Hotellit lähellä Key West

Plussat: Loved the property facilities and unit layouts.

Miinukset: Our room had ant problem and management did not reduce price. We couldn’t have food in the kitchen / room bc of the issue. This wasn’t handled well by staff at check out. Major inconvenience.

Plussat: Scenic and low key, clean and comfortable. Great for families.

Plussat: The Florida rooms on each room are great

Miinukset: No beach view available. No room service.

Plussat: Tyylikkäästi sisustettu apartementos tyylinen majoitus missä hyvin varustettu keittiö, mm plenderi ja astiasto löytyy kuudelle henkilölle. Huoneet tilavat ja siistit. Huoneistossa tiskikone sekä pyykinpesukone ja kuivausrumpu. Allasalueella aurinkotuoleja riittävästi ja alue on viihtyisä. Henkilökunta on ystävällistä. Hotelli sijaitsee kauempana kaupungin keskustasta joten polkupyörä tai auto tarpeen.

Miinukset: Huonesiivous kuuden päivän aikana oli heikkoa. Kolmena päivänä jäi kokonaan siivoamatta, pyyhkeet vaihtamatta ja roskat viemättä. Hoitui kyllä heti kun pyydettiin. Hotelli hyvitti pyytämättä kolmen päivän ns. kaupunkiveron.

Plussat: Exceeded all expectations, ideal for families, rooms are very spacious, well equipped, clean and tidy. Brilliant

Plussat: unit is undated and spacious

Miinukset: cusinart coffee maker in unit

Plussat: The fishing area

Plussat: The personal in the valet and the personal cleaning was very nice and good.

Miinukset: Overpriced. Mot even possible to swim in the ocean. No point of being by the water if all the common areas is surrounded by the buildings. The pools was small. The “restaurant” was not a restaurant. It was a bar next to one of the pools. This place is nice if the cost for a night was approx 150-200 usd. Not a cost of 700-1000 usd per night. And the personal at the check in and the one in the information desk was not so helpful.

Plussat: Great room. Amazing pools with luscious plants and art. Mike was an excellent concierge and set us up with a sunset cruise and jet skis!

Miinukset: Only thing to add to the property would be some hot tubs.

Plussat: Awesome environment and very convenient with nearby shopping and restaurants.

Miinukset: Very clean and has everything you need, pools, bars, water sports and beach.

Plussat: Hotel looks amazing. Decoration, pools, rooms, everything. Top level service and facilities.

Miinukset: Location is a little too far from the action. Hard to get to Key West center, need a car to move around. Also I thought there were a little beach (looking from the pictures) but there wasn’t. I thought it was a bit misleading. They have a shutter service to take you to Smarter’s Beach, about 2 miles from the hotel.

Plussat: We were given an upgraded room, which was absolutely beautiful with lovely views of the water.

Miinukset: The location is a bit out of the way, which is what we wanted, but anyone seeking to be in the action should look elsewhere. This is a quiet oasis!

Plussat: Well located Helpful staff

Miinukset: Even booking with almost 2 months advance my room was poorly located. There’s a back door that connects to other rooms and it can be quite noise at night.

Plussat: The room/ decor

Miinukset: The live music around the pool was v loud and made it impossible to have a conversation anywhere near, which included the price deck in front of our room. It made it very unpleasant to be in the area. The location of the hotel is in a commercial zone and not very pleasant although equally convenient for needs.

Plussat: Palvelu erinomaista. Huoneet upeita. Hotellialue erittäin viihtyisä.

Miinukset: Hieman kaukana Key Westin keskustasta.

Plussat: Brand new facility, nice touch with a lot of trees and vegetation, great professional staff.

Plussat: The house type: our room 67B was like a home instead of a classic hotel room. With 2 separate rooms one upper than the other.

Miinukset: Moquette in majority of the house. Check in starting at 4 pm when there's so much to clean. Apart from bathroom and beds to make. They should give rooms by 2 pm. We needed the room earlier.

Plussat: Hygiene and quality of supplies eg LOccitane, Starbucks Coffee.

Miinukset: The room rate is pricey.

Plussat: Just the scenery near the water

Miinukset: Rooms were dated and awkward layout. Lots of steps to climb with luggage.

Plussat: Love the chicken waffles

Plussat: Clean, stylish and nice facilities.

