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Plussat: "Same as the first flight."
Miinukset: "Same as the first flight."

Miinukset: "Foddd no gud"

Plussat: "Food was great, service was also amazing."
Miinukset: "The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable"

Plussat: "The crew were very professional"
Miinukset: "If Turkish Aiine can provide guest WiFi by the gate are while people are waiting"

Miinukset: "Outstanding airline either to IST or beyond!"

Plussat: "Crew are good ,seats were more than ok"
Miinukset: "Better seats and headphones to listen to the intertainmen system"

Plussat: "Everything with the airline was just fine. I’m overall very happy with the flight."
Miinukset: "The only thing that really made the flight not so pleasant were the really bad smelling passengers on board. People, please, take a shower before boarding on a passenger flight."

Plussat: "The crew were friendly and responsive"
Miinukset: "N/A"

Plussat: "The crew is friendly, efficient check in and boarding. Food is pretty good."
Miinukset: "Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet."

Plussat: "The service"
Miinukset: "No entertainment. Late boarding."

Miinukset: "the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax"

Miinukset: "Airport dirty Airport AC was hot seems they want to save money Seats uncomfortable Too many kids crying"

Miinukset: "Boarding took a longer time than normal"

Plussat: "Personal Travel bag"
Miinukset: "Delay"

Plussat: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Miinukset: "The leg room was a bit limited on long flight."

Plussat: "great food! competent crew. all efficient and good."
Miinukset: "an extra beverage service in the middle of the flight would be nice, but that's okay."

Plussat: "Polite and efficient crew"
Miinukset: "Crowded conditions. Passengers with too many carry-on items. Passengers removing shoes AND SOCKS for entire flight (unsanitary!). Dirty restrooms."

Plussat: "From beginning to end - it was a great flight. Food was exceptional as well as service."

Miinukset: "Everything very comfortable. Boarding process could be improved with specific directions for passengers in each row on whether to board at front or back, rather than all at once from buses. Very few announcements for boarding process."

Plussat: "The food and amenities were alright."
Miinukset: "It left late, the plane lost my friend's luggage for a day."

Plussat: "Will definitely fly Turkish Airlines again!"

Plussat: "Efficient crew"
Miinukset: "Food was mediocre"

Miinukset: "Worst flight I have ever been in. Horrible leg space. It was so uncomfortable."

Plussat: "The service was good"
Miinukset: "Didn't like the airplane. Bit old. Too long till boarding."

Plussat: "Just entertainment system and crew makes your life easier on aircraft."
Miinukset: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."

Plussat: "Food and beverage Entertainment"
Miinukset: "Waaaaay too hot on the plane. I was so uncomfortable as were serveral other people I spoke to on the plane"

Miinukset: "I wasn't given an option to ask for a vegan meal at any point in the booking process. When I asked for a vegan meal on the plane the crew said I should have asked for one ahead of time and did not have a vegan meal for me."

Miinukset: "It took 4 days to leave Arusha. I know there were other flight options on other airlines (e.g. Emirates) but Turkish wouldn't book us. I ended up eating the cost of a whole separate trip because I didn't get back until Saturday afternoon, despite communicating this multiple times to Turkish."

Miinukset: "you can't recline your seat a bit backwards to get a nap. booked luggage is treated with absolute contempt."

Plussat: "Service by the onboard crew was flawless. Food was excellent, and fully reclining seats in Business Class made a 13+ hour flight very comfortable."

Plussat: "Entertainment options were excellent for adults and ado. The crew were very accommodating"
Miinukset: "Screaming children and passengers that don't follow simple instructions or cue with respect"

Plussat: "Limitations to 20 kg when travelling"

Plussat: "Good service"
Miinukset: "They need better movies and music"

Plussat: "surpassed our expectation"

Miinukset: "Terrible food. I saw many others leave the food, only have bread and fruits. The same to me."

Plussat: "The speed in which the aircraft was boarded and the refreshments given quickly"
Miinukset: "The lack of order and last minute information not being given"

Miinukset: "We were an hour late boarding after a very long wait in the airport. We should have all gotten refunds or vouchers, or an apology."

Plussat: "Aircraft was new and clean, and the crew was both professional and friendly. The food was excellent and it was a surprise to be served a full lunch on a 2-hr flight in coach class. All in all a great experience."

Miinukset: "I have 4 lost baggages, didn't arrived Miami"

Plussat: "Boarding was tedious with like 6 checks of your passport but being safe is never a bad thing. No cost alcohol is always a plus and the food was good. Staff was super nice and accommodating."
Miinukset: "I intentionally chose an empty row but people kept shuffling. so many folks were standing blocking aisles. I think staff could do a better job to prevent that."

Plussat: "boarding was easy and fast and the crew was friendly"
Miinukset: "there were no personal TVs for inflight entertainment and the TVs were not spaced well enough to see clearly and easily."

