Kihei hotellia

Plussat: Rooms were excellent, grounds well-kept-up, beach was top-notch, staff was great.

Miinukset: Restaurants were uneven. Spago was excellent, Duo was okay, but Ferraro was sub-mediocre. Recommend getting room service lunch instead of Ferraro -- less expensive, better service, and the food is at least as good.

Plussat: If you have the money, go to Four Seasons! Impeccable service, beautiful room, and adult only pool made a very good impression for me and my wife!

Miinukset: none

Plussat: Huge rooms, great facilities and exceptional staff. Went above and beyond to help you.

Miinukset: The place is massive if you have accessibility needs ask to stay in a central location.

Plussat: Quiet. Elegant. Tasteful. Great beach. Wonderful stay. Would recommend concierge level.

Plussat: They really take care of everything ther, the room is always clean and the coffee in the room was awesome. The beach is super cool and they really provide everything including towels seats and umbrella.

Miinukset: The restaurants are pretty expensive. Location is remote from any real towns

Miinukset: The support staff in the spa were insensitive and disrespectful

Plussat: The bed EXCELENT !!!!!

Miinukset: Nothing

Plussat: The beach was nice but the rest of the property seemed old and I had no privacy in my room.

Miinukset: Old. Not worth the price. No privacy. Food not great.

Plussat: The awesome art exhibits and by far the best food and wine I have ever eaten!!!!!!!!!!! I’m extremely happy

Miinukset: Nothing absolutely nothing

Plussat: Staff were overly helpful; nothing was too much trouble. Everything was well thought out to every detail. Facilities were superb.

Miinukset: Our room was located far away from the elevator. It took around 3 minutes to walk to the nearest elevator!

Plussat: Pool

Miinukset: None

Plussat: Everything was perfect!!

Plussat: Location

Miinukset: Room was too dark and popcorn ceilings

Plussat: Good value. The bed is firm and staff is friendly. The restaurant is a bonus

Plussat: The pool side restaurant was fair priced for food and drinks. Both of which were prepared very well. Breakfast at the main restaurant at the front of the hotel was also very nice. The one bedroom suite was spacious and nicely appointed. It was very clean as were the hallways and common areas. Front desk employees very pleasant. I am sure we will return.

Miinukset: We are not big pool people; but, the pool area and the chair seating area is not large. The hotel is on the opposite side of the ocean which might disappoint some, we knew where it was located and we were fine with that.

Plussat: I really liked the friendly accommodating stuff! They were very flexible with my check in and out times. Also my room had a nice little patio with a little garden area outside. Very relaxing.

Plussat: Everything was perfect and met my expectations

Miinukset: Nope

Plussat: Location. Easy to get beach towels.

Miinukset: This hotel was convenient because of the location. Just know that there are bell hops, but they will not assist you. There will be a $25 per day daily charge + tax.

Plussat: It was airy, clean, and tropical.

Miinukset: Not complaint

Plussat: Great location. Nicely appointed room. Great lobby. Food was very good.

Miinukset: Stayed Feb. 2016 4 nights. We were on ground level and discovered a cockroach in our bed after our first night. Management was quick to respond as we requested the room be sprayed. Next day we came back to the room to discover a small lizard hanging on the inside drapes (we had never opened the balcony doors). We requested a change of room thinking we wanted off of ground level and they moved us up to the sixth floor. Cockroaches were even a worse problem. Again discovered a cockroach in our bed and when you turned the light on in the bathroom they ran off the counter. Front desk clerk suggested that this was possible in a tropical climate. This was our third stay on the islands and the first time we ever encountered cockroaches. Management needs to be more proactive with a pest control program. Made for an uncomfortable stay and would not return. Not good value for the money!

Plussat: Comfortable rooms, nice balconies, excellent staff, quaint pool area, great poolside dining/beverage options and service, bike rentals, excellent location in Kihei

Miinukset: No free beach chair/umbrella service at the beach as you have to rent them from the gift shop, small/dated bathroom in the room with very low water pressure in the shower, carpet in hallways should be replaced (a bit damp and stained)

Plussat: gym

Miinukset: bar was for young only

Plussat: The location was great. Staff was exceptionally friendly loved the set up at the pool with the cafe and bar. Nice casual atmosphere. The grounds were beautiful. The little boutique shop had everything. We loved the hotel and would recommend and stay there again

Miinukset: Nothing!

Plussat: The convenience of having everything close enough to walk everywhere.

Miinukset: I left my sandals and now they have disappeared. I contacted housekeeping several times and they were not found. I’m pretty sure I left them in the pool area. Housekeeping answered very quickly.

Plussat: The lady at the front desk was probably the only nice thing about the place.

Miinukset: The room was SO dated. The carpet in the hall areas are probably full of bacteria...we were next to an apartment that was privately owned...they were super loud and had no regard for others and the walls are paper thin. There was additional fees for the resort - god knows what for the housekeeping literally made our bed...nothing else. If Id paid a 3rd of the price I wouldn't be complaining but 500 dollars (with taxes) for what essentially is a Travelodge left us a little mad.

Plussat: The employees were helpful and friendly. I love the beach across the street and the pool area was really nice also.

Miinukset: Nothing. Everything was so great and we were really sad we had to leave!

Plussat: Helpful and like family

Miinukset: No laundry room.

Plussat: Location was good.

