Katy hotellia

Plussat: The room was so spacious, comfortable and clean! Breakfast was a delicious full breakfast with real eggs. Appreciated free parking and WiFi. I have already recommended this hotel and it will be my hotel when in Katy area again.

Miinukset: Nothing at all!

Plussat: Excellent location. Large, comfortable room. Delicious breakfast with wonderful staff.

Miinukset: No. It was great.

Plussat: Loved everything! Very comfortable, spacious room. Great breakfast. Pool hot tub was very warm and felt great, but outdoor pool was cold this time of year...but still took a dip.

Miinukset: Grasping for straws on this question...hmm...maybe the table at breakfast could be leveled to not have a slight wobble.

Plussat: The large room size

Miinukset: The water did not drain properly in a hw bath tub. Needs attention.

Plussat: There was nothing not to like. Great hotel experience at a great price.

Miinukset: Could have had a little more water pressure in shower but really not a complaint.

Plussat: Cleanliness and friendliness of staff. Great environment for my family.

Plussat: The room was very good size, The bed was very comfortable, and breakfast was delicious.

Miinukset: I didn't like that I didn't get to stay longer. Next time I will book for an extended stay.

Plussat: Clean room and good breakfast

Miinukset: Everything was great

Plussat: Very clean facility, helpful staff, and very comfortable stay.

Miinukset: N/A

Plussat: Location

Miinukset: Valet texting system sucked Noise was horrible fro neighbors

Plussat: I did not get to have breakfast during my stay but i believe it will be great because Hotel met all my expectation regarding all

Miinukset: Nothing ! All great. I will definitely stay in this hotel again

Plussat: Convenient

Miinukset: Walls were very thin!!!

Plussat: Clean, spacious, convenient location

Plussat: EVERYTHING!

Miinukset: No

Plussat: I like the quality and comfort. I really enjoyed the breakfast. Everything was perfect.

Miinukset: Didn't have any issues.

Plussat: Location

Miinukset: Tears in pack in play crib, not safe go r naby. The hotel didn't seem to care not to mention it smelled. Must not disinfect!

Plussat: Very nice and super clean. Very convenient to area attractions.

Miinukset: No complaints.

Plussat: Range top, suite, decent breakfast w real scrambled eggs, bed comfortable

Miinukset: Sofa soiled and spent, people standing outside door smoking in bathrobes

Plussat: Full size fridge, kitchenette, and ceiling fan are awesome features of the room.

Miinukset: The heat was turned up pretty high in the common areas and hallways, but I think that was just trying to adjust to Autumn temp changes in Texas.

Plussat: Staff

Miinukset: Hair all over the bathroom when checked on

Plussat: All most everything

Miinukset: Not applicable

Plussat: Nice breakfast, large & clean rooms, friendly staff

Miinukset: Cannot think of any

Plussat: Good Breakfast and excelent location

Miinukset: Good location and clean

Plussat: It was quiet

Miinukset: In the breakfast area the food was not labeled. There was no staff to help or clear areas

Plussat: Room

Miinukset: The hotel was nice, breakfast was lacking. Not much to pick from. Good value. Nothing spectacular about the property. Nothing to make me want to come back.

Plussat: Pretty, nice Lobby Coffee +breakfast, and Comfy bed - + I loved the staff (people) =) .

Miinukset: .. my room had serious Carpet stains - and I would like nicer Chocolate =).

Plussat: Neatness of the hotel

Miinukset: Breakfast was limited

Plussat: Nicer room than I expected, very clean, nice employees.

Miinukset: Pool is small and in the shade, but you can also walk across the parking lot to a sister hotel with a nice pool. It did have a hot breakfast, but food was not as good a quality as it could be. I will still chose this hotel other others in the area.

Plussat: Hotel staff very friendly and made you feel at home

Miinukset: Hotel staff very friendly and made you feel at home

Plussat: The checkin was fast and easy. The employee who checked us in was sweet and efficient.