Miinukset: The rooms facing the pool have some smell coming through the window from the restaurant

Plussat: We loved everything from the location to staff. The rooms were comfortable, it has a great pool, a restaurant that serves breakfast and dinner and the a restaurant off the pool that serves lunch. Met the owner and he has been in the hotel business for years and you can see it's not just a business but a passion for him!

Miinukset: There was not a thing we didn't like!

Plussat: The shuttle to Duval was awesome! Free parking for our rental car. Comfortable pool area/seating. Beds and pillows were perfect! Gym facilities also perfect! Hotel boutique was stocked with adorable clothing and jewelry.

Miinukset: Pool was a little small. Didn’t like sliding bathroom doors (in the hotel rooms) that don’t lock. No hotel store for snacks, toiletries etc.

Plussat: Súper helpful staff and incredibly friendly. We had an issue at a boat we were staying on and they graciously gave us a room way before check in.

Plussat: View of marina

Miinukset: Not enough local attractions had to take free shuttle to other side of Key Island, wish some of the shuttle drivers gave area location information. Never knew where the beach was. Philip the shuttle driver gets all my stars learned what I need from him the last days of my vacation

Plussat: The amenities. Polite staff. Happy Hour was reasonable.

Miinukset: Our room was above the hotel restauraj[nt ( Matts) and the entire stay the smell of cooking food was is the room. Even with the slider closed. Also the pool was way way too cold.When a temp increase was requested it was ignored. No one visiting Florida wants a freezing pool on thier winter vacation. Especially with high rates. Maybe you should consider your patrons comfort...

Plussat: Nice little guest house with an amazing service and great hospitality in a familiar atmosphere. We stayed in the Duval room and were very satisified with the provided amenities. During the stay we got so many recommendations where to got and what to do while our stay -but couldn't make it all... Next time will stay longer :)

Plussat: I liked the property and location near the beach

Miinukset: The tv and it's useless remote

Plussat: Beautiful location, close to the free bus but gave the feeling of being very secluded. Unique property with many amenities and very few guests. It was lovely to be our own coffee and eat breakfast on our private patio. There were also bikes to rent and beach equipment (free) on property.

Plussat: Loved everything!

Plussat: Location was great, close to beach and Duval St. Mark was a great host told us everything close to get to, even offered to book excursions for us. Place was clean and cozy for 2 couples. We stayed in the 2 bedroom. Definitely would stay here again!!!

Miinukset: Nothing bad to say at all, great cozy place

Plussat: The location was great, in a quiet neighborhood close to the beach and piers. I would definitely stay there again.

Plussat: everything.

Plussat: friendly owner and staff, very helpful and kind. the place really peaceful , beautiful and clean

Plussat: Everything

Miinukset: -

Plussat: The decor of the room. The view.

Miinukset: The resort was great but use of the pool area and balcony was spoiled by staff that spread cow manure on the lawn in the hot afternoon. The smell was foul.

Plussat: Room

Miinukset: Staff - give by propose wrong info in advantage of the hotel Whatever was agreed was not delivered from : 1) info was breakfast was included in first page of booking.com, but if you go further they define what breakfast means with restricted options. They need to give vouchers for breakfast but no info about that 2) changed the number of days spend in the property with wrong deductions 3) wedding was done in swimming pool zone and because of that was closed

Plussat: Beautiful marina and large comfortable rooms very clean.

Miinukset: No smoking on property at all

Plussat: It was beautiful landscape and bathroom

Miinukset: Yes its not really that great of view of the ocean unless you get 3rd floor all you see is a marina we actually had to move rooms

Plussat: Clean room with a nice view. Abundance of pools close by makes it easy to find a quiet and relaxing spot.

Miinukset: Few parking spots available that are conveniently close to rooms. When we came back late from dinner we had to park all the way in the parking lot by the entrance.

Plussat: Amazingly clean and well-maintained with a friendly staff. We were in Building 4 with an ocean view, not overlooking the swimming pools (there are six!) and the marina. Building 4 is quiet and peaceful and the balcony with a table and two chairs was comfortable. Food and service were good although I expected the Yellowfin Burger to be a Yellowfin Tuna Burger rather than a hamburger. The hourly free shuttle into central Key West is convenient; apparently it is a good idea to get on the shuttle list for afternoon/evening rides because everyone wants to go downtown for a sunset dinner.