Miinukset: Horrible!! Room was so tiny you could barely walk around the beds. Had to put suitcase in front of door because there was no other place to put it! The walls were dirty, bugs in bathroom, hair in showere....overall just not clean. For $250 a night, I expect way more!

Plussat: The Staff. Great value for the dollars spent.

Miinukset: No bar or restaurant or bar at the hotel and no Bar at the pool.

Plussat: The lovely place to be there, staying and do not leave anywhere.

Miinukset: nothing.

Plussat: The small thoughtful touches like dish detergent and clothes detergent placed in the room

Miinukset: I stayed in the room for 6 nights and the bathroom and kitchen floors did become icky by 3 days. It would be nice if the property had a cleaning room policy every 3-4 days like the linen change. Or they could place a wet mop in the apartment

Plussat: The location was fantastic. Literally steps from the beach and centrally located on the island. The amenities and rooms were all very clean and comfortable. The BBQ and pool areas were great for cooking and relaxing at night.

Miinukset: We had a room that had a door between our room and the neighbor room which didn’t block sound at all. It wasn’t a huge deal because we weren’t in the room at the same time as the neighbors very often, but you could hear everything going on in their room.

Plussat: Great location, well equipped kitchen, excellent service

Plussat: The location was great.. and there was a park just across the street..

Miinukset: Parking wasn't the best

Plussat: We got the 2 bedroom deluxe and it was very clean and spacious. The kitchen was fully stocked with cookware so I was able to make a grocery run and cook regular meals. We loved the proximity to the beach as well.

Miinukset: It would be nice if all the buildings have elevators to use. Only certain ones have it. We thought all the buildings had an elevator so we used the self cart and put everything on there, but as soon as we got to the end of the hallway we found out that there was no elevator anywhere. We ending up carrying all of our things up to the third floor, which by the way the hallway was hot and humid. Maybe next time upon guests arrival, front desk should let guests know which building have the elevators. Other than that..we had a great time during our stay the place is beautiful and clean.

Plussat: Yes it’s clean

Miinukset: Didn't realize it was a GLTG friendly condo until we got there. I guess I didn't read the small print but it was not a big deal for my husband and I. It was a nice location and the statt were very pleasant.

Plussat: The breakfast was delicious and really fresh! And the view from the 2nd floor room was amazing!

Miinukset: The key cards had a lot of issues!

Plussat: My husband and I stayed at Kohea Kai Maui, an Ascend Hotel in July 2018 for our end of our honeymoon on Maui. We loved the helpful and friendly staff. We thought our room was 5 stars with beautiful high ceilings, comfy bed, remodeled and spacious bathroom. We even took use of the microwave, toaster, and refrigerator during our stay. We appreciated the friendly note and basket of complimentary snacks. Truly felt welcomed and comfortable there. The location was also very convenient. We were centrally located from the north side, the harbor, and airport. We were surprised to also receive breakfast included with our stay that was soo delicious ! I’m still thinking about those waffles !! During the day we were out exploring the island and this was a great hotel for a safe place to make our home base. We highly recommend you stay at this best kept secret on the island. You’ll be happy you did!

Plussat: Beautiful grounds very nice staff.

Miinukset: I ended up with what I think we're bed bug bites. I had them on my wrists, ankles and feet. The place was very nice and comfortable. The cleaning lady even did the dishes. I've never had bed bug bites before. I was there three days. I had no problems until the third day. I moved here and am still on Maui all cleared up after I checked out.

Plussat: Bed,shower, coffee

Miinukset: Bathroom too small, had to open door to see the ocean,bedroom too small no place for luggage, AC was portable model, for the price of the stay it was the worst place we stayed

Plussat: The room was clean and comfortable. The location was quiet, easy to find, and well located.

Miinukset: I would have liked a better map to find my room.

Miinukset: The room was less than fully furnished. It had a beat up chair and side table. There wasn’t a place to put our luggage so we put it on the floor of the unfurnished space. We paid a premium fee for this room. It was on the main floor. The first night I had to go upstairs after midnight and ask the couple if they could stop walking around. There is no sound proofing between the floors. It was crazy loud. The room cleaning was terrible. We left a visibly dirty towel (there were footprints on the towel) on the floor of the shower with the expectation it would be exchanged with a clean towel. The towel was hung over the shower rail rather than replaced. I can’t believe how this property rated so well. It is mediocre. Horrible, horrible value, considering what I paid!!!

Plussat: Location is great, all main activities are just half an hour away. It was very clean. Just meters from the beach, we watched some beautiful sunsets from our room, last day we saw whales as well. Staff was great, cool breakfast guy. Nice coffee. Totally would stay here again.

Miinukset: Poor sound isolation, could hear people talking in the next room.

Plussat: The bathroom was modern.

Miinukset: Basically an old motel room with an updated bathroom. Totally disappointed by the breakfast that some had reviewed highly (no juices even). Located across a busy highway from the beach. Hardly any eating places nearby.

Plussat: The staff were really helpful. Our room was okay, but rather than an armchair and desk, maybe a small couch would have been better for comfort.

Plussat: cozy and warm

Miinukset: Amenities like bathroom sinks and toilets are old and needs renovating.

Plussat: The front desk staff were very informative about all the best restaurants and activities. They were very helpful. Also, the gardens there are beautiful.

Plussat: The staff and the hotel are amazing! I did not want to leave. For the price and location this Hotel cannot be beat! I want to go back right now!

Miinukset: Nothing ..... other than they could not make time stand still!

