Kerrville hotellia

Plussat: the room was big and it had a patio

Miinukset: yes the calling fan was to to wobbly we thought it was going to fall off the ceiling,pleas get some body to fix and glance the ceiling fan.

Plussat: Evrything was cleaned and nice staff and nice pool

Miinukset: Evrything was good

Plussat: Loved the breakfast choices. Location was good but your signage needs improvement. I drove past Alpine Road twice before seeing the sign.

Miinukset: Not one complaint about the hotel.

Plussat: Very clean and great customer service.

Miinukset: No.

Plussat: Rooms spacious. Beds comfortable. Rooms clean

Miinukset: Scrambled eggs were very over done. No bacon

Plussat: The Breakfast.

Miinukset: Everybody in the pool was smoking. The halls smell like smoke and you practically have to smoke if you stay here.

Miinukset: I was on the 2nd floor and it sounded like the floor was about to CRASH IN with the people making SO MUCH noise everytime they walked across the room...……..

Plussat: Breakfast is good especially the bacon

Plussat: Breakfast was very good

Miinukset: Hair dryer didn’t work,got a spare from the front desk,maid took it back,had to get it back the next day

Plussat: Spacious room, comfortable beds, friendly staff and large pool area

Plussat: Big room good cinnamon rolls. Coffee

Miinukset: Entrance to the hotel was a little odd. But we found it.

Plussat: The breakfast was awesome. Plenty of everything. The clerks were very friendly. There was also a kuerig in the room!

Miinukset: We were given a handicapped room, but we're not told up front. There was a lot of space in the room, but no luggage stand.

Plussat: Everything

Plussat: Other than the temperature everything was excellent.

Miinukset: I could not adjust the temperature in my room. It was a little too warm.

Plussat: Bonnie, at the front desk, was great! The beds were very comfortable!

Miinukset: The desk chair needed to be thrown out and replaced. Plus, we had to make three trips from the room to our car because SOMEONE had kept, in their rooms, the only two roller carts for luggage! That made it very inconvenient for us and I'm sure many others. There needs to be a way to address that so it doesn't happen again...

Plussat: Bed was comfy, room was clean, breakfast was yummy!

Miinukset: No a thing!

Plussat: Nikki the night desk clerk was absolutely wonderful so friendly and a great help. I'm disabled and she took notice of my needs and accommodated me for it

Plussat: I've stayed at several properties in Kerrville, and this is the BEST!!

Miinukset: Everything was great.

Plussat: Breakfast was wonderful!

Miinukset: Nothing! We will definitely be back!

Plussat: Great bed

Miinukset: Could be cleaner

Plussat: Location is perfect. Pool is an oasis. Staff is super friendly and helpful. Love everything about Inn Of The Hills

Miinukset: n/a

Miinukset: The bed was absolutely horrible. Neither my husband or I was able to sleep

Plussat: The pool area

Plussat: Most of the room was updated. Carpet still from the 60s. Good ice between the first and second buildings. Cold A/C.

Miinukset: Dated carpet. And there were little flying bugs.

Miinukset: Charged my card twice for the stay when checking out. Then refused to call anyone to help release the funds.

Plussat: Great pool area!

Plussat: Location

Miinukset: Toilet stopped up. This was a problem last time as well

Plussat: The courtyard with a little waterfall and small bridge, sitting area swimming area was great. Loved it.

Miinukset: I planned to lay out at the pool and drink margaritas for my birthday and the pool was closed until 4pm that day, because they were trimming the trees. I know maintenance has to be done, unfortunately for me it was my birthday. Overall it was a great stay

Plussat: Everything was good.

Miinukset: NA

Plussat: Good bathrooms with great hot water and high water pressure

Miinukset: No

Miinukset: I had to fix the chain in the toilet, it had unhooked itself.

Plussat: Location.

Miinukset: Older property but well maintained and rooms are comfortable.

Plussat: Breakfast included was a big perk. Staff was helpful when I got locked out.

Miinukset: Very noisy (upstairs, neighbors and parking lot). Doors opened to outside. Auto lock wouldn't kick in without extra effort. Many nicer places in the same area for that price.

Plussat: updated room

Miinukset: no

Plussat: Breakfast was good

Miinukset: It's was okay Just not my type of place

Plussat: Check in was great. There were 2 ladies at the front desk. Patti was so nice, very helpful with places to eat dinner and things in general. Great person to be working in that position. Breakfast was a hot breakfast and very good.

