Innsbruck hotellit lähellä City Tower

Plussat: Huone oli tyylikkäästi sisustettu ja näköalana oli vuoret. Huoneessamme oli ilmastointi ja parveke, mikä oli suuri plussa hellesäällä. Huoneen kylpyhuone oli tilava ja toimiva. Auton saimme lisämaksusta (13 eur/vrk) parkkiin hotellin alapuolella sijaitsevaan kauppakeskuksen parkkihalliin. Aamiainen oli keskivertoa parempi ja valikoimaa riitti.

Miinukset: Huone oli hieman ahdas ja siisteydessä oli paikoitellen toivomisen varaa.

Plussat: Very clean hotel. Modern interior design. Hotel is located in a fantastic location in the center of the city.

Miinukset: A little expensive.

Plussat: Aamiainen oli yksi parhaimmista! Valikoima todella runsas kaikessa, erityisesti kylmissä. Erikoisruokavaliot huomioitu hienosti. Astiasto piristävä ja aamiaishuone upea! Sijainti keskeinen ja hotellin puitteet yksinkertaisesti todella hienot!

Miinukset: Näkymä huoneesta oli valokuiluun (huone oli kuitenkin todell siisti ja suuri).

Plussat: Ihanan hyvä aamiainen.

Plussat: Perfect location, central to everything. We had an amazing balcony that was really nice to relax on. Everything was clean and the staff were very friendly.

Plussat: Great Room. Wonderful views of the mountains

Plussat: Breakfast is ok but nor for 4 stars hotel. Location is in the very center but in total -- it was awful expirience.

Miinukset: Everything is totally disaster. In one word: i don’t know how this hotel got 4 stars, for me it was like a hostel and even worth. There is nothing in the room: no glasses, no tea, coffee (i had this even in cheaper hotels!), no spoons, knifes... The fridge is empty: they propose to buy it in vending machine on other floor! I remind: 4 stars... There is only shampoos, shower gel and 1 soap. During all our staying they NEVER gave more shampoo and i had to ask them about it on a third day. We booked economy class room (145 eur per night) with view. It was in description of the room and i even wrote it in a letter to hotel, to make sure that we will have it. When we arrived i found a room with a view on a grey wall in 1 meter of window and the little window on a side which doesn’t give any light at all, not functional. So -- no view. When i went on reception and asked why it’s like this they said that i booked this kind of room and if i want room better i need to pay... Wow, really? I was shocked. To have bathrobes you have to pay deposit 50 eur. And then return them on a desk by yourself while checkout. Pay extra, even deposit, do all by yourself while it’s 4 star hotel?.. If you need iron you have to go downstairs and take a key from a room with iron. No one cares: you have to do everything by yourself, go downstairs, after you have to return it by yourself... And the room with iron is just disgusting: 2x3 mètres, the strongest smell of chemistry, was awful. And the board for ironing was very old, dirty, in yellow spots... I had to prepare my white shirts for official meetings and i didn’t do it. When we checked out it was the last day before quarantine so next day no clients. When we went to breakfast guy downstairs told it will be in OTHER hotel! We spent time going there and back, where a bit late with checkout (20 min) and had a call that we need to checkout faster! Wow, really? So awful service... Someone check this hotel and take away the stars!

Plussat: Saksalaistyyppinen aamiainen oli monipuolinen ja laadultaan ok. Hotellissa uima-alla ja erikseen kolmen saunan Spa. Ystävällinen henkilökunta. Sijainti oli loistava.

Miinukset: Hieman kulunut yleisilme.

Plussat: Perfect location for sightseeing, not bad wellness, very friendly and helpful hotel staff

Miinukset: Breakfast was a bit poor and it was hard to find a clean table to sit (somehow the restaurant staff didn't have time to clean the tables)

Plussat: Ravintolasta pidimme ja jotkut virkailijat respassa olivat tosi ystävällisiä, mitä ei voi sanoa saapumisillan henkilöstä. Tuli huono ensivaikutelma. Huoneesta ei ollut mitään näköalaa, sisäpihalle vastakkaisen talon seinään. Oli ollut ilmeisesti joku vesivahinko. Jouduimme kävelemään muoviseinien läpi, minkä välissä oli kuumailmapuhallin