Miinukset: Towels are not available at the swimming pools after mid-afternoon; take towels from your room. We sat at a table under the umbrellas outside the Yellowfin Bar & Grill in the afternoon and were completely ignored by the servers; somebody passing by could have stopped by to say "You have to order at the bar". The mandatory resort fees are high.

Plussat: The neighborhood is horrible.

Miinukset: The neighborhood.

Miinukset: Be careful when booking . They do a lot of events . My girlfriend and I booked one night . We planned on relaxing by the pool for the 2 days. They won’t let you check in until 4pm and you have to be out by 11 am . We couldn’t sunbathe on the morning of departure or arrival because the main pools are not available when they do weddings . So you have to use the pools that are in the shade until 1 pm. They also charged us $37 resort fee and $20 parking . When we complained we had the standard ‘ this is our policy answer ‘ and ‘we do lots of events’. If they tell you there is an event on when you book then you can decide . They don’t do this as they know most people would book elsewhere . We won’t stay there again . Very overpriced for what you get .

Plussat: very nice room, King Suite; water sport center was also very much meeting our expectations. The hotel and room were quite. Efficient check-out by Jason.

Miinukset: Food concept is not matching the room and facility standards by far. It just cannot be that we pay almost USD 50.- per person (USD 100.-) for breakfast and are then getting the coffee/cappuccino in a paper cup as in Starbucks!

Plussat: Aktiviteetit kuului hintaan, rento tunnelma. Siistit huoneet.

Miinukset: Syrjäinen sijainti.

Plussat:  the Front Desk was very nice and accommodating. Hotel employee made sure our room cleanliness was immaculate. Thank you all the staff for a great experience. We will be back!

Plussat: Room very nice

Miinukset: Location

Plussat: free upgrade was awesome. I liked everything about it

Miinukset: breakfast could have been free

Plussat: Will come back if revisiting key west!

Plussat: When you eat dinner at the restaurant, you get free breakfast. The suite was phenomenal and updated. It was huge, full kitchen, dining room table, 1 1/2 baths, our own steps from the balcony down to the beach. All of the staff were friendly as you expect from Marriott.

Miinukset: The cost of parking was steep.

Plussat: The rooms are very cozy, simple clean decor, spotless tile floors. Th attached restaurant is very good.

Miinukset: Even though my wife and I requested a quiet room, they put us in a room next to a suite, which was used for conference attendees. As a result mornings starting at 7am were disruptive with people going in and out, and they were loud. We had to request a change of rooms mid way during our vacation. When checking out, the hotel staff were unapologetic and barely squeaked out a sorry, saying that the hotel was full. Having the foresight to put all the conference attendees in those areas would have been a better plan than putting couples next to rooms being used for conference meetings. Not happy with the way the hotel staff handled it, especially since I was a BonVoy/Marriott Gold Elite member. Will definitely not stay here the next time we come back to Key West.

Plussat: Nothing much. This is not a hotel of 4*, I would give 2*. This is not a hotel rather motel. Room was very small, dingy and dark without private window and patio. This room should be a store room. I could have better accommodation in Best Western with much less expense.

Miinukset: As described above.

Plussat: The beach bar and staff were amazing

Miinukset: Ants in our room Washer was broken

Plussat: Clean

Plussat: Beautiful resort. Great location. Great staff.

Plussat: We love everything

Plussat: Nice area, well maintained

Miinukset: The fire alarm went off every morning between 5a and 6a. Apparently the fire alarm goes off when it rains? Also the elevator did not work. The breakfast, not included, was over priced and a basic continental breakfast.

Plussat: Very nice pool and jaccuzzi.

Miinukset: Staff at the reception strongly insisted to sell us an upgraded room and also to have a good review on TripAdvisor ... Room very noisy, no soundproof at all. Hotel far away from Key West centre, few restaurants nearby.

Plussat: The atmosphere and personnel were outstanding, loved the pool and poolbar. Concierge service was great and fast

Plussat: Lots of character; not cookie cutter. Great staff; they upgraded our room. Great pool and outside bar area!

Miinukset: Wish it would've been on the water; not across the street from the water. LOTS of traffic going by the hotel; kind of loud. The bikes they have for rental are not the best.

