Grandis Hotel

Friendly staff, spacious rooms, nice view from pool

Nothing

Location was the deciding factor that made me choose this hotel. Situated adjacent to Suria Shopping Mall, it is really convenient to eat, shop and stroll around for trinkets.

Breakfast was really not up to the standard. Food was basically tasteless, like taken out from cans. Did not refill in time and we had to wait for enough food. Banquet staff should be trained well, some just stood there to greet but didn't direct us to a vacant table. The reception was better, ever helpful and all smiles.

Rooftop pool, helpful reception staff with great English

We like how clean and modern it was. The shower in our room was amazing. Aircon worked great and bed was comfortable. Very clean room. Great location, right next door to Suria Sabah shopping mall. Bed was huge, which worked well as myself, my husband and our 2 year old were all sharing! Staff were friendly and we even got a complimentary upgrade!

Parking isn’t well explained/advertised. Some of the staff didn’t fully understand English when we tried to call down for room service. Slightly overpriced especially for breakfast.