Indianapolis hotellit lähellä Circle Center Mall

Plussat: Quality of room Size of room Amenities Wine experience tasting room Great location

Miinukset: Bathtub didn't hold water. Sink didn't drain. City view wasn't the best. No onsite parking Local garage $24 day or valet at $47

Miinukset: The pool water was FREEZING!

Plussat: Very nice wine bar bistro on premises. Friendly helpfull staff.

Miinukset: Nothing

Plussat: Bed was nice. Room was clean

Miinukset: Two of the three front desk people were not friendly. The night shift person was borderline rude and not eager to help.

Plussat: Bed was a little stiff, seemed a little out dates for the price we paid.

Miinukset: Bookong.com was a lot more expensive than the actual hotel. The room was very clean but not as nice as other places I have stayed with similar or better prices.

Plussat: It is in a lovely area of Indianapolis

Miinukset: N/A

Plussat: The amazing staff, when I told them about the TV not working properly they took off the parking fee for the night

Miinukset: Gap between vent and drywall, shower floor and tub was not as clean as I would have liked, tv didn't work in the bathroom. Very off putting to have people come up to you when your on the patio of Tastings and ask for money or other rude things.

Plussat: Extremely clean, staff very accommodating, pleasant stay:)

Miinukset: We didn’t like the number of homeless people loitering around the outside of the hotel.

Plussat: The location and the cleanliness were both excellent as was the front desk clerk who checked us in.

Miinukset: The great location made for a lot of traffic noise, which surprised me as we were on the 11th floor.

Plussat: Beautifully appointed & spacious

Plussat: Gorgeous upscale hotel. We were in town for one nigh for a concert at Bankers Life Fieldhouse. Upon check in, we were told about the bridge connection to circle center which allowed us not to have to walk outdoors to concert. The staff was very helpful. Rooms are cleaned and luxurious. Look forward to staying again.

Plussat: There wasn't much of anything I didn't like.

Miinukset: Other than the drain to the tub being disconnected. Their was a staff member who seemed a little irate when talking to me. It's not hard to read vibes off an individual who is used to dealing with a certain social class verses common folk. I think no matter the wealth status all guest should be treated equally. At the end of the day we still pay to stay at this establishment no matter if you are blue collar or white collar.

Plussat: The staff went all the way to make Matt's Birthday great!

Plussat: everything it was the best time very very clean and the staff was so nice and the location was perfected thank for my wonderful stay with you

Plussat: There wasn’t much to like.

Miinukset: It was loud—you can hear traffic allll night. No good nights sleep. The room was filthy. We found so much dust on the magazines. One of the bed sheets had some brown stains. The shower had hair on the wall. We called over 4 times to have it cleaned and we ended up cleaning it ourselves. Unacceptable! The room was never cleaned when we left for the day. Apparently the cleaning lady logged that she did. We had the manager come up to the room to show her that in fact it was not cleaned. The service at both bars in the lobby were awful. We sat down at High Velocity and no one at the bar asked us what we wanted for 10 mins. Left. Went to the bar by OP restaurant and not a single person at the bar acknowledged us. For the price and location it was not worth it! Very disappointed and will not stay here again nor do I recommend anyone stay here

Plussat: The staff were amazing, kind and helpful.

Plussat: Had drinks in hotel lounge with our 4 and 6 year old . The waitress was so accommodating and made them adorable fruity drinks. Made them fell special.

Miinukset: We only could stay one night

Plussat: Very comfortable bed and spacious room. Also LOVED the gym!

Miinukset: We had very poor service in the lounge on Friday night. The waitress was not friendly and offended 2 of our guests who left as a result of her offensive comments.

Plussat: Location was excellent the hotel was excellent

Plussat: The view was amazing and location could not have been better

Miinukset: Pool was dirty wrong room upon arrival food took way to long to get to the room

Plussat: The OP. Best meal and drinks downtown Indianapolis.

Miinukset: Nothing

Plussat: It was clean, the energy was wonderful the staff was wonderful! I have stayed there twice!

Miinukset: That I had to leave lol!! But you got to go home sometime!

Plussat: Which you serve breakfast included in the price

Miinukset: The bed was very hard, hence a restless night when I was super exhausted. Other than that it was a nice room and hotel. They should really consider having more comfortable beds. I don’t remember my last stay at a JW being that uncomfortable.

