Indianapolis hotellit lähellä Hilbert Circle Theatre

Plussat: Nothing

Miinukset: After driving all day (about 500 miles) I got to the hotel only to be told they had overbooks rooms and that I was being bumped. I booked this hotel months in advance so that I could walk to the convention across the street. Now I have to drive 10 miles every day, get up around 5:30--6am just so I have a chance to find parking. Oh and when I asked to speak to a manager from the hotel they called security on me and my wife instead... this hotel doesn't care about its customers, only overselling their rooms. Do yourself a favor and pay a little more for one do the nicer hotels in the area.

Miinukset: hit you hard for taxes and parking

Plussat: Location

Miinukset: Wifi was the worst I have ever experienced in a hotel. "Upgrading" to high speed did not top dial up speeds. Tech support was no help, "shared network" "it appears many are using it right now". Unacceptable. Really slow elevators. Waiting 10 minutes for an elevator is simply unacceptable as well. Dental floss spotted on hallway floor. Stayed there for days. Seriously? Big bug spotted on curtain and it was moving up and down. That was it, I left a day early!

Plussat: The location, inexpensive parking, friendly staff, clean pool & spa.

Plussat: full kitchen, sitting area in suite, snacks in evening and breakfast in the morning

Miinukset: small pillows-why have a king bed with pillows smaller than standard ones? Our room wasn't serviced on the Friday we were there. Ran out of bathroom tissue...used kleenex and had to use a hand towel to dry after showering as no clean towels available.

Plussat: The hotel was located conviently and was nice and clean.

Miinukset: We had requested a room opposite to the trains and our room was very close to the loud trains that rolled through all night. We won't risk a nights sleep by not getting our request filled next time.

Plussat: Speedy check in

Plussat: Liked the white sheets, quality linens in our two queen bed room. The queen bed rooms are bigger than the king size rooms. Rooms are quiet and well laid out. Very convenient. We got 2 sets of towels each day. Staff is very efficient and helpful. Courtesy bus was great but only went two mile radius. The banquet they did for our large group was outstanding quality.

Miinukset: The bar area was set up with too many tvs, so group conversation was limited.

Plussat: Our room was very spacious and the hotel was in a great location (close to shops, restaurants, etc). The beds were comfortable and everything was squeaky clean!

Miinukset: This hotel was a bit expensive (but was nice) and there wasn't a shuttle to and from the airport. The cab fare was about $30 plus tip.

Plussat: Centered in downtown, everything is within reach from this hotel. Great hotel and staff.

Plussat: Very nice spacious room. It was clean and comfortable.

Miinukset: I was charged 34 dollars to park in the connected garage, but was not told that it cost anything.

Miinukset: Staff was very busy that weekend. Hotel seemed a bit understaffed. Not as friendly/helpful as I would have expected.

Plussat: The room and bathroom were very spacious and the location was great. My son left his stuffed animal there and the housekeeping staff was great! They overnighted it to us the next business day. All the staff was courteous and helpful.

Plussat: Location service

Miinukset: Light fixture in bathroom burnt out. Bottom dresser drawer kept opening creating tripping hazard.

Plussat: Excellent view, fast elevators, handsome lobby, pillows of varied thickness.

Miinukset: Paying for wifi, paying for parking, noisy neighbors. This is trivial, but it mattered to me: the paper coffee cup they provide in the room leaked on my white shirt while I was in a meeting.

Plussat: Clean, and comfy. Walking distance to most of the entertainment downtown has to offer.

Miinukset: Paying 30 dollars a day to park in the hotel garage.

Miinukset: Heat did not work in our room. Brr!! Would only go up to 62 degrees.

Plussat: Big room. Several restaurants at the hotel. Connected to the mall

Miinukset: Had to pay to park...I guess that is expected in the city though. Hotel was great though!

Miinukset: We had a full day planned in Indy on Saturday but after we had to evacuate all three of our rooms at 5:30 on the 11th floor because water was rushing through the halls. I had reserved room 1111, 1128 and 1134 for a business/pleasure trip with co workers but it definitely came to an abrupt halt at 5;30 am. I inquired about some kind of credit with Hotel Clerk and CS at Hotel.com but got no resolution or acceptable compensation for this debacle. I know it was outside the control of many but our plan was significantly inconvenienced by this occurrence.

Plussat: Clean, good location, good service

Miinukset: there was construction on my floor but it had no impact on me.