Plussat: The hotel was relatively quiet, price, location, friendly staff

Miinukset: Ceiling fan broke everytime we tried to turn it on, kitchen faucet almost falling apart but was replaced mid stay. Bathrooms and Kitchen could use some good bleach.

Miinukset: The room was below ground level so it was dark, musty smelling and felt depressing. The beds were terrible and pillows too. Not a good nights rest

Plussat: Everything we needed was near by. Great restaurants, groceries gaa etc

Plussat: The location is close to everything, the property was directly across the beach, when we arrived on Maui to their sister company to pay the remaining balance I asked if we could check in early. We were able to check in 2 hours early, they also upgraded our room from studio to a 1 bedroom which was very amazing. The 1 bedroom was very spacious and immaculate. Love it!

Miinukset: The parking if you came back late after 9pm you would have to search for parking in the garage which was far from my building, so it was a walk up and the stairs are very narrow!

Miinukset: room has a musty smell and room doors paint pealing in the whole section that gave a feel of things not being kept up

Plussat: Location was great - close to beaches,restaurants and activities

Miinukset: Our room was next to a busy road and had no patio or nice outside view. Pretty minimally furnished in the kitchen. The pool was small and unattractive.

Plussat: close to shopping and beaches...well equipped unit.

Miinukset: carpet needs to be cleaned; changing speed of ceiling fan pops the circuit breaker in the kitchen.

Plussat: I really enjoyed my stay here. The staff is super friendly and helpful. I was able to book some events with a discount. My overall experience was great and I would stay there again when I return to the island

Plussat: The location was really good

Miinukset: The TV did not work. A/C was placed on the side of the bed so it will hit your face all night. Windows where not clean at all.

Plussat: Well cared for and the unit was spacious. The decor was great and the massive windows and deck was awesome. Great to have a washer and dryer as well!

Plussat: A lil bit of old Hawaiian charm in an updated, modern setting.

Plussat: great apartments, perfectly equiped for a longer stay and have breakfast/lunch/dinner at home. nice beaches in walking distance.

Miinukset: a little pricy

Plussat: Spacious room, nicely set out apartments, easy walk to beach and dining places.

Miinukset: Nothing.

Plussat: Everything

Miinukset: Nothing

Plussat: Daily towel and trash service appreciated! Being a short walk to a nice beach was great! Kids enjoyed pool, mini golf and tennis.

Miinukset: Individual air conditioning units were loud.

Plussat: Linda was very helpful and accomodating. Our unit had everything. Great location.perfect for families.

Plussat: Easy beach access and view from lanai. Parking was easy. Grounds well kept and attractive. Maintenance guy (Edward) is very nice and personable - give him a raise! Beach chairs and towels available.

Miinukset: A/C window units noisy and do not cool condo uniformly. Road noise from bedroom.

Plussat: Location, private beach, beautiful sunsets, meticulously maintained, quiet. Edward takes amazing care of the property.

Miinukset: N/A We loved everything about our condo and Koa Lagoon.

Plussat: The location was absolutely the best. I would definitely stay at this property again. Nice to have a home away from home. It was tough to leave behind such an awesome place. The amenities and the Island.

Miinukset: A later check out time. I requested a late check-out time, 2 days prior to my leaving and was not able to get a later check out time. I should have requested a later check out time when I initially reserved, maybe it would have been acceptable. My flight was not till 11 p.m., so we had to drive around all day. Saw more beauty of Maui.

Plussat: I loved this place! For starters, ur right ON the beach! U don't even have to cross the street. The ocean sounds at night, the sunrises & the sunsets... TO DIE FOR! This place is clean, very quiet & so well stocked. They've got all kitchen utensils u could need, and they've got "fun" equipment to go along w whatever outdoor activity u choose to do. Ie: bike helmet, tennis rackets, beach chairs (No mask or snorkel. Guess that'd be kinda gross), u name it. I just wish I'd have found the flippers (5 pairs, UNDER the bed) before I went & bought a pair. I discovered those when I looked under the bed on checking-out day. All in all, I highly recommend this place & won't hesitate to stay here again.

Miinukset: There were only a couple things I didn't like. The 1st of which, is the fact that THE ENTIRE property is non-smoking. I read everything when I orig booked our reservation & noted the non-smoking aspect of the place, however, I "assumed" that there would be some type of designated smoking area outside. NOPE! I'm a very considerate smoker & take others into consideration. I try not to offend anyone when I smoke & will go to great lengths to make sure of that. But, it would be nice if mgmt would show us "smokers" that same consideration & realize that, yes, we really do exist. It's not asking too much. The 2nd thing I didn't like, was the fact that the pool closed at 9 p.m.! It was so damn hot & humid one night, I just wanted/needed to jump into some water. Even if only for 5 mins. I just needed to instantly cool down. Anyhow, 8:55 p.m. & it was already locked up. It sucked to be me that night! 10 p.m. wouldn't be an unreasonable close time for the pool. Additionally, a hot tub would be really nice!!! The 3rd thing I didn't like, was waking up to the sound of a lawnmower, on lawn mowing day I guess. But, what can u do. There's only 1 guy taking care of the whole place, Edward (nice guy), & u gotta do what u need to do, when u can. I get that. So I just dealt w it, then he was finished. Other than this, none of these things are major & certainly not dealbreakers, so I wouldn't hesitate to stay here again. This place was fantastic!

