Ithaca hotellia

Plussat: Loved everything

Miinukset: Restaurant decor seems a bit tired

Plussat: Perfect service! Gorgeous view, the best location.

Plussat: The view

Miinukset: Little musty smell.

Plussat: The view was great of the tower but we did pay extra for it.

Miinukset: At night the view was gone and we had blinding lights in our room. No night view from dusk to lights out 12am+ were asleep. 6th floor

Plussat: Its clean , comfort and above all i feel safe

Plussat: The location was fabulous as we had never been to Ithaca before and our grandson was looking at Cornell. We felt connected to the college as it was just up the road. And, we were connected to the downtown area as well. Dinner there was good and the waitstaff absolutely wonderful! We did not eat bkfst there, but appreciated the coffee by the elevators early in the morning

Miinukset: There was some sort of noise outside (a machine of some sort) which woke us up at 6:00 a.m

Plussat: Rooms great, great locatio

Miinukset: I never like the price of a --- hotel

Plussat: Staff was so helpful and accommodating! Helped with bags, helped with map of Cornell and general description of what's where. And, free shuttle to campus and back! Hotel is clean and new and I would definitely return.

Plussat: Staff excellent. Breakfast great. Room spiffy!

Plussat: The hotel is centrally located to restaurants and shops in downtown Ithaca. The hotel staff are extremely professional and courteous. The rooms are especially clean.

Plussat: Modern hotel in the heart of downtown Ithaca. Great lounge right on the Ithaca Commons. I would recommend this hotel to anyone.

Miinukset: The access to parking is a little circuitous, but once you get used to it, it's easy.

Plussat: Immaculate, very comfortable beds, perfect location, very professional and friendly staff.

Plussat: location

Miinukset: little bit pricey

Plussat: Hotel is centrally located to restaurants and shops at Ithaca Commons. Rooms were extremely clean.

Miinukset: Everything was great!

Plussat: We booked a queen standard room through booking.com at an enormous discount ($89 vs $179), so we asked about an upgrade at check-in. For just $45 more the hotel upgraded us to an executive suite with a fireplace, king bed, balcony, and large sitting area. The grounds are gorgeous (even in November), and we loved the complimentary wine hour (the bartender played "name that spirit" with us - what a blast!). We had an excellent breakfast at The Bistro (the oatmeal crusted French toast is divine). Highly recommend!

Miinukset: The mattress and pillows weren't terribly comfortable. There are water stains on the bathroom ceiling.

Plussat: Rooms are spacious and comfortable; staff is responsive, courteous and accommodating; grounds are beautiful and the location is excellent; facilities are great.

Plussat: nice trail in the back of the place

Miinukset: overpriced for what you got

Plussat: The breakfasts were delicious, well-prepared, and served in a timely manner. Wait staff very friendly. Room is very spacious, comfortable bed, bathroom clean - in all everything was in good working order.

Miinukset: We couldn't figure out how to make the room cooler. We tried to set the temperature to 60 at night, but apparently the room is so well-insulated that the room stayed at 69 all night! Loved the weight of the comforters, but had to kick one of them off due to being too hot. Both my husband and I had the same complaint.

Plussat: Friendly staff, clean rooms, great breakfast, good atmosphere, the coffee is delicious!

Miinukset: The driveway is in very bad shape, no signs in hallways to direct you to room numbers. Could use better lighting at driveway entrance.

Plussat: I was here for a quick overnight stay picking my daughter u from college. Can't say too much about the facilities, but my room was spacious, clean and the bed was super comfy! It's due for a refresh with the bathroom fixturing and a few appointments, but a lovely stay overall.

Miinukset: Small issue, but there was no tv listing card and so finding something interesting to watch was a blind hunt.

Plussat: Bed was comfortable

Miinukset: The heating in the bedroom used a fan that sounded like a large truck rumbling through the room. I woke every time it cut in. The approach to my room was up a very narrow staircase - no elevator. The bathroom was very cold. Lots of silly attempts at rustic charm, e.g. books in the bedroom placed so high as to be inaccessible - just there for decoration.

Plussat: Friendly staff at the welcome desk. The property is located right at the heart of Ithaca, perfect for people that like to walk and explore.

Miinukset: I was able to hear the Neigbor’s on the second floor while they were walking around. We were not able to sleep well due to loud noises and moving around the the floors above. Will recommend staying on the second floor next time.

Plussat: The property itself is stunning, having been fully restored before opening in 2013. So much character and charm. Bar Argos creates amazing cocktails with a "weirdness" scale! The staff was very friendly and accommodating.