Miinukset: It was hot in the room and we were right in front of elevator so it was very loud in our room from traffic.

Plussat: Big, clean, comfortable rooms

Miinukset: Breakfast could have been a bitter better

Plussat: Staff is wonderful. Location is right

Plussat: Very clean, modern decor, good breakfast.

Miinukset: Pool is tiny.

Plussat: The room was spacious and very clean. The desk had plenty of room for my work computer, etc. The bed was so comfortable I fell asleep instantly! The staff was friendly, coffee was good and it was nice having breakfast at the hotel. I will be back!

Miinukset: The shower. The door was hard to close/open and the shower head needs to be cleaned of the hard water.

Plussat: The hotel was very clean and located in an excellent location. The front staff greeted us immediately.

Plussat: The reception personnel very nice and competent. The location, close to Katy Mills Mall, Walmart, etc.

Miinukset: Breakfast wasn't good as other Best Western hotels. Nobody was taking care of maintaining resupply of several items during breakfast time, having the people the need to knock on the kitchen door asking for the resupply of food, napkins, dishes, etc. Breakfast quality also wasn't good enough.

Plussat: The room was clean and welcoming. The check in was quick and the young man was friendly and polite.

Miinukset: The mattress is too hard it made my back and hips hurt. I had to sleep on the chair most of the night, which was uncomfotable as well.

Plussat: Breakfast - average Location - great in terms of access to shopping

Miinukset: You get what you paid for - it was not expected to be great for breakfast

Plussat: Kept up very well, always clean, great location!

Miinukset: Elevators are very slow.

Plussat: A/C heating unit was very quiet and cycled during the night to give us ventilation without freezing us and did not awaken us each time it began circulating air! 5 Star HV/AC!

Miinukset: I left my Temperpedic pillow with my heating pad inside the pillowcase in room! The pillow Is HEAVY, It could never be mistaken as a house pillow, it’s longer and heavier than All other pillows! I called 6 hrs we checked out , next 2 Days, No re

Plussat: Beautiful room. Very friendly and most helpful staff-especially hotel employee at the front desk! Breakfast area wasSome variety each morning. very clean.

Miinukset: cannot think of any

Plussat: The front desk staff was exceptional. Having traveled on a early morning flight from Chicago, she was very accommodating in allowing an early check in. The room was exceptionally clean and comfortable.

Miinukset: I liked everything about it.

Plussat: Convenient location to restaurants and shopping. Access to the location was great.

Miinukset: Nothing displeased me.

Plussat: Some of the staff are really pleasant and accommodating. Especially Marisela nad Anabel. I was provided an upgrade upon arrival. There is breakfast but the variety are limited.

Miinukset: Gym equipment are dated. When i informed some staff that there wasn't water and towel in the gym, they did not rectify the situation and took 2 days for these to be provided.

Plussat: great location clean friendly and close to houston but far enough away to be lots slower

Plussat: Clean and great breakfast

Miinukset: Your website was very misleading, it said restaurant and there was no restaurant.

Plussat: Staff,

Miinukset: Seemed like work had been done on the room to fix things. Drywall not painted, caulking appeared to be applied several coats.

Plussat: Friendly staff

Plussat: Clean

Miinukset: I got charged double by accident Not ok.

Plussat: nice pool with a ramp. Very nice room with all amenities, including microwave, refrigerator, TV and large bathroom. spacious walk in shower was great. Customer requests were attended to very quickly. Walking distance to good restaurants and Mall.

Miinukset: Only one elevator worked, and it took a long time 10-15 minutes to get to bottom floor. Weight room could use mechanical machines for legs (leg press, quads, hamstrings), and Lats pull-down. Free weights were good and so were eliptical machines.

