Etsi halvat lennot: JetBlue

Miinukset: comunication with the custumer

Miinukset: The issue was NOT the flight this morning, it was that I was left to sit 6 hours, getting no sleep, before the flight the evening before was canceled. I understand that weather can cause disruption but there is NO WAY it should take until midnight to make the decision to completely cancel.

Miinukset: Flight was delayed 2.5hrs plus 1hr on tarmac. Crew was visibly agitated and annoyed at their jobs. JetBlue didn’t not apologize for the 3.5hr delay once. I know their might weather and other problems but no one actually bother to explain why in total the flight was delayed by 3.5hrs. No one.

Miinukset: Not leave 3 hours late

Miinukset: Security was ridiculous. Was there an hour early and missed flight. Then rescheduled flight was delayed over 3 hours! Employees were not very helpful or sympathetic to many customers!

Miinukset: Mechanical issues - 2hr delay

Plussat: Seats were the most uncomfortable seats. There was no give in the seats and they didn't move at all. The armrests went up but jutted out like daggers. So, if you tried to stretch out it was impossible. I felt like a homeless person who wasn't supposed to lay on a bench.

Miinukset: Better seats.

Miinukset: I booked the flight but they have not refunded me the money because I didn’t took the flight so I’m waiting the money back

Miinukset: I would have loved to have been able to pick my seat with my booking. I am 73 inches tall and I like to be in the aisle seat so I can stretch my legs out.

Miinukset: This flight was very delayed

Miinukset: My luggage was torn and half of my stuff is missing from my bag

Plussat: Nothing

Miinukset: Flight was 6 hours late. When finally ready to go could not find crew

Plussat: The movies on plane

Miinukset: Everything else- the flight was delayed 6 hours to my trip and 3 hours from my trip.

Miinukset: I missed my original flight due to weather and JetBlue booked me on the next one but it wasn’t for another 24 hours. I only missed the flight by a few minutes but the crews were not communicating with each other that they had a passenger arriving for that flight. Because the delay was weather related, they wouldn’t provide accommodations. And it was 1 in the morning. So I missed a whole day of my trip and had to sleep in the airport. I will not be flying with JetBlue again.

Miinukset: Flight turned around halfway and returned to origin airport. A full explanation was never given.

Miinukset: Not taking over 5 hours to get to my destination.

Plussat: So cold

Miinukset: The seats were very hard and uncomfortable for a 5 1/2 hr flight

Plussat: Entertainment and flight crew were pleasant

Miinukset: I got sick after the flight and I have been sick all week costing me business opportunities. I wouldn’t fly on JetBlue to get sick.

Plussat: I was to tired to even flight more than 9 hours in the airport was not in my plans

Miinukset: If they would of speak with honest and not tell us it was not pilot available that was very unprofessional and unacceptable

Plussat: Crew was amazing and flight was comfortable

Miinukset: Flight was delayed by 3 hours

Miinukset: Delayed almost 40 minutes

Miinukset: Not being delayed 2 hours on the tar mat

Plussat: Lots of space and confortable.

Miinukset: The flight was delayed 3 hours.

Plussat: The crew was super nice and the tv was working- thank goodness

Miinukset: If the pilot could have flown a bit higher, above the clouds, we could have minimize the turbulence. It was awful. Worst flight ever!! The whole time the plane was up and down and side by side!!

Plussat: Seats were pretty comfortable as plane seats go. And overall the plane appeared very clean

Miinukset: Multiple delays, which is really nobody’s fault if it’s weather related but it causes multiple gate changes. We were traveling with an infant so we expected to get seated together, we got the same row but had an elderly person between us. We kindly asked if she would want to switch seats which she was fine with but who seats someone like that?! overall it wasn’t terrible but it felt like nobody has their stuff together and 5 hours were added on to our travel day

Miinukset: Left 5 hours late. Not notified til I left for airport. Sat on the plane almost 90 minutes before we took off. Flight was good

Miinukset: 5 to 6 hours flight should have some bread more than snacks

Plussat: Crew in the plane was nice!

Miinukset: Not charge me to check my bag after Alex said I could have a curtesy Check,

Plussat: Crews were great.

Miinukset: The seats on both aircraft were small, and the 777 seats are ridiculously small. Hundreds of flights and this was the worst. Keep your small seats for short local flights, not long international ones!!!