Miinukset: Breakfast could've been more extensive, although fresh baked goods were a nice touch.

Plussat: Very homey while at the same time very modern and updated.

Miinukset: The street noise. It was a college town.

Plussat: Room was very spacious and nicely decorated. The front desk was very friendly and helpful. The location is perfect. Short walk to many restaurants and shops.

Miinukset: The breakfast could be better. No hot dishes. No bagels.

Plussat: We love this hotel, it is comfy and in an extremely convenient location.

Plussat: Nice hotel with a very good atmosphere. Cozy common areas and very warm rooms

Miinukset: Very poor breakfast

Plussat: staff and charm of the place. staff was helpful with a parking issue, the overall feel of the place was cute, not overdone.

Miinukset: bar on main floor, loud main floor private event late afternoon. this aspect of the place was not mentioned on the booking website ad.

Plussat: The front staff was very friendly and helpful

Miinukset: The breakfast was not very good. My daughter was awakened by people arguing in the hallway

Plussat: Too expensive

Plussat: Location

Miinukset: Poor customer service and cleanliness. Bed not made on some days. Room not cleaned for the 5 nights I stayed there.

Plussat: Staff was really helpful, the room was very clean & comfortable. The complimentary breakfast was also tasty.

Plussat: I was only there for a short time and didn't have much interaction with staff. MY ROOM WAS GORGEOUS!

Miinukset: Nope.

Plussat: The staff was extremely friendly and helpful and made you feel welcome. The entire hotel was clean and inviting. The kids loved the indoor saltwater pool! The breakfast was prepared by a loving staff who made you feel like you were visiting a warm diner.

Plussat: Everything else

Miinukset: Bed was squeaky!

Plussat: Clean. New.

Miinukset: Parking lot is very small, not designed to accommodate all of the hotel guests. We arrived in the evening and there was no available parking. The clerk told me to park in the handicapped spot. I was incredibly worried about being ticketed and towed.

Plussat: Room setting and cleanliness

Miinukset: No

Miinukset: Very busy street but it was close to everything we were planning to do so it worked!

Plussat: Location and cleanliness

Miinukset: No

Plussat: Clean, comfortable. Location great for fingerlakes visit. Friendly staff. Great showers that were recently updated

Miinukset: None

Plussat: The friendliness of the staff. Also, it's pet friendly.

Plussat: My husband and I enjoyed are stay here very much. The breakfast was definitely top notch! The hotel was very clean and comfortable. The hotel staff was very helpful with any questions and directions. I would definitely stay here again!

Plussat: Desk attendants helpful and friendly

Miinukset: Housekeepers kept knocking on the door and even came in once while trying to sleep in.

Plussat: Convenient to where we wanted to go in the area.

Plussat: It's location

Miinukset: My wife has both glutton and dairy allergies and could not find anything but boiled eggs and fruit to eat for breakfast during our five day stay. Egg omelets have cheese in them. Oatmeal is not glutton free since it is made from oats.

Plussat: breakfast provided

Miinukset: no

Plussat: Staff was superb and the breakfast was okay considering it is a hotel

Miinukset: The hotel was over priced. It probably isn't worth more than $---- - ---- per night.

Plussat: The room was very clean and neat, the staff working in the continual breakfast area was very courteous and helpful.

Miinukset: The walk in shower, when taking a shower the water ran out the shower area all over the rest of the bathroom floor causing a safety hazard for a handicap person.

Plussat: Staff were very friendly and helpful, gave us lots of good information about the area.

Miinukset: Oatmeal was not so good, otherwise it was a great experience!

Plussat: The staff was exceptionally pleasant and helpful.

Plussat: Room was clean and spacious.

Miinukset: Traffic noise was terrible.

Plussat: no comments

Miinukset: worse than other Hampton hotels

Plussat: Breakfast was good, and the staff delightful. The server (an African American woman with a twin sister) remembered us from the year before. That was very nice. The cook was very flexible.

Miinukset: The berries went quickly, and I am a berry fan. :-) I often missed them.

Plussat: One of the friendliest and helpful hotel staff I've ever encountered. Gym was very nice and had a spa.

Miinukset: Entrance to check in is very small.

Plussat: Great hotel and nice staff

Plussat: Staff - friendly Starbucks on bottom location - great!