Plussat: Clean, kind staff.

Miinukset: We didn’t receive housekeeping :-(

Plussat: Was within walking distance to my training. Several dinner choices within walking distance. Very nice hotel. Clean.

Plussat: The room was great!

Miinukset: It seemed to be only one elevator working, we had to walk down 8 flights of steps with a herd of people behind us. The one elevator they did have was always packed.

Plussat: Service level and friendliness of all employees was exceptional. Breakfast buffet was very good-tasting and offered individual while-you-wait choices such as omelettes, waffles, and pancakes. Aesthetically very upkept and artistic. TV service great.

Miinukset: Advertised as close to convention center--actually five blocks away (too far to walk with small children). Ice machine and one elevator out of service entire four-day stay. No dresser in room. Water tasted bad. Spooky gym/pool in basement.

Plussat: Great breakfast - complimentary. Fabulous showers! Outstanding valet and staff.

Miinukset: Nothing! Really terrific!

Plussat: The room was nice size.

Miinukset: Sitting room thermostat was not working properly as we set it to lowest setting and the room kept getting hotter. I told the front desk and she said they would send someone to check on it, but that never happened. Also told her there was 3 of us so we needed 3 washcloths, but they kept giving us 2 (had to keep asking every time). No safe in room. We were there Wed - Sun and had to request our sheets be changed because they said they only change between guests. With the hot room and high temps outside, we were sweating so the sheets needed changed. Doubt we'll stay there again. Had much better experiences with less expensive hotels. Not worth the high price.

Plussat: Location was great. 1/2 a block from Indy's Monument Circle. We walked to most destinations.

Miinukset: A little pricey, but we probably paid for the convenience of the location as much as anything. Worth it.

Plussat: The pool is nice. Good location.

Miinukset: Not really.

Plussat: food was good , I got a shower from a bus boy who was standing behind me and dropped a pitcher of water and drowned me

Miinukset: BUSBOY

Plussat: The staff welcomed us, was very helpful and brought items we requested very quickly and with a smile.

Miinukset: There Was a coffee pod left in the Keurig from previous guests, but that's easy to overlook.

Plussat: Clean and centrally located

Plussat: Location was awesome. The hotel was great and so was the atmosphere. We were on the 12th floor but the elevators were on time every time we needed to use them. Breakfast was awesome too.

Miinukset: The parking sucked big time. You really could not leave your car in one spot for the duration of our stay. It was overkill with the high prices of parking downtown. The pillows on the bed were to soft so really didn't get good sleep for the 2 nights we were there. The bath tub was really slippery. Glad they had bars so you can hold on to.

Plussat: Location to great restaurants and basketball stadium. Very polite staff throughout hotel.

Miinukset: Restaurant service is slow, which was not a problem when catching up with good friends but it was noticeable. Walls between rooms were thin. We could clearly hear everything in the room next to us.

Plussat: Easy location Next to st elmo's

Miinukset: Nothing

Plussat: Beautiful rooms, convenient downtown location, helpful staff

Miinukset: Bathroom did not have a fan for air/fumes and the door was very close to the bed so there wasn't privacy if you stayed with another guest.

Plussat: Room was nice. Hotel was nice. Comfy bed. Big shower.

Miinukset: We were told that the security fee would be 200$ or 50$ a night before our trip when I called to confirm my booking. So we budgeted money for that. When we arrived that 200$ was actually 457$. Which I know we get that back after the trip but that is absurd. And when asked about the price the attendant did not know why it was charging us that much, just that is was and said it’s my banks fault. When I asked if she could honor the original price she said she couldn’t change it and she said we couldn’t speak to a manager. So we were an extra 257$ short of money on our annual vacation because of that BS. My wife and I had plans to go to a nice pricey restaurant on our vacation and that was blown out the window because they took more than half our food and spending budget for a stupid security fee. Beware! Staff was very unfriendly and unhelpful, hotel is overpriced and has so many hidden fees. Also, no microwave in the rooms and the refrigerator doesn’t work. We will NOT be returning. We had a bad experience the second we arrived and we immediately said we would not be staying there again. Basically ruined our vacation because we couldn’t spend any money.

Plussat: Location

Miinukset: Staff not helpful...difficult with car and valet understaffed...1 robe for 2... I understand restored older properties but outlets scarce...