Miinukset: Katso yllä. Kun tulimme hotelliin ja esitimme vuocherin, sanoi virkailija: teillä on varattuna 2 kpl kahden hengen huoneita. Kun kysyin, miten se on mahdollista, virkailija sanoi: toinen on Expedialta ja toinen teiltä. Kun kysyin, eikö toista voi mitenkään peruuttaa tai muuten hyvittää, sanoi virkailija, ettei se ole mahdollista, koska molemmat on maksettu ja tolosti minulle paperin, missä oli Expedian puhelinnumero ja sähköpostiosoite. Koitin vielä samana iltana soittaa numeroon, mikä meni suoraan vastaajalle (en osaa kovin hyvin englantia), joten kurjoitin heille sähköpostin, johon en ole vieläkään saanut vastausta. Asua oli lyhykäisyydessään näin: kun olin varannut lennot, minulle tuli Expedialta mainos, hotelli Insbuckista, joka tuntui minusta sopivalta paikalta. Kun koitin varata sitä, kaikki meni ok, kunnes tuli luottokorttikohta,mihin annoin kaikki tietoni ja vastaukseksi tuli, luottokorttia ei voida hyväksyä, koita toista korttia. Sama uudestaan ja koitin vielä kolmattakinmkorttia, minkä jälkeen ymmärsin, että varaus on ok. Sitten rupesin ihmettelemään, kun ei koko viikkona ollut tullut mitään varausvahvistusta tai voucheria. Tarkastin vielä pääluottokorttini maksutiedot, eikä sieltä ollut veloitettu mitään hotellia. Koska meillä oli tärkeä olla juuri 12.1. perillä, menin ihan paniikkiin ja lähdin etsimään muuta hotellia. Huokasin helpoituksesta, kun sivullanne oli vielä yksi huone tähän hotelliin. Varasin sen heti käyttäen MC korttiani. Matkustimme Insbruckista suoraan Kanarialle, missä nytkin olen, enkä ole pystynyt selvittämään asiaa mitenkään. Ymmärrän, että olen nyt joutunut maksamaan kahdesta kahden hengen huoneesta, joista vain toista olemme käyttäneet. 4 ylimääräistä yltä on tosi paljon eläkeläisen budjetissa. Miten neuvoisitte minua nyt etenemään asian kanssa? Meidän piti vielä samana iltana ilmoittautua Olympiatoimistossa, joten kysyimme virkailijalta, miten sinne helpoiten pääsee.

Plussat: Excellent location, really close from pretty much every attraction. Overall staff is really friendly and helpful. Good value for the money!

Miinukset: Some staff members were making noise in the hallways or in the elevator sometimes, which was a bit disturbing.

Miinukset: Hotellin baarissa sai odotella henkilökuntaa todella kauan ennen kuin saapui paikalle.

Plussat: I liked the good position near the Golden roof and to city center. The hotel was clean and comfortable. We were everything to clean our hands for this Covid times .. Staff was friendly and kind.. The swimming pool was perfect and spa area .. Also the breakfast buffet was so delicious and cleaned.

Miinukset: I didn’t like the majority cost for my little baby that she slept with us in a double room and she didn’t have a bed even though we’ve booked for 2..

Plussat: Bar was very modern and comfortable. Barman was very attentive. Liked the Panorama spa facilities and terrace

Miinukset: No towels in my room when I arrived and the mini bar had half drunk bottle in it. Looks like it hadn't been checked. Car parking was a little inconvenient as the hotel car park wasn't in operation.

Plussat: Hotellin sijainti tosi hyvä, siitä hyvin lyhyt kävelymatka vanhaan kaupunkiin, bussi- ja raitiovaunupysäkeille sekä kaupungin keskustaan. Viihtyisä ja mukava hotelli, jonka huoneen (306) ikkunasta oli huikeat näkymät joelle ja vuorille. Hyvä sänky ja hinta/laatusuhde muutenkin hotellissa kohdillaan. Nude Spa alue suomalaisine saunoineen oli virkistävä kokemus aikuisille matkalaisille, tosin spa alue on aika pieni.

Plussat: The location is excellent: the hotel is situated close to many good restaurants and historical sites.

Miinukset: The bed was not comfortable. And during the whole night my sleep was interrupted by the noise from the street.

Plussat: Second stay at this hotel. Standards remain consistent. Excellent staff and breakfast. Room clean and functional. Well-located. Good spa facilities, especially the pool. Will definitely return.

Miinukset: Not applicable.