Miinukset: environmental : foam coffee cups, no sign about towel reusal, better to have dispenser for shampoo etc beds not super comfortable and bedding was older and thin Bathroom need to be updated - would prefer a walk in shower

Plussat: Location and great pub restaurant

Miinukset: Parking across street

Plussat: Super friendly and helpful staff. Great breakfast

Miinukset: The pillows could have been better. The dollar waters in our room seemed petty.

Plussat: The location and the room was very good. The coffee and the service was excellent. The parking was convenient and the front desk was friendly and efficient. Room was clean and spacious. The bathroom was modern and clean. The shuttle service to the airport was convenient.

Miinukset: The breakfast was disappointing. Poor quality and a poor value. The overall rate for the hotel was high for what was on offer.

Plussat: Very friendly staffs

Miinukset: Parking

Plussat: Had never been to Ithaca before and the staff were extremely pleasant and helped us with some recommendations for the area. Room was very nice. They upgraded us to a suite which we weren't expecting. Wifi was easy. Good location. Had pool. Would go back there in a heartbeat

Miinukset: location, staff, cleanliness

Plussat: Good location, friendly staff.

Plussat: The staff and the location

Plussat: The people who work thief are really really nice. The room designs are great and the bedding makes me want to get it for my house. All around great experience.

Miinukset: I wish the pool was bigger, I travel a lot and like to do laps for exercise.

Plussat: Room comfort and good staff

Miinukset: Bathroom exhaust poor

Miinukset: Room was very dusty. Breakfast was not restocked as needed. At one point there wasn't even any forks.

Plussat: It was a good breakfast with lots of options.

Miinukset: N/A

Plussat: the complimentary breakfast!

Miinukset: the woman who stole all of the bananas from the breakfast bar on her way out the door, but I don't hold that against the hotel, some people are just RUDE

Plussat: The staff was very friendly, knowledgeable and efficient. The rooms were beautiful and spacious, including the bathroom. The hallways and elevators and other common areas were clean.

Miinukset: Nothing

Plussat: Shower is amazing! Bed. Free parking. Service.

Miinukset: Can’t turn the AC off.

Plussat: Excellent bed and shower

Plussat: The hotel was clean, modern, and up to my expectations. Check in and check out were easy, breakfast was good, and the room was very comfortable.

Miinukset: A fire alarm went off at around 6AM, and we were all evacuated from the rooms. We stood outside in the early morning for about 1/2 hour. There was no explanation from the staff about what happened, with no apology for any inconvenience it could have made.

Plussat: Near supermarket, easy parking

Miinukset: The foam mattress is too firm, the room is small.

Plussat: The registration staff person was wonderful. The hotel and the room were super clean. The food was excellent. The staff very friendly. Loved everything about it.

Miinukset: No

Plussat: Staff was very friendly

Miinukset: The hotel had no cots to provide

Plussat: The pool was nice and easily accessible.

Miinukset: The AC unit was leaking in the room, when we told the desk about it they couldn't fix it until the next day (we were checking out then). Not worth the price tag.

Plussat: Very close to airport good for catching early flight

Miinukset: Didn’t like handicap room (especially bathroom) and didn’t request it I stay at other hotels with very good FREE breakfast. Bistro is just ok

Plussat: The rooms are very clean and the beds are comfortable.

Miinukset: The hotel prices during homecoming weekend where ridiculous. We came for a wedding obviously not knowing there was a big event that same weekend. All of the hotels was overly priced and should all be guilty of price gouging. 2 nights cost me 700 and it wasn’t even a luxury hotel.

Plussat: Due to early flight, I did not have breakfast.

Miinukset: Hotel Shuttle did not start until after first morning flights departed.

Plussat: Everything on the property was just as described in the brochure. The pool was clean and the hot tub worked great. The beds were comfortable and cozy. Unlike some properties, it was easy to locate, access and it was in a desirable place.

Miinukset: There was a little too much chlorine in the hot tub, burned my eyes just sitting and relaxing. The bistro was expensive for such a limited menu. Very little choices for my kids. There wasn't complimentary coffee or tee, we had to ask the front desk for assistance. There was no reasonably priced snacks, small portions were severely overpriced. Limited choices of beverages, only served wine and beer, no choices for mixed drinks.

Plussat: Clean and very friendly staff

Plussat: Beautiful room. Was clean and everything looked new condition. Loved that there was netflix. Front desk was great.

Plussat: Newly decorated and clean

Miinukset: $11 for a glass of wine

Plussat: The staff members were kind and efficient.

Plussat: Staff was exceptionally friendly and helpful.