Miinukset: I reserved a room at the Courtyard in Katy because of the location and great reviews online. Upon arrival at the hotel, I was extremely disappointed to learn that my hotel room had been given away to someone else. I had worked a full day and then traveled 5 hours to the hotel. The front desk gave me a basic letter from the general manager which lacked details and a true apology explaining what had occurred. The letter did offer to provide a free room for the night at a different Courtyard. I would also like to note that I asked the front desk if I could speak with the manager. However, the front desk told me that the letter had been written by the manager and that they weren't available to meet with me. I attempted to get a room at the other hotels in the area. However I was unable to find a hotel with an open room in the area of my morning meeting because of the late notice. Thus, I had no choice but to travel 20 minutes further into Houston for the new hotel. This unplanned change added an additional 45 minutes onto an extremely long day and would mean that I had to leave even earlier in the morning to make up for the additional travel time in morning rush hour. While the free room was appreciative. The fact that I wasn't given prior notice left me in a difficult position with no options to adjust my schedule. The fact remains I should have received a phone call or email updating me on the situation instead of a typed paragraph which lacked a true apology.

Miinukset: The employees were helpful and nice. The rooms were nice and lesm.

Plussat: Good, however it was too expensive.

Miinukset: We have come to expect breakfast as part of our stay. We neglected to double check the Marriott Courtyard policy. For the price, we just expected complementary breakfast. Disappointed that breakfast was not included--not even a complementary coffee

Plussat: Property is quiet and clean. It’s on a great location. Loved the stay.

Miinukset: Value and price can always be better.

Plussat: Bed was very comfortable. Quiet and good access to the interstate

Miinukset: No

Plussat: The location was great. Lots of restaurants and shopping close by.

Plussat: The staff was wonderful! Very accommodating!

Miinukset: Should have a free breakfast, at least rolls and coffee

Plussat: The pool and hot tub were amazing

Plussat: didn't eat the breakfast

Miinukset: NA

Plussat: The cleanliness of the room was exceptional! It was much bigger than I thought it would be also. The staff was very friendly and the location was perfect- easy to get in and out of yet close enough to anything you could need. I’ll definitely recommend to family and friends!

Plussat: We had a really nice stay , staff is very friendly & helpful if you are looking for a affordable hotel I definitely recommend this one . It really close to a lot of things

Plussat: Everything. Room was great. Had everything we needed. Love the porcelain coffee cups.

Plussat: Location. Overall cleanliness.

Plussat: Location, cleanliness and modern design

Miinukset: Staff was not welcoming. We felt like we were a nuisance. It was Thanksgiving day, that would probably explain their attitude.

Plussat: The cleanliness.

Miinukset: No

Plussat: Rooms are spacious and like the semi-separate sofa area.

Plussat: Great room and great location

Plussat: It was perfect, very clean and hassle free stay.

Miinukset: Perfect

Plussat: Breakfast was ok. Bedding did not feel comfortable.

Miinukset: Main bathroom door of frosted glass ( translucent) . Should be opaque.

Plussat: I've stayed here 2xs thus far. As I travel in on business as well as visit family in the area. This Hyatt is by far one if the nicest ones I've stayed at. The staff are nice & friendly and they remember you

Plussat: gorgeous room and great service. Beautiful hotel at motel pricing!

Miinukset: nope...

Plussat: AC rocked. Rooms were clean. Complimentary Breakfast is always a pleasure and enjoyable.

Miinukset: For whatever reason the shower curtain in the restroom was way too short so water spattered and dripped out each time we showered. Small mess to clean offer each shower which unfortunately is a waste of using the towels available.

Plussat: Staff was extremely professional and friendly.

Miinukset: N/A

Miinukset: The pull out coach should not be considered a sleeping option. Not even adequate for kids. Very uncomfortable.

Miinukset: They didn’t accept my Visa card for payment when I entered it st time of booking .. rung and emailed to give authorisation, they made my 17yr who just travelled 24hrs pay cash and wouldn’t fix the problem .. when I queried it they ignore it and never acknowledged email or phone call. Staff were rude!

Plussat: Very clean and comfortable. Will stay again breakfast was delicious. Great customer service!