Plussat: The location was great and the views from the room were fantastic. The facilities at the hotel were the best we had encountered with saunas and pool etc.

Plussat: The hotel staff is always very polite,the facilities are clean and tidy.

Plussat: We did enjoy the location in particular and appreciated the underground parking in central location.

Miinukset: The use the car lift for personal purposes with children was not particularly exciting, but the kids liked it.

Plussat: Location, location, location. Friendly staff, nice rooms, good value. Can't wait to return.

Plussat: Erinomainen sijainti vanhassa kaupungissa. Palvelu ystävällistä. Aamiaistarjonta laaja ja palvelu ripeää. Hotelli toimi hyvin pienen lapsen kanssa matkustaessa.

Miinukset: Spa ei vastannut odotuksia.

Plussat: breakfast: good variety and quality

Miinukset: we left this hotel after 2 nights, because of the uncomfortable room: we could not turn down the heating and had to turn on the airconditionning in order to cool our room (in the winter!!) As it was situated to the busy street side, we could not sleep with the open window. Their homepage is very stylish and modern, but the hotel itself is kind of oldfashioned inside. Very tiny garage: complicate access for bigger cars. Kind of hectic hotel (bus groups)- no restaurant facilities if you want to eat à la carte.

Plussat: Location

Miinukset: Lack of evening restaurant, but plenty of places nearby

Plussat: everything - especially the staff

Plussat: Location

Miinukset: Noise

Plussat: Staff were very polite and ever so helpful. They went out of their way to provide some office equipment etc that I had left at home. There help ensured I had a susscessful visit. Also their Masseur was experienced and assisted with a shoulder problem more thoughoughly than the local medical personal where I live.

Miinukset: The breakfast layout could have been a little more ergonomic. I often saw people spinning around to look for the basics.

Plussat: Cleaness, modernity, location, very nice staff, size of the room

Miinukset: Mispricing about taxes. They give you the access for WiFi but staff did not mentioned about the 3€/day. A bit strange for a Mariotte, it should be included in the general price.

Plussat: Huone oli tilava ja siisti, jopa moderni, vaikka ulospäin hotelli on kulahtanut. Ylemmistä kerroksista (ainakin 7. kerros ja siitä ylöspäin) näkyy ikkunasta väkisinkin hieno vuorimaisema.

Miinukset: Aamupala oli yllättävän vaisu ja painottui "epäterveelliseen". Aamupalalla tarjoilu oli myös jokseenkin ailahtelevaa. Meille ei koskaan tuotu kahvia pöytään, vaikka naapuripöytään saatettiin tuoda. Samoin munakas tuotiin toiveiden mukaan paistettuna yhtenä aamuna, seuraavana ei edes kyselty... Siivous on hidasta eli check in ei todellakaan onnistunut kuin vasta kolmelta iltapäivällä. Siivooja ei myöskään tuonut uusia pahvikuppeja käytettyjen tilalle ja oli jättänyt käyntinsä jälkeen ikkunan sepposen selälleen...!

Miinukset: Uloskirjautuessa kävi niin, että avainkortit ei enää toimineetkaan yhtäkkiä varttia vaille kaksitoista, eli tavaroiden saamiseksi huoneesta piti käydä uudelleen respassa ja sitten taas huoneeseen jne. Vähän tarpeetonta.

Plussat: View Staff Cleanliness Location

Miinukset: Breakfast should be INCLUDED...NOT EXTRA INTERNET should be FREE (Note: Innsbruck Austria offers Free Wifi) AC Marriott should be free as well.

Plussat: The location is fantastic

Plussat: Good breakfast, nice view from the room, good location near the train station

Plussat: Avulias henkilökunta. Meitä todella palveltiin. Lyhyt matka juna asemalta hotelliin. Kaupungin sydän kivenheiton päässä. Tämän parempaa sijaintia ei voi olla. Vaalea sisustus, kaunis harmonia. Ihana tuoksu respa aulassa.

Miinukset: -

Plussat: Location

Miinukset: Not as Marriott hotel standard.only good point for this hotel is the location. I paid for king room mountain view and got it but it was handicapp room so very uncomfortable.part of the room dirty as Windows. They say they have a garage but it is a pubblic parking and nowhere indicated as Marriott garage plus is very busy and you have to pay Before collect your car at reception if you want to pay with credit card because at cashier often it dosen't accept cards.and it costs 20euros daily.At reception the staff say they speak english but they speak a terrible language.Not helpfull people and not honest about parking. Wifi is not free and it is so strange in 2020 at 4stars hotel.

