Etsi halvat lennot: JetBlue

Plussat: Seat comfort is better than many airlines but I still felt boxed in.

Miinukset: Flight crew was mediocre at best. Very abrupt and snippy when offering drinks and snacks. Flight attendant who gave disembarking instructions had difficulty with language and stuttered and stumbled with words.

Plussat: Purchased even more space seats. Unfortunately so did a family with a screaming 2 year old. She screamed the entire flight. It was awful.

Miinukset: Cancun airport was an unorganized mess. Purchased even more space seats and was assigned to board with group e instead of the usual group a.

Plussat: Easy boarding..nice cust service at gate jfk

Miinukset: One hour delay waiting for gate at miami

Plussat: Crew, food, plane itself

Miinukset: Flight delayed by 3+ hours, very little info given to passengers, slow boarding

Miinukset: Having the aircraft type we originally booked rather than a smaller one.

Miinukset: Baggage took an hour

Miinukset: Passengers were loud, carried too much carry on luggage, and were generally crude.

Plussat: Free wi fi internet

Miinukset: The flight was delayed over 3hrs

Plussat: It landed in one piece

Miinukset: No promised wifi. Flight delayed without any updates on monitors.

Miinukset: Some people were not wearing th mask correctly and flight attendants did not enforce the mas policy.

Miinukset: Baggage took forever. Everyone’s bags

Miinukset: We need quality options for snacks.

Miinukset: JetTV only had 3 movies and they ran on their schedule. Was not on demand

Plussat: This time NOTHING

Miinukset: Plane seats weren’t cleaned well. I wiped my chair, tray, window and wipe was all grey/brown dirty. Yuck! Very disappointing jetBlue. You used to be my favorite but no more. 2.5 hour of delay to pick someone special to board the plane. Ridiculous! 2.5 hour of delay and excuse was navigation not working you have to pick paperwork however picking paperwork took 1.5 hour? You think people will believe this while you get this special person to just walk in and board the plane on the (exit) seats 4 rows had been kept empty just for him. I demand my money back. Poor poor poor service JetBlue

Miinukset: Flight was delayed, communication of flight delayed was not mentioned on boarding pass and gate change as well. Poor communication among staff! Plane was not cleaned well. I wiped my chair, tray, window and wipe was all grey/brown dirty. Yuck! Very disappointing jetBlue. You used to be my favorite but no more.

Plussat: Seat was comfortable, entertainment was excellent, the inflight crew was goo

Miinukset: Food was terrible, there were no options. Tha airport crew was horrible, I was more than an hour in the line, what could perceive is that there is not enough personnel, also what I consider disrespectful is that although people for Puerto Rico flight was standing on the line on time, they were trying to cope with their delay on other flights, and they had all the line waiting until they finished with the other flights. THAT was absolutely disrespectful of others time, I was there carrying my carry on baggage. Abdul rely HORRIBLE. When they finally called me there was no education to say even Hello, she only spoke to me to say I had to pay for one bag, and the overweight price, I tried to explain I purchased a different fare, but she didn’t care she just kept repeating the same. Ground crew was horrible and the complete procedure is horrible, I’ve never had such experience with JetBlue. To improve you should start putting kiosks, and mobile check-in URGENTLY please

Plussat: Nothing

Miinukset: Everything

Miinukset: No movies translated to spanish. Too crowded. Did not follow distancing while que exiting.

Miinukset: Too many people on flight during Covid

Plussat: The Pilot was very nice and fast. Got us to Newark in 1 hour and 40 minutes

Miinukset: Seats, communication, everything

Miinukset: Late boarding, crew was snotty, plane was freezing

Plussat: The crew was very friendly.

Miinukset: This was a very very old plane and the entertainment option was terrible. The 3.5 mm ports were all messed up, and I tried 4 different ones. The TVs flickered and were extremely tiny. There were only 3 movies to chose from. The seats were terribly uncomfortable and the one in front of me was falling apart. The crew said that they cleaned plane prior to everyone boarding but it was visibly dirty.