Plussat: Great location, enough space to move around

Miinukset: N/A

Plussat: The view was amazing. It was so nice to walk out to the beach and see the turtles in the morning. The location was nice. The unit was very clean and had a large balcony. The best thing was RW the concierge! He set us up for some amazing activities.

Miinukset: I rented a two bedroom but got a one bedroom condo. The bed was not very comfortable. There was no extra blankets for the couch. I had to use a towel for a blanket. We could not figure out how to put the lock box back.

Plussat: Room views are incredible. Location is great for beach lovers, calm accessible beach. Many units are renovated.

Miinukset: Facility is older and had trouble with exterior doors. Front door didn't always lock. Rear slider frozen shut.

Plussat: The location is terrific and the property is well maintained.

Miinukset: This a resort that has premium pricing and "wholesale"/budget kind of service. There are exceptions, but the majority of employees do not seem to enjoy working there. Because of the resort's size, it is run like a factory and lacks a sense of sercice.

Plussat: Everything about it was amazing, and more it's what I call "MARVELOUS JUST MARVELOUS " . My family and I will definitely be making this a routine and will be expected back again . Thank you grand wailea and staff

Miinukset: We liked everything and wish we could stay longer .

Plussat: Great position, in front of the ocean. with a beautiful balcony looking at it. We enjoyed the morning breeze while watching the whales right in front of us. Overall nice structure and fun areas with a nice a SPA and a lot of extra space for those who like quiet areas.

Miinukset: We got there for our honeymoon and even if we were promised to get some package for that, nothing happened... Not what you expect from a Honeymoon in Hawaii. The rental inside the facility proposes minivan to couple so that they can upgrade to a jeep for %150 more... we ended up renting at the airport.

Plussat: We loved every minute! The staff was incredibly friendly and helpful at every turn, the grounds and pools were beautiful and the beach was amazing! Kid friendly for sure - our kids didn’t want to leave.

Plussat: Beautiful landscaping and layout. Service great. Outstanding hotel.

Miinukset: No.

Plussat: Location

Miinukset: I did not like anything about it. Poor service, facility, rooms, ect

Plussat: The kindness of the staff and the beautiful grounds. Situated on the best part of Wailea

Miinukset: Having to leave!

Plussat: Everything was above what I expected. Some of the reviews talked about it being over priced but I found it to be inline with what I got. Would definitely recommend it and will stay there again in the future a fantastic vacation

Plussat: Location

Miinukset: Room was very tired...furniture scratched stained and dirty...hallway was a construction zone literally....loud enormous compressor outside window ... food mediocre...breakfast buffet tasted like it was cooked hrs before...crowded to the point it drove us to eat off property for every meal ...staff couldn't answer simple questions even when they searched out an answer pathetic really whole experience

Plussat: Almost everything

Miinukset: The pool situation! Horrible! Couldn’t find seats unless you paid extra or went out very early. Lounge chairs are way too close together. Horrible fly problem.

Plussat: The location, the hotel amenities. Great staff and i loved that the team overseeing the slides were attentive in keeping up with the rules and keeping children safe.

Miinukset: Daily food from the bar was overpriced. I get the high end restaurants but food from the bar was like ordering from Maestro's steak house.

Plussat: The facilities were good, view was stunning, nice pool and beach.

Miinukset: Staff was horrible. Bad service, rude attitude, and discriminating practices I nearly cried in anger.

Plussat: The beach and pools are very convenient. They provide chairs, towels, sunscreen, and ice water beside the pools.

Miinukset: It's very expensive, but everything is first class.

Plussat: Hotel location and beach access was great

Miinukset: Construction (jack hammering) next to hotel started at 8:30 every day and didn't end until 5;00 pm... so noise was a factor if you ended up back at the room too early. Fortunately we arrived Wednesday and left Sunday so we only had a few days of the noise issue

Plussat: The staff was fantastic! Super helpful and friendly. Went out of their way to show us a good time. Enjoyed that they had complimentary sunscreen, water bottles, beach bags, snacks, and use of snorkeling gear.

Miinukset: Food and beverage on site was pricey. Other options in Wailea are either on a resort or at the Shops of Wailea. More local places in Kihe which was a short 10-15 minute drive b

Plussat: Best pool, best free class.(activity)

Miinukset: Nothing! Everything is ok

Plussat: Welcome drinks

Miinukset: Some of staffs are kind but some are not

Plussat: Absolutely splendid to stay for holiday.

Miinukset: Nothing. It's amazing to stay.

Plussat: Everything is fabulous about this hotel! The views are amazing. The infinity pool is amazing. The staff is amazing! The beach is amazing! We stayed here for our anniversary and would absolutely do so again.

Miinukset: The hotel is awesome, but it is very expensive for food - $100/2 people for a simple meal and drinks - $19/drink.

Plussat: Everything!!

Miinukset: Nothing.

Plussat: Pools were amazing

Miinukset: The room we were given was a connecting room, so we could hear everything our neighbors said thought the day and night

Plussat: Extremely clean, beautiful grounds, very nice staff and super accomadating

Plussat: Everything. The bed was amazing.

Miinukset: Nothing

Plussat: Beautiful pools, lots of places to lay out. They also gave us a little surprise in our room when we said we were celebrating something.

Miinukset: When I called ahead, they said I could take snorkel gear offsite, but when I got there, they said I couldn't take it offsite. Nice snorkeling in front of hotel though. And you can rent gear for $1.50 through Boss Frog's up the road.