Plussat: Clean, people were nice

Miinukset: Small bathroom, beds not that comfortable, the not-included "made-order" breakfast was the same as the hotels that have an included buffet - just fewer choices, like you paid to have someone serve you the mass-made buffet food. Stayed in a nearby Hampton Inn the night before and it was miles ahead....

Plussat: Host, room, cleanliness and the hotel is new.

Miinukset: The main entrance door needs to be fixed with silent closure. Every time someone opening the door in the night, it's highly disturbing with closing bang sound

Plussat: The desk clerk was extremely friendly and helpful.

Miinukset: Minor quibble; I think whatever was used to clean the carpets gave the room a bit of a funny smell; opened windows for a few minutes & it was fine. The breakfast menu lacked variety for my food allergies; can't have milk or egg. Coffee for breakfast!

Plussat: Location

Miinukset: Bed was too tall and I'm too short

Plussat: The hotel staff were great. The breakfast was fresh and varied. The rooms were immaculate and all redone. And the location is convenient to get to the colleges.

Miinukset: No

Plussat: the room was very nice, clean and modern. All the staff were very nice. Everything you might need is just down the road. we enjoyed our stay and will stay there for future visits.

Plussat: This hotel had an excellent location, right by buttermilk falls and Robert treman state park. The price was great! I was not expecting much because the price was lower. It was super clean and very accommodating. Breakfast was decent. Staff was excellent

Miinukset: THere was not enough parking

Plussat: Location & Price

Miinukset: Bed was harder than what we are used too.

Plussat: this is my 2nd stay here, the outside isn't the greatest, but the rooms are nice and that's what counts Shower pressure was good and everything was clean

Miinukset: pulling out from the motel onto Elmira can be a challenge. Breakfast could use just a little more variety but I get it, it's free.

Plussat: It was very clean

Miinukset: The room was ice cold when we checked in. The heat was difficult to regulate - became either too hot or too cold.

Plussat: Room was exceptionally designed ie counter space was efficient, window didn't interfere with sleep, sink outside of bath w/mirror, stool at good height and shower perfect, beds very comfortable with versatile beddings, door lead to hall with no stairs.

Miinukset: No. Breakfast had egg omelet,bacon and ham, in addition to all the usual carbs. Staff was exceptionally kind and helpful. It was a surprise what a great value for the price.

Plussat: Motelli oli rauhallinen ja hyvä kokemus tienvarsimajoituksesta. Palvelu oli myös hyvää ja aamianenkin löytyi.

Miinukset: Huoneessa oli vahva pesuainehaju, josta herkempi olisi varmaan saanut astmakohtauksen. Siistiä kyllä oli, mutta varsin kemikaalivoittoisesti. Pyyhkeitä ei löytynyt, kylppärissä oli ainoastaan minimaaliset käsipyyhkeet.

Plussat: Staff

Miinukset: Very strange layout- can’t get to the bathroom from living room- our older kids slept in the living room and knocked on on our door every time they had to go to he bathroom

Plussat: Easily accessible from highway!

Miinukset: Bathroom was not as clean as it should be.

Plussat: The hotel was quiet, clean and comfortable. The included breakfast was delicious.

Miinukset: The pool could have been bigger.

Plussat: The room was so spacious

Miinukset: The spare linens for the sofa bed weren't clean.

Plussat: Feel like a suite at home. It got full kitchen with all the kitchenware you need, dishes, spoons, forks, pots, and glasses, and a full size refrigerator.

Miinukset: My mom would like to have scramble eggs for breakfast :(

Plussat: Very comfortable suites equipped with every necessary accessories including the kitchen .

Miinukset: The breakfast without vegetables

Plussat: It is very convenient if you are going to Cornell - 5 min to north campus.

Miinukset: Rooms are a bit dated, but serve their purpose. Cleaning was sub-optimal... If we hadn't arrived exhausted, late at night, I would have asked for a different room, as there was hair in the shower. Ew!

Plussat: Room was nice and clean. Stuff was very nice and helpful An unexpected dinner was served upon our arrival Very cooperative cook for our Gluten free needs!!!!

Plussat: The breakfast offered a wide variety of choices. The room was spacious and comfortable. Enjoyed the decor featuring Cornell.

Miinukset: Paper products, toilet paper and tissues, were poor quality.

Plussat: Best place we've ever stayed in Ithaca. Great "junior suite" rooms, surprisingly complete and good breakfast, well maintained, although I understand that additional improvements are planned for later this year.