Miinukset: Noisy upstairs people

Plussat: That it was close to the Freeway and lots of nearby restaurants and places to see

Miinukset: Under a little construction but didn’t take away from the inside hospitality

Plussat: EVERYTHING!!! 5 STAR RATING

Miinukset: I would like to have had bacon and grits for breakfast.

Plussat: Breakfast, king bed, bathroom

Miinukset: Sofa bed uncomfy, room service was loud, room smelled like mold/mildew

Plussat: The front desk gentleman was very nice and friendly. He was very accommodating when our TV didn’t work. He switched our rooms and made sure the TV was on the football game we were trying to watch.

Plussat: Location, continental breakfast and Trevor at the front desk.

Miinukset: Rooms a bit outdated, some linens were stained.

Plussat: The room was very clean and spacious. I only wish I could've stayed longer!

Miinukset: If anything, I think I would have preferred the pillows to be more firm. They were a little too soft for me.

Plussat: I liked the price and location was satisfactory.

Miinukset: It looked to a new hotel but was not kept clean to my satisfactory. There was a vending area where a coke was spilled on the floor and was left there for the duration of my stay. Also, there were roaches and the complimentary breakfast was not good.

Plussat: Nice breakfast, and everything was brand new construction. Room was quite large..

Miinukset: While walking from one end of the room to the other, the floor seemed to vibrate very loudly. I didn't hear any noise from other rooms, but I felt like I was making a lot of noise just by walking.

Plussat: I really enjoyed having a full kitchen and separate sitting area. Tv was on a swivel base making it easy to adjust for ease of watching. There is a pull out desk if you need to do any work. It can be rolled anywhere in the room. Breakfast consists of waffles, cereal, yogurt, assortment of fruits and nuts as toppings, warmed oatmeal or grits (rotating days), bagels, bread, English muffins, bananas, oranges, and more hearty fare that is pre-made and just needs to be warmed up. This consisted of omelets and various breakfast sandwiches with eggs.

Plussat: Very clean. The staff is always very friendly and helpful! Thank you!

Plussat: Service

Miinukset: Breakfast

Plussat: The smell ! The hotel smelled very fresh from the moment I walked in.

Miinukset: This is my second stay here and both times the Front Desk Agent took a while getting me checked in. Both times were during slow hours. Overall my stay was great.

Plussat: Everything, the place is nice, really clean and good service. Very nice

Plussat: The room was immaculate, we could not have been happier with our experience!

Miinukset: Not at all!

Plussat: It was close to good restaurants and Katy Mills outlet mall

Plussat: Good

Miinukset: None

Plussat: Nice facility with large rooms. Kitchen including pot/pans and utensils. Above average breakfast.

Miinukset: Nothing. Everything was great!

Plussat: Comfortable room, good internet

Miinukset: Too much pork (sausage and scrambled with egg) in breakfast, sometimes without an alternative (such as this 15Dec) morning. I suggest you ALWAYS provide a non-pork alternative to pork.

Plussat: The cleanliness, comfort of the bed/room, and location were 10+. It's not luxurious, but it is perfect for a business trip. Hotel employee checked me in, and I can't say enough about her and her customer service - she is A+ in my book.

Plussat: The location was superb.

Miinukset: The breakfast served were too monotonous. Same thing everyday with only very slight differences. I was locked out of my room because they had an issue with my credit card payment for the last day, even though I hadn't checked out, when a reconciliation could have been done upon check out.

Plussat: Ilkied the location, the breakfast was good and the staff was friendly throughout the hotel.

Miinukset: I was expecting an oven as well as a microwave. I had to cook my dish at my daughter's house instead of at the hotel. Also, thermostat was broken. We did not have heat or air during our stay. We were offered to switch rooms before and after maintenance checked on the termostat. Family was in room next door so we opted to not move.

Plussat: Hotel employee at the front desk made our whole experience worthwhile. She went above and beyond to make us comfortable

Plussat: Hotel employee was amazing

Plussat: Location was very convenient to Katy Mills Mall

Miinukset: Staff had non-caring attitude, looked bored and I'm paying for this service???

