Kuta hotellit lähellä Bali Bombing Memorial

Plussat: Huonepalvelu oli pieni luxus lomaan, toimi hyvin.

Plussat: sijainti oli hyvä, henkilökunta oli ystävällistä spaassa hyvät hoidot

Miinukset: siivous huoneessa oli pintapuolista, aamupalalla ei ollut vaihtelua 4.kerroksen allasalueella vähän aurinkotuoleja

Plussat: Henkilökunta. Ja yleinen siisteys

Miinukset: Huone vilkkaan tien varrella. Parvekkeen ovea ei saanut kunnolla kiinni. Joten melu sitä suurempi. Raosta. Likainen parveke ei ole 4 yähden hotellussa. Lattiat ja tasot ; )

Plussat: The pools were small and felt closed in

Miinukset: The receptionist was a bit rude in telling that even though my receipt said breakfast was included for my 9yo daughter and myself, that it was only for me. Both my receipts stated breakfast was included as I booked for her and I. It didn't say it excluded my 9yo daughter. I wanted to leave after being mislead on the website and both receipts. It was only after I wanted to leave that a different lady came to see me saying my daughter was included to eat daily breakfast too. I will never stay nor recomment the Mercure Legian again after this experience as well as the toilet didn't work in my room and had to be fixed by staff twice.

Plussat: Love it great location too

Plussat: Location

Miinukset: Starting to look very run down and tired. Needs some work.

Plussat: We spent most of our time out of the hotel but mercure did what we wanted. Room was clean. Bed was comfy. Breakfast was fab. Staff was friendly and helpful!

Miinukset: Would have liked an opening window and lighting in the bedroom wasn’t great.

Plussat: The hotel was really clean and the staff were friendly

Plussat: Location was good, size of the suite was good, bathroom was lovely, towels were fluffy and white. Staff were lovely.

Miinukset: We stayed in an Executive Suite and expected more from the cleanliness of the bedding and linens. The pillows were disgusting and stank and the linens were yellow and stained. It was our first time staying at Mercure and quite frankly we have stayed at places for half the cost and been twice as happy. You would have to really twist my arm to get me to stay there again.

Plussat: Loved how close it was to everything and how friendly and helpful the staff were

Miinukset: The beds were a little too hard & would of been good to have a hanger to hang ur clothes in the room that doesn’t have a balcony so u can dry your clothes

Plussat: Breakfast was amazing

Miinukset: The fact that i paid for a room with breakfast included and was charged again for this at checkout own fault for not checking properly before i left because i havent had an answer back regarding this to email i sent

Miinukset: someone stole my sunglasses in the pool area nobody help me to find it

Plussat: Room with bath overlooking the pool was tidy and comfortable with a nice view. Staff were lovely and helpful. Common pool was clean, spacious and relaxing. Food is great. For the price it's amazing value.

Miinukset: Taps and sinks in the room need attention. Need the strength of a bear to operate the shower tap.

Plussat: We arrived after midnight, and were really tired and wanted to crash on bed immediately. However, up on lifting the comforter, we found multiple stains on the bed, including one blood stain. This was the most disgusting thing I have found in any hotel stay!

Plussat: Great breakfast Terrific location Great pool Nice rooms

Miinukset: Not enough umbrellas

Plussat: In room jacuzzi (mini pool)

Miinukset: Mosquitoes mosquitoes and more mosquitoes

Plussat: perfect！i like it, service is excellent, too.

Miinukset: nothing

Plussat: This hotel provides you in anything you need with the atmost service. The staff is super friendly and makes your stay pleasant. The breakfast is delightful and the hotel is central located, which makes it worth to walk around Legian and the beach. Our room with balcony was very worth relaxing. In one word: super!

Miinukset: Nothing.

Plussat: The staff was extremely friendly and helpful even when making my last minute requests.

Miinukset: Absolutely nothing everything was great!