Miinukset: Need outside space

Plussat: The staff was professional and friendly

Miinukset: my room was small

Plussat: Our stay was absolutely perfect. The staff was amazing from check in to check out (even having the valet bring our car around while we finished breakfast without our knowledge). The entire hotel is stunning. The decor in the lobby and room were impeccable. The design is definitely worth seeing and experiencing for yourself. It seems that everything was considered, all the way down to the fragrance in the lobby.

Plussat: Really helpful and friendly staff. Jay, the bartender, was great. He heard I wasn’t feeling well and sent up a bottle of ginger ale to my room. Keith, the doorman, was happy to offer options of where to go and see. The hotel smells great and I loved the design

Miinukset: The bathroom door opening right onto the bed.

Plussat: Everything was great, the atmosphere was amazing and the staff was absolutely helpful.

Miinukset: n/a

Plussat: Staff is amazing, polite and very helpful

Plussat: The room was pretty.

Miinukset: We came for our wedding night. Literally I was still in my wedding dress. There was no special treatment or acknowledgment at all. Not even an offer for a drink from the bar or champagne.

Plussat: Easy access walking to shopping.

Miinukset: NOthing

Miinukset: The hotel was under construction. No lobby ,restaurant,bar. Nothing was stated. On booking reservation. Ive wou;d have gone to another hotel. Especially at $---- per night

Plussat: Great location to many areas in Indy, we walked to dinner! Great views of the city from room!

Miinukset: Bed was a little firm but I slept fine. Overnight parking was $48 a night.

Miinukset: They said there was no pool but found out later that guests can use the Westin pool. Not one member of the staff told us even when we asked.

Plussat: Rooms were more spacious than anticipated. Friendly staff and plenty of food options.

Miinukset: Had to remind cleaning staff several times to clean our room

Plussat: The customer service was out of this world! I've never been tested this great before!

Miinukset: They do not have a pool

Plussat: Great location, perfect for meetings, good facilities and excellent staff for my short business trip.

Miinukset: Noothing really to not like, restaurants won't be winning michelin stars but were perfectly serviceable and breakfast was excellent.

Plussat: Great location and amenities. Room was lovely!

Miinukset: Bar closed at midnight. The bartender was not attentive to us at all.

Plussat: We didn't eat breakfast at the hotel but, it looked quite inviting.

Miinukset: I absolutely did not like the fact that we didn't have access to a fridge or microwave. I assumed that the room would be equipped with these things.

Plussat: Love the new decor. Appreciate the parking underneath. Very glad to be able to walk anywhere downtown indoors via the walkways. No need to be cold in snow or rain. LOVE the magnifying mirror in the bathroom! Didn't you used to have a pool?

Miinukset: no

Plussat: Was very comfy and home like. Location is awesome. Near enough to walk everywhere we wanted to go.

Miinukset: No bathroom ventilation so mirrors foged up

Plussat: Locatiom

Miinukset: Still overpriced for what they have

Plussat: Didn’t partake

Miinukset: The noise was bad, some car kept reving through town for like ten minutes, hard to sleep.

Plussat: Location

Miinukset: Nil

Miinukset: The registration lady said we would have a nice view. Our room was in an odd corner and overlooked the roof of a nearby building. It was NOT a nice view.

Plussat: Location, room view, friendliness of staff, multiple access to outside (door locations/skywalk)

Miinukset: My bed sheet felt dirty, as if they were old or not put on the correct dryer setting.

Plussat: location and overall quality

Miinukset: I found the technology side of the hotel a bit lacking, wifi was marginal, no movie rentals and no checkout from room available. Not a deal breaker but would expect better.

Plussat: Everything else

Miinukset: The 2 beds were small

Plussat: We felt really welcomed and the staff were all very nice and the hotel was beautiful. Dalton was super nice and very helpful in helping us navigate through the city !

Miinukset: The hot tub could be a little hotter.

Plussat: Great location, walking distance from a lot of fun stuff!

Plussat: Bartender was friendly & infused water at check in

Miinukset: Staff woke me up with security for reason.

Plussat: Location was great for everything, convention center parking with gate 10 and restaurants and mall walking distance.

Miinukset: check in people not at all friendly and the hotel is overpriced.

Plussat: staff was very friendly

Miinukset: Parking is expensive

Plussat: Location was perfect plus the hotel was nicely remodeled.