Indianapolis hotellit lähellä Soldiers and Sailors Monument

Plussat: Small modern hotel with a restaurant and bar. The staff was very friendly and helpful

Plussat: The location was great! The staff was very friendly and helpful. My room was very clean and comfortable.

Plussat: Room wasn't huge but very nice and the location was perfect! Loved the coffee maker, I enjoyed the espresso that was much needed!

Miinukset: Nothing, it was just right.

Plussat: The room although not big felt spacious. Staff was very inviting and helpful.

Miinukset: We left with what appeared to be some sort of bites. After some investigation, we discovered they were bed bug bites. And they turned into very itchy and painful sores. More developed in the next couple of days. We did call so they could exterminate the bed. Frank said he would comp the room. We never asked for it but why say it if you aren't going to do it.

Miinukset: Room smelled

Plussat: The art and design elements are excellent. Staff is friendly and accommodating to guests. The popcorn and hummus at Platt 99 (bar) was good. Nice Gin selection too.

Miinukset: The first suite room I was given it had a strong mildew smell. The second room did too but just not as much so I didn't say anything. There was a water mark on the bathroom ceiling. (note: spoke with an Indy friend that was recently down there using a conference room during a heavy rain and water was coming near the windows. No doubt there's a water leak issue). The bed sheets had a tear in it and I ran out of toilet paper since the roll was low and they didn't leave a spare. The "mixology" bar is lacking the "-ology." The bartender hasn't studied much as she mixed my Tom Collins with Sprite. Just a notch above using sour mix. Went with just Gin and Tonic on the second round and got upcharged for Q Tonic. So, they hit it on the surface but miss on execution of product. The good news is it's easily correctable and I hope they do because this is a nice addition to Indianapolis.

Plussat: Boutique feel in a business size hotel.

Miinukset: The soup came warm but didn't come with a spoon. The salad came warm (vs cold) and didn't come with any dressing on the salad or on the side, also did not include the ingredients as listed on the menu. The pasta came warm but did not have the ingredients as listed on the menu, was just pasta and onions, basically inedible. Beer and white wine were not served cold, everything was room temp. I will say it was a Holiday so they were likely understaffed in the kitchen, but when you are a boutique hotel open for business with no restaurants or bars open, and left with only room service to offer charging full price it should at least meet the menu ingredient expectations. Otherwise call the guest and make another recommendation for available food options.

Plussat: energy efficient pet friendly clean modern good location

Plussat: Loved the atmosphere and the modernness of the hotel.

Miinukset: The toilet didn’t work all the time.

Plussat: Great look. Excellent room. The bar has terrific drinks and food

Plussat: Urban feel, crisp, 2 excellent bars and outdoor terrace, hip, green, upscale, quiet but not dead, very accommodating staff, close but not in the noisy center of things. The art and furnishings are the best. I saw that a Yolk breakfast restaurant was opening on the corner. That's a great breakfast place. You can take your dog, they even have a place to walk him.

Miinukset: Getting into or out of the parking garage seems to always be a a hassle. No pool, but sometimes that's a good thing = no noisy children. I just like to know I have the option. No rooms have tubs, but they have great showers.

Plussat: The bar was amazing. Bartenders were extremely knowledgeable and it was a really fun atmosphere.

Miinukset: I found two used bandaids on a pillow in our room. Ruined the hotel experience for me.

Plussat: We truly enjoyed the initial vibe walking into the hotel and seeing the colorful lamps. The artwork throughout the hotel was a bonus. Cannot wait to visit Indy again. The only downside...did not have a chance to go to the bar...next time!

Plussat: Loved the art throughout the hotel, made it special to be there. Food and drinks were good, the room was very nice. We hope to visit again!

Plussat: The hotel was located conviently and was nice and clean.

Miinukset: We had requested a room opposite to the trains and our room was very close to the loud trains that rolled through all night. We won't risk a nights sleep by not getting our request filled next time.

Plussat: Speedy check in

Plussat: Liked the white sheets, quality linens in our two queen bed room. The queen bed rooms are bigger than the king size rooms. Rooms are quiet and well laid out. Very convenient. We got 2 sets of towels each day. Staff is very efficient and helpful. Courtesy bus was great but only went two mile radius. The banquet they did for our large group was outstanding quality.

Miinukset: The bar area was set up with too many tvs, so group conversation was limited.

Plussat: Location service

Miinukset: Light fixture in bathroom burnt out. Bottom dresser drawer kept opening creating tripping hazard.

Plussat: Excellent view, fast elevators, handsome lobby, pillows of varied thickness.

Miinukset: Paying for wifi, paying for parking, noisy neighbors. This is trivial, but it mattered to me: the paper coffee cup they provide in the room leaked on my white shirt while I was in a meeting.

Plussat: Clean, and comfy. Walking distance to most of the entertainment downtown has to offer.

Miinukset: Paying 30 dollars a day to park in the hotel garage.

Miinukset: Heat did not work in our room. Brr!! Would only go up to 62 degrees.

Plussat: Big room. Several restaurants at the hotel. Connected to the mall

Miinukset: Had to pay to park...I guess that is expected in the city though. Hotel was great though!