Plussat: The staff were amazing! From check in, to room service, to bell service, to check out... perfect!

Miinukset: The 10:00 am lawn mowing next to the pool... I mean isn''t there a better time to do this???

Plussat: Went above and beyond to accommodate a severe allergy.

Plussat: I loved the large room with a sofa, two closets, and the large bathroom.

Miinukset: The hotel is a little bit dated, but that frankly did not detract from the experience. Service, friendliness, and the amenities were all excellent.

Plussat: Large suits, professional staff, superb restaurants, great pool. All staff were so responsive an helpful from the doorman to concierge to front desk. The view was also spectacular, so close to the ocean.

Miinukset: Liked everything.

Plussat: The hotel and amenities were great! Staff was polite and very helpful. Location on the beach was perfect and had some beautiful pools as well. Would definitely stay there again.

Miinukset: The food at the restaurants was not very good. Very expensive too. The little cafe inside the hotel had the best pizza we have ever had, but all the restaurants were not very good. We actually found the little places around the island that were cheap had significantly better tasting food in our opinion.

Plussat: Very friendly and relaxed staff. The grounds and facilities are beutiful. Free self parking was great.

Miinukset: Fairly expensive. We did not eat one meal at the hotel all week because of pricing. Not a lot of places in walking distance. Housekeeping would walk into our room every night at 8:30 to turn down sheets.

Miinukset: Too spensive

Plussat: The water slide was a hit with our 4-year-old. And Makena market made a great almond milk latte!

Miinukset: The service at the pool and at Ko restaurant were terrible - we waited over 45 min for my son’s kid meal to arrive there and the restaurant was maybe only half full. 2 drinks at the pool with tip was $45, so then we understood why everybody else had their Yetis with alcohol they brought themselves! Rooms were dated and loud- they also put us in a Location where we could hear noise from the speakers from the adjacent wedding/ another party another night. The hotel is very big and our room was one of the furthest away from the lobby/center so I had to rent a stroller to transport my kids to and from the pools,market, etc. Over all we were just disappointed and this is maybe a 3-star hotel AT BEST.

Plussat: Absolutely beautiful view and resort.

Miinukset: Construction going on during our stay and could not use the adult pool for some adult time.

Plussat: Large room

Plussat: This hotel exceeded our expectations in every way. From fresh iced water in outdoor areas to sunscreen lotion all over. The staff was so helpful. Our flight was at night and staff took our luggage and store it and went further to give us a room to shower.

Plussat: Great views. Perfect beaches. Absolutely elegant.

Miinukset: Some rooms could use updating but it is still a grand palace.

Plussat: Nothing was good.

Miinukset: Bad smells and terrible noise from air conditioner. Room which is "brilliant waikiki view" was terrible. They don't know the meaning of brilliant. And parking area is in different buliding from hotel, 15 min. walk.

Plussat: The scene was picture perfect and the staff was amazing.

Plussat: Location Staff Pools Beach

Miinukset: Much of hotel was closed under renovation We were not told it was under renovation Renovation noise Poor signage while under renovation

Plussat: Everything.

Miinukset: Nothing.

Plussat: Stunning property. So many amenities. The staff are SO friendly!

Plussat: My wife and I loved the resort. It was a beautiful location very well maintained. The staff made our stay extra special. I had ordered flowers for our room. When we arrived, we also had a bottle of champagne and chocolate dipped strawberries. I wanted the stay to be special for my wife, they definitely made it so. The resort was being remodeled, that did take away at all, Now we have a the goal of returning afterwards to see how much nicer they make it.

Plussat: The infinity pool and waterfront location are nice, although the beach is not right in front of the property.

Miinukset: The construction and service were horrible!!!we could not even open our curtains because the construction guys were right there! You also get Nickle and dined for everything, including renting cabanas and snorkel gear.

Plussat: The pool, beach, and our lower level rooms were not affected by construction. It was not very intrusive and I hardly noticed. The updated room was very nice. Service was very friendly and I didn't get any uncaring vibes from any of the staff I encountered.

Miinukset: Unfortunately the kids pool area was under construction, but we made due with the main family pool. We stayed away from the adult only pool so I can't comment on that. For young kids, any pool is great. But this one was too deep in most parts for really young kids like ours. But they still had fun of course.

Plussat: Location on the beach. Pools, view, and staff were great!

Miinukset: The pullout bed for our kids was a bummer. Room was a bit dated.

Miinukset: It was pandemonium most of the time. Service was inconsistent with Marriott standards. The staff were mostly indifferent.

Plussat: Had a conference next door at Grand Wailea and did not have young kids or family with me so did not want the extra expense of staying there. This was so convenient with walking path to the Grand Wailea along the ocean and more affordable. Liked that the shops of Wailea were right next door also. Walking path to near by beaches was great. Attended the luau at the Marriott which was very fun I would stay here again

Miinukset: There was no beach in front of the hotel but not much of an issue. Look forward to the renovations being done.

Plussat: The location, pools, luau, yoga, sunsets, complimentary Prosecco and chocolates for our honeymoon, poolside service, Kapa food

Miinukset: Pools too crowded, more accessible (i.e. no reservations needed) chairs and umbrellas at the adult only pool, firmer pillows, cost of drinks/cocktails is excessive.

Plussat: The grounds and the facilities were excellent and the staff were charming and thoughtful.

Miinukset: Clunky beds. Maybe with a metal Base?