Plussat: The ambiance,

Miinukset: No elevator or other arrangement to move your suitcases upstairs. Also over priced

Miinukset: Too expensive for what you get

Plussat: I had a great time, everything was good but the breakfast needs some work. Shuttle service was a great way to get downtown.

Miinukset: breakfast

Plussat: Location is not bad. Shuttle to Duval Street and to airport works well and is very helpful with getting around.

Miinukset: Havana Hotel is truly equivalent of motor loge by any highway with floors peeling off, dirty old bathrooms and over facilities limited and in bad need of renovation. As the layout of the hotel is exactly like standard 1970s Motel -6, most hotel windows look out either on parking lot or at the walls. Again, for one night stop on off the Highway hotel it would be ok. For these you pay $ 40 -600 per night and you get what you paid for. Havana Cabana for such facility charges $460 - $601 per night which is astounding ! When we arrived we really thought we were in WRONG hotel !!! Staff is sleepy and highly indifferent. Not rude but just lazy and disinterested in their job.

Plussat: The shuttle is very convenient.

Miinukset: The staff was bribing everyone with free drinks to write trip advisor reviews. Had random gratuity charge added to my bill which I requested to be removed.

Plussat: The pool is the greatest thing about this hotel because it is the biggest in Key West, as well as the attention to the guests. They came around to us and gave us free smoothies, as well as popsicles and other things. There are cute iguanas and chickens walking around, and the scenery overall is gorgeous. The free shuttle buses were also convenient and were clutch because parking in downtown Key West sucks. The wristbands were also so nice because hotel key cards get lost sometimes and these were waterproof, so more convenient! Overall, great experience.

Miinukset: I guess the location since it’s not the closest to downtown, but nothing bad honestly.

Plussat: To say we were pleasantly surprised with the hotel, is an understatement! What an awesome experience! The room was great, the staff fantastic, and the bar and pool awesome! Even guests became friends quickly!! GREAT ATMOSPHERE!

Miinukset: NO, there was a shuttle every 30 minutes. A free drink per guest, LOL. The transformation of this hotel has been incredible!

Plussat: The staff is very friendly, the pool area is beautiful and lush. Rooms are decorated with a very cool Cuban vibe. We loved it!

Plussat: The place was beautiful and the staff were very friendly

Miinukset: Extra $25 per day for some services

Miinukset: Parking and breakfast seating. The parking spaces are MUCH too thin, creating many spaces which were unparkable as others had parked over both side lines. This made my 8 month pregnant wife have to walk from the opposite side of the hotel in the only parking spot available. Also, at 9:00 am, there is not enough tables for the amount of people eating breakfast. We had to sit in the lobby to eat our breakfast. These two things made our stay less enjoyable.

Plussat: Friendly staff and shuttle

Miinukset: Check in was slow

Plussat: Allas oli kiva ja huone tilava.

Miinukset: Allas meni remonttiin lähtöpäivänä ja siitä ei ollut etukäteistietoa matkan varausvaiheessa. Aamiainen syötiin kertakäyttöisiltä lautasilta ja muovilusikoin. Ei sovi vastuulliseen matkustamiseen.

Plussat: The staff was incredibly helpful and very engaging. The concierge was knowledgeable, the front desk attendants quick, and the breakfast crew were on top of everything. I have no comments on the maid service because we did not let them into our room for the duration of the stay. They offer a variety of helpful coupons and pamphlets to help acclimate you to the island.

Miinukset: Our room smelled slightly of cigarette smoke, and the shower had mildew in some of the grout. The sink area allowed a pool of water to collect due to an uneven surface. The walls are quite thin. The rooms were lacking in lighting. Being one of two Fairfield locations in Key West, it's the farther from the major attractions. Overall, small gripes. I would certainly stay here again

Plussat: Bus to Downtown and Breakfast

Miinukset: Price was to big , i don’t know why I paid 50$ for destination packet which from that price I use parking and get two drinks for 3$ , so I Lost 30$ for one Night

Plussat: It was JUST ok

Miinukset: Musty mildew smell. Requested room with two beds and was given one bed for two. On weekend and mornings not enough shuttles going into to town and shuttles stop too early.

Plussat: Shaded with palms everywhere.