Miinukset: Didn’t have any problems.

Plussat: Breakfast was good and location was convenient.

Miinukset: Extra charge for pet that wasn’t mentioned in booking.com. Television and clock radio didn’t work.

Plussat: With Super 8, you never know for sure what you will get, but this place really exceeded my expectations. The lobby was very inviting. The front counter person was very friendly. The room was clean and spacious. Wifi worked well. The pool area looked clean and well kept, but the weather was too cold, so we didn't use it. The hot breakfast was average, they did have the Texas shaped waffles...scrambled eggs, sausage patties, biscuits and gravy, fresh fruit, instant oatmeal, ect. The front desk lady was so helpful when we decided to stay another day and see some of the sites. She made a copy of a map and pointed out things of interest for us to do, which we really enjoyed. Just be careful in Kerrville at night, they have herds of city deer roaming around which was cool and terrifying at the same time.

Miinukset: The bed was a little hard for me.

Plussat: Price.

Plussat: Clean, everything was working, nice bed. Great location for my stay.

Miinukset: Breakfast

Plussat: Location was great, it was a great value for the price. Room was spacious and clean.

Miinukset: I didn't know I'd be on the second floor with no elevator. Not a deal breaker though.

Plussat: everything was good

Miinukset: none

Plussat: Very convenient location, super friendly and courteous staff. Great breakfast assortment.

Plussat: It was clean and at a good location.

Miinukset: Every time you moved the slightest amount, the bed would make a lot of noise. The curtains didn’t block out enough light So it was very bright in the room. The mattress was not good. Neither of us slept well and that is why you go to a hotel

Plussat: nice breakfast

Miinukset: spa pool temperature was cold

Miinukset: The bathroom was dirty, the whole place smells funny. The staff was nice enough.

Miinukset: OK place. A bit dated. Some things have been freshened up, others not. Mattress seemed to be well worn and time to replace. Given some of the other area choices this was probably better than most.

Plussat: Location. Everything was close by

Plussat: The breakfast was very good.

Miinukset: The room was noisy-thin walls? The closet door was stuck and could not be opened. If you intend to shave or put on makeup in the bathroom, take a flashlight! The bathroom lighting was extremely poor. Maintenance in the hotel was sub-standard.

Plussat: Staff

Miinukset: Entry light not working. Indoor pool area was too hot

Plussat: Location, friendly staff

Miinukset: Cleanliness of floors in room

Plussat: Front desk staff were helpful and put a bag in freezer

Miinukset: The outside of hotel looks updated. The executive king room was dusty. Bathroom was filthy. Dried urine on back of toilet. Floor had toothpicks from previous guests. Caulking missing from behind faucets. Mold near ceiling vent. Had them reclean room. Could have written my name in the dust on bedroom walls. Couldn't change hotels because had our small dog with us, nothing else available. Never will stay here again.

Plussat: Bed was great comforter was nice but odd material

Miinukset: Some staff was great some was not Big fight in hallway staff discussion was loud and f bomb heard everywhere. So many staff members cleaning never seen so many. Owners need to check things out. Front desk lady was very sweet called to front several times no answer out smoking

Plussat: The fact that the hotel had an indoor pool was nice.

Miinukset: The room smelt like dogs and old smoke.

Plussat: Really nice room, but you could hear the noise from the next door room. Maybe this was because I had an interconnecting room (but the door was closed).

Plussat: New hotel and good location

Miinukset: N/A

Plussat: Indoor pool, hot tub, breakfast.

Miinukset: A little run down. Could use some spiffying up, mostly in the hallways.

Plussat: Excellent staff. Friendly and helpful.

Miinukset: A/C was not working well. It had rained and the humidity in the room was high making the room smell musty.

Miinukset: It wasn't clean at all.

Plussat: Staff friendly, helpful. Room cleaning staff did a great job!

Miinukset: Hallway carpet dirty, stairway walls / baseboards dirty. Killed 3 roaches in my room !!

Plussat: Free breakfast and the beds were comfortable

Miinukset: No

Plussat: Very nice

Miinukset: Was very nice

Plussat: The staff was friendly and helpful. When we asked for great places to eat we were given the information. Breakfast was great.

Miinukset: The AC unit smelled moldy and towels we're very rough

Plussat: Pet friendly. Close to town

Miinukset: carpets need cleaning or change to laminate floors.