Plussat: This was an ideal luxurious and relaxing venue for our honeymoon. The facilities and staff were excellent and also willing to help out with any problems we had.

Miinukset: Some lack in communication lead to planned events not happening as requested. The management were apologetic and did what they fealt they could to make amends.

Plussat: Clean with a lot of amenities.

Miinukset: A little far from the beach.

Plussat: staff, location,full size refrigerator, easy parking, pool towel service, bbq area. OPS manager knew and called me by name every time I passed the front desk. Staff accommodated 1pm check out based on availability

Miinukset: impression that all rooms came with full kitchen since we are vegan and cooked all meals in room. hotel breakfast and bar food not very accommodating to our diet restrictions. pots/pans were all warped and both pans didn't fit on burner unit together making food prep quite difficult. Plastic shelf clips missing on two shelves leaving them useless.Made two requests to replace pots and plastic clips during 10 day stay but none were delivered.

Plussat: This was an absolutely gorgeous place to stay for pretty cheap in Hawaii!!

Miinukset: N/a

Plussat: Everything

Miinukset: Nothing was bad

Plussat: Breakfast was nice. BUT too many birds eating in buffet room, no one was controlling birds eating in food bowls.

Miinukset: Birds eating buffet food

Plussat: Good location, clean, large room

Miinukset: Not a thing!

Plussat: The breakfast was really nice. Lots of options there. the hotel seemed newer and nicely decorated.

Miinukset: The pool was really shallow and always had loud kids in there. Not too relaxing sitting next to the pool. Also, the hot tub was really small.

Plussat: Good value with breakfast included, spacious rooms, fitness center, pool, hot tub, 5 outdoor Viking grills to BBQ on.

Miinukset: Nothing

Plussat: Location and staff

Miinukset: Had to pay extra for parking.

Plussat: Clean more modern then most.

Miinukset: Star level is not. This is a 3 star room in my opinion.

Plussat: Staff was amazing and very helpful

Plussat: Friendly staff, Front desk Kodi was very cool and helpful great smile and attitude . And Janae from the concierge was Awsome booking my activities..definitely a gem Thank you all...I will be back very soon

Miinukset: The construction was a bit loud in the morning, because I like to sleep in until 10am , but I understand it had to be done. Overall my stay was great..Thank you

Plussat: It was the perfect escape from the mega-resorts that line the beaches, while still being extremely convenient. The staff was amazing, our room was newly renovated and well decorated, and the bar made delicious cocktails. Oh, and free yoga most mornings! Just what we were looking for.

Miinukset: The gym hasn't been renovated yet, but then again, you probably shouldn't spend much time inside working out with so much to explore.

Plussat: Beautiful facility, quiet, fantastic restaurant and wonderful staff

Miinukset: Poolside is a little disorganized

Plussat: Stunning grounds. Amazing room. Great customer service. Quiet, adult atmosphere. Lots of smiles abound.

Miinukset: Not a lot of affordable food options nearby. Quiet, spread apart property means longer walks to pool/ parking.

Plussat: Hotel Wailea has a great view on Maalea Bay, makes it easy to unwind at the minute you enter it, has a great service as well as large and well designed suites. Furthermore the food in the restaurant is amazing. They provide all the ingrediants for a an outstanding holiday. We will be back.

Plussat: - Adults only - Privacy - Exceptional service - Shuttle service within Wailea - Boutique'ness of the hotel

Miinukset: - Breakfast not included

Plussat: The restaurant was good it has beautiful view.

Miinukset: Bad value. Expensive and boring. Only one small-medium swimming pool.

Plussat: calmness & landscape

Miinukset: location (little dificcult to access beach)

Plussat: Location, grounds and spaciousness of rooms.

Plussat: We came amid shutting down due to COVID-19 and the staff was kind, welcoming, flexible and wonderful. All possible services were extended and all courtesy was extended. We can't wait to return and enjoy the FULL experience.

Miinukset: That a virus was not shutting down our country. :-) Nothing could be helped and that's okay. Everyone was safe and healthy and that is what matters. The hotel had its priorities straight and we appreciated that tremendously.

Plussat: The suites were fantasic, the pool was to die for with the cabanas if you could find one. Prices were high but it what you expect with a higher end hotel. Staff were great and accommodating. There were a lot of renovations going on but saw a lot of potential with the right foresight

Miinukset: It had a lot of renovations going on. Needed change rooms near the pool with showers. There was a big space below the restaurant that was not being utilized to it full potential

Plussat: A wonderful environment. Glorious surroundings and great people

Miinukset: They need a better chef. The evening meal was mediocre at best and should have been excellent for the money.

Plussat: There wasn't anything not to like... The staff was friendly and engaging. The rooms were perfect - provided the necessary privacy, clean, and provided just the right amount of space for the two of us. We had to motivate each other to leave the suite! The amenities were excellent. The cabanas around the pool were a perfect space to lounge, and the drinks were as good as it gets... The best Mai tai we had on the island! Would definitely recommend for anyone looking for a slower pace.

Miinukset: Maui in general is an expensive destination... Felt like the price was on par with the rest of the island.

Plussat: Beautiful views and the most comfortable bed ever! Nice space. Although my friend was disappointed that there is no poolside bar, we decided we loved it - you can keep a bottle of wine in the fridge - small kitchenette probably a must with kids. Really nice pool, large enough for more relaxed holiday laps,but great poolside beds, many with sunroofs.