Plussat: The size of the room, the spa, the quietness in the room, comfortable bed.

Miinukset: A little far from the old town. The restaurant was closed on Sunday.

Plussat: Aamiainen ihan kelpo

Miinukset: Vessatila liian julkinen, lasiovi ja ympäriinsä kiertävät ikkunat takivät vessareissusta julkisen tilaisuuden.

Plussat: Good location, right opposite to the hungerburg-bahn lowenhaus station. Particularly convenient for travelers aiming for the Nordkette. It is fairly close to the major attractions viz. Golden-Roof, the Hofburg Palace.

Miinukset: Breakfast options are limited and overpriced. The hotel lobby and public areas could have been cleaner in general. The reception could be more lively and involved while interacting with guests.

Plussat: Location, cleanliness, value for money, staff

Miinukset: Nothing

Plussat: Breakfast Cleanliness of the rooms Staff

Plussat: this is a real design hotel, but nevertheless very comfortable. The rooms are very large and the view opens to the mountains. The station of the "Hungertalbahn", that leads to the mountains is just in front of the hotel. The hotel staff is friendlier than usual.

Miinukset: the hotel is on the border of the inner city, so just a 10 minutes walk.

Plussat: The room is spacious, the hotel brand new and the location excellent.

Plussat: The staff was wonderful. The breakfast delicious.and location

Miinukset: we had a problem with our ac condition system

Plussat: The design, minimal and efficient and comfortable! It all made sense -- uncluttered, roomy, efficient, with wonderful attention to detail. The hotel is efficient and functional. We love the bathroom access to light and ease of use with the two way door, etc.

Miinukset: Nothing! We like every thing and admire the folks who designed the entire hotel but especially the guest rooms.

Plussat: very good location 5 min walk from city center, very frienly staff, good design in hotel, big rooms, recommended to visit the city.

Plussat: Hotelliin saapuessa oli vastaanotto ystävällistä ja avuliasta, virkailija neuvoi mihin voi parkeerata moottoripyörän. Ravintolassa normaali rutiinipalvelu.

Miinukset: Vastaanotossa ei kerrottu parkkipaikan maksullisuudesta, neuvottiin mihin mp:n voi parkeerata. Lähtiessämme hotellista vastaanottovirkailija oli vihainen, kun emme laskua maksaessa maininneet, että moottoripyörämme on ollut parkkihallissa. Asia tuli ilmi kun joudun kysymään, avaako tulleessa saatu parkkilappu puomin. Maksoimme ko parkkipaikan, mutta parkkilappu ei toiminut, kun poistuimme hotellista. Hotellin henkilökunta (myös ravintolassa) oletti että asiakas tietää hotellin käytännöt.

Plussat: Nopea sisäänkirjautuminen, ilmastointi huoneessa, lähellä kauppa ja hissi vuorille, ystävällinen ja palvelualtis henkilökunta, oma rauha, pyyhkeet vaihdettiin päivittäin, leveä sänky

Miinukset: Likaisen näköinen lattia tullessa, ei parveketta, loukkasin jalkani kylpyhuoneen rikkinäisessä lasiovessa, hieman matkaa keskustaan, ei polkupyörävuokrausta, huonot tyynyt nukkua

Plussat: Hotelin henkilökunnan palvelu oli nopeaa ja ammattiataitoista.Vastaanotossa olitunne, että meitäodotetiin ja tiedettiin heti ketä olimme. Kokonaiskuva siis mieelyttävä.

Miinukset: Henkilökunta ei onnistuu lunastamaan luopausta "your smile is our job"

Plussat: very nice hotel

Miinukset: no

Plussat: the comfortable and modern designed room

Miinukset: After waking up in the morning i felt that the air inside the room was dry probably because of the air condition system. I'd also like to have more available pillows for the nightsleep

Plussat: Very nice location, excelent staff, highly recommendable hotel

Miinukset: Everything was excelent

Plussat: Hyvät näkymät yli kaupungin kattojen Laukkujen säilytys uloskirjautumisen jälkeen

Miinukset: Bidee/käsisuihku WC:n yhteyteen

Plussat: I love everything about the hotel. FLAWLESS!! Everything was perfect and very suitable for us. Best hotel view ever.

