Etsi halvat lennot: Iberia

DELAYED!!!

Miinukset: Delays delays delays!!! Terrible!! We were waiting 7 hours!! No compensation was offered!

Plussat: Good movie selection

Miinukset: check-in very poor. Priority check-in was slower than the others. The attendant was unhelpful and had inaccurate information

Plussat: The in flight movie selection was great. They were generous with providing us wine and complementary in flight entertainment . Didn't have to pay extra to check our bags.

Miinukset: The food wasn't very good. But at least they provided us with some. We paid extra foe exit row seats and they allowed someone to sir across from my husband in the flight attendant seat they use during landing and take off. He sat there the entire flight. He was tall with long legs and took away from my husbands leg room which is why we paid extra for the exit row seats. Not sure if he worked for the airline as he was dressed in regular street clothes but annoying all the same.

Middle seat not ticketed

Plussat: The senior flight attendant was responsive.

Miinukset: I paid for 2 tickets and 2 seats. My friend was ill but I didn't cancel her seat. I was not given the paid for aisle seat. I was given the middle seat and a last minute person was given my seat!

Low quality for a business class

Plussat: Good and beverage selection was great

Miinukset: Delayed departure I'm 6'4" and business seat is small Also crew should improve kindness and attention.

Wish I had flown with a different airline

Plussat: The seat was comfortable.

Miinukset: All snacks and beverages appeared to be at cost. No in-flight entertainment. My traveling companion's luggage was never delivered to our destination and really made for a less enjoyable trip (since she had to purchase everything anew, as well as having to repeatedly contact the airline to check on the bag - receiving multiple inaccurate stories as to what happened). It makes me far less likely to fly or recommend this airline again. Luggage tracking should be a very simple process.