Indianapolis hotellit lähellä Indianapolis Amtrak Station

Plussat: Amazing location, experience, staff, rooms, comfortable beds.

Miinukset: High priced room that charged for Internet, Breakfast, Parking.

Plussat: Beautiful, clean and the staff was courteous and accommodating

Miinukset: Nothing

Plussat: Close to everything

Miinukset: Poor service and high price Not a good valve for the money

Plussat: The staff went all the way to make Matt's Birthday great!

Plussat: The toilet was broken so we had to keep going to the lobby to use the restroom and the staff wasn’t very happy to be there and it showed when they helped us out.

Miinukset: A working toilet and happier staff

Plussat: N/A

Miinukset: Everything

Plussat: The location and views

Miinukset: My bank card was charged when I paid cash. It happened on Saturday which was over the holiday weekend (Labor Day) I just received the funds into my account today which is Wednesday. I received no discounts for my inconvenience just my parking money back which was 47.00 dollars. I thought I would at least get a free stay on JW or a discounted room. Did not live up to the 5 star experience.

Plussat: Everyone was very prompt and friendly, great accommodations. Perfect weekend getaway.

Plussat: The staff were amazing, kind and helpful.

Plussat: Service and staff were excellent!!! Very friendly and helpful staff! Clearly the hotel knows how to handle huge numbers of people attending a convention. Meal service was efficient and polite. Executive Suite/Lounge breakfast and snacks were very good! Food in two restaurants onsite was excellent. Breakfast service was slow in OP, but we were warned by server it would be slow. Understaffed last weekend? Loved all those TV screens in the main floor bar - easy to see and hear the football game! Excellent and friendly food recommendations by Grayson, our server. Good hamburger and Reuben. We really enjoyed the historical homes tour, also! Hotel is in a great location!

Miinukset: 1. No refrigerator in the room; extra $25.00 fee to bring one to the room! 2. Room smelled slightly stale. 3. Please provide map of hotel at check-in because this is a HUGE hotel and the various banks of elevators and the floors they served were confusing, at first. 4. For the NFRW Convention, different events were on three different floors and the bottom floor was hard to find...at first it was confusing. (Different banks of elevators required for various floors.) 5. I received an overnight package at the Fed-ex office in the hotel, and had to pay an extra $10 handling fee after paying $55.00 shipping fee from home!!! Yikes! $5 would have seemed more reasonable! 6. The concept of the Executive Suite for "free" breakfast was not explained when I booked the room. I found out about it when I arrived. Most hotels now provide free breakfast. 7. Marriott reservation staff is remote and cannot provide specific information about each hotel...it took me awhile to search and find the actual front desk phone no. to give to my family in case there was an emergency and they needed to reach me. Good idea: Include actual phone no. of hotel booked, not an 800 number, on the confirmation. 8. No ice machine handy...had to call and ask for ice to be delivered to the room. 9. No hotel shuttle from the airport - Alternate transportation had to be arranged, which seemed odd for a huge convention hotel like this. We used an Express Downtown bus and Lyft. Express bus option for downtown not explained when I booked. Our group got last-minute info on transfers from convention organizers. 10. At convention meals, it looked like a lot of food was going to be wasted! Do you donate leftovers to shelters or other places? 11. Wine and beer prices too expensive at convention meals - $12.00 wine, $10.00 beer for domestic labels.

Plussat: Very comfortable bed and spacious room. Also LOVED the gym!

Miinukset: We had very poor service in the lounge on Friday night. The waitress was not friendly and offended 2 of our guests who left as a result of her offensive comments.

Miinukset: Over billed my room service then didn’t remove the charge, fridge leaked constantly, hair dryer didn’t work

Plussat: Good location and clean

Miinukset: Breakfast was just okay and could have been better.

Plussat: Spacious room, extremely comfortable bed, everything was sparkling clean. Friendly staff, great breakfast.

Miinukset: A little pricey, even when booked several months in advance.

Plussat: Clean, awesome breakfast, comfortable beds, located 1 minute from Lucas Oil Stadium! Really, it's just across the street...

Plussat: The kitchenette was great and fixtures all updated beautifully

Miinukset: Loved it all except paying for parking

Plussat: The pool and the breakfast.

Miinukset: The hotel was a bit dirty. The room next to ours partied until about 1230 on a Wednseday. Anread a description that this hotel had a restaurant but it did not.

Plussat: I liked that it was close to the venue we were visiting and also provided shuttle to and from .