Plussat: "Food and service was great. Got a bit sick on plane and staff was very helpful until I was better."
Miinukset: "nothing"

Miinukset: "Checked bag got ruined, servie was terrible"

Plussat: "I have flight in many airlines and was my first expeticence with turkish airlines and it really was excellent. Nice service good planes."
Miinukset: "Need to have more variety in the food and entertainment on board"

Miinukset: "they have no good service at all, no smile face at all. they treat customers like as if we are traveling for free. checking counter are all look like they have bad day, they are in a bad mood."

Plussat: "The food and entertainment system was excellent. The headphones were painful after a movie. But you can link personal headphones into the adapter which is providex."
Miinukset: "The airplane didn't seem as clean as expected. The crew was adequate but not around between the main meals."

Plussat: "The service was excellent. We actually got upgraded because my wife had status on United which was AWESOME."
Miinukset: "The interior of the planes seem a little outdated. The seats were cloth and had a slightly strange smell to them."

Miinukset: "The food caused food poisining"

Plussat: "I loved the flight attendants, they were super sweet to us, specially our daughter"
Miinukset: "There is not free wifi!"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Good enough."

Plussat: "Awfull!!"

Plussat: "Crew"
Miinukset: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Plussat: "On the first leg of flight - united, we were surprised by the stewardess' request. We have 2 small children. The stewardess asked the man to change the seat so we can have more room in the center seats. We are grateful for that otherwise it will be very uncomfortable long flight."
Miinukset: "I am hoping for games but didn't find chess or any other games on the Lufthansa flight. Please add that on the flight otherwise I will stuck watching the movies the rest of flight."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "I arranged assistance but nobody showed up."

Plussat: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Miinukset: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"

Miinukset: "Didn't like the fruit dish or the liverwurst type meat."

Miinukset: "See above. Going both ways..."

Plussat: "see above"
Miinukset: "see above"

Plussat: "food was good"
Miinukset: "the staff was very rude. my screen didn’t work on my 9 hour flight so i asked them about it and they said they would reset it then it still didn’t work so i asked again. then it still didn’t work so i asked again or if i could move to one of the open seats around me and the staff was so incredibly rude about it"

Plussat: "Crew was excellent."
Miinukset: "Lots of entertainment options but most were pretty dated and stale"

Plussat: "entertainment options were great"
Miinukset: "rushed from connecting flight and then had to go through passport security check point"

Plussat: "I enjoy that their planes have more space, the food is delicious, and their caring and kind attitudes all through the experience!"
Miinukset: "Nothing"

Plussat: "The Crew was very attentive und friendly! The flight was in time"
Miinukset: "Nothing"

Plussat: "Nothing!"

Plussat: "Easy boarding"
Miinukset: "Food"

Miinukset: "Three pieces of luggage two got to my destination two and a half days which means I had to purchase cloths to wear and personal items. The third piece of luggage was three and a half days late. Which is was are Christmas presents were delivered late afternoon. There wasn’t any compensation for the inconvenience of having to change of plans of staying around the house waiting for luggage when we paid for hotel rooms and we didn’t get a refund on our trip we couldn’t take. When we knew flights from Frankfurt to München ran daily. Very disappointed. Byron becker we flew from Florida Orlando fo Munich Germany and paid a high price for traveling. Also we were bumped three times fro, Frankfurt to. Much each time on standby. Very disappointed. Sorry but this is the truth."

Miinukset: "Boarding was a mess"

Miinukset: "Flight was cancelled."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "The crew was excellent. Attentive and respectful of people (which did notified on the Lufthansa leaving US for Munich). The crew has a tough job at all hours of the day, but passengers as clients are just people cramped for 8 hrs and trying to enjoy their time as well,and this crew from Munich to US seemed to get that."
Miinukset: "The seats in economy are extremely close (front to back) for short people leg room is fine, for general height (5'4" women; 5' 10" men) and above it is unhealthy for a 6 -8 hr flight."

Plussat: "row 34 bulkhead was good leg room (I am 6'4")"
Miinukset: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."

Plussat: "All of the above"
Miinukset: "We were delayed for two. Hours"

Miinukset: "Flight was delayed over an hour after we had boarded the plane. Sat at the gate the whole time. Crew started to pass out juice, water and coffee. You know when the coffee comes out, you aren't departing any time soon."

Plussat: "Food"
Miinukset: "Crew very rude unlikely Lufthansa"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Free refreshments. Funny cabin crew!"
Miinukset: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."

Plussat: "General quality and competence."
Miinukset: "I find the seats in Economy rather uncomfortable (Premium Economy is way better, but too expensive for me)."

Plussat: "my favorite airline"

Plussat: "Everything seemed to run smoothly."
Miinukset: "No issues this leg"

Miinukset: "Lufthansa does not honor frequent flyer statuses of any of their alliance partners in regards to seat upgrades. Being 6'4", the ability to upgrade to economy plus/premium is important on long-haul flights. Everything else about Lufthansa is excellent, but I will not book with Lufthansa for long flights anymore because of this. I'll stick with United from now on."

