Etsi halvat lennot: Icelandair

Plussat: Icelandair crew were very hospitable and accompodating

Miinukset: I have never sat in such a narrow seat. Literally could not put my hand down the side to pull out my seat belt. Two days later I still have sores from where the side of the seats hit my hips. Did not even provide complimentary peanuts.

Plussat: That I got to visit a place as mystical as Iceland for such a low and affordable flight. My departure flight with Iceland Air was on time and although the return was a bit tardy the company did an excellent job with being transparent.

Miinukset: The flight crew could have been a bit more polite

Plussat: Got assisted to the plane by airport staff as I was in a wheelchair

Miinukset: Food on board was awful. Ordered hamburger but not availabe having already pre paid. Pizza was poor quality and had no taste. Range of food disappointing

Miinukset: Took far too long for drinks service into the flight. Almost 2 hours in before drinks came around to me

Plussat: Love the 757 fleet of Icelandair. Professional crew.

Miinukset: Every flight was late and no effort to do anything about it. Flying in the mid 400’s turned a 1hr 40min layover into a run for the connection. Far be it to use more fuel to deliver on your schedule. I’ve been on too many flights where the pilot found the gas pedal to make up for things on the ground to not think this is Icelandair policy and therefore will have a good chance of happening to me again with them.

Plussat: No legroom

Miinukset: More legroom and snacks offered

Miinukset: No internet as described. Little leg room. Small seats

Miinukset: Not enough room, way too crowded, all food is charged, entertainment content is pre-historic. A lot of room for improvement for the price you pay

Miinukset: Another no go!

Miinukset: If the flight actually left! It was canceled for a reason that was not given. I was rebooked the next day on another airline. Lost a whole day.

Plussat: On time. Good entertainment.

Miinukset: No free food, limited beverage service, pushy crew.

Plussat: Was on time.

Miinukset: Unreasonable TSA procedures in Iceland. Waste of time and precluded any time to get food or use the bathroom.

Plussat: Everything was on time, crew was professional, flight was really pleasant

Miinukset: Boarding was really uncomfortable - line starts at one floor and then you have to slowly climb the stairs one step at a time while holding your carry on bag. Line move slowly because of required security questioning at the gate. It’s an absolutely normal procedure and staff was really nice, but stairs - that’s what make your experience unpleasant.

Miinukset: More comfortable seats

Miinukset: Terrible meal options for an overseas flight. Discount airline-style buy your own meals not clear when purchasing ticket, poor drink service. Poor entertainment options. Ticket price did not reflect bare basics discount airline class of flight and service. Very disappointing.

Miinukset: The seats are too hard to sit in for more than an hour or two, and would sometimes not stay reclined. There were no free snacks or food, and it was a five hour flight.

Plussat: Crew was pleasant, flight was excellent, boarding was smooth, LOVED water upon arrival on plane

Miinukset: Seats were uncomfortable, provide herbal/decaf hot tea, dried fruit snacks, BETTER SEATS, More plush maybe lumbar support, peanut butter & jelly sandwiches, minimal air circulation

Miinukset: They forgot our vegetarian meal requests on both flights. Few drinks. Old movies.

Miinukset: My biggest issue was that my seat didn't recline. 30C. It was quite unpleasant for a 5 hour flight with a large man pushing his seat farther back than it goes, in front of me. The other issue was that one gentleman flight attendant had terrible body odor. He mostly smelled like he'd been sweating, but his uniform was in desparate need of laundering ... particularly the pants. I started to mention to it with the friend that I was traveling with, and she knew what I was going to describe before I said it, despite us not talking during the flight (seats were split apart). I'd also mention - although there may not be anything that can be done - but boarding was a nightmare. A large Chicago flight had a boarding line crossing in front of our gate as we were called to get in line (no zones or row numbers). It was quite slow to be standing for 50 minutes and the entire plane settling into all rows at once.