Etsi halvat lennot: IndiGo

Miinukset: 45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing.

Plussat: Seat is as good as a concrete slab of a park bench.

Miinukset: Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story.

Miinukset: Could have been on time

Miinukset: In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience.

Plussat: Crew was friendly and caring towarda a patient.

Miinukset: Delayed by 30 mints

Plussat: The cabin crew behaviour

Miinukset: Boarding experience, boarding gate staff behaviour

Plussat: Nothing

Miinukset: Checkin staff was very rude and had pathetic attitude

Delayed

Plussat: The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport.

Miinukset: The crew, Cleanliness

Very delayed but flight ok

Plussat: Clean comfy seats Attentive and polite staff

Miinukset: Very delayed. Refreshments were offered after we had already bought them ourselves!

Flight delayed by 4 hours! No more travel by indigo.

Miinukset: Promises free meal was not provided in lounge- reason cited no mail communication received from indigo

Miinukset: Flight delayed and no info

Horrible

Plussat: Worst service

Miinukset: Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given

Miinukset: Lost my luggage due to mistake at check in desk

Miinukset: Luggage lost. No apologies, no compensation

Miinukset: Check in was terrible. They had so much trouble with international credit card!!! Almost made me miss my flight.

Miinukset: Announcements should be in local language primarily. Crew was not friendly. No smiles on any of the crew members.

Seats allocation with children

Plussat: Flight Stewart’s Response

Miinukset: Ground staff highly untrained & indifferent

Terrible aeats

Miinukset: Very uncomfortable seats. Small and hard

Miinukset: Boarding process can be improved. Clarity of announcements from crew needed as well

Plussat: the airline manage the well UPTU issuing boarding pass.

Miinukset: Airline doesn't provide inflight meals moreover they do not accept Indian currency, the currency half the country from which they are operating. They were accepting credit card to be charged in US dollar or cash in Qatar Riyal for the food amount. I offered to pay through credit card but two cards has failed while third was accepted. There were many passengers who were not carrying case in Qatar Riyal and their cards work not successfully swipe,therefore they remained hungry. This is in human and no airline on international route is allowed to do so

Miinukset: Seats do not recline at all. Worst seats I’ve had in an airline.

Good for the price

Plussat: The crew and the boarding was sufficient.

Miinukset: Seats were not comfortable, the snacks were marginal.

E Ticket with fake credit card picture a very bad idea.

Miinukset: When you people send a copy of the E Ticket you place a picture of a fake credit card at the bottom of the page. There were three of us travelling independantly through India and each time we presented the appropiate copy of the E -Ticket they wanted to see the credit card pictured on the ticket. Of course this was impossible because you guys made it up for some unknown reason. If you ever want us to use your service in future you're going to have to stop doing this practice.

Miinukset: delay