Plussat: Very nice rooms. Comfortable beds! Very well kept.

Miinukset: Breakfast not included and was expensive if you wanted to order it.

Miinukset: Staff was fine, but someone was let into our room while we where still in there. Not great on that. Housekeeping woke us up at 830 to clean when check out was listed at noon.

Plussat: Close to convention center, clean, good breakfast

Miinukset: No vent fan in the bathroom, hallway smelled musty

Plussat: Could hear the tvs from both rooms on each side. Could hear each and everything in the hallway. Rooms are extremely small. To high for what you recieve. Would not stay again.

Plussat: Nothing

Miinukset: The hotel sold my room out from under me, and when I asked to speak to a manager they called security to escort me out rather than explain why I didn't have a room after booking months in advance and driving 8 hours to get to the hotel. They didn't even have the decency to call me before hand. Do yourself a favor and stay at one of the nicer nonMarriot hotels downtown. This place only cares about overbooking so they can make as much money as possible.

Plussat: The bed was very comfortable, the curtains blocked the sun well, and the toiletries were good quality. Good location, very accessible to downtown Indianapolis.

Miinukset: I think someone was able to open my door with their key, fortunately I had the latch on so they weren't able to enter my room. Also, the shower door slams shut very loudly.

Plussat: Staff was excellent and very helpful

Miinukset: Parking prices

Plussat: Location

Miinukset: No parking available for guests upon check-in. We had to find a public parking lot several blocks away. Bathroom sink would not drain. When the toilet was flushed, water backed up in the sink. Bathtub faucet was very loose from wall and fixtures didn't look clean.

Plussat: The location was great, and cannot be beat. The beds were comfortable and the room was spacious and comfortable!

Miinukset: Parking should either be included or discounted for those staying. We reserved a King deluxe facing the city and got 2 full size deluxe room facing air conditioning units on top of the conference center. Overall clean hotel, but for a downtown hotel for the price, it wasn't satisfactory.

Plussat: The food, particularly the oatmeal, was very good. Also, the room service and front desk staff were friendly and helpful.

Miinukset: We had to wait well into the evening (until 7 or 8nat night) for our room to be cleaned and that only happened by then because we asked. Several times. The wallpaper was peeling in the bathroom, the shower curtain smelled of mildew and there was mold in the shower

Miinukset: the renovation finishes we not up to par, everything was sloppily done. our roon overlooked a nasty rooftop. we had to pay an additional $30 to park our own car on the premises after the room was over $150. Ridiculous and we expected a beautiful hotel. The whole lobby was under construction and it was embarrassing to have to bring my guest in to that.

Plussat: Heavenly bed, as usual

Miinukset: The staff was so nasty. Ms. Morales was disrespectful and ambivalent to the customer experience.

Miinukset: We were given the keys to an occupied room, which turned out to be an NFL player, then left in the hallway for an hour while the hotel tried to figure out where to put us. They told us the hotel was empty from New Year's Eve the night before but seemed to have booked the only two customers to the same suite! No apologies whatsoever from the manager of the hotel after the hour and a half inconvenience of looking at three rooms before finally getting to what we paid for. We were given a credit to the hotel restaurant and when we tried to use it the bartender told us to pay the tab and the front desk would reimburse us the next day. Thought it was weird but had somewhere to be so I paid the tab. Needless to say, we didn't get a dime back of the "credit" we were supposed to receive, instead we spent $70 on a restaurant we weren't planning to go to. The customer service we experienced for a Westin was unbelievable and they did nothing to make up for all the issues. Will never stay here again.

Plussat: The view from our room was of downtown and from the 13th floor pretty incredible. Everything we needed was within walking distance which for us was wonderful.

Miinukset: For the cost of the room, tacking on a fee for wifi seemed much. Being in this hotel for business made conducting business difficult and the computers in the lobby were no help. I feel a bit like I paid for more than what I got out of staying in this hotel; beautiful, but pricey.

Miinukset: Nice stay friendly staff.

Plussat: Love that The Westin is pet friendly, but no dog NRD or bowls this time. Tight fit on double beds.

Plussat: They upgraded us for free since it was our anniversary which was so gracious and nice!

Plussat: The beds!

Miinukset: No rooftop access.

Plussat: The view and the comfortable bed.

Miinukset: Lack of provision of a kettle and tea bags (not everyone drinks coffee).

Plussat: Very nice location for shopping. very welcoming staff. very clean rooms. bed was comfortable. nice view from room

Miinukset: Breakfast should of been included with the price.

