Etsi halvat lennot: Iberia

Miinukset: I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me.

Miinukset: The service and the flight connection which we missed because of the short amount of time in between the 2 flights. They didn't wait for us, as we got told they would, since our first flight was with Iberia. And this flight was late

Plussat: Nothing

Miinukset: Being able to go home

Plussat: Lounge closed - last to board for business

Miinukset: Food and Service in Business Class

Plussat: The flight happened and no incidents on the flight.

Miinukset: Was actually RyanAir. Won't be flying them again. The checkin experience was a nightmare. Only had three very long lines. My line closed when I was almost to the front. When I did talk to someone found out I needed to have my passport validated by another Ryanair person and would have to leave the line. The person checking me in couldn't validate my passport, Really?? At every other airline the checkin person validates your passport.

Miinukset: When you book BA and end up with Iberia, that’s definitely not what you want...

Miinukset: Check in took a very long time. Food was not great. Bathrooms were not cleaned during flight and quite disgusting.

Miinukset: The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership.

Plussat: Food was very good and crew was very friendly

Miinukset: Seats were very small... very uncomfortable travel 10hs in a tight seat!

Miinukset: We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late

Miinukset: El trato de la tripulacion, la renovacion de los aviones

Plussat: Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service.

Miinukset: The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience.

Miinukset: more space and be able to recline

Miinukset: The seats

Plussat: The crew was okay,...and we got there

Miinukset: The plane, was a piece of junk, and the AC wasn't working.

Plussat: Awful food selection, small entertainment selection, none of the crew knew how to properly board the plane and left guests waiting in the aisle for over 45 minutes of standing for no reason and then yelled at the passengers that we were 'late' and that the standing passengers were causing the delay of the aircraft! The staff were VERY, VERY rude. I would do yourself a favor and NEVER fly Iberia!

Miinukset: Everything. They need an entirely new flight crew, new food service, new gate attendants, new baggage check, new ground crew. Just a joke.

Plussat: Almost nothing.

Miinukset: Allow field research of all terminals to best decide for the next flight to book. If I were 3 seconds off and not running on my last leg to Naga, I would have been stuck in Manila for the entire duration of my trip.

Miinukset: Great flight !!!

Miinukset: Not loosing my bags

Miinukset: Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage.

Plussat: Food

Miinukset: Comfort

Miinukset: Personal very rude no manners to answer Questions or direct people.

Plussat: Comfort

Miinukset: Late and bad communication

Plussat: Nothing

Miinukset: That they would not cancel the flight two days prior

Miinukset: They lost my suitcase

Miinukset: They lost my suitcase

Miinukset: no air circulation during taxiing

Plussat: The flight was on time

Miinukset: Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it.

Plussat: The price was right!

Miinukset: I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast.

Plussat: Nothing

Miinukset: Crew wouldn't let me board because a ticket from Spain to France was not sufficient evidence I would leave Europe. So I bought one from Italy to Singapore and they didn't accept that either. I lost over 1,000 dollars.

Miinukset: The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness.

Plussat: Nothing

Miinukset: Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude

Plussat: Nothing

Miinukset: Staff with bad attitude and willingness to help...

Plussat: Nothing

Miinukset: Very poor service and staff attention...the food is horrible, even worse than Ryanair, Easyjet, etc...

Miinukset: The gates were announce at the time of boarding. No enough time to get the gate

Plussat: Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline.

Miinukset: Keep scheduled flight times.