Miinukset: Van service is a real plus, but one van driver was late ("I was making coffee and forgot," she said.) and a scary driver too. Refrigerator in the junior suite sounded like a generator, but we turned it off. Maybe it will be replaced.

Plussat: Staff was wonderful!!! Facility was fantastic.

Miinukset: If I HAD to make a suggestion for improvement, it would be to get a bigger pool. (obviously an absurd suggestion) But,it was only 4 feet deep at the deep end.

Plussat: We were very satisfied with our stay at your hotel. Very nice room, large and very clean.

Miinukset: The only inconvenience was the lack of surfaces to set toiletries in the shower. We had to place them on the floor of the shower. Poor design. But overall, we enjoyed our stay. We will stay there again at another time.

Plussat: Free hot breakfast, nice sized room, clean facility

Miinukset: I liked everything!

Plussat: Location is quiet and close to local attractions. Bed was very comfortable. Good breakfast selection. Staff was friendly.

Plussat: The hotel was clean, a big deal for me. Overall, rooms, baths, etc. The breakfast was good, large selection and ample portions.

Miinukset: No

Plussat: quiet rest

Miinukset: price

Plussat: It was a great valuel

Plussat: Good breakfast Nice staff

Miinukset: Location was not that much good , beside a road with just a gas station close by

Plussat: Location is very convenient and bed was comfortable

Miinukset: Toilet didn’t work well, bathroom sink very slow to drain, I’m not 100% sure that the bottom sheet was clean. I notice several strands of hair. The price was absolutely highway robbery. For almost $500 per night, we should have felt like we were staying at the four Seasons.

Plussat: The room was larger than expected and everyone was super friendly. The breakfast had good options and everything tasted great. The location was also great if you're interested in hiking the state parks and really easy for the Uber to find.

Miinukset: Pool cold water. Spa not working!

Plussat: The continental breakfast was very good. Room was clean. Front desk staff were very attentive and assisted with correcting problems.

Miinukset: First room assigned, the TV did not work. Rug not totally cleaned in the the living room area (rest of room was clean). Front desk staff worked on the TV but could not resolve the problem so switched us to a different room. New room was clean and TV worked. Room was on the front side of the hotel and there was alot of street noise that woke us up early (Monday work traffic). Bed was fairly comfortable but the edge of the bed made noise when you got up to go to the bathroom during the night, so we woke each other up unintentionally.

Plussat: The breakfast was really good. In the evenings you have coffee and cookies at the lobby which was really great as well as coffee machine in the room. A great spot for visiting the buttermilk falls and the state park.

Miinukset: a bit far from the city, about 7 minutes ride.

Plussat: big rooms, great staff, has nice gym, indoor pool and jacuzzi, standard breakfast.

Miinukset: everything was great

Plussat: The location of this hotel was a block from the concert venue I was attending.

Miinukset: The housekeeping staff shouted outside my room for a half hour at 9 am, two hours before I planned on being awake for my 16 hour drive home. They also attempted to enter my room twice when I utilized the do not disturb door hanger.

Plussat: Chocolate chip cookies at check-in

Miinukset: When we arrived, the hotels computers were down, but no one at the front desk acknowledged us. Shower water was either VERY HOT or VERY COLD, no in-between.

Plussat: Convienient location

Miinukset: Front desk employees need more customer service training. The front desk clerk was rude and unpleasant.

Plussat: Beautiful hotel. Corner room given had beautiful views with floor to ceiling windows on two walls.

Miinukset: Reception staff slow and would tend to ignore you. Would not acknowledge you, not even a smile.

Plussat: Beds were very comfortable. Room was very clean. Staff was very friendly.

Miinukset: There was a lack of parking available causing us to use the public parking deck.

Plussat: The staff was friendly my room was nice and clean. The location was great. The price I paid was affordable and I would definitely stay here again.

Plussat: Breakfast was set up for our hockey team in a separate room. The room was clean but not much selection for the team and the eggs were runny and the toaster did not even brown the bread.

Miinukset: I was disappointed in the management. I reserved a room for 2 and realized that the price from the hotel was approximately $100 more that booking .com. I canceled my original booking and went through booking,com. When I arrived I was charged for 2 rooms when I only needed 1. The manager did not want to hear anything about it. Another family went through the same thing.

Plussat: Clean and good location

Miinukset: Some kind of breakfast included would be nice

Plussat: Excellent customer service. Great rooms

Miinukset: The air conditioning unit was noisy.