Plussat: The breakfast was delicious, the room was super clean, and the entire staff was friendly but professional. This location is within walking distance to a ton of attractions as well. This was my second time staying here and I really enjoyed it. I highly recommend this hotel.

Miinukset: There wasn't anything about this hotel I didn't like. It was my second time staying here and everything was wondeful.

Plussat: Nice spotless hotel in all! Room was very nice! Our bathroom very clean very neat. A great experience.

Miinukset: I wish there was a little more to the buffet. Parking was not free and I was not told that until I arrived I feel as if I’m paying for the hotel it should include parking like most other hotels!

Plussat: I did like how the Indianapolis cops, fire department crew, medics, and hotel staff were all very nice and offered as much help as they could to get our trip back on track. The hotel staff went above and beyond to help us out, from storing our car seats to taking us to get rental car. Luckily no was hurt and we had a great couple days after a rough start.

Miinukset: I didnt like that in drove 3 hrs and literally wrecked my car 100 feet from hotel.

Plussat: Great pool area.

Plussat: room was not clean ansmelled. the breakfast made me sick. The staff was rude. They ignored please do not disturb and the hotub have me ringworm. great location but not worth the money or star level.

Miinukset: location.. that is all. recomend the hotel behind express.

Plussat: Nice size room and very comfortable

Plussat: Location to great restaurants and basketball stadium. Very polite staff throughout hotel.

Miinukset: Restaurant service is slow, which was not a problem when catching up with good friends but it was noticeable. Walls between rooms were thin. We could clearly hear everything in the room next to us.

Plussat: Room was nice. Hotel was nice. Comfy bed. Big shower.

Miinukset: We were told that the security fee would be 200$ or 50$ a night before our trip when I called to confirm my booking. So we budgeted money for that. When we arrived that 200$ was actually 457$. Which I know we get that back after the trip but that is absurd. And when asked about the price the attendant did not know why it was charging us that much, just that is was and said it’s my banks fault. When I asked if she could honor the original price she said she couldn’t change it and she said we couldn’t speak to a manager. So we were an extra 257$ short of money on our annual vacation because of that BS. My wife and I had plans to go to a nice pricey restaurant on our vacation and that was blown out the window because they took more than half our food and spending budget for a stupid security fee. Beware! Staff was very unfriendly and unhelpful, hotel is overpriced and has so many hidden fees. Also, no microwave in the rooms and the refrigerator doesn’t work. We will NOT be returning. We had a bad experience the second we arrived and we immediately said we would not be staying there again. Basically ruined our vacation because we couldn’t spend any money.

Plussat: Location

Miinukset: Staff not helpful...difficult with car and valet understaffed...1 robe for 2... I understand restored older properties but outlets scarce...

Miinukset: $45 for parking seems high... only disappointment...

Plussat: The staff was professional and friendly

Miinukset: my room was small

Plussat: Our stay was absolutely perfect. The staff was amazing from check in to check out (even having the valet bring our car around while we finished breakfast without our knowledge). The entire hotel is stunning. The decor in the lobby and room were impeccable. The design is definitely worth seeing and experiencing for yourself. It seems that everything was considered, all the way down to the fragrance in the lobby.

Plussat: The staff was perfect. So helpful from parking, check in, and room service.

Plussat: Really helpful and friendly staff. Jay, the bartender, was great. He heard I wasn’t feeling well and sent up a bottle of ginger ale to my room. Keith, the doorman, was happy to offer options of where to go and see. The hotel smells great and I loved the design

Miinukset: The bathroom door opening right onto the bed.

Plussat: Everything was great, the atmosphere was amazing and the staff was absolutely helpful.

Miinukset: n/a

Plussat: walking distance to everything downtown.

Miinukset: No parking. Only valet

Plussat: Staff is amazing, polite and very helpful

Plussat: the bed was very comfortable and the shower was amazing!

Plussat: The location

Miinukset: That you had to pay for everything I didn’t even see a refrigerator until today. I think the hotel cost to much and isn’t that lavish

Plussat: Overall the facility was very nice. The staff and location were excellent. We had a pleasant get away from our side of town.

Miinukset: Our room was extremely dusty!! Dusty was everywhere so we assumed the room had been turned over long before we arrived. The dust combined with the a/c on caused my boyfriend and I to sneeze and sniffle constantly. He’s a simple guy so he insisted we don’t inform the front desk and make the best of the circumstances.

