Etsi halvat lennot: Jetstar

Miinukset: Check and bag drop. Four people stood at the desks waiting til The exact min two hours before to drop bags. Time came they ignored everyone and they finally started. They were not that kind. They could take some lessons from NZ air.

Plussat: Nothing, was not booked on flight I "purchased", kayak search redirects to scam website

Miinukset: Justfly.com is a scam website, don't use them!

Plussat: Crew were ok , but all looked like they had had a long day. Functional but not outstanding.

Miinukset: Late departing

Plussat: Nothing

Miinukset: being on time

Miinukset: I wish the land staff can be not so discriminative and please stop personal threaten against customers. Their bag drop leader Racheal is the most horrible person I have ever met in my life. Because of this horrified experience, I would never take Jetstar again.

Miinukset: Average service, too bad they are partnered/owned by Qantas

Plussat: The touch down landing was PERFECTLY smooth!! Thank you Captain!

Miinukset: Our departure was 30 minutes late.

Plussat: Seats were comfortable, good pilot.

Miinukset: The arrival time was delayed by 2 hours and boarding was 45 minutes late, despite this being the only flight leaving Cairns that night.

Miinukset: Why are their flights always delayed?

Miinukset: It was 1 hr delayed then when boarded there was some technical fault and we were left boarded with door open for about an hour. There was no offer of water or any drink. Seats I didn’t find comfortable. The cabin had significant rattle. Overall a very poor experience in today’s day and age.

Miinukset: Predatory baggage fees at the gate, not a good option for travelers.

Miinukset: They charge a huge amount for checked baggage. I would’ve flown another airline that included check-in baggage for free.

Miinukset: Boarding routine Space available

Plussat: Flew on time with a new and comfortable plane.

Miinukset: Their electronics didn't work so boarding and having the passes scanned took a long time and created quite a hassle.

Miinukset: Cheaper checked bags

Plussat: Crew were polite

Miinukset: Smelled like piss

Miinukset: Ridiculous delays to our flight with no explanation. They initially advised us of a 6 hour delay then on arrival at the airport the board says there is a further 2 hours delay. So I’m stuck at the airport between 2:30am till 6:00am with a useless meal voucher from them because nothing is open. :(

Plussat: Nothing actually

Miinukset: Late departure, uncomfortable seats, rude staff

Miinukset: Jetstar is always a little subpar. food and drink are not included even though it's international and the food for purchase was not very good anyhow. Entertainment was also extra and the selection was poor. flights were delayed and rerouted. They got us there, but with no frills at all.

Plussat: Short flight. Good crew

Miinukset: Flight delayed twice. Later Jetstar scheduled flights to the same location left before ours. Luggage damaged beyond repair or use. Wheels broken off, sides smashed. Now have to purchase new and file "proof" paperwork, pictures, etc. Will never fly Jetstar again. The cheaper flight is not worth it.

Plussat: The price is in good relation with the quality of service.

Miinukset: The attention of the flight coordinator was poor, is a gross person under pressure and with really bad manners

Plussat: The ground staff at Honolulu check in was wonderful. The plane was clean and comfortable for the long flight.

Miinukset: The flight was delayed by almost 17 hours! This caused us great havoc, as we obviously lost (and had paid for) our airport hotel booking. And after being up all day then flying all night, we made our connecting flight of 4 hours by five minutes. Jetstar offered no explanation, no apologies, nothing!

Plussat: The flight was on time.

Miinukset: I just don't like Jetstar. An airline of pick pockets, and crooks. You're best to only bring your toothbrush, and nothing else.