Hotel Kaiser

The staff were incredibly friendly, helpfu, and generous. The breakfast buffet was AMAZING--one of the best buffets we've seen in 15+ years of travelling. There was a wonderful selection of breads, fresh fruit and fruit salad, yogurts, cheeses, ham, cereals...truly, something for everyone with excellent quality and variety.

The beds were very uncomfortable--very soft and flimsy pillows. It's a shame, because the room was otherwise fine--spotlessly clean, functional. But the beds made it really hard to sleep at night. For the location: outside the main center of the city and in an uninspiring part of town, but within just a few minutes of the metro stop, so it wasn't at all inconvenient or difficult to get into the city center very quickly.

the hotel is quiet, I had real home impression. Besides it's located only 3 tram stops from KolnMesse and tram trasfers are free for show time (fair ticket is necessary)

rooms are not supplied with home slippers and WiFi internet access

Quite friendly staff on reception, good breakfast offer

Noisy location, no net connection in rooms, small room with cheap furniture, small breakfast room. They did not accept credit cards, I had to pay by cash (230 EUR total for 2 nights). The worst hotel which I stayed in last 3 years.

Position , lowest rate for 4 star hotel .

Very poor outside view on Hotels entrance, dirty windows , dirty carpet, smell , arogant staff , effectiv trick about "4 star".

Good location (Koelnmesse), good parkingspace, good breakfast

The owners were very nice and the breakfast was exceptional. Fit for a king

no

Staff very friendly and helpful. Breakfast was an immense variety of choice and very nice. Car parking very secure.

The rooms need redecorating as they could do with an update.