Miinukset: We had a full day planned in Indy on Saturday but after we had to evacuate all three of our rooms at 5:30 on the 11th floor because water was rushing through the halls. I had reserved room 1111, 1128 and 1134 for a business/pleasure trip with co workers but it definitely came to an abrupt halt at 5;30 am. I inquired about some kind of credit with Hotel Clerk and CS at Hotel.com but got no resolution or acceptable compensation for this debacle. I know it was outside the control of many but our plan was significantly inconvenienced by this occurrence.

Plussat: Clean, good location, good service

Miinukset: there was construction on my floor but it had no impact on me.

Plussat: Very nice rooms. Comfortable beds! Very well kept.

Miinukset: Breakfast not included and was expensive if you wanted to order it.

Plussat: Staff was excellent and very helpful

Miinukset: Parking prices

Plussat: Very Clean

Plussat: Location

Miinukset: No parking available for guests upon check-in. We had to find a public parking lot several blocks away. Bathroom sink would not drain. When the toilet was flushed, water backed up in the sink. Bathtub faucet was very loose from wall and fixtures didn't look clean.

Plussat: The location was great, and cannot be beat. The beds were comfortable and the room was spacious and comfortable!

Miinukset: Parking should either be included or discounted for those staying. We reserved a King deluxe facing the city and got 2 full size deluxe room facing air conditioning units on top of the conference center. Overall clean hotel, but for a downtown hotel for the price, it wasn't satisfactory.

Plussat: Convenient with helpful staff. Very nice rooms. Great having a starbucks in lobby.

Miinukset: The restaurant in the hotel was a pseudo-high-end steak place, not good for travelling with kids.

Plussat: The food, particularly the oatmeal, was very good. Also, the room service and front desk staff were friendly and helpful.

Miinukset: We had to wait well into the evening (until 7 or 8nat night) for our room to be cleaned and that only happened by then because we asked. Several times. The wallpaper was peeling in the bathroom, the shower curtain smelled of mildew and there was mold in the shower

Miinukset: the renovation finishes we not up to par, everything was sloppily done. our roon overlooked a nasty rooftop. we had to pay an additional $30 to park our own car on the premises after the room was over $150. Ridiculous and we expected a beautiful hotel. The whole lobby was under construction and it was embarrassing to have to bring my guest in to that.

Miinukset: We were given the keys to an occupied room, which turned out to be an NFL player, then left in the hallway for an hour while the hotel tried to figure out where to put us. They told us the hotel was empty from New Year's Eve the night before but seemed to have booked the only two customers to the same suite! No apologies whatsoever from the manager of the hotel after the hour and a half inconvenience of looking at three rooms before finally getting to what we paid for. We were given a credit to the hotel restaurant and when we tried to use it the bartender told us to pay the tab and the front desk would reimburse us the next day. Thought it was weird but had somewhere to be so I paid the tab. Needless to say, we didn't get a dime back of the "credit" we were supposed to receive, instead we spent $70 on a restaurant we weren't planning to go to. The customer service we experienced for a Westin was unbelievable and they did nothing to make up for all the issues. Will never stay here again.

Plussat: The view from our room was of downtown and from the 13th floor pretty incredible. Everything we needed was within walking distance which for us was wonderful.

Miinukset: For the cost of the room, tacking on a fee for wifi seemed much. Being in this hotel for business made conducting business difficult and the computers in the lobby were no help. I feel a bit like I paid for more than what I got out of staying in this hotel; beautiful, but pricey.

Plussat: Love that The Westin is pet friendly, but no dog NRD or bowls this time. Tight fit on double beds.

Plussat: They upgraded us for free since it was our anniversary which was so gracious and nice!

Plussat: The beds!

Miinukset: No rooftop access.

Miinukset: They turned off the water while I was brushing my teeth in the morning, so I could not rinse my mouth. They said the water would be off all day. As a result, I was forced to leave them a present in the toilet.

Plussat: We liked the friendly staff from the minute we walked into the lobby- everyone was very helpful! The hotel was within walking distance of everything we wanted to see and do! Fabulous weekend!!

Miinukset: We never did get the comfort beds to work but slept ok anyway!

Plussat: Front desk staff was fantastic. I left my Ipad in the car that was valet parked and they retrieved it in a flash! Connor, the valet supervisor, gave excellent directions for walking to Mass Ave. and was very cordial. Room was very quiet and the bed was so comfortable. Would absolutely return to this hotel!!

Plussat: The staff was great. They helped us plan our night when plans were changed and they gave us amazing advice.

Miinukset: One reason I picked this hotel was to enjoy the pool and it was closed for cleaning.

Plussat: Great to be within blocks of all the activities on monument Square. All employees were very nice and accommodating.

Miinukset: the hotel charged my credit card for the stay when i had already been charged by the online booking service and the hotel also charged the online booking service and i have yet to get assistance resolving the matter. i talked to two different people who have told me two different things. When i asked for a copy of my receipt they sent me a blank receipt. When i checked out, i was told the total charge to my card and then told "oh, i wasn't supposed to tell you that". They had asked me to pay again, saying my credit card was declined. When i got home, my credit card statement said otherwise.