Miinukset: Nothing it was perfect

Plussat: Really enjoy my stay here

Plussat: Good location, good breakfast, nice pool with bar. Rooks were clean and comfortable

Miinukset: The fitness room needs updating. Limited equipment. There was also a hidden fee not disclosed when booking - a $25/night "destination/amenity fee". That included 2 drinks per day at the bar, pool towels and shuttle transportation to the downtown area of key west. Perhaps that was useful to some travelers but it was a waste of $50 for the 2 nights we spent there as we did not use the pool, bar or the shuttle. Sneaky, hidden fees like that should be disclosed when booking.

Plussat: The pool and the Pool Bartender Steve was very professional and awesome!

Miinukset: The staff was a bit rude when we checked in but got better as the stay went on!

Plussat: Friendly staff - very helpful - comfortable bed and pillows - plenty of room - clean room.

Miinukset: No continental breakfast

Plussat: Good hotel. Friendly staff. Quiet. Value for money.

Miinukset: Cleanliness underneath the bed and the smell inside the room itself.

Plussat: Location.

Miinukset: Staff weren't ready and friendly. Got to hotel at 2pm, was told check in was not till 4pm. Went to eat came back at 4:30 and the room was still not ready, staff was not accommodating. Gave us uncertain answers, when asked why it wasn't ready, one turned

Plussat: Room was updated and a great size with a sofa/seating area. It was quite where we were on property. Staff was super friendly and they even text you checking up on your stay to make sure you are happy. They are pet friendly and we so appreciate that!! They have an ongoing shuttle to the Duval Street area which is amazing. Starbucks right next door and a super nice bartender and voila! Great stay :)

Miinukset: Pool is quite small even though the pictures make it appear super huge.

Plussat: Nice updated hotel, Free parking, Free WiFi, Free shuttle to Key West Historical District. We could use also the facilities from the Next door Hotel 24 degrees, like excellent swimming pool and bar.

Miinukset: The pool at the Gates was available for families who were not guests of the hotel....with a lot of children.

Plussat: Nice pool, and service. Received texts asking how everything was and if we were pleased with the room and facility. First time a Hotel checked on us daily. Nice shuttle service

Plussat: The over all was great the customer service was outstanding. I have my own business and I pay attention to customer service and the lady that hopped was above and be on kind just said I'd like to know her name it was her customer service great.

Miinukset: Nothing

Plussat: Only stayed here for 2 nights but the hotel,the staff+location was all good,had a lovely stay,also a free shuttle bus to mallory square was great as it saved us driving, Brilliant.

Plussat: The room was comfy and clean, the pool area and bar is really a place to enjoy. The staff was very nice. Good choice for Key West

Miinukset: A little bit overpriced in our opinion since there is no breakfast included. The check in procedure did take very long.

Plussat: In the key west

Miinukset: distance to the center, cannot check in until 3:10pm( if you still want to check in at 3:10pm, they will charge you $50 for early check in). It is wired. Also, the room has strong smell and not clean. It just a motel instead of a hotel. Besides, the WiFi has poor connection. The staff is not helpful at all, and for no reason, they hold $100 more for no reason.

Miinukset: I was unable to be at the hotel and called them directly 3days in advance that I was in an accident and unable to travel. There was no consideration given claiming it was a non refundable stay. Had I known that I would never have booked. Horrible !!!!!

Plussat: It’s very clean and modern. Rooms are lovely and big with a great size pool. The beds were very comfortable and had a great shuttle to down town.

Miinukset: The shuttle finishes at 11pm which means you would need to get a taxi back if you decided to stay out . The cost can range from $13-$18. Also the shuttle takes a good half an hour to reach down town Key West. But the drivers make up for this, watch out for Vinnie he is great fun!!

Plussat: Location and apartment size was amazing

Miinukset: We should have been told about the foul smell outside! We were charged a resort fee of 65.00 per day, and we could not use the pool or beach! I’ve been sick to my stomach for two days with nausea and headache from the smell. Residents here are use to the smell. Property manager says it smells ok to them. It’s only a little smell. I’m not exaggerating it’s really bad. The apartment is great and spacious but when I’m on vacation I like to use the pool. My family went to the pool. We lasted 10min. Also the cleaning bill is 161.00. That is really high.

