Etsi halvat lennot: Kenya Airways

At least This time KQ was on time

Plussat: Punctuality

Miinukset: My flights were changed a lot the week before my flight even though I had booked months ahead.

Miinukset: I had asked for window seats from the agent I spoke to and didn't get that when my flights were changed.

Plussat: I like that the trip had no stops and the food was ok.

Miinukset: The check-in counter did not have a credit card machine for me to pay my extra bag fee. This made things very inconvenient for me because I didn't have cash. I had to leave the airport to find a place with wifi because I didn't have service and the airport doesn't have WiFi. I had to contact a family back home in the US to wire me money. The money never came thru and I had to make a cash advance with my credit card which resulted in me having to pay fees. The entire process almost caused me to miss my flight and the lady at the check-in counter tried to keep my change. After wasting all the time getting the money to pay for the extra bag fee the staff were rushing me to get to the plane and threatening me I would be left behind even though it's not my fault I'm running late. I was not happy with my experience.