Indianapolis hotellit lähellä Indiana State Capitol

Plussat: Very accommodating, convenient location

Plussat: Super friendly & helpful staff. Room was so nicely decorated & comfortable. Art displayed in banquet area was interesting.

Miinukset: TV in bathroom didn't work and when I went to check the connections they hadn't been cleaned in forever.

Plussat: Super comfortable bed and great location

Miinukset: No slow-close toilet lid.

Plussat: Great location and nice facility.

Miinukset: dirty and dusty room

Plussat: Very clean and great location. Staff was very accommodating

Miinukset: The room service food was absolutely terrible and it took over 45 minutes to "cook" and bring up to our room. Over priced for bad, cheaply made food

Plussat: The hotel was very nicely decorated, clean, and comfortable

Miinukset: The hotel was very busy and a bit chaotic. The parking garage was full so we had to finding parking elsewhere.

Plussat: For the price, the TV was freezing during the program and would shut down without warning. The staff arrived quickly and was able to correct within 15min but by that time the program was no longer available the room was cold, and the thermostat wasn't working properly The bathroom was poorly cleaned and the toilet seat was loose and not replaced

Plussat: Beautiful hotel with excellent customer service

Miinukset: My room was located next to a hospitality room where young people were talking very loud on a Sunday early morning. We were awaken at 5 am due to noisy neighbors.

Plussat: Room was excellent, staff was fantastic

Miinukset: For having 12 elevators they were slow and stopped at every floor instead of alternating . Floors of elevators were filthy.

Plussat: I was staying at the JW for a conference and the accommodations were convenient and the staff was friendly and helpful throughout the facility. Great job.

Plussat: well located, modern, clean, efficient staff.

Miinukset: King size bed, while comfortable, needs to be "pillow top" as it is hard, even for a 270lbs man, to enjoy a restful night sleep. These should be standard in your concierge floor. Paying $31.00 for parking. The location does not permit parking on the street. This reservation was at rack rate.... Wi-Fi access, was "free" in the concierge lounge, but a $12.00 charge when in the room. Not too logical.

Plussat: Very clean, comfortable, and excellent location for access to convention center. Some of the friendliest staff I have ever encountered. They were all extremely helpful, available, and always smiling. Parking garage was easy in and out. View from room was beautiful.

Miinukset: Long waits for elevators, especially at night. Ice only available on 2nd floor. No refrigerator or microwave in rooms. Wi-fi and parking rates very expensive.

Plussat: the hotel decor and staff were great.

Miinukset: I paid extra for the "City View" only to be put at the back of the hotel. Also, our room was right beside the elevator. The elevator made a high pitched squeak every time it moved. We were celebrating our 22nd anniversary at the noise was annoying and kept waking us up.

Miinukset: Room smelled

Plussat: Room was spacious and comfortable. Complimey breakfast was also very good.

Miinukset: Light switches were weird and difficult to find

Plussat: The art and design elements are excellent. Staff is friendly and accommodating to guests. The popcorn and hummus at Platt 99 (bar) was good. Nice Gin selection too.

Miinukset: The first suite room I was given it had a strong mildew smell. The second room did too but just not as much so I didn't say anything. There was a water mark on the bathroom ceiling. (note: spoke with an Indy friend that was recently down there using a conference room during a heavy rain and water was coming near the windows. No doubt there's a water leak issue). The bed sheets had a tear in it and I ran out of toilet paper since the roll was low and they didn't leave a spare. The "mixology" bar is lacking the "-ology." The bartender hasn't studied much as she mixed my Tom Collins with Sprite. Just a notch above using sour mix. Went with just Gin and Tonic on the second round and got upcharged for Q Tonic. So, they hit it on the surface but miss on execution of product. The good news is it's easily correctable and I hope they do because this is a nice addition to Indianapolis.

Plussat: Boutique feel in a business size hotel.

Miinukset: The soup came warm but didn't come with a spoon. The salad came warm (vs cold) and didn't come with any dressing on the salad or on the side, also did not include the ingredients as listed on the menu. The pasta came warm but did not have the ingredients as listed on the menu, was just pasta and onions, basically inedible. Beer and white wine were not served cold, everything was room temp. I will say it was a Holiday so they were likely understaffed in the kitchen, but when you are a boutique hotel open for business with no restaurants or bars open, and left with only room service to offer charging full price it should at least meet the menu ingredient expectations. Otherwise call the guest and make another recommendation for available food options.

Plussat: energy efficient pet friendly clean modern good location

Plussat: Loved the atmosphere and the modernness of the hotel.

Miinukset: The toilet didn’t work all the time.