Plussat: The afternoon front desk clerk was JUST DELIGHTFULLY helpful and showed the love in her heart helping us with our bags delivering each of them to our separate rooms, four of them. Hotel employee was just fabulous!The BEDS ARE FABULOUS TOO!

Miinukset: The carpet was simply NASTY. My mom walked around with her shoes off which she'd had on all day, got in tub to shave her legs and discovered BLACK residue on her feet! The carpet was dark to start with so it's easy to cover up the dirt!Keep on shoes.

Plussat: We enjoyed our stay, very clean, courteous staff.

Miinukset: No elevators

Plussat: staff was super friendly. Picked this hotel for indoor pool. Was very happy was heated along with Hot tub was well ventilated.

Miinukset: nothing

Plussat: Great historical ambience. Right off of the highway.

Plussat: Front desk staff, was the best I’ve ever encountered.

Plussat: I thought our room was too spare of niceties that I expected. We have bad knees and there was no elevator to the second floor (I should have asked for a first floor room). The tile in the room was quite cold. It was nice but could use some rugs to give your feet a little warmth!

Plussat: The lobby is beautiful.

Plussat: Nice Western feel with beautiful lobby, friendly staff.

Plussat: Great breakfast!! Best part of stay.

Miinukset: Should have asked for first floor...no elevators.

Plussat: Easy access to the interstate.

Miinukset: Mold in the drywall in the shower. Ketchup (or something else) on the floor between the beds. All the face cloths already had makeup on them.

Plussat: Cozy home feeling

Miinukset: Horrible communication with booking.com resulting in erroneous booking.

Plussat: This property has a beautiful lobby and courtyard. I also found the quality of the linens and window coverings to be very nice for this kind of property. The room was as clean as could be.

Miinukset: I bet this place was really top notch in 1984, but it is very dated. It needs a gut and remodel of the bathrooms and fresh trim in the bedrooms. No matter how hard the housekeeping staff works, the rooms are going to feel kind of crusty.

Plussat: The food, staff, beds were great!! Complimentary champagne with Thanksgiving buffet....very nice.

Miinukset: Pet friendly so saltillo tile throughout the room....made it a little cold, but all in all a nice room with back patio....needed a better grassy area away from room for dogs.

Plussat: Lobby looked great decorated for Christmas. Built more like a motel style in the fact that you check into the lobby but have to drive to get to your room. Decor is from the 60’s and the bed left like it was from the 60’s era.

Miinukset: Free parking but breakfast is not included.

Plussat: The lobby and dining rooms are not to be missed.

Plussat: Very clean rooms

Miinukset: No breakfast no coffepot in room

Plussat: Rauhallinen ja siisti

Miinukset: Ei valitettavaa

Plussat: Perussiisti M6 roadtripin yöpymiseen

Plussat: Clean and friendly front desk.

Miinukset: Little pricey with no complimentary breakfast and just basic room.

Plussat: For the price that I payed the location was great. However, I would never stay there with my wife.

Miinukset: The staff was not friendly and did not try to be nice.

Plussat: The room met are expectations to a point

Miinukset: Your beds were hard..and larger pillows..it made our back hurt. .no coffee maker but you had fridge and microwave..need more plug ins for blow dryer and need to be conveniently located..instead under night stand for people with knee problems or other physical issues... TV needs to be middle of room instead of on side.. It was clean and very lightly scented..that was nice. People were courteous..cleaned every 2 days while there..that was good.

Plussat: Clean, easy access, pet friendly

Miinukset: Nothing

Miinukset: Not very clean, old linens, worn out towels

Plussat: I came in for the Kerrville triathlon so the location amd price were good. Friendly staff.

Miinukset: Ac wasn't plugged in when we arrived so it was stuffy in the room. Had a small fridge but it didn't work.

Plussat: Really nothing. The tv didn’t work. It was frozen on Acuweather channel the whole time we were there. and the bathtub had some sort of ductape holding stun together. Cigarette burns in the bathroom. Besides the TV not workings the remote was missing some parts. I complained at checkout but the hostess didn’t seem to care

Miinukset: A tv that’s worked and a bathtub we could have used. The owners need to fix it up

Plussat: Location and breakfast

Miinukset: Grounds not tidy. Hotel needs updating.

Plussat: Best price for stay

Miinukset: Nothing

Plussat: Near a main Interstate highway, easy to get to. Decent restaurant next door Breakfast included in the rate.

Miinukset: No elevator.

Plussat: Full breakfast at near restaurant

Miinukset: carpet in this room was a little dated, everything else was up dated. Great fast hot water.