Plussat: Room had well appointed, beds very comfortable. The room was very clean. Staff very nice.

Miinukset: Tempature was very difficult to regulate, so I was cold at times. The worst thing was that guests on floor above my room were very noisy at 7:00 am on a Sunday morning. However, the staff was very courteous in trying to solve the problem.

Plussat: It's location.

Miinukset: Some of the furniture was scratched, and Keurig did not work.

Plussat: Breakfast was execellent

Miinukset: Sharing a bahroom

Plussat: The bed was comfortable. Food was good.

Miinukset: The place is in the middle of nowhere. Although the staff members were kind they were not very organized. Breakfast in the morning with a disaster. Food was good but there was only one person to handle everything and it took more than 20 minutes to get a cuppa coffee and my food. This made me late for checking out which they did not want to accommodate. Overall For the money it was definitely not worth it

Plussat: convenient location for our purpose.

Miinukset: Sheets stained, crumpled and unwashed.

Plussat: Staff was fantastic. Room very clean and very convenient to Cornell.

Plussat: The location was beautiful.

Miinukset: There were some maintenance operations taking place around 7:20AM waking me up and didn't stop. I came from afar in order to attend Cornell University business, and that interruption is not what I expect from a high-ranked hotel.

Plussat: free internet free parking pet-friendly

Miinukset: fitness room: dated and non functional (broken) equipment no tv cleaning wipes were dry no hand sanitizer no fan located in basement- if someone became ill or injured, no one would know they needed help

Plussat: Free parking. close to the person I was visiting Duncan Donuts is across the street.

Miinukset: Dust and spider webs in the corner. Outdated facility. The television was small. Ice bucket and cups were left in the bathroom near the toilet. The staff wasn’t welcoming.

Plussat: Proximity to the University

Miinukset: No security. Breakfast not very appetizing. Ice machine didn't work.

Plussat: Friendly, courteous staff. Large room. Clean. Comfortable.

Miinukset: No complaints.

Plussat: Staff, location are good enough and worth the money

Plussat: Cleanliness, swimming pool

Miinukset: Not easy to find from the road

Plussat: Vaulted ceilings

Miinukset: Bed and pillows were not comfortable

Plussat: well located to where we needed to be

Plussat: Very quiet hotel, good and basic breakfast they have a shuttle every 0.5 hrs to almost any place in town.

Plussat: Breakfast was good.

Miinukset: Room did not allow clearance for a standard size wheelchair. Could access the bathroom (so that's a plus) but the furniture prevented access to the bed and the remainder of the room. Staff did move the platform bed so at least the one side of the bed could be accessed. This was advertised as King ADA room. Due to a health condition we did ask for two extra pillows and were told there were none. Should have brought our own.

Plussat: staff was very friendly and accomidating

Plussat: I liked the place and the size of the the room. I liked the curtesy of the staff.

Miinukset: There was a strange smell in the room and the bathroom is too small

Plussat: Clean and comfortable rooms, friendly and helpful staff, and a solid breakfast make this a good choice.

Plussat: All staff were very nice. Treated us like they knew us for a long time. Room was clean. Breakfast was simple but good.

Miinukset: N/A

Plussat: Bed very comfy, use of paper rather than styrofoam

Miinukset: Noisy fridge, broken coffee maker

Plussat: I only ate one breakfast there because breakfasts were provided at the college I traveled for.

Miinukset: Everything was fine

Plussat: All staff members were very friendly.

Plussat: Location close to downtown Ithica and shopping

Miinukset: The bed was hard and very uncomfortable. So much detergent and softner was used on the sheets that I had an allergic reaction. The staff refused to deal with some partying guests that were so loud they kept us up till 1:00 am

Plussat: The hotel was clean and simple and exactly what we needed for our 1 night stay. Staff are friendly and helpful. Breakfast was good (scrambled eggs, sausage, waffles and the typical cereal and toast options). Good location with lots of restaurants nearby.

Miinukset: The bed linens had a bit of an overly strong chemical smell which I think is because of how they wash their linens. So much so that my daughter's hair smelled of the chemicals in the morning. But I guess that's better than them being dirty.

Plussat: Customer service outstanding, clean shower and quiet ambience

Miinukset: No

Plussat: Great staff.

Miinukset: Bedbugs! This hotel needs to do some serious de-bugging (room 125). Until I stopped at a pharmacy and asked I didn't realise what the 20+ spots I had were caused by. I would have spoken to the front desk staff had I realized what they were. Scary!!