Key West hotellit Mid Town East

Plussat: Rooms were always clean and ready for us, all of the staff was awesome and always helpful when we had questions.

Plussat: Lovely staff. Nice pool and bar area and a great breakfast. The free shuttle to and from the main square was a real boon.

Miinukset: It’s looking a bit tired and in need of renovation in places.

Plussat: The staff on reception and the manager where amazing. I had a slight issue with my room and the manager and staff went out of there way to sort it.

Miinukset: Nothing

Plussat: Convenient location with shuttle service. Beautiful landscapes pool. Nice tiki bar. Friendly staff.

Miinukset: Not great for walkers. Too far from center. Room was a little small.

Plussat: Property was nice and stuff was excellent

Miinukset: The room was a little small, but managable

Plussat: Breakfast was fantastic

Miinukset: Pool was way too cold for swimming. I doubt that it was heated at all! I booked this hotel because of the heated pool!

Plussat: Pool and bar

Miinukset: Average room and staff didn’t understand English

Plussat: The pool and the breakfast were fantastic! The stars was excellent too.

Miinukset: A little far from all the activities but the shuttle compensated for that...

Plussat: Bed was soft and a bit uncomfortable. Housekeeping didn’t leave water or coffee every day, forgot or missed. The pool and tiki bar very nice. Wished there was an airport shuttle. Expensive but do was the rest ok key west. Overall a nice stay.

Miinukset: No safe in room. Room tight. No real view.

Miinukset: Roll smelled moldy when the air conditioning was off .

Plussat: Nothing

Miinukset: Worst! There isn't a resort fee in it's website, however after leaving I have been ex-charged resort fee,furthermore Free WiFi also was charged . The hotel is ugly one I have never met.

Plussat: Excellent breakfast buffet.Large variety of healthy options, not just doughnuts and danishes

Miinukset: I reserved a suite with a king bed and pullout sofa over 3 months ago but when i checked in I was told there were no rooms available and I was given a very small room with 2 very small beds-not very romantic!

Plussat: The room was quaint and very cool. Loved having a frig.

Plussat: Nothing to like ... I never got to experience Banana Bay Resort as they over booked the property and ended up palming me and my friend to another property further away from the activity center of Key West.

Miinukset: The property was over booked so we were dumped off at a lesser competition's facility. I was told (via e-mail) that I was notified as early as possible but the fact remains my notification came as I was enroute to the airport for a flight to Bogota. Very disappointed in the customer service. Whatever experience I had was tainted from the start.

Plussat: If the owners would spent a little money to modernize the rooms, this would be the place to stay in Key West. It's secluded, on the water and very reasonable. I will stay there again.

Miinukset: The carpet, a/c, tv's paint need upgraded. The tiki bar would be a great party spot.

Plussat: Location and waterfront view... iguana and other wildlife were around the area so that was nice.

Miinukset: Termites, disgusting bathrooms, wife got bed-bug bites, unpainted drywall patch in room. Wouldn't pass housing code if newly built. Closer to a "no-tell-motel" than a resort.

Plussat: The location is good, could rent a bike easily, stayed there for 3 nights and everyday someone did cleanup the room. There was a fridge and microwave which did help.

Miinukset: 1)The room was nasty. The carpet needs to be changed immediately, not cleaned as you cannot walk without slippers in the room, your feet will be BLACK. 2) They provided a coffee machine but no sugar and/or creamer in the room. 3) The breakfast wasn't great, no eggs at all :( 4) There was a broken hair dryer in the bathroom cabinet, the cabinet had a lot of molds. 5) There were 2 lamps in the bedroom which did not work. 6) Worst of all, the AC was a wall /window fixed, right next to the bed. Guess the filter wasn't cleaned for a long time. I had a severe cold which got worst every night we were there. 7) Overall, not worth the money, very unhygienic and need a serious renovation or cleaning.

Plussat: Wifi not in rooms. Continental breakfast is wonderful. It was nice to be away for the busy part of Key West but yet close so not a lot of driving. Front desk staff polite and pleasant rest is hit and miss. Rooms clean.

Plussat: The resort was not hard to find. It's location is right off the main strip. But when entered the parking lot was surprised by the unkept building. The staff was prompt and courteous. Overall the room was cleaned but paint was peeling off the walls, the toilet leaked, the bed was uncomfortable and squeaky, and everything that seemed worned down and old.

Miinukset: I didn't think the price was right for the stay and worth the price of the room.

Plussat: Great Loacation

Miinukset: Staff was poor, room was adequate. Air conditioning was poor.

Miinukset: The property needs significant updates: new paint, non-dripping plumbing, wi-fi around the property (and rooms), carpeting, etc. It looks like the owners haven't invested anything in the property for at least 20 years.

Plussat: It was easy to check in and folks were friends enough.

Miinukset: pool wasn't heated and there could have been more of a breakfast selection

Plussat: I liked the breakfast and the rooms were nice and comfortable. The hotel was 5 minutes away from everything. The room does not need to be upgraded. Seriously it's a room with beds, bathroom, and tv. Our tv was not a flat screen but so what... I thought for the price, this was great.

Miinukset: The staff seemed a little disoriented towards hotel policies. There was a lack of communication between managers and staff.

Plussat: Booked two beds and when we got there they told us they didn't have any left

Miinukset: Place was dingy