Ciragan Palace Kempinski

Beautiful, comfortable, on the bosphourus.

None

Staff Location Service Installations

Nothing

I liked all in the hotel except the single but critically important for me detail which I wrote down as well

It was my first staying at Kempinski. Normally I was visiting other chains of the same level: fs, mo, rc and etc. Throughout check-in my only request was having the room with the good view on the Bosphorus. Preferably in the right wing of the hotel. I was given a room in the very center between two central wings with very limited view on the Üsküdar. I was said and kindly ask to change the room. The servicemen made a request after which I was informed that no room is available in the same room category. So I had to agree on that. Appr. at 4 p.m. of the same day I was walking through near corridor and accidentally saw the same category room with a partial view (as I ordered) which looks on the Bosphorus to the right (what I wanted). It wasn’t occupied. It was really disappointing to get to know that your service at the reception desk didn’t meet my only ask that by the way doesn’t exceed what I’ve paid. May be I wrong in something but it seemed to me that I didn’t get the proper attention to my single request. The view I got was totally disappointing in diAmetrical opposition to what I only desire. In other aspects, the hotel was high-leveled. Although some of the hotel’s equipment was looked modest it’s not so bad in comparison with all its advantages, great location, interior and exterior etc.

The breakfast was very good , has a different variety.