Plussat: Full kitchen

Miinukset: It’s all GOOD

Plussat: I being in different hotels and breakfast here was the best

Miinukset: It was a bad smell in the rooms

Plussat: Everything!

Miinukset: No..

Plussat: It was great

Miinukset: N/a

Plussat: Good variety of foods for breakfast. Enjoyed the combo drink of OJ, Greek yogurt and mango.

Plussat: Clean and helpful staff

Miinukset: -

Plussat: The bed was comfortable and the room was clean. Refrigerator is huge for a hotel. They had coffee all the time.

Miinukset: The water leaked on the counter the whole time we stayed. Housekeeping didnt clean while we were gone 1 morning.

Plussat: Friendly staff. Clean and comfortable

Plussat: Everything was great

Miinukset: Bathroom sink and toilet leaking

Plussat: staff friendly, helpful and approachable, facility very clean and organized, the location was very good for me

Miinukset: i did not realize they had larger rooms available when i booked this short trip, (my fault) i would have prefered and booked the larger room had i noticed

Plussat: There are many HAMPTON Inn and Suites across the country that are new or refreshed in a delightful way with outstanding bedding , mattresses , and great appointments in the rooms. This is not one of them. Older facility very close to highway with road noise all night long. Bed was not very good, and Linnen’s were not what we had hoped for. Staff was friendly , breakfast was ok . Overall I will not stay here again as their are many options in the area that are newer .

Miinukset: See above . Needs updating on almost everything.

Plussat: update the property very soft mattress breakfast needs more fruit and better choice

Plussat: Breakfast, Reception.

Plussat: The suite was huge! Very nice and the staff was excellent! at the front desk was wonderful. My busband loved the cookies that greeted him.

Miinukset: Nothing!

Plussat: The room was more than I expected. Staff was outstanding and the bed was like sleeping on cotton balls and the pillows and comforter too. I truly didn't want to leave. It was amazing. Staff went out of their way in every department to help.

Miinukset: No. I loved everything and the breakfast bar was great also

Plussat: Yes everything was just like we love like it.

Miinukset: We had to pay for the breakfast it should be free be we already paid for the room.

Plussat: The staff was great

Miinukset: The breakfast was the worst I have ever had and mad me sick. It cost $13 dollars for the breakfast that wasn't even good. Save your wallet and stomach and walk next door to the Denny's for breakfast.

Plussat: Great location and I had a comfortable stay. The staff is really friendly, helpful and they made sure I had a great stay.

Miinukset: Cannot think of anything

Plussat: Evan at the Front Desk was AWESOME! Informative & Personable

Miinukset: Nothing! It was EXCELLENT

Plussat: Every thing was really nice security was on point so we felt really safe

Miinukset: Didn’t like the fact that I check in so late I ask for a courtesy late check out I was told that I would be charge 10.00 per hour I stay at Hilton property all the time never had this problem before . Dogs in the the breakfast area I am not a pet owner I don’t hate animal but I think people take these service animals to far running around at the breakfast area where I have to eat is unsanitary unsatisfactory it really ruin a very great breakfast and experience of your hotel property

Miinukset: AC wasnt working

Plussat: It was really nice. The staff was great!

Miinukset: I wish that they would have given the breakfast for free and not charged for the fruit and waffles. Keep the grill part as a cost but not the outside stuff that I made myself.

Plussat: Location

Miinukset: The bed was not very comfortable.

Plussat: Kids were running back and Forth on the walkway outside my room I had to call and complain. In general people that stayed there were the kind of people that were rude and made noise when you were sleeping I probably will never stay there again

Plussat: Room was a nice size, clean and hotel was near lots of good restaurants and places to explore.

Miinukset: Breakfast wasn't that great but it was free and you had to eat in the lobby.

