Etsi halvat lennot: Jetstar Asia

No service

Miinukset: Not even water

2 flights, 2 delays, zero announcements

Miinukset: Jetstar refuses to inform its customers about any upcoming flight delays. People waiting to pick you up: bad luck. Meetings planned after arrival: bad luck. Just sit, shut up and wait until they think the time is right to start boarding, usually an hour after scheduled department time (at least on this trip in both directions). Your ground staff is a total disaster, no matter how much your flight attendants will smile during the flight, they can't compensate for your pre-boarding mess.

Can't rebook my flight

Miinukset: Their website doesn't work. Always fails when trying to charge my credit card. Support is impossible to reach. Useless, just booked on Scoot instead.

Plussat: Easy boarding

Miinukset: Not much leg room. Have to pay all food and drinks

Worst Airline Ever, Dreading next month's flight with jetstar

Plussat: Seat upgrade on the same sector is cheap at $32 compared to $60 for scoot.

Miinukset: Assigned seat 30A... This row shouldn't exist at all, though seatguru states that seat pitch is consistent at 29inch, it doesn't feel like that at all. When the seat infront reclined, it hit my knee... And i'm not tall just 1.7m. Then row 30 seats doesn't recline, the recline function is there but almost immediately you hit the bulkhead... Lastly, there was this male stewardess who is plain rude, i would be angry if he was a street hawker, let alone a flight attendant. He shouts at passengers to stop eating (some bread which they packed), it wasn't directed at me so i didn't quite bother. But a while after i upgraded to row 13 (exit row) and was snoozing, he came over, grabbed and tucked my arm and asked me the girl seated next to me to go back to our seats... When i asked "what do you mean go back to our seats? We paid for the upgrade." He walked away. The only saving grace is he came back 5-10mins later to apologise saying he didn't know we paid for the upgrade.

Flight was overbooked! Got offloaded!

Plussat: None!

Miinukset: The flight was overbooked! Never made the flight. Got offloaded!