Plussat: Close to the stadium. Eating areas and entertainment.

Miinukset: The price was a little high because of the colts game.

Plussat: Location, room view, friendliness of staff, multiple access to outside (door locations/skywalk)

Miinukset: My bed sheet felt dirty, as if they were old or not put on the correct dryer setting.

Plussat: location and overall quality

Miinukset: I found the technology side of the hotel a bit lacking, wifi was marginal, no movie rentals and no checkout from room available. Not a deal breaker but would expect better.

Plussat: great location and liked the bar/lounge area.

Miinukset: Our room was right by the elevator - literally in the elevator lobby area of our floor. Seems crazy to have a room that close to where people are regularly at and often talking, no matter what time it is.

Plussat: Very convenient to bankers fieldhouse, room was very clean, and the staff was very friendly

Miinukset: The room was clean, but for the price I felt the room could have been nicer, overall stay was very nice

Plussat: I really enjoyed the fact that the hotel is in a perfect location. it's centrally located. the bed and pillows were very comfortable and the hotel is nice and quiet.

Plussat: How fast we were able to get into our room with no hassle. Very friendly staff. Rooms were cleaned well bathroom nice and clean. Room had no unpleasant odor! Great bang for our buck considering location and popular event going on that whole weekend.

Miinukset: In the middle of the night EVERYONE'S key stopped working. And we had to get replacements. Totally not the staffs fault though. And the parking garage was too expensive for their guest! I could understand if we were randoms and you want to discourage others from parking their in order to save space for your guest but that was not the case.

Plussat: Breakfast buffet was nice but VERY expensive ($23). Location of the hotel was very convenient to good restaurants...

Miinukset: I paid $70 for 2 nights parking - that's obscene.... Also, when I returned to my room at 3 PM, it had not yet had maid service...

Plussat: Location

Miinukset: Valet parking

Plussat: It was bright and spacious

Plussat: Staff was so friendly & directed us to great local bars/restaurants. Location ideal. Breakfast always delicious. Love to stay at Hampton Inn & Suites. Always makes for enjoyable vacations.

Miinukset: Had to waste gallons of water running to get hot.

Plussat: The free cookies in the lobby at check in and the amazing breakfast! Personal smoothies for the win!

Plussat: The staff was very friendly.

Miinukset: The carpet was sticky in my room.

Plussat: fridge and microwave and location

Miinukset: parking too expensive and not much close

Plussat: Extremely friendly staff. Terrific location to downtown sights. Very easy for getting Lyft drivers.

Plussat: Location -- perfect! Breakfast was delicious, included healthy choices, a good variety of things to choose from, and the staff was so helpful and welcoming.

Miinukset: Everything was excellent.

Plussat: The breakfast was amazing (particularly the smoothies!) and it was within walking distance from anything we needed. The staff was super helpful. We had a phone issue and they were more than accommodating, We felt like they went out of their way to help us. What could have been a complete disaster worked out in the end because the hotel staff was so great and willing to help. One of them even fixed the phone issue! :) Honestly, this trip was made better by this hotel and the staff. This was the 2nd time we stayed here and will definitely go back. We loved everything!

Plussat: The staff was awesome!!! (desk clerks, valet, housekeeping, the dining staff, just everybody). The location was also great. We parked the car and walked to most of the places we went. We will definitely be returning

Miinukset: The room was nice but a little small (it was very clean though), the bed listed as a queen but also seemed small (it was very comfortable though), and the breakfast wasn't as awesome as it was a few years ago when we stayed at Hampton Inn. The first morning the eggs were cold and the sausage wasn't quite done but it was better the next morning.

Plussat: I liked that the hotel was easy to locate

Plussat: Very clean. In a great area downtown. Will travel here again and stay here.

Plussat: The breakfast was AMAZING. Fresh smoothies and even prime rib. The staff went above and beyond to make sure we were comfortable and even held our bags after checkout as we wouldn't be coming back to the hotel until later in the afternoon. The room was beautiful and everything worked well. Hot water, nice lighting, quiet hotel. They provide noise machines in case you aren't used to the sounds of the city.

Plussat: The Breakfast is terrific at this location and Free. The location is close to everything. The staff and especially the Valet staff bend over backwards for you. Very friendly bunch of employees at this location. Security is very good here as well.

Miinukset: The only thing I would add is a pool. Even though this trip we wouldn't of had time to use it. We always like to use those facilities.