|Top-reitti||Singapore Changi – Kuala Lumpur Intl|
Miinukset: Nothing really
Plussat: Excellent value
Miinukset: Less adders to the base fare
Miinukset: Less adders to the advertised price
Plussat: Crew is efficient as always.
Miinukset: The crew was very gentle.
Plussat: Crew are very helpful
Miinukset: Seats were very thin. Could feel all movement from the person behind me on my back and bottom!
Plussat: very affordable fares
Miinukset: I don't remember being asked to purchase baggage fees. I don't remember how much baggage was allowed. All of our bags were weighed together, even though we had small backpacks and should have been considered as personal item. We ended up paying more than $100 for baggage fees! Also, even water is for purchase. I don't think it was even put in fine print. Entertainment is non existent.
Plussat: Comfortable leather seat, helpful and polite flight attendances.
Miinukset: Group-based boarding will be better and more efficient.
Plussat: Very disappointed with overall experience. Booked on Kayak, received confirmation but then when I got to the counter to checkin my booking was cancelled and Kayak wouldnt do anything about it. Referred me to airline and basically "not their problem"
Miinukset: Kayak could have assisted with problems.
Plussat: Boarding was great
Miinukset: The seats are really small and tight and the headrest was broken Also, my entertainment screen didn’t work
Miinukset: comfort, food
Plussat: Inside of the cabin was fairly new and kept clean. Friendly staff.
Miinukset: Jetstar has the most uncomfortable seats. The seats are curved forward forcing you to sit like hunchback. I could barely stand seating like this for 2.5 hours. I can’t imagine being on the longer flight with them.
Plussat: - Plane boarded early so there was no real rush of everyone boarding at once
- departure and arrival time were met, no issues
- checkin was an absolute breeze, simple and painless experience
Miinukset: - In flight purchases are really expensive - Plane was fairly dirty, like grimy and needing a deep clean. - seat cushion was uncomfortable
Plussat: Seats were comfortable. Boarding process was easy.
Miinukset: Wish they offered drinks, or food for purchase something. Wasn’t offered anything at all.
Plussat: I like nothing about your customer care service
Miinukset: Provide efficient customer based service to ensure customers can contact you when they need to make changes to their reservation.
Plussat: Arrived safely
Miinukset: No free drinks. Seats were not too comfortable.
Plussat: Very fast and efficient from start to finish.
Miinukset: Both flights this trip were delayed more than an hour with no explanation
Plussat: It was on time. Seat comfort was good.
Miinukset: No entertainment at all, and no water.
Plussat: Crew were nice seats are a bit small for a standard person like me.my knees can touch the seat infront.
Miinukset: Boarding in Sanya was awful. Long queue. Immigration terrible. Queue to get inside the airport. Bus to airplane
Miinukset: Thye assigned me a seat that didn’t recline even though there were seats available that did.
Plussat: Seats very uncomfortable
Plussat: Ground cruise not too strict with the weight. Exceed 1 kg and plane not full also insist to charge. Filipino staff
Miinukset: More human touch less $$ orientated. Make customer willing to come backs
Miinukset: I was a bit under one kilo heavy and they made me check in my bag and pay 50 sgd. It felt like a scam to increase revenue for the airline. I traveled with the same stuff, but only the Manila crew flagged me on my return flight
Plussat: Crew and comfort just fine for a 2-hour hop from Penang to Singapore
Plussat: Pleasant crew
Plussat: Nothing to like about this company, luggage overcharging .
Plussat: Amazingly comfortable seat.
Plussat: Extra leg room space
Miinukset: Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets
Miinukset: Delay, friendliness of ground staff, overall feeling of saving every penny
Miinukset: Allow enough time between flights first of all. I almost missed my flight from Jakarta to Bali. It took me 20 hours. It was an absolute nightmare from beginning to end in every aspect of the word nightmare. Never again.
Plussat: They did their jobs.
Plussat: Value for money
Plussat: Nice flight
Miinukset: No entertainment but overall good experience.
Miinukset: No water No legroom Bad seats Old plane
Plussat: They did not serve my food , please look into it as seriously.
Plussat: I missed my luggage! In Singapore. I flew from Omaha all the way to Singapore. I had to deal with my missing luggage while I was waiting for our connection flight to Denpasar. Right now I don’t have clothes and I still wait for my luggage. I am very disappointed. I should scuba diving today.
Miinukset: It’s nothing wrong with your schedule itinerary But the Crew of ANA 7773 made my luggage missed
Plussat: I like schedule on time and the arrangement on board
Miinukset: I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service.
Plussat: It got me there at a reasonable price without being too uncomfortable!
Miinukset: Boarding was a bit of a mess (but I've seen much worse)
Miinukset: The seats are kind of worn out. One must really listen carefully when they talk in English
Plussat: Lady crew were ok.
Miinukset: Needed to really pay attention when the pilot & crew speak so as to understand their English
Plussat: Good for a budget airline
Miinukset: Yes but it's a short flight.
Miinukset: Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just
Miinukset: It's a budget airline so you get what you pay for. Only a 1hr plus flight so it's OK. The crew were all pleasant and professional.
Plussat: The stewardess was very friendly!
Plussat: Nice and pleasant service during the flight.
Miinukset: Nothing much to ask for.
Plussat: Extra charge for luggage is so expensive even you already paid for extra luggage allowance.
Miinukset: Check in process is not so user friendly. A lot of missing sign for the next step.
Miinukset: If the flight was on time!
Plussat: Nothing, the flight was rough and the crew was little to no help.
Miinukset: They didn’t offer any free meals for a 5 hour flight. There is no entertainment and the seats are horribly small and uncomfortable. For the price of tickets you should at least get a meal.
Miinukset: Flight was late departing
Plussat: Flight was nice and smooth and crew was very helpful.
Miinukset: It's really cramped and there is no net for magazines, literally zero entertainment. A 3 hour flight becomes very boring after awhile.
Plussat: Crew were kind.
Miinukset: The flight should offer 1 complimentary beverage like other airlines. Especially on a 4 hour flight.
Plussat: Smooth landing
Miinukset: Complimentary drink
Plussat: Helpful n be on time
Miinukset: Comfortable n acceptable price
Plussat: Nothing. They charge me my carry on for half the price I bought the ticket.