Etsi halvat lennot: Icelandair

The best airline on this route.

Plussat: Great planes. Great air crew. Great ground staff. Seats are large and comfortable. Crew does a great job of making sure you have what you need. Extremely attentive and professional. Gate agents are friendly and knowledgeable. They work hard to solve any problems you have - even if you're not and Iceland Air customer. I can't say enough good things about them. You can't go wrong flying Iceland Air.

Super fantastic. The best possible service.

Plussat: This is one of the best airlines I've ever flown. Very nice comfortable planes. Excellent air crew. Everything they do is at a high standard. What really sets them apart is the really great service. I had a problem with WOW air not honoring my ticket due to snow. I had to book at the airport on Iceland air last minute. They didn't have a gate agent who could sell me a ticket - so they sent a manager out from the back office to book us so we would not be stranded due to WOW's incompetence. Booked us just minutes before take off, escorted us through security and onto the plane. Start to finish less than 30 minutes. Amazing service. Their class of service is far above that of major carriers. Iceland Air works harder and makes sure everything is right.

Flight to Reykjavik

Plussat: Nice flight. Empty seat between the two of us! Arrived earlier than expected.

Miinukset: Nothing.

Plussat: We did not fly Icelandair since our flight was cancelled but they took excellent care in booking us on another airline and all worked out. Icelandair has excellent customer service!