Plussat: The convenience of location

Miinukset: It had roaches and Kant

Plussat: The breakfast was okay. The eggs were not very good and the cereal was stale. The staff let us check in early which was awesome because I had class. The room was awesome, large and super comfy bed!

Miinukset: The breakfast could have been better and the check out process could have been quicker.

Plussat: Excellent room lighting. Bright ceiling fixtures in addition to bright lamps. Especially glad they had uplifting "Daylight" colored bulbs instead of the drab yellow "Soft White" bulbs of other hotels with dark concrete ceilings.

Miinukset: 1: Aren't outside rooms & outdoor stairs considered motels instead of hotels? Prefer rooms open towards indoor hallways instead of weathery walks. 2: TVs in breakfast areas & common areas should offer FOX News. It's unfair to force only one-sided news.

Plussat: A very clean hotel very well kept outside also easy on and off I-10 will stay there again soon.

Plussat: The housekeeping was available to give us towels, trashliners and tioletpaper at our request.

Miinukset: The guest srvc reps were professional and kind.I was able to pay $20 a day pet deposit and not be turned away.

Plussat: Always come back to this hotel. No better options around for the price.

Plussat: Booked it on the quick, was heading straight out so it was a best deal for the money thing. Price was good, it was a decent location and the staff that I interacted with was VERY polite and courteous.

Miinukset: Nothing really wowed us about the hotel. Specifically the Breakfast, we are on the Keto diet and there was not much we could really eat and stay Keto there.

Plussat: The room was exceptionally clean. All hotel staff members were very polite and helpful. The location of the hotel was just what we needed. All in all, we had an excellent stay. I would recommend it highly.

Plussat: Convenient location quiet free parking and free breakfast

Miinukset: Easier check in

Plussat: Location was convenient

Miinukset: Housekeeping staff on several occasions did not replace the towels, coffee and the cleaning was perfunctory at best. Coffee maker in the breakfast area was broken for several days. Hotel is very loud as guests come and go at all hours. Staff did nothing to try to keep them quiet. If you do stay here get a second floor room otherwise you will hear every footstep above you all night long.

Plussat: Staff was very friendly and courteous.

Plussat: Heated pool and fantastic hot tub make it worth it!!!

Miinukset: No problems!

Plussat: It was nice and clean and location was great

Miinukset: Nothing

Plussat: Breakfast was great!

Miinukset: Had to go outside to smoke.

Plussat: Is a great place and location to stay near lots of store. Very well presented

Miinukset: Better track of the room been service or clean. We got issue a dirty room full with trash

Plussat: room style and bed

Miinukset: nothing

Plussat: Easy to get to freeway and the room was nicer than i thought.

Miinukset: The door key did not work three different times making me carry my luggage from the second floor back to the front desk.

Plussat: Location and staff

Miinukset: The pool railing to enter main pool was very loose. Didn't come off, which is good but felt unsecure. 2nd floor had a unusual ramp type floor that went up then 50 feet later went down to normal level. This was an obstacle with luggage cart or wheelchair.

Plussat: Friendly staff

Miinukset: Creepy elevator

Miinukset: 'Hotel employee complained about having to walk to the end of the hallway to get a rollaway bed we had requested to be in our room. She also badmouthed the maids, saying they didnt do their jobs properly. She seemed lazy, like we were inconveniencing her.

Plussat: Everything was satisfying, except for breakfast. We feel there should be more variety and better temperature. The food was cold.

Plussat: The staff and how Clean the rooms are

Miinukset: Everything was great

Plussat: Clean rooms ,comfortable beds

Plussat: The staff can’t find this reservation info. It is not easy.

Miinukset: Kk

Plussat: Very clean, comfortable beds, complementary breakfast was very good, staff was very friendly. Perfect location for our needs.

Plussat: clean

Miinukset: No

Plussat: The breakfast and the the overall comfort were amazing.

Miinukset: Everything was over the top excellent

Plussat: The location.

Miinukset: It was very dirty. There was cigarette butts inside the drawers. The sheets were dirty, the mattress covers were stained. There was fingersprints all over the doors. This place was terrible.

