Etsi halvat lennot: Jetstar

Miinukset: Predatory baggage fees at the gate, not a good option for travelers.

Miinukset: They charge a huge amount for checked baggage. I would’ve flown another airline that included check-in baggage for free.

Miinukset: Boarding routine Space available

Plussat: Flew on time with a new and comfortable plane.

Miinukset: Their electronics didn't work so boarding and having the passes scanned took a long time and created quite a hassle.

Miinukset: Cheaper checked bags

Plussat: Crew were polite

Miinukset: Smelled like piss

Miinukset: Ridiculous delays to our flight with no explanation. They initially advised us of a 6 hour delay then on arrival at the airport the board says there is a further 2 hours delay. So I’m stuck at the airport between 2:30am till 6:00am with a useless meal voucher from them because nothing is open. :(

Plussat: Nothing actually

Miinukset: Late departure, uncomfortable seats, rude staff

Miinukset: Jetstar is always a little subpar. food and drink are not included even though it's international and the food for purchase was not very good anyhow. Entertainment was also extra and the selection was poor. flights were delayed and rerouted. They got us there, but with no frills at all.

Plussat: Short flight. Good crew

Miinukset: Flight delayed twice. Later Jetstar scheduled flights to the same location left before ours. Luggage damaged beyond repair or use. Wheels broken off, sides smashed. Now have to purchase new and file "proof" paperwork, pictures, etc. Will never fly Jetstar again. The cheaper flight is not worth it.

Plussat: The price is in good relation with the quality of service.

Miinukset: The attention of the flight coordinator was poor, is a gross person under pressure and with really bad manners

Plussat: The ground staff at Honolulu check in was wonderful. The plane was clean and comfortable for the long flight.

Miinukset: The flight was delayed by almost 17 hours! This caused us great havoc, as we obviously lost (and had paid for) our airport hotel booking. And after being up all day then flying all night, we made our connecting flight of 4 hours by five minutes. Jetstar offered no explanation, no apologies, nothing!

Plussat: The flight was on time.

Miinukset: I just don't like Jetstar. An airline of pick pockets, and crooks. You're best to only bring your toothbrush, and nothing else.

Miinukset: I informed I wouldn’t be taking the return flight and asked for a refund/voucher or anything.they said no refund; nothing.even had to pay more to put baggage on the flight out.Flight Got canceled 10pm night before, the best they could offer me was a flight two days later. Suddenly full refund availa

Miinukset: Flight delayed for three hours. We’re told by frequent travelers that this happens all the time with Jetstar.

Plussat: The price was OK

Miinukset: The flight (scheduled for 80 minutes) was almost 6 HOURS LATE!!! The information we received whilst waiting was inconsistent. Very frustrating.

Plussat: Crew wasn’t that polite.

Miinukset: Anything extra

Plussat: Nothing

Miinukset: Jetstar is just an airline that charges for everything. No customer service or personality. The carry-on bag rules apparently are not the same for everyone. Several people had multiple bags well exceeding 7kg. Of course the rest of us had to pay the bag fees. Just a company of crooks.

Miinukset: I should have been informed that I would not be allowed into the country without a return flight booked. Also it should have been more clear that I would have been charged nearly as much for my luggage as I paid for my flight. Not happy at all with buying through this app

Miinukset: TERRIBLE service. I hate this airline. Dreading the flight back home on this ridiculous airline.

Miinukset: The service was terrible and the charging of luggage by weight is ridiculous. I really don’t look forward to flying home on this airline and will not be flying with them any more.

Plussat: Crew was nice. However, I waited forever for water. Zero drinks were complimentary. Only 2 tiny cups of water for an 11 hour flight.

Miinukset: Everything. Boarding was awful checking my bag was terrible. Rude lady at the counter.

Plussat: Nothing it’s budget for a reason. Not comfortable just anfl flight. You even pay for a blanket if your cold!

Miinukset: I was unwell had paid for a seat and requested if not a full flight to be moved so not sitting next to someone. Staff declined said it was full flight and rolled eyes. Asked on flight. Got told I could try to love after take off to a spare row 4 rows back.

Miinukset: Check in time took over 1.5 hours - only eight windows to check in 3 flights simultaneous. Once at the gate, I and other passengers were taken to the back to be searched for potential explosive. Further delay was announced. Would NOT fly again with Jetstar!

Miinukset: Delays made me miss my connecting flight and have to buy a new one, jet star provided no compensation

Miinukset: Slugged $60 for having one kg extra than on the flight down. Rep Australia in senior golf event ..given a wine box this was weighed too. What a rip off!

Miinukset: Don’t fly jet star. Huge hassle with bags.

Plussat: Good seat

Miinukset: Delayed 2 hours

Miinukset: Coffee free

Plussat: I had 3 seats which was nice.

Miinukset: I asked for a blanket - had to pay agreed lady never returned. Everything except the flight was an additional cost. The plane temp was set to freezing - very uncomfortable.

Plussat: The crew heard this person carrying on and did nothing

Miinukset: Another passenger was rude and disrespectful to personal space in my seating

Plussat: Nothing and won't travel with them again.

Miinukset: On timeliness!