Plussat: Everyone at the stones were so lovely & friendly & the hotel is breath taking when you walk into the front lobby & the rooms/views incredible!

Plussat: Poolside staff were friendly and awesome. So were all staff. Thank you.

Plussat: The place offers more internal amenities such pools, spa, restaurants. You don’t have to go out to have a good Jol or relaxation.

Miinukset: I felt racial discriminated by some of the staff and management, nothing much was actually done subsequent to my complaints. It was really disturbing for a five star hotel to have such poor service and management

Plussat: The hotel is conveniently located near the beach & mall. Room was spacious and breakfast spread was great. We loved the pool & Taboo for the children's activity. This is our 3rd visit to Hard Rock hotel.

Miinukset: Not easy to take metered taxi out of the hotel, frequently have to wait. hotel seems more keen to promote in house transport.

Plussat: • Staff friendly • Pool area kid friendly

Miinukset: • The service at the chillout pool was extremely slow, waited 35 minutes for a coffee ended up cancelling the order, way too long to wait. • Not enought coffee / sugar and cream in the rooms. • Pool closed too early

Plussat: Staff were friendly and could speak fairly good English

Miinukset: Sent a bag of clothes to laundry and didn’t receive everything back, I should of checked before leaving hotel but sadly I did not.

Plussat: Location...facilities

Miinukset: Pool was dirty and hot

Plussat: Most of the staff were friendly the beds and the pillows were comfortable, it’s good for a family visit for a few days.

Miinukset: Kicked out of gym by staff member for having child sitting in reception area of gym, hotel pool under construction, followed to our room for payment if iced coffee at breakfast buffet coffee should be free toilet absolutely stinks of dirty water and urine, had changed rooms for musty smell of air conditioner.

Plussat: The location was amazing and the facilities really added to a fun time. The staff was excellent. Really cool place to stay. The drink specials were great.

Miinukset: The advertisement shows the waterslides, but they are tiny in comparison to the picture. The food is very expensive too, in comparison to places in Bali.

Plussat: We had a wonderful stay at the Hardrock, it was so close to the beach and many other restaurants, but that really wasn't needed as the hotel restaurants were amazing. The kids had a blast in their kids room where they were able to play some video games while we where able to work. The staff was so friendly that it caught be off guard sometimes as everyone would say good morning or afternoon and ask how I was, no matter what they were doing. You felt very important being their. We went during the Corona Virus Situation and there was very minimal guests there but the way the staff was cleaning and the protection that they had set in place was amazing and i felt safe being there with my family.

Miinukset: A little more information about the upgrades, we were in a premium side so we were able to get into the chill pool and have other perks but i got stopped going into the vip lounge which i didn't even know existed.

Plussat: Location, clean comfy beds, great breakfast. Beach, food, shopping, and entertainment within a short walk

Miinukset: Too many people for my taste and a bit loud with all the music.

Plussat: The resorts pool area is amazing great rates for the day hire of cabanas they are very roomy with fans and power sockets for charging phones the kids had a ball with all the pool activities, waterslides and kids play area the staff are so friendly and helpful we also went and checked out the kids club which had so much to keep the kids entertained and the live bands were fantastic our kids loved staying up to watch them and sing along we will definitely be back soon

Plussat: The staff are always great here! So helpful and friendly!

Miinukset: Wifi was slow. So slow that some apps wouldn’t work at all. Ended up buying a SIM card to be able to use the internet on my phone.

Plussat: Location Service Atmosphere Décor / Good clean Rooms Food Pretty Much everything else

Miinukset: I have stayed here multiple times - No real negatives, although drink prices at centre stage bar are a little high to other places in Kuta

Miinukset: There are no drawers for clothes to store in room

Plussat: The staff were very accomodating.

Miinukset: I love the location of this hotel. This was the second time I stayed at Mercure Kuta, and both times I have had issues with my room. On my first stay the fridge was broken, and second time around my fridge and aircon was broken and I was forced to move rooms. Seems to be a running theme with this hotel. Also, the ladies put on reception at times have terrible English skills which is shocking when a hotel has a lot of English speaking guests. Breakfast quality was poor.

