Key West hotellit lähellä Basilica of St. Mary Star of the Sea

Plussat: Pool is awesome. Nice rooms. Location is also great.

Miinukset: A little difficult to navigate hotel.

Plussat: Attentive and responsive staff.

Miinukset: The 4:00 am rooster, friendly bird but took his wake up service very seriously. Being located at Mallory , the 5:30 am dumpster collection finished any further attempts to remain in the comfortable bed. Great facility, noisy location.

Plussat: My visit was due to a wedding I attended at the resort. Location was beautiful.

Miinukset: Overall the staff were helpful, kind and considerate. The room housekeeper did not understand English and I was unable to get items requested of her.

Plussat: Wonderful view from the room of sunset island and sunsets, awesome pool with great drinks and bartenders that'll bring them to you in the pool, great staff, very helpful and knowledgeable, loved every minute of staying here!!!

Miinukset: Leaving

Plussat: We had a problem with are air conditioner. They dispatched an in house maintenance person. He explained that the unit was frozen an they would get a HVAC specialist asap. The unit was up an running the next morning. This all happened Sunday eve around 7pm. We were compensated for our troubles. .

Plussat: Location is great. Close to everything but the way property is set up quiet at nite and exclusive during day. Also gives you access to Southern Most area via their B and B. Staff at beach were wonderful and very courteous and hardworking.

Miinukset: Kyack asked would I prefer a room with better view or more space and extra towels I received none of the above. Room service cleaning was very late in day. There were days I did not think they would show at all.

Plussat: Rooms and food were amazing. Beautifully kept facility. Great views and nice beaches.

Plussat: Bed was very comfortable; I enjoyed lemongrass products

Plussat: The location is good. Close to the downtown.

Miinukset: Our room. It was next to the service area. They parked their cleaning dolly's in front of our window and had loud conversations from early morning. We couldn't look out the window as the maids were right in front. So much for ocean view. The door stuck to the point my wife couldn't open it. The AC unit was very noisy. Like on old ice machine. We experienced this when we returned from dinner and a night out so it was late evening, we didn't mention until check out. We we mentioned the morning of check out they were indifferent. Said we should have called maintenance in the middle of the night,

Plussat: Beautiful, great staff.

Miinukset: I stayed last year with a friend and we had a great time. This year I had found out it had bought buy a corporation. What this proved to show to me is, no more smoking anywhere on the premises, jacked up prices, and no floaty's. In the pool. No robes or conditioner in the bathroom. Although small things, it really changed the experience when I had previously been so impressed. Will be looking for a new getaway next visit to key west.

Plussat: Ocean view with balcony sitting area. Pool with bar and food available. Quiet but an easy walk to all the fun of Duval street.

Miinukset: This place was super nice for the price! Great room and bathroom, amazing pools and good food at a reasonable price at the cafe on the beach! Would efinjtely come back

Plussat: Staff was exceptionally friendly and responsive; location was a quick walk to anywhere; rooms were quiet and comfortable. There's a nice Cuban food stand across the street for a quick breakfast. The poolside staff made sure we had what we needed at all times and the lunches they deliver to poolside from the cafe' were great. Couples' massage was very relaxing. Can't wait to return!

Plussat: Nice and clean facilities, friendly staff, and location was outstanding. Love the hammocks for taking a nap in the afternoon.

Miinukset: For the price you pay, the rooms are a little on the small side. After an evening on Duval Street, went back for a nightcap with my son. The rum runner I ordered tasted a little funny, but my son and I agreed it was ok. After drinking it, was advised by bartender he made it with all 151 rum because he was out of Bacardi at the time, "hope that was ok." Not what I needed for a nightcap. Another bartender on site, Arjay, was outstanding and personable.

Plussat: Partial ocean-view room had a great balcony with a beautiful view. Room was clean and very comfortable. We enjoyed the hammocks at the Sand Bar and watching the sunset from the pier. Great location on the water, but close enough to Duval Street to enjoy all the restaurants and clubs with ease. The hotel restaurant was also exceptional. Would definitely recommend!

Plussat: Absolutely loved this hotel . would most definitely go back .

Plussat: The staff is very friendly and accommodating. Rena and Luis were great staff that made our stay extra pleasant. My husband and I are expecting our first child and they surprised us with sparking cider cookies and a baby picture frame. Rena especially went out of her way to make our stay and enjoyable one. We decide to stay four nights instead if two and they discounted our rate. I didn't want to leave.

Plussat: Staff very friendly & helpful, room was great definitely will stay again

Plussat: Clean room, nice staff, great location. Not overpriced as many other places in Key West. Can't wait to go back.

Plussat: location, room size, nice bedding, clean

Miinukset: ants in the bathroom

Plussat: It was beautiful and literally a block away from duval street and southern most point buoy. Staff was friendly and house keeping does a great job of keeping the property clean! They have a microwave and mini fridge in the room!!

Miinukset: Beds are alittle hard that's why I gave comfort a 4.

Plussat: It's our second time staying here and we loved our stay. It's on the north side of the key but only an 8 min drive to Duval. The staff was attentive and the pool is a nice size and always maintained. The rooms are spacious with comfortable beds, fridge, microwave, coffee machine, and ironing supplies--all you can need! The price for value is what keeps bringing us back. It's on the more affordable end, especially during non-peak weekends. Parking is free and they also don't have resort fees, which is a huge plus. Incidental hold was only $20/night as well. Overall great experience!

Miinukset: It can be a bit noisy as the rooms aren't too sound proof. We were awaken both days by people in the next room or in the hallway.

Plussat: The pool area was beautiful . It made you feel as if you were in the islands. There was plenty of comfortable seating including cabana style loungers to enjoy. All the staff helpful and pleasant . At the breakfast buffet the staff walked around to refill coffee, clear your tables and offer newspapers. There was plenty of free parking on site and rentals of motor bikes and bicycles.

Plussat: The hotel definitely met our expectations. the facilities and rooms were impeccably clean. The room was a nice size and the bed was very comfortable. Location is perfect for families and couples looking for a quiet and relaxed stay.

Miinukset: The staff's customer service was extremely underwhelming. Front desk agents were sweet but very young and it reflected in the level of service and professionalism expected in the hospitality industry. Housekeeping had the worst attitudes anytime we requested anything as if we were inconveniencing them, they would scoff at any question! We were running a little late to the complimentary breakfast but willing to grab anything still out—the lady picking up literally pulled baskets of bagels away from us and rolled her eyes when we asked where we can could find cream cheese. I was shocked at how ugly her attitude towards us was when we are guests spending A LOT of money to stay at their locations and were very respectful towards her.

Plussat: Continental breakfast is always a great way to start off your day at any hotel, wished the selection was better but at least the coffee was always hot. Beautiful pool area lots of seating but the tiki bar's food selection was also a bit limited. A lot of people were receiving noise complaints at the pool and rooms at 2 PM.... Its Key West so if you're planning on wanting peace and quiet you should probably stay in Marathon, and not blame the hotel for your poor choice in vacation destination...

Miinukset: Parking is quite a problem at this location and forcing some people to park in random lots nearby, which is never a good idea in the Keys. The ice machines never seemed to be working well. The rooms are also very small, actually uncomfortable for 4 people to be in a room with two double beds. Most likely would stay here again, but not my first choice.

Plussat: location and breakfast was pretty good...

Miinukset: the room was a little warm for me...i set the thermostat to 68 degrees and the temp never dropped below 73 degrees...

Plussat: Room was clean, comfortable and fully equipped with necessities.