Miinukset: Restaurant only open for dinner could be a downside, but we discovered great places to eat on the island!

Plussat: Our suite was lovely and a most comfortable place to relax. We didn't have a reservation at the hotel's restaurant but were able to get in, and the food was excellent, and our garden table a lovely setting.

Plussat: The hotel Wailea has beautiful gardens and is spread out so you barely notice the other guests staying at the hotel. The view from our balcony was amazing and we saw a number of hump back whales. We were suprised by the size of our villa and the bed was the most comfortable bed I have ever slept it!

Miinukset: We thought the pool lacked atmopshere- there was no bar or food service. We also though that room service should be available as the Italian Restaurant was way over priced ($38 for spaghettii bolognaise) and if you didn't feel like going out you would starve. The rooms need new carpet and couches and the kitchen had only two plates and a knife and fork- Not very practicle. I think this hotel has alot of potential but is just not there yet.

Plussat: Everything, wonderful relaxing atmosphere, quiet with beautiful surrounding gardens. Perfect choice. This was our sixth visit to Maui as we have family living on the Island. Recommend this hotel.

Miinukset: Unfortunately the only complaint was our condo had no cooking or eating irons, our request was met by we would need to wait 2 days as we were on a list, they didnt arrive for a week and that was only after having to complain. Also the beach arrangements with there sister hotel was poor we were informed that only 20 beach chairs are available for our hotel and no towel were available for our use so we had to wait for 20 minuets for towels and one chair. We were told it was always a problem. We didnt bother trying to to use the facility again once was enough.

Plussat: Location and view.

Miinukset: No outdoor Jacuzzi and the pool water temperature was cold.

Plussat: It was very quite and peaceful. Very easy with the kids. Staff was very kind and responsive. Rooms with the view were excellent. Beautiful sunsets.

Miinukset: The rooms need a bit of a makeover especially bathroom counter and toilet. Beds were too soft to the point that we still have back aches.

Plussat: The staff were great. The surroundings very relaxing. The location was fine. The rate was value for money

Miinukset:

Plussat: Location

Miinukset: We know Palms phase 1 and phase 2 since 1990-92 time frame Our unit did not upgrade for almost 27 years ... very old original furnitures as well as fixtures On the 6th day of our stay vanity overhead lamp went dead and was not repaired rest of our stay of 9 more days It seems Palms is no longer managed by Outrigger

Plussat: I liked the location and the overall estate. It was perfectly landscaped, the pool area was great!

Miinukset: I stayed in villa 1605. The unit was not clean, the floor and the carpet was filthy, and the room was quite outdated. As I got to the villa, there was a sign requesting to remove shoes, so I did. An hour later, my feet and my family's were almost black! When cooking, every time we were to use a new cookware, we had to wash it, as it was sticky. We complained, and they sent housekeeping again, but no improvement. I think they were not briefed properly and so they kept vacuuming and nothing else. The outdoor dining table required 4 attempts before it was ready to be used and I had to do it myself, despite paying a $250++ fee for cleaning after each stay. The unit was outdated. Furniture were of great quality but dated. If it hadn't been for the lack of cleaning, I wouldn't have minded, but it did occur to me that the upholstery was probably as dirty as the floor if not worse! The room had a broken lamp and tins of paint in the wardrobe, so when I opened it for the first time to unpack, the impression was quite negative to be honest... I've never seen something like this anywhere. As for the resort, I did not like the fact that it did not have a convenience store nor the option to order food/drinks while at the pool, but that's just an observation, not a big deal. The closest market was 1 mile away,.

Plussat: Bed is very comfortable

Miinukset: The cleaning fee is too high

Plussat: Not much. Did accommodate moving us when we didn’t get the room we booked!

Miinukset: Very strict on rules and policies. Long walk to beach. Outdated facility.

Plussat: The location was amazing in relation to the beach, supermarket, restaurants, and highway back to the airport.

Miinukset: It was our honeymoon and the hotel did not do anything to help celebrate the occasion. Some things were out of their control such as room upgrade but there could have definitely been a nice gesture given or something complimentary

Plussat: We enjoyed how close the beach was and the surrounding area was beautiful.

Miinukset: The pool area is small. No air conditioner in the living room. We had ants in one of the restrooms.

Plussat: Good windows, good location, good value

Plussat: Clean. View close to beach pool was clean

Miinukset: No service for a 10 day stay-

Plussat: The condo unit was great. The master was air conditioned but the main living areas were not. The kitchen was well equipped for cooking.

Miinukset: We found sugar ants and two cockroaches during our stay. The screen on the main patio door was ripped. Parts of the condo needed some TLC. For the price we paid I would have expected the unit to look better overall.

Plussat: I liked the space the beautiful patio and outdoor lots of room everything exceeded my expectations I would be very happy to stay there again

Miinukset: no dislikes as everything was great

Plussat: I liked everything about the place we stayed at. It had. Beautiful View every morning that I woke up, walking distance to the shops. I will definitely be back to visit again!!!!

Miinukset: The room could of been a little cleaner, over all it was very nice.

Plussat: we ended our vacation in Wailea and the location was good for our last few days in Maui.

Miinukset: The unit we had was very dated and we feel didn't warrant the amount charged. There was an odor in the unit's kitchen cupboards and there was mold on the shower curtain, not to mention patches on the walls and areas of the baseboard, Loose ceramic tile in front foyer. Concierge staff was rude on our last day.

