was terrific. I live in the suburbs of Washington, DC; you do not get that level of courtesy and service very often. I did get connecting rooms as I requested. It is finally being renovated. This hotel was beautiful at one time. This is a great location. Lots of potential!

Miinukset: Old, non digital TV sets.

Plussat: I stayed to attend the Highpoint fabric show and for buisness this hotel even thou was going through renevations I found very comfortable and very clean.

Miinukset: Do to renevations some small things were not up to working condition....hair dryer & in room telephone.

Plussat: location

Miinukset: needs a major update for services.

Plussat: working trip

Miinukset: it would be easier to explain what I liked...checkout

Plussat: - Good location, near airport and restaurants, - Quiet area, - Nice staff,

Miinukset: Hotel is a little bit outdated and need some renovation, - there's a movable mirror between room and bathroom, so if you're sharing the room with workmate can be a little embarrasing.

Plussat: Close to person I was visiting

Miinukset: No

Plussat: The service was phenomenal. A receptionist went above and beyond her duties to help me with paperwork I needed done in the lobby printer/scanner. Room was extra clean . The bistro/bar was very good and staff was friendly and professional.

Plussat: Very clean hotel and helpful staff.

Miinukset: My card was charged twice and they weren't sure how to fix it.

Plussat: Clean

Miinukset: No

Plussat: The indoor pool is nice, small but clean.

Plussat: The room was well appointed and exceptionally clean. I wish that I had booked it for three nights in a row.

Miinukset: It was a bit difficult to find on the backside of a dark shopping mall. While not as creepy as it first appeared, I was a bit taken aback and felt lost searching in the evening after sunset.

Plussat: Closest to High Point University. Perfect for us to visit our daughter.

Plussat: The hot water was great. The heat worked well.

Miinukset: My room had no working drawers, and wifi was weak. Cockroaches were all around (the small, house kind) and their was a cigarette burn in the drapes. No toilet paper was waiting and the complimentary soap and shampoo was missing as well. Some domestic issue went on at 3AM and woke me up suddenly as well.

Miinukset: Staff was slow Water bugs were in the room Pillows were flat Shower small Holes in walls,Staff was slow Water bugs were in the room Pillows were flat Shower small Holes in

Plussat: The hotel is clean, the personnel are friendly and attentive. Very comfortable.. good value.

Miinukset: The window shade in our room was broken. If you want to put on make up or do your hair, the lighting is terrible, even in the bathroom. I couldn’t find a satisfactory light anywhere.

Plussat: Everything!

Miinukset: *Blank*

Plussat: very good staff very good restaurant on grounds entertainment on grounds very nice building breakfast was a little better than good but could be better

Miinukset: they keys were kind of tricky

Plussat: Everything was excellent.

Miinukset: Directions to registration/front office were confusing.

Miinukset: This is an extended stay facility and the site did clearly state that Building is extremely old and looks bad Entrance was filthy (cigarette butts and debris) Carpet was being replaced which is great but pieces were left everywhere causing a trip hazard.

Plussat: Price was good. Room was comfortable for me.

Miinukset: Found a baby cockroach in the bed, still alive. The people hanging out in the lobby and outside the entrance when went out to run an errand looked like less than desirable people so that made me feel a little uneasy.

Plussat: The people were friendly and helpful. I felt save.

Plussat: Convenience for a last minute reservation.

Miinukset: My original room was a mess and even after I was switched to a different room, there were still issues thereafter.Staff was friendly, but not considerate of guests' time and priority. Doubt I would stay here again....

Plussat: The daytime receptionist was local and especially friendly. Shower and water pressure was good. The proximity to downtown was important for me. Clean for the most part.

Miinukset: Along with the value, guests must be willing to sacrifice luxury of current decor, wear & tear in bath/tile area, and unfortunately an undesirable neighbor who I would not have wanted my family to have to experience.

Plussat: Check-In was smooth and friendly. Lobby and hallways clean and fresh - and warm on a rainy night. Room much larger than expected (King Suite). Internet strong, fast and reliable. Refrigerator and small microwave in room. Small Coffee maker in room. Some wear and tear, but nothing to be alarmed about. Bathroom was spotless. Some carpet stains, but it looked as though something had spilled and they did their best to clean it up. Didn't have breakfast as my day started early with breakfast provided by the conference. I don't know why a reviewer complained about no food nearby. I hopped in the car and went back to the main road and food was plentiful. I will probably stay here next year for the conference I attend. My $135 two night stay was significantly less then the $400 two nights at the Grandover.

Miinukset: Location a bit sketchy as another reviewer wrote about the Motel 6 next door. My GPS got me there, but it is not the easiest to get to. I kind of worried because there were only 3 other cars in the parking lot when I arrived, but it made for a quiet stay.

Plussat: Room was simple but clean. Very affordable and close to downtown High Point. I will definitely stay here the next time I'm in High Point.

Plussat: Staff was great. Mostly clean rooms. Great location.

Miinukset: Construction in parking lot started promptly at 7:45 am on forth of July weekend (Saturday). We were in town for a funeral, and to be woke to the room shaking was not what we are expecting before 8am, or at all. We were gone before 9am, still tired, and very disappointed.

Plussat: Beautiful atmosphere that makes you feel like you are in a part of Rome. Much different than other hotels in the area. A great escape from the everyday modern hotel stay.

Miinukset: More amenities, if there was a free breakfast we were not informed as to where.

Plussat: Nothing.

Miinukset: Everything. Saw a spider and bugs in the lobby following check in. Woke up at 2 a.m. to a woman screaming and yelling outside the room door for hours. The staff didn’t handle it at all and were rude when I asked for a later check out time since I was unable to sleep. Reserved a king bed and received a confirmation, however there were no king beds available. Overall, horrible and uncomfortable experience. Will never stay there again. Not a good representation for Red Roof at all.