Amity Beach Resort

Place has potential to be really good but was a huge let down

When we arrived they were not aware of our booking. We had to wait for a while for our room to be cleaned - not the biggest issue. They have a notice board saying ask for information on ferry trips but whenever we asked someone they said they didn’t know anything and told us to wait for another guy to come. We waited a long while for the guy to say he didn’t have any info on the ferry trips to other islands. If I’m honest the staff never smiled or showed a friendly face bar one cleaner. We got a really bad vibe from the staff. Like they didn’t want us there. In the room there was no safe or a fridge or kettle. A fridge is handy because the bar on site shuts at 8 and we normally eat late. There were so many bugs/flies in a bathroom. Every day when we returned to our room we spent a good 20 mins attempting to get rid of the insects so we did not get bitten a lot at night. But there were many gaps in the doors and windows so was very difficult. On the first morning we paid for breakfast but we had a trip booked for 7:30 and the breakfast started at 8 so we couldn’t eat. Not really the hotels fault. However on our last morning we both had eggs and ordered a side of French toast. When we checked out they took money away from our deposit and said they had to charge us extra for 2 pieces of French toast. I did not like this. We didn’t even eat breakfast the first day so this showed how petty they were. We left with our full deposit after the manager got annoyed. Online it says the hotel has a private beach front. However there was no private beach. The waves came up to the stairs supposedly leading to it so you couldn’t put deck chairs on the beach. They had 3 lounge chairs on top of the concrete but these were normally taken. In summary, the hotel needs to learn how to greet its guests and not just thing about making money. They should also show a bit of concern for things that you need help with. Samui island is a great place so show a bit of respect.

It was close to the beach, owner was friendly and easy going as was all the staff. Lovely massage facilities looking out to the sea.

Photos on booking.com did not reflect what I was given. Place was not as clean as it could have been