Plussat: "Good all around German quality"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "There service helping us with the boarding process was phenomenal!"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Plussat: "Smooth boarding and flight, fun snack (cakes on a plane!), relatively quick and easy."
Miinukset: "I can't think of anything to complain about for European commuter flights."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Entertainment options was great."
Miinukset: "Passenger in front had his seat reclined the whole time, even during meals. Crew said there was sufficient space that the passenger in front did not have to put their seat in the upright position during meals."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Enough leg room in economy class and feather pillows with cotton pillowcases made all the difference! They served lunch,dinner, and two snacks. Nice and clean bathrooms, very nice crew."
Miinukset: "I wish they had new movies, but overall, they offered a good entertainment."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Still loads of leg room in economy which is great for a tall person like myself."
Miinukset: "The food, dinner and breakfast from Johannesburg to Frankfurt was not very nice and not the usual good standard."

Plussat: "Plane was modern, entertainment was great. Food looked delicious, albeit not eatable comfortable seats"
Miinukset: "Some passenger kept FARTING the ENTIRE flight. I wasn't able to sleep, I wasn't able to eat, NOTHING. The flight was full so we were not able to switch seats. It was horrid. Also, airplane lacked air vents to blow air around. We were stuck. The person just kept unloading the most poisonous cloud every 15 minutes or so. When I say it was BAD, I really mean it."

Plussat: "It was good because I was placed in EconomyPlus"
Miinukset: "Was not able to check-in on line and I could not book my seat - so I was just assigned seating. Fortunately it worked and I got the window seat on the shorter flights and an aisle seat for the longer flight."

Miinukset: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Miinukset: "I missed my flight because my previous flight was delayed 2.5 hrs"

Plussat: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Miinukset: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Miinukset: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Plussat: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Miinukset: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Plussat: "Boarding was quick and we arrived on time."
Miinukset: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Plussat: "What to like? The rudness? The delays? Or the fights on board!!!"
Miinukset: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Plussat: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Miinukset: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Miinukset: "flight delayed by more than 1 hour"

Miinukset: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Plussat: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Miinukset: "I liked everything"

Plussat: "Clean enough"
Miinukset: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Plussat: "Flight Attendants very good"
Miinukset: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Miinukset: "The plane seemed very old, toilet in poor condition."

Miinukset: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Plussat: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Miinukset: "Serive to pay extra luggage very very slow"

Plussat: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Miinukset: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Miinukset: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Plussat: "Crew, polite and friendly"
Miinukset: "delay of more than 6 hours and incorrect information"

Plussat: "company gave out free drinks and snacks"

Plussat: "Easy to book on phone no problems getting boarding passes etc."
Miinukset: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Plussat: "On time ,clean aircraft..."
Miinukset: "Crew was very serious...a smile can make a difference....."

Plussat: "The flight went well."
Miinukset: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Miinukset: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Plussat: "The flight was punctual"
Miinukset: "I got charged twice for luggage and couldn't get a refund"

Miinukset: "Rude crew, not organised work , not enough space for legs"

Miinukset: "I had to make my own way home from Manchester.. plane diverted due weather."

Plussat: "The food they offer to purchase. Easy check in at the airport."
Miinukset: "Better seat pitch. I'm not a tall man, but the space is very small."

Plussat: "Leg room and reclining"
Miinukset: "Nothing"

Plussat: "On time , crew good... no complaints"

Plussat: "free breakfast great staff"

Plussat: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Miinukset: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Plussat: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Miinukset: "-"

Plussat: "nothing"
Miinukset: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Plussat: "I recomand to Everyone to use the airlines!!Very good quality"
Miinukset: "Nothing , was everything perfect!The stewardesses very nice"

Plussat: "Food"
Miinukset: "Space to sit, especially when seated in the middle"

Plussat: "Can't say that I liked anything at all."
Miinukset: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Plussat: "comfy seats and a breakfast thrown in !"
Miinukset: "not much"

Plussat: "Good price, comfortable seats, nuce food and candies"

Miinukset: "No online check-in. 1 hour waiting for nothing."

Plussat: "First time flying with them. Strongly recommended!"

Plussat: "Staff on board was friendly"
Miinukset: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Plussat: "The service was OK, we flew on time and the flight itself was pleasant."
Miinukset: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Plussat: "The crew is very good"

Plussat: "Seemed like a technical problem. The pilot wouldn't give up any information."
Miinukset: "Small seats with little legroom"

Plussat: "All was very efficient, food and drink a nice surprise"

Plussat: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Miinukset: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."

Plussat: "I liked the friendly crew, the fast boarding, the comfortable seating and space between seat rows and the fact that there were snacks and drinks provided during flight."
Miinukset: "no special dislikes"

Plussat: "Check in was crowded but it went very fast; Boarding was done on time; Flight was smooth; Despite the fact that the plane was rather old, it was clean and good smelling, toilets spotless to my surprise."
Miinukset: "Minor delay at arrival; If you do not arrive at airport for check in with 90 minutes before flight, you have a good chance to miss it... airport is crowded in the morning, even on Sunday."