Plussat: Location, Location, Location

Miinukset: The Wireless Charge

Plussat: The bath products were very nice- I've never seen soap shaped like a leaf at a hotel- very fancy!

Plussat: The staff and the facility were both wonderful. The price for the room and parking was high, but it was very convenient for the conference I attended.

Plussat: The Westin in Indianaplolis is dated, rooms could use updating.

Miinukset: Very small bathroom

Plussat: The hotel was great. Love the location. Love the bed . Room was nice & clean. This was a return trip and will stay there again.

Plussat: The staff was very accomodating during a very busy check-in. Hotel was in perfect location for downtown Indy. The room was nice!

Plussat: valet parking made it easy and they were always quick to get my car. the front desk was helpful and curteous.

Miinukset: could not check in until 3:00 pm- departure from the hotel parking lot took us 1/2 hour! will not stay there again

Plussat: Its in the middle of downtown with good access to lots of restaurants

Miinukset: There is not street entrance- you need to drive up a parking garage ramp to a dingy drop off area, then go up an escalator to check in. The hotel has seen better days - getting worn. My AC did not work (90 deg outside). It took two calls to maintenance, then arguing with the guy about how an AC works (properly) to finally get a new room at 9:30pm. A place to remember - remember not to stay there again.

Plussat: Staff was extremely accommodating, my room was great, everything about the stay was a genuinely good experience.

Miinukset: Room service took a little long, but my order was very beautifully presented and extremely high quality food.

Plussat: The only part I liked was the staff and location.

Miinukset: The room was cold...no heat. 2 lights were out in the room at check in...another was falling out of the ceiling. The view from our room was nice...but the window had face prints all over it n I told my daughter not to touch it. The shower had hair in it at check in. I had to ask for toilet tissue because it was not refilled during cleaning. Everytime we went to the pool we had to ask for more towels...and sometimes they weren't received before we were done swimming. I am a single mom and we were there for 4 days...the staff was very helpful...but the hotel was not at all what I expected.

Plussat: Location was great for where we needed to go. Authorized late check out

Miinukset: Arrived to find a person urinating in front of location Message regarding late check out was not passed on Shower had cold water on last day at the location $28 parking fee/per day was not clearly indicated during booking Housekeeping left spray bottle and rag within the room Attempted to use telephone and it did not work.

Plussat: Old hotel!!! The location was perfect in downtown, but the hotel was under construction, broken tile in the lobby, primer on the walls, small check in area, etc.l Worst part was their air system only does heat or AC based on the outside weather. Our room was 80 the entire weekend. Parking garage is terrible. Do not take large vehicle in garage. I would not recommend.

Miinukset: The heating system was bad. My heat never came on. I understand all the construction, but cleanliness can still be maintained. The elevators were filthy and being used by staff, construction crew and equipment movement. The entrance from the garage was so filthy it reminded me of being in New York. First impressions are everything. I'm sure once all the renovations are complete it be be amazing again.

Plussat: This was a great hotel; wonderful service with a great downtown location. You're within walking distance of great restaurants, Circle City Mall, Convention Center and Lucas Oil Stadium. The staff was extremely helpful. We will return again.

Plussat: Very good locatin.

Plussat: The Hotel staff are very courteous and helpful. We needed directions and the personnel at the front desk were very obliging, We came to Indy to ride our bikes on the Monon Trail so the location of the Hotel was good, the trail starts on 10th street. It was our second trip to your Hotele but not our last, let your employees know they do a excellent job.

Plussat: convenient location and nice room

Miinukset: one elevator was out of service, which led to delays getting to and from room

Plussat: I really liked the layout of the room and the easy access to all the shopping and entertainment.

Plussat: The staff was wonderful and went out of their way to make our trip enjoyable. I would especially like to thank Shelley Maher - she went completly out of her way to help us and make sure we had one of the larger rooms for our anniversary. She even sent me info. on the places nearby that were having a Thanksgiving meal - it is people like Shelley that will make us return and tell everyone to stay at Embassy Suites.

Miinukset: We had been approved for an early check-in and were even an hour later than we had asked. However, when we arrived from our 2.5 hour road trip on Thanksgiving the room was still not ready for 2 hours after we had arrived. Being that it was Thanksgiving and everything was closed or booked, there really wasn't anyplace for us to go. It would have been nice if they would have been able to get the room ready a bit sooner.