Plussat: The hospitality was great.

Miinukset: The wash basin in the room was clogging and took time for the water to drain

Plussat: The infinity pool is amazing, gives really cool view on the ocean and sunset! The breakfast has a very wide choice that will satisfy everyone - a lot of fruits, sweet bakery, veggies, fried eggs and pancakes, dif kinds of bacon (halal beef for muslim and pork on request), noodles, rice, soup, flakes. Coffee machine. The beach is just across the road. Few metres away to Starbucks, Mini-mart, McD, Hard rock cafe.

Plussat: Location is central, convenient walking distance to all essential amenities cafes, restaurants, shops & short stroll across the road to Kuta Beach. Staff are helpful and service with a smile.

Miinukset: Location & convenience comes at a price with Hard Rock Cafe directly next door can get bit noisy. I recommend a room with the balcony facing towards the lobby. Trying to remain positive, 1 more negative would be the safe deposit box wasn’t fitted to my shock horror was able to remove the entire safe.

Plussat: Room cleanliness was great, staff was friendly & chirpy too. Its location is near the Matahari streets, which has many shops & eating outlets & convenience stores. Superbly near Kuta Beach (just across the road), great for those who'd like to surf there.

Miinukset: It was (oddly) a bit of a wait for me to get checked in & checked out, there also didn't seem to be a queue system in place, more reliant on the staff remembering who came before who. No air-conditioning in the waiting area, which I guess is subjective because that's the way the lobby was designed. I thought my room would come w a bathtub but it didn't, which was a letdown seeing as I booked the room w the promise of a free upgrade. My room balcony was small (just nice for a solo traveler) but it faced the streets, would've appreciated a better balcony view.

Plussat: Location was excellent and across the street from the beach

Miinukset: Room was small with minimal facilities.

Plussat: Location

Miinukset: Room was so small, bad view to the lobby

Plussat: Accessible to the beach and all tourist hotspots

Miinukset: The laundry service burnt my jeans when ironing them. Then proceeded to decline my request to pay by card as it did not hit the minimum payment. They also declined my request to deduct the payment from my deposit. As an alternative they suggested I buy something from the mini bar (tho I did not want to) and then pay by card. Requested the hotel to book a reservation at a restaurant as I did not have a SIM card and the restaurants policy was mandatory reservation. But the hotel staff did not book a table tho I called and requested over 6 times in the span of 2 hours. Finally we had to go to the restaurant and pray they had an availability for a table (which they thankfully did as it was low season).

Plussat: The hotel was great! Rooms, facilities, staff and ocean views. Thei would absolute stay here again. The breakdown is amazing too.

Miinukset: It would have been nice to have a double of queen bed instead of two twins but it worked out.

Plussat: Good staffs..good proximity to anywhere...good night life area around..close to the kuta beach...the roof terrace was amazing.

Plussat: great location clean cental

Miinukset: noise of air con next door building

Plussat: Everything about this place was amazing. Staff was beyond helpful. Room was neat and clean, ready to be used. Convenient for shopping and lots of restaurants were nearby. Great customer service.

Plussat: Good location clean. Smallish rooms but for what we paid decent value.

Miinukset: Some dog barking

Plussat: Pool is great, hotel facilities and interior is nice. Central location with minimart and circle k across the road.

Miinukset: Nothing to do with the property itself but We stayed in room 308 and there must have been a laneway directly on the side of the property which had what sounded like 5-10 dogs. They would bark routinely in the evening and then in the morning at approximately 6am everyday without fail. Also restaurant food isint very nice.

Plussat: Great hotel with friendly helpful staff

Miinukset: The balcony was tiny and had no space to stand. Two people could not comfortably stand out on the balcony at the one time. Would not recommend if you are a smoker or enjoy a coffee or drink on the balcony