Koh Tao Hillside Resort

Air co and spot was beautiful

Staff did not speak English Breakfast was a complet lie, half of what was advertise was missing, instead we had a old piece of bread with an omelette, no other choice, the swimming pool was not usable cause it had green spot all over, at the restaurant they served us a martini which had horrible taste included the waiter tried it and admitted it instead he gave us a wine also disgusted that he charge us for 20 euros we could not even drink it. Very disappointed by the place, all looks great on picture but in real it’s not maintain and lack some friendly touch to make us feel good. Price is not worth the place at all.

The lady at reception was lovely to deal with and the views around the resort were fantastic.

1. The bed was like sleeping on concrete. 2. There was hardly any power in the shower. 3. The WiFi was TERRIBLE everywhere. 4. The bedlinen was stained & we actually found dirt in it on the last night. Putting this down to the fact that the bed linen & towels are laid out directly on exposed boulders around the resort as staff move between rooms cleaning. Not really acceptable as obviously anything could be crawling/falling on this surface. 5. Walls in the room had visible dirt on them where they were never washed down. 6. The food, while not awful, was far from satisfactory. I ordered a drink one night which arrived first with black specks floating in it. When I asked for a new one to be made up, it tasted like paint stripper, & I soon discovered more black specks floating in it so was forced to abandon this drink also. 7. While not a complaint, this is more of a warning, the resort is VERY difficult to get around. The hills are incredibly steep and we feared that many of the wooden steps were rotting. We are both in our mid twenties & reasonably fit but found getting around the resort challenging.

The pictures on booking

Dirty . No atmosphere . Cockroaches in the room . Pool super dirty . The whole resort needs a big update . Not worth any asked money

Nothing. We'll never come back to this hotel again. It is out of order

Hotel is out of order. Pool with brown water. No lounge to seat. Nails on the pool decking. Late pick up. We've been gassed in their truck so I puked in their truck. Truck has no catalyst and smoke is sent inside. We got bitten by a centipede, there are a lot of centipede in the hotel, nobody picked up the emergency number left by the reception. In 3 days nobody came to clean the room, we had the same towels and no soap left. Owner is not present, only 2-3 employees who don't seem to worry about anything. No internet in the rooms. 5 min of intense walk through stairs to go to the reception. Permanent noisy taxi boats next to the rooms from 7AM to 7PM. For the same price or cheaper, there are tens of hotels much better in Koh Tao.

- decent breakfast - luggage service - restaurant view

- not responding through booking app, thuss no shuttle service - only (bad) wifi in public areas - food and drinks massively overpriced - swimming pool area is neglected - outdated NOT WORTH THE MONEY!