Plussat: Mater bed was great, view great, location great, condo was large

Miinukset: Only problem with place was the security , once it got dark they would walk around the place and use a large flashlight to shine onto your patio if you were out there talking, or if you were walking outside they walked up to us with a bright flashlight and shined it in our faces like we were gonna break the law.. would not stay there again as security said the people who lived there , complained about anyone who was staying there on vacation for any noise at all

Plussat: The layout was great for a family of four. Master shower was STUNNING! The overall cleanliness of the space was SUPERB! Having a reserved, secure parking space was a blessing.

Miinukset: No beach access directly from the property was a little tough, but it isn’t that far of a walk to get to the beach. (We knew this before we booked). On the map it doesn’t look far away from Duvall Street, but it is further than you think.

Miinukset: Initially obtaining our keys and finding our room was awful! The property is VERY confusing.

Plussat: Very roomy, excellent floor plan. It seems like our unit is going through some updates and the master bath is already done. Plenty of seating and amenities are nice.

Miinukset: Sugar ants in the kitchen, there are traps but they don’t work. And although the master bath remodel is beautiful, the large, high polished, slanted design is a death trap! I slipped every time and I was paying attention to it. There must be a grab bar put in and even then it is a liability hazard for an elderly guest.

Plussat: Comfortable quiet felt at home easy to bike to downtown and all the sites. Very secure feel safe lots of locks.

Miinukset: Unit could use a little updating such as kitchen and giant tub in master for the price you are paying.

Plussat: The apartment was nice, just was not crazy about the bed. The matress cover was a bother to tell you the truth :-)

Plussat: Very convenient to have 2 bedroom 2 bath suite for 2 families for the price of $277 per night. The pool is opened till 10pm which is perfect.

Miinukset: It might be a little loud since the airport 5 min away. There is no place to have breakfast at the hotel.

Miinukset: Housekeeping

Plussat: Great service from Shelly. Front desk. Also Bret bartender at poolside. the All the staff were very helpful

Plussat: Great Pool with Pool Bar. Good locations, just at the entrance to Key West, you can't miss it.

Miinukset: Houskeeping could have been a little better. First Day, our towels were not changed, which was alright. But we didn't get wash cloths. Also had to use Hand Towel as a bath mat.

Miinukset: Free parking or breakfast would have been nice.

Plussat: Excellent place to stay at the Keys

Miinukset: N/A

Plussat: The swimming pool was great! The room very comfortable. Clean.

Plussat: Yes greatdrinks a bit pricey 25 dollars for 2 drinks

Plussat: Nice, clean and large room. Good Pool with restaurant/bar

Miinukset: I got a waffle with cleaning foam instead of whipped cream. The waiter was sorry about this but they didn’t offer a fresh one...

Plussat: Room service. On-site bar. Pool was nice.

Miinukset: No

Plussat: Quiet even with roosters outside. Nice pool. Staff were accommodating Bonnie st breakfast was very efficient

Miinukset: No

Plussat: Awesome location and friendly service

Miinukset: Nothing

Plussat: Breakfast

Miinukset: Having to pay for parking.

Plussat: Breakfast was fantastic

Miinukset: Pool was way too cold for swimming. I doubt that it was heated at all! I booked this hotel because of the heated pool!

Plussat: Beds are nice

Miinukset: Not really friendly staff at the front desk

Miinukset: Roll smelled moldy when the air conditioning was off .

Miinukset: Room was smaller than I would have liked. Room accessed from balcony. People next to us were loud outside one morning & knocked on our door. No view from room. Loved the plantation shutters on window.

Plussat: Nothing

Miinukset: Worst! There isn't a resort fee in it's website, however after leaving I have been ex-charged resort fee,furthermore Free WiFi also was charged . The hotel is ugly one I have never met.

Plussat: Breakfast was good

Plussat: Beds comfortable, hotel layout

Miinukset: Small bathrooms, bad breakfast

Plussat: Excellent breakfast buffet.Large variety of healthy options, not just doughnuts and danishes

Miinukset: I reserved a suite with a king bed and pullout sofa over 3 months ago but when i checked in I was told there were no rooms available and I was given a very small room with 2 very small beds-not very romantic!

Plussat: Best breakfast around. Lots of choices!

Plussat: Great room Clean and remodeled nicely

Miinukset: Property not maintained Pool area needs pressure washing Ceiling fan at bar was hanging by the wires Garbage cans in eating area were dirty Bird poop on pool chase longes Landscaping plastic coming thru the gravel

Plussat: Breakfast

Miinukset: Guest rooms were old and small.