Miinukset: My husband had a hiking mishap, we spent 5 hours in the emergency room.... we asked for late check out and they were couldn’t let us stay or offer a place we could wait for our 10 pm flight. They suggested we use the pool but we were unable to access it from the parking lot due to construction.... he couldn’t get there from the beach or grass because of uneven terrain

Plussat: Location

Miinukset: The pool cabana was under construction and we didn’t know that. Liz

Plussat: We enjoyed the ease of having 2 swimming pools so close to the our place and the beach was about a 5 minute walk to. What a fantastic beach to walk on and then it also connects to the seawall of Wailea where we can walk for a long, long time. If you enjoy walking, you would love it! The staff at Destination Residence was fantastic! We were here during the COVID-19, we had to come home earlier due to our county had to close our border. They refunded us our 3 days with ease! We were very grateful for this.

Miinukset: The unit is very, very clean, however this unit is an older unit. Unit 20D needs just brightening up with paint. We did love the high ceilings! This unit only had salt only. The air conditioner is sooooo loud. There was a big dead coach roach on the floor. a

Plussat: The location was good. The residence was a very good size - a one bedroom but with plenty of living space and each room spacious. It had a nice homey feel to it. The reception, whilst not on site, were exceptionally helpful in arranging tours.

Miinukset: There were not many cafes or restaurants within easy walking distance. Also, being from overseas we were limited in usage of our mobile phones and not having a concierge on-site made getting a taxi, etc more difficult. The estate where the residences are is huge so walking at night through the estate was very lonely and I felt a little insecure (although not unsafe). If you have a car, or are travelling with a family, then these issues would not really be a problem.

Plussat: Our 2nd floor unit was spacious with a well appointed kitchen and a nice view of the ocean west and north.

Miinukset: Our unit was near a street with traffic noise. The pavilion was under construction and not usable. Beach access was not as easy as expected. No boogie board available in the unit and the nearest hotel beach rental was .5 mile walk away.

Plussat: Everything! Immaculate condo, grounds and overall facilities!

Miinukset: Nothing.

Plussat: Fabulous stay at the Villas. A little piece of paradise on the island.

Plussat: Amazing location steps away from the shops at Wailea. Super quiet room.

Miinukset: The larger pool located near the ocean is adults only. This was not clear when I made the booking. This pool was nearly empty each time we passed by. Bad idea for a condo complex catering to families. The family pool is crowded and too small.

Plussat: The view is amazing, it’s peaceful and close to everything.

Miinukset: Check-in was at 3pm and we couldn’t get in until closer to 5pm

Plussat: Our stay has been amazing. My family and I stayed here for my son’s wedding and we couldn’t be more pleased.

Miinukset: Loved everything!

Plussat: Location, the grounds, pools and privacy.

Plussat: Spacious villa, location, away from crowd, security, housekeeping service

Miinukset: Would have liked to see perhaps suggestions of available tours presented at the condo unit with pricing etc etc not involving a brochure but suggestions from other visitors or from the staff itself.

Plussat: Accommodations were great and close to shops etc.

Plussat: Great location and really nice staff. The size of the room was bigger than expected, and the pool area was really nice. Was there for the AMOS conference down the street, and it was a great location for that! Would absolutely recommend and visit again.

Plussat: Full kitchen., the front desk lady, the service was get. Very clean and neat. The sunsets from the balcony were beautiful.

Miinukset: A/C noise, pool was not open due to repairs, the stereo needs upgrading to Bluetooth or Wifi

Plussat: Wonderful location. The unit had everything we needed for a comfortable stay.

Miinukset: There was a decent amount of hair in sinks, around bathrooms etc. The floors are freezing!!

Plussat: The location was excellent

Miinukset: We liked everything

Plussat: Beautifully kept property. The condo was outdated, not comfortable beds, shower had poor head and drainage. Nice view of ocean. Staff not accommodating regarding late check out and they never once checked in on us during our stay.

Miinukset: Bathrooms, outdated amenities, and the air conditioner in second bedroom pretty much did not work.

Plussat: Very roomy well appointed. Nice views of ocean from living area and lanai. Nice appliances.

Miinukset: Very late check-in. No accommodation for our arriving to Maui in mid-morning. No place to relax and no pool access. Had to “get lost.” Didn’t get promised call if unit was cleaned and ready earlier - had to call office to check. Unfortunately due to maintenance, no water for 2 hours before our checkout on last day.

Miinukset: Resort itself was beautiful. Our unit needed upgraded furnishings and less stuff on the veranda. Patio furniture is too massive for the space. And uncomfortable.

Plussat: Great location and bed

Miinukset: Outdated bathroom and carpeting. Broken screen door

Plussat: Great location in Wailea. Loved the Elua pool and beach. Beautiful views of the ocean. Secure property. Excellent amenities. Loved the daily maid service. Good WiFi. Previously we stayed at hotels in Wailea but considering all the amenities at Elua would definitely stay there again.

Miinukset: No privacy on the lanai. Air vents needed vacuuming. Otherwise it was perfect for our one week stay.

Plussat: Beautiful location. High standard of accommodation.

Miinukset: Having to leave.

Plussat: Location and views awesome

Miinukset: Intermittent air conditioner, lack of beach umbrella

Plussat: Excellent location, beautiful views, comfortable, well equiped and maintained. Would definitely stay there again and will recommend to friends.

Plussat: Great size room

Miinukset: Pool a bit dated