Miinukset: Absolutely nothing.

Plussat: Panaramic windows of amazing views that shift all day as the mountain weather and light change (try & get 6th fl or higher- mountain side), Comfortable beds and living space- chaise lounge, rocker, table, sofa. AC worked well, free sauna with view in evenings if you book direct with them, very nice restaurant, tea/coffee in room. 1 block from train station so super easy to find and get to and from- only 4-6 blocks walk in safe area to old town and river.

Miinukset: I was on the 11th floor and loved it all, but and this is speculation only, if on lower floors the train sounds might be troublesome.

Plussat: Everything

Plussat: Great location, clean, wonderful view

Plussat: Amazing views and very comfortable

Miinukset: Could Hear passing trains fue to proximity to railway station

Plussat: Very clean rooms, with a great view on the city

Plussat: Very spacious room with fantastic views of the mountains and the city. Located at Just a 3 min walk from the main train station. Very comfortable bed. Spacious bathroom with separate tub and shower areas, also with fantastic views of the mountains. Very modern toilet with jet stream technology which was very enjoyable. Very good breakfast buffet with plenty of options.

Plussat: Aamiainen oli erinomainen; mm. itse tehtyjä erimakuisia myslejä. Munakas, paistettu kananmuna ja kaikki muu kohdallaan. Paikoitushalli vieressä-

Plussat: delicious omelette and very attentive helpful waitress

Miinukset: there was no bathrobe and slippers in the room immediately upon arrival, probably had to be ordered

Plussat: The hotel is in a great location, I like the family history of the hotel, the bar and restaurant were good and the staff is very friendly.

Plussat: Sijainti hyvä.

Miinukset: Vanha kiinteistö niin huoneisto kuuma.

Plussat: Breakfast is excellent, Rooms are big and have a nice TV with a lot of channels. Bathrooms are well equipt and a care pack if you forgot something. Location is in the center of Innsbruck, therefore everything is close by. The restaurant in the ground floor is excellent and the waitress is a darling.

Miinukset: The rooms tend to be a bit quirky, having weird corners and edges. This is probably because it is a old and classy building. In my bathroom there was a mirror in front of the toilet...I don't like that

Plussat: An outstanding hotel in an excellent, quiet location for the old town and railway station. Traditional - but with all mod cons, including the best hotel sauna I have experienced. Excellent food in a charming restaurant and breakfast room. I wish I could have stayed longer

Plussat: Pfiff Bar was terrific (try a Snowflake, the indulged next with vodka instead of gin) and the restaurant delightful. Staff all around attentive and helpful. Room very comfortable. Would absolute stay again!

Miinukset: All was great!

Plussat: Erinomainen palvelu koko hotellissa.

Miinukset: Oli todella kova helle, joten ilmastointilaite ei pystynyt viilentämään huonetta.

Plussat: My husband and I loved the comfortable bed and pillows. It was quiet and although the room was small, it was all we needed.

Miinukset: The tv was too small.

Plussat: The hotel offered a quaint setting that afforded us access to the old town center for sight seeing and shopping ease.

Plussat: Very much enjoyed our stay here. The room we had, which we only paid a standard rate for, was very nice - spatious and nicely furnished. Decent location also, only five minutes walk to town centre.

Plussat: The staff was helpful.

Miinukset: Too old.

Plussat: The rooftop restaurant made for a spectacular evening. The location made access to "Old Town" very easy. Perfect setting for our "Retirement Honeymoon"!

Miinukset: None

Plussat: rooftop welcome with gluhwein. Warm and friendly staff. Excellent service and food in restaurant.

Plussat: Very good location, within a very short walk of Old Town and the major sights.

Miinukset: Breakfast was not included. No tea/coffee facilities in the room.

Plussat: Dining room, menu and serving staff highly professional and friendly. Menu was impressive.

Miinukset: At time of booking I provided a specific special request that was not provided. (flowers, champagne... at my cost) This was a wedding trip. No acknowledgement from hotel staff. I did not pursue it further as the surprise effect was lost. It does not stop me from recommending the hotel, however this little extra would have differentiated the hotel for me.

Plussat: Very nice and friedly staff.

Plussat: Excellent location,lovely room,breakfast beautifully presented and service courteous.

Miinukset: The room had an irritating noise - perhaps from heating/air conditioning pipes.