Golden Central Hotel Saigon

Hotelli hyvällä keskeisellä paikalla

Aamupala voisi olla monipuolisempi

The room was suitable for my son and I. Most of the staff were friendly.

The staff were friendly. However, management were rude and overbearing. My father was in the room next door and required a bar fridge for his glaucoma medication. The one in his room was broken. They were reluctant to replace it and it took a lot of negotiation to replace it . My father checked out my room. We left our bags and went for lunch before departing on our last day. When we returned I was accosted by 2 male staff members and escorted to the desk. I had a beer and a packet of chips from the mini bar - I thought dad had paid for it, he wasn't aware of the purchases. For $5AUD I made to feel like a criminal. On the 2.9.19 there was a banquet held in the main restaurant. The food - spaghetti and fried rice was served cold. 30 minutes later and the food was still cold. I hate a small amount of food and left. The next morning the same spaghetti and fried rice was served as breakfast. As mentioned most of the staff were really helpful it appears that only management lack any customer service skills.

Location, staff,

2 out of 3 of us got sick from our last breakfast.

Excellent location

A bit dated, especially the showers - definitely not 4 star, but rather 3 star hotel level. The staff at reception speak poor English- had to constantly repeat the sentences and was still wondering if they understood me. One evening requested to book a taxi for early next morning just to find out the next morning that taxi hadn’t been booked, so caused some unnecessary stress in the morning as we had a tour booked and could not miss it. Also, if you are vegetarian better look elsewhere as for breakfast you can only have fruit and pancakes - everything else is meat, no soya milk either.

The location was fantastic, really convenient.

It wasn't quite as good as the photos.