Plussat: Great look. Excellent room. The bar has terrific drinks and food

Plussat: Urban feel, crisp, 2 excellent bars and outdoor terrace, hip, green, upscale, quiet but not dead, very accommodating staff, close but not in the noisy center of things. The art and furnishings are the best. I saw that a Yolk breakfast restaurant was opening on the corner. That's a great breakfast place. You can take your dog, they even have a place to walk him.

Miinukset: Getting into or out of the parking garage seems to always be a a hassle. No pool, but sometimes that's a good thing = no noisy children. I just like to know I have the option. No rooms have tubs, but they have great showers.

Plussat: The bar was amazing. Bartenders were extremely knowledgeable and it was a really fun atmosphere.

Miinukset: I found two used bandaids on a pillow in our room. Ruined the hotel experience for me.

Plussat: We truly enjoyed the initial vibe walking into the hotel and seeing the colorful lamps. The artwork throughout the hotel was a bonus. Cannot wait to visit Indy again. The only downside...did not have a chance to go to the bar...next time!

Plussat: Loved the art throughout the hotel, made it special to be there. Food and drinks were good, the room was very nice. We hope to visit again!

Plussat: The hotel was located conviently and was nice and clean.

Miinukset: We had requested a room opposite to the trains and our room was very close to the loud trains that rolled through all night. We won't risk a nights sleep by not getting our request filled next time.

Plussat: Speedy check in

Plussat: Liked the white sheets, quality linens in our two queen bed room. The queen bed rooms are bigger than the king size rooms. Rooms are quiet and well laid out. Very convenient. We got 2 sets of towels each day. Staff is very efficient and helpful. Courtesy bus was great but only went two mile radius. The banquet they did for our large group was outstanding quality.

Miinukset: The bar area was set up with too many tvs, so group conversation was limited.

Miinukset: They turned off the water while I was brushing my teeth in the morning, so I could not rinse my mouth. They said the water would be off all day. As a result, I was forced to leave them a present in the toilet.

Plussat: We liked the friendly staff from the minute we walked into the lobby- everyone was very helpful! The hotel was within walking distance of everything we wanted to see and do! Fabulous weekend!!

Miinukset: We never did get the comfort beds to work but slept ok anyway!

Plussat: Front desk staff was fantastic. I left my Ipad in the car that was valet parked and they retrieved it in a flash! Connor, the valet supervisor, gave excellent directions for walking to Mass Ave. and was very cordial. Room was very quiet and the bed was so comfortable. Would absolutely return to this hotel!!

Plussat: The staff was great. They helped us plan our night when plans were changed and they gave us amazing advice.

Miinukset: One reason I picked this hotel was to enjoy the pool and it was closed for cleaning.

Plussat: Great to be within blocks of all the activities on monument Square. All employees were very nice and accommodating.

Miinukset: the hotel charged my credit card for the stay when i had already been charged by the online booking service and the hotel also charged the online booking service and i have yet to get assistance resolving the matter. i talked to two different people who have told me two different things. When i asked for a copy of my receipt they sent me a blank receipt. When i checked out, i was told the total charge to my card and then told "oh, i wasn't supposed to tell you that". They had asked me to pay again, saying my credit card was declined. When i got home, my credit card statement said otherwise.

Plussat: Location service

Miinukset: Light fixture in bathroom burnt out. Bottom dresser drawer kept opening creating tripping hazard.

Plussat: Excellent view, fast elevators, handsome lobby, pillows of varied thickness.

Miinukset: Paying for wifi, paying for parking, noisy neighbors. This is trivial, but it mattered to me: the paper coffee cup they provide in the room leaked on my white shirt while I was in a meeting.

Plussat: Clean, and comfy. Walking distance to most of the entertainment downtown has to offer.

Miinukset: Paying 30 dollars a day to park in the hotel garage.

Miinukset: Heat did not work in our room. Brr!! Would only go up to 62 degrees.

Plussat: Big room. Several restaurants at the hotel. Connected to the mall

Miinukset: Had to pay to park...I guess that is expected in the city though. Hotel was great though!

Miinukset: We had a full day planned in Indy on Saturday but after we had to evacuate all three of our rooms at 5:30 on the 11th floor because water was rushing through the halls. I had reserved room 1111, 1128 and 1134 for a business/pleasure trip with co workers but it definitely came to an abrupt halt at 5;30 am. I inquired about some kind of credit with Hotel Clerk and CS at Hotel.com but got no resolution or acceptable compensation for this debacle. I know it was outside the control of many but our plan was significantly inconvenienced by this occurrence.

Plussat: Clean, good location, good service

Miinukset: there was construction on my floor but it had no impact on me.

Plussat: Very nice rooms. Comfortable beds! Very well kept.

Miinukset: Breakfast not included and was expensive if you wanted to order it.