Plussat: The friendliness of the staff and the complimentary breakfast. The location was farther than expected but the hotel amd staff were excellent.

Plussat: It was in the area around every where I needed to go.

Plussat: Fresh modern well lit and comfortable

Miinukset: The pool was small

Plussat: The fast check in.

Miinukset: Nothing negative to say.

Plussat: Well equipped, clean.

Plussat: Confort and breakfast

Miinukset: Nothing

Plussat: The hotel room was large, enjoyed our stay overall. The bed was comfortable, the pillows were not. Good breakfast and location. Quiet room, with exception of first night where there room next door blasted music at 2am.

Miinukset: Internet barely worked. It rarely worked on the tv, we could not watch the free apps that were provided like HBO Go and Netflix. Late checkout= 30 min. I found this insulting after spending a week there and the previous Marriott we stayed gave us 3 hr.

Plussat: -awesome Breakfast Buffet, super Beds

Plussat: Check in was fast and painless.

Miinukset: The continental breakfast was awful, especially for being a holiday morning

Miinukset: Staff was extremely rude and dishonest.

Plussat: It okay for the price

Plussat: We've stayed here several times. Rooms are very comfortable and clean. Staff is great. Service is wonderful. Nice breakfast. Highly recommend.

Plussat: The location, decor, and breakfast are great.

Plussat: The front desk staff was excellent.

Plussat: Easy check in, great amenities , and perfect proximity to water park and the mall

Miinukset: Hot tub was not warm or hot but was in good working order otherwise.

Plussat: Desk person seemed a bit tired. Room was A++, Bed+++, overall an awesome value.

Plussat: I liked the location. Room had a little stench but the lobby spelled amazing.

Miinukset: stench in room.

Plussat: Excellent service from the front desk and room service

Miinukset: Location

Plussat: Nothing restrooms dirty I wish I could get my money back

Miinukset: Everything staff rude dirty

Plussat: great location, big comfortable rooms.

Miinukset: I think this place is a "cathouse" I couldn't understand why the maids were working servercing rooms late in the evening, we got there at 9PM. They gave a room upstairs, asked if could get a lower floor, mgr said yes but have to wait 45 minutes?, there were two empty rooms with the doors opened that the maids were going to service, asked the mgr is that is our room, said no, we were going to be in room 121, the maid said room 121 is occupied, (what?) Found out they rent rooms by the hour, couples come in and out in different cars all night. The maids said they have two maid shifts, day and one at night. Well room, was un-occupied in less than an hour, but got a different room. Never heard of such a thing, rent by the hour, I asked the next morning and the clerk said, it's $30 and hour, and $5 an hour after that, that it was mainly for truckers, I am a late sleeper didn't see one single trucker come in.

Plussat: It was clean and roomy.

Plussat: The room with the kitchen inside

Miinukset: No everything was great

Plussat: Staff excellent attitude. Room above my expectations at all

Plussat: cleanliness

Miinukset: crowded parking

Plussat: The value was good and properly clean

Plussat: Clean. Great air conditioner.

Miinukset: Cheap soaps. No privacy door hanger. Cleaning staff could be quieter 24/7. Sorry tv remote.

Plussat: The attendants were courteous,and the rooms clean

Miinukset: The room was sparce,no place to hang clothes. I was double billed for the second time, don't know if it was booking.com,or hotel palace

Plussat: Convenient location/good price/room was recently updated. I had a quiet second floor corner room and heard little to no highway noise.

Miinukset: When I first turned on the t.v. , It had a porn channel on. I am glad the family didn't travel with me. kinda makes me wonder who was in the room before me and why ????

Plussat: Nothing was Goodson

Miinukset: Room was very hot like the air conditioner was out We booked a double bed but instead they gave us a queen bed and pulled the couch out and just put a mattress on top to make it look like a bed Wasn't worth the price at all Will not book again Wasn't clean