Plussat: I was very pleased with this property from the moment I stepped up to the counter to sign in and get my key. The two ladies were friendly and professional. Everything about my room was great. When I am in Kerrville again, I hope to stay at here.

Plussat: nothing.

Miinukset: Upon walking up to front reception desk the Lady receptionist and another male employee stared at me with "Digust". The lady receptionist was very short and rude with me her Dress attire was "HIDEOUS". The Hotel was was full of Intoxicated guest.

Miinukset: Restaurant is next door not in hotel.

Plussat: It was OK have stayed in worse, also stayed in much better.

Miinukset: Room was a little dated.

Plussat: Large room, close proximity to good resturant.

Plussat: The rooms were clean and roomy.

Plussat: It was very roomy and clean!!

Miinukset: I was under the impression that there would be a refrigerator and microwave in our room.

Miinukset: This hotel is old and needs to be torn down. Balconies are leaning. Very dated.

Plussat: Check in was great, front desk was helpful and nice. At breakfast they had Texas shaped waffles and a good variety of items to choose from.

Miinukset: After showering, walking from the bathroom around the corner to the bed, my feet were already filthy. Floor should have been mopped.

Plussat: location

Miinukset: The heavy smell of the spray used to freshen the room. It is over powering.

Plussat: The heater worked very good, to the point I had to sometimes turn it down to make it kick off! Lol the lights all worked, the beds were made! The breakfast at the front office was ok.

Miinukset: The bed frame was bent an squeaked everytime one of us moved or rolled over.. it was really annoying. The air conditioner filter was filthy to the point I took it out an cleaned it myself! There was trash under the night table between both beds, there was a mud dobber nest on the window sill along with a dead bee, I'm glad to say that I dont have a toddler! Then the little fridge/freezer worked way to well.. it froze everything you put in it because someone had broken the knob inside of it. Other than all that it was ok..

Plussat: location

Miinukset: very dirty room

Plussat: Waffles, pastries or cereal pretty much.

Plussat: The lady checking in was very nice. Price was nice

Miinukset: Bathtub needed remodeling and very loud neighbors. Looked like a bunch of workers and families living there

Plussat: This place was a dump. I think it was a who're house or a crack house. I wouldn't let my dog stay there. Room smelt gross. I got my money back!

Miinukset: Everything

Plussat: Comfy bed, good shower

Miinukset: Tile floors need specific cleaning agents to avoid becoming sticky even though they are mopped

Plussat: Attentive service

Miinukset: Shower needed a new diverter

Plussat: Good value for money and comfortable enough given the price point.

Plussat: That there was a restaurant that was affordable

Miinukset: The alcohol was a little pricey

Plussat: Location good for a quick stay

Miinukset: I got BITTEN by something in that bed! Started itching and swelling immediately after. I still have 3 welts where the bites were.

Miinukset: TV didn’t work, had trouble getting channels. Desk person came to help, but only partially solved the problem. Didn’t care too much. Control probably needed a battery. Breakfast was marginal, just a few hard boiled eggs and toast. Had a waffle maker, but didn’t want waffles. Only one English muffin. Put us in room next to parked motorcycle; all guests seemed to be placed in our wing. Hot water didn’t hold out long in the shower. Won’t be back. Had stayed there several times in past.

Plussat: Everything!

Miinukset: Smell in the carpet

Plussat: Price, water pressure and temperature.

Miinukset: Bathroom floor needs cleaning. Carpet had bits of broken glass and needs vacuuming. Parking was tight.

Plussat: Great location off I10. Clean and comfortable for an overnight stay.

Miinukset: Burnt holes in the blankets and broken clock. I was late.

Plussat: Price and cleanliness were a priority which is why I stay here.

Miinukset: Hotel and rooms are looking a little worn like management is not putting enough money in to keep the place up.

Plussat: Nothing

Miinukset: The room had a Overwhelming stinch of cigarette smoke. There was no hot water. And it just was not very clean

Plussat: Price.... Better breakfast....good selection..

Miinukset: MY RENTAL CAR WAS HIT IN PARKING LOT OVERNIGHT.....HOT TUB NOT IN WORKING ORDER ....PARKING CROWDED..LONG STAY RENTERS WITH MULTIPLE CARS, LOUD ALL NIGHT...

Plussat: Recently redone. Breakfast. Rennovations continuing.

Miinukset: Pool was on highway. Spa was not in use.