Etsi halvat lennot: JetBlue

Plussat: Jet Blue's legroom

Miinukset: Too many delays

Plussat: The crew was very nice.

Miinukset: The passenger sitting next to me took up half my seat and I was not offered a seat change.

Plussat: Nice staff, decent snacks

Miinukset: Flight from JFK delayed over an hour before boarding and then delayed on the runway for 45+ min

Miinukset: Th cabin was too hot the entire flight

Plussat: There was no TV and Flight Attendant told me twice that she would take care of it. Nothing and no apology.

Plussat: Nothing.

Miinukset: COMUNICATION. I am appalled by the service I received between Orlando and Ponce. My flight was schedule to take over around 11ish last night it got delayed for after 3 am. Coming from Worcester and arriving in Orlando at 7 pm I was appalled. I was finally switched to an early flight and I was also promised that my luggage would arrived with me and only one baggage arrived. In Ponce I was lectured by Roberto regarding missing luggage while standing in there ready to cry.

Plussat: My seat did not recline at all. My back was hurting & my tv receptor did not work properly. Wasn’t able to stream anything.

Miinukset: Fix the airplane

Plussat: Seat was fine and crew tried hard

Miinukset: Flight was delayed three hours due to mechanical issues at previous airport and fueling error at departure airport. Crew could not find any Chardonnay wine and had to hunt it down later.

Miinukset: Unacceptable three-hour delay that was obviously not going to resolve but still told to report to the airport for original departure time.

Miinukset: I always talk great of Jetblue, I always fly on Latam and american to Lima, but this time because of such a positive experience with domestic flights on Jetblue; I decided to fly on Jetblue. But it was a big mistake, I’m never flying on jet blue again on international flights. And will not recommend it.

Old planes

Plussat: Space

Miinukset: Old planes Small screens My remote control (BOS-FLL) didn’t work Wifi was slow Old plane for such a long flight (FLL-LIM). Only snacks on such a long flight?! International should give food.

Miinukset: It not one time

Plussat: The middle seat was empty and the crew was polite

Miinukset: The wifi went out literally every 5 minutes.

Miinukset: I paid extra to sit in the front of the plane and the flight attendant kept an egregiously bright LED light on that shined in my face the entire 4+ hour trip. I was really tired and extremely upset that there was no curtain or anything to stop this light from shining directly at my seat.

Miinukset: Delays on departure and arrival.

Miinukset: Much shorter delay. A replacement plane brought in much sooner.

Plussat: nothing

Miinukset: the flight was hours late, they didn't offer an answer or apology and when we arrived the bags took way to long to arrive. Never flying jetblue ever again

Plussat: Snacks and new interior on A320

Miinukset: Almost 4 hour delay and no Wi-Fi. When I complained to JetBlue I received a pathetic $15 credit.

Miinukset: 1 hour delayed

Plussat: The flight delayed from 8.55 pm to 1.46 am. Arrived at white Plains 3.38 am

Plussat: Comfortable seats and friendly service

Miinukset: I paid an extra $35 to sit in the front row to be the first off the plane. I boarded with group A, and when I got on the plane, there was no space for my small backpack in the overhead bin — and no space all the way back to row 11. I feel like I wasted my money because I had to wait to sneak back so many rows to get my bag once we landed. If we’re paying extra for these seats, can the storage not be reserved??