Plussat: The location of the property is good. Quite close to the old town. Plus they have a free shuttle service which drops you to the town very one hour and picks you back too.

Miinukset: The room was so small. Though the room we booked was meant for a family of four, it was quite cramped.

Plussat: The staff was very friendly. The breakfast was very good (a lot of options). The pool was wonderful. The concierge was very helpful for setting up activities. The shuttle to downtown was convenient although it couldn't always accommodate the number of people who wanted to take it at the same time.

Plussat: Location and the shuttle bus to Key West. Pool area was great and enjoyed the Tiki Bar.

Miinukset: Wish they had some sort of continental breakfast. That would have been nice for the early morning we booked a fishing trip.

Plussat: Having the shuttle was so convenient. It allowed us to do all the things we wanted to downtown and savemoney on additional transportation. The complimentary cookies and water bottles are always a plus. The shuttle drivers were really helpful in giving suggestions and little coupons for places to visit

Plussat: Shuttle service to downtown every hour

Miinukset: Little bit pricey

Plussat: Location

Miinukset: Room needs updating. Bathtub was chipped.

Plussat: Staff

Miinukset: Location too far from Key West

Plussat: The staff is exceptional! We were always greeted and made felt to be very accommodated. Amenities were lovely as well. Can't be free coffee and cookies!

Miinukset: The rooms are in need of a serious renovation. Shower did not stay hot. Incorrect room-type assigned at check-in.

Miinukset: check in , room location, condition of room very dated and worn, for --- a night I expect more

Plussat: Shuttle service

Miinukset: Hotel was Dirty. Water leaking in common areas. Pool over chlorinated. Exterior patio dirty and chair cushions filthy. Room was okay but floors not clean. Hallway on third floor was humid and felt damp..as did floors in room. Definitely NOT worth the cost.

Plussat: Great customer service, good location. Shuttle bus service was very convenient.

Plussat: Well, the noise was horrible. Ice machine, washing machine, staff yelling in hall early morning.

Miinukset: Location of room, by elevator, ice machine and staff cleaning room. Too much noise. Washing machine pounding when workers wete running it early in morning. Bartender was SLOW and I couldfnt understand him. Sausages burnt and dried .

Plussat: The shuttle to and from the downtown area ran regularly and was very convenient

Miinukset: The quality of the food at the restaurant was poor

Plussat: The hotel had daily activities free of charge. From morning aqua aerobics to smoothies by the pool at noon.

Miinukset: The hotel is under a lot of construction.

Plussat: Friendly and Helpful Staff, Clean and Comfortable, Pet Friendly, Nice Amenities, There is a pool, spa, outdoor bar and great restaurant with good food. Travel from Hotel to Key West is included in the extra Hotel fee pricing. We would stay there again!!

Miinukset: The wall were kind of thin, I would request a room not near the Gym if you like to sleep in. It was a little loud.

Plussat: Clean, convenient, plenty of room.

Miinukset: Not really.

Plussat: Beach across the hotel and hourly shuttle from hotel to downtown Key West

Plussat: The location is not very central but the shuttle is free and runs every 30 minutes. Rooms and facilities very nice and comfortable.

Miinukset: We had to ask twice for key replacement because it didn’t work. When I booked I thought it was going to be a little better. But overall it’s a good hotel a little expensive.

Plussat: The amenities the hotel provided like being greeted with a cocktail. The staff was very helpful and kind

Miinukset: The photos made it seem like it was directly on the beach. There was a street between the beach and the hotel. That should be listed, but it was close so that was nice

Plussat: The hotel was great in everything

Miinukset: It's not the hotel, it's the Key West that did not worth visiting. Very expensive, and the sea looks just like mud, with biting midgets and dangerous jelly fish:(

Plussat: Location to beach

Miinukset: Did not make up room everyday

Plussat: Kayaking and activities

Plussat: Beautiful grounds, when all construction is finished will be excellent.

Miinukset: We should have booked closer to the city center.

Plussat: The size of the suite and how it was close to the beach.

Miinukset: Yes. There were lots of big sweaty hand prints on the headboard of our bed from the previous guests that stayed in our room.

Plussat: Courteous staff

Miinukset: Not many facilities what a resort should have. Constant construction during the day