Kuta Lomakeskukset

Plussat: Breakfast was excellent ,location was super!!!

Miinukset: Concierge services are poor ,they should try and get the best rates for sight seeing tours instead they made a rip off making me pay INDR 990,000=00 for Tanah Lot temple visit, nearly a million for what was worth only 300,000=00 .This was in bad taste as the cab driver and the concierge were in collusion.

Plussat: Everything is amazingly perfect

Plussat: Everything and in particular the friendliness of the staff, courteous and professional

Miinukset: Nothing!

Plussat: Everything was excellent and we enjoyed staying in W bali. I will book again with them if i am in bali in the future

Miinukset: Nothing

Plussat: Third time staying at the W Bali & yet again we had an an amazing time. First class facilities, helpful staff & great dining. Shisha & Tunes at Woo bar for sunset is always the best part of the day.

Plussat: Staff was very polite, and service recovery was excellent when we had a small issue with maintenance. Staff Dino was extremely helpful. Room n bathroom were a very comfortable size.

Miinukset: Skylight was not working in our room.

Plussat: Room was amazing. Great vibe with music playing as well.

Plussat: Luxury hotel with great pool friendly staff and good facilities

Miinukset: Far away Awful wifi service Not knowledgeable concierge or staff about things outside of the hotel

Plussat: Everything - probably the best place that I have ever stayed - and the best customer service I have ever received

Miinukset: Nothing

Plussat: We loved the pool area and also the shisha area. The staff was very friendly and we had a great experience.

Miinukset: The breakfast was not what we expected.

Plussat: Amazing service from the staff, they couldn’t have done more for us. Outstanding breakfast with great selection. Loved the buy one get one free Margaritas at the pool bar every day. Would love to go back b

Miinukset: Beds were a little bit small and room was a bit cramped but it was what we paid for.

Plussat: What a unique resort! Everything and everybody is outstanding.

Plussat: The customer service was amazing. The location was excellent walking distance for good restaurants. The hotel is traditional Balinese. Very good hotel, would definitely recommend and stay again.

Plussat: Great relaxing place. Location was perfect. Nice ocean view pool. Keep traditional.

Miinukset: I understood they care about less plastic but at least must be correct toothbrush for basic amenity. We have to request.

Plussat: The staff are incredibly helpful and always there whenever you need something. The food is great and the beach is clean with a great view. It’s walking distance to cafes, restaurants and shopping.

Miinukset: -

Plussat: Perfect from start to finish, just a shame we were unable to stay longer. The most amazing hotel I've ever stayed in. Great location, accommodation, service. Thank you to all the staff for making our stay so pleasant.

Miinukset: Although the hotel does its best to keep mosquitos under control, if you're prone to bites, make sure you use repellant in the evening.

Plussat: Great location, away from the hustle of Seminyak's busy streets

Plussat: Absolutely fantastic hotel. To find any fault would be very difficult. The pool area was fantastic with comfortable loungers and excellent staff - water on demand etc - they could not do more for you. We loved sitting watching the sun set at the bar - the hotel has managed to prevent bars/stalls opening on the beach in front of the hotel (which many other hotels have not) so from the hotel you have an unobscured view of the sunset. It is priceless! A short walk along the beach takes you to various beach clubs and cafes, and you are under 10 minutes to all of the bars and restaurants in Seminyak town centre. Breakfast was great and you can go a la carte - adding breakfast to our room rate on booking was very expensive so being able to have something like avocado on toast from an a la carte menu was appreciated. We also took part in free yoga one morning and enjoyed the complimentary Balinese afternoon tea, which was often accompanied by music or dancers at 4pm! We are already discussing when we can return! Also just to note - the pool area is very quiet - I have stayed at hotels with music etc by the pool - so definitely more suited to families/couples rather than younger groups - there was one rowdy group at the bar one night and no one at the hotel appreciated it!

Miinukset: The property was so nice we were reluctant to leave it! Only slight negative is the cost to add breakfast at the time of booking which was overpriced - but luckily they had the a la carte option available (although you wouldn't know this at time of booking).

Plussat: Oberoi its one of the best hotels in the world, with a special concept where privacy, relaxation and luxury meet nicely. The staff are absolutely fantastic, professional, very attentive and always paying attention to the small details, what for us are very important and make us feel special.

Plussat: Great location, spacious grounds, lovely views of the sea and a wonderful pool area.

Miinukset: The rooms are a little dated and could do with a re-fresh.

Plussat: The best luxury hotel in Bali! Amazing set up along the beach, wonderful rooms even the standard ones, magnificent pool, all built with traditional material that make it look like a series of Balinese temples. The service is world class and I can’t see any area for improvement! We spend two days like in a dream.

Plussat: The rooms are spacious. Good breakfast.

Miinukset: At check in they said we settle the bill at the check out. However, on our second night our card was deactivated (could not enter the room anymore)- so we had to go back all The way to reception to activate. Next day same thing happened, again walk back to reception after a long day-and they said they blocked it because we “have not paid” (even though we already gave our credit card and at reception). The attitude of the receptionist was very disappointing, treated us as if we were planning to leave without paying.. Ruined the rest of the stay! Too bad for the nice rooms and facilities.. We also got given wrong info about hotel’s facilities and opening hours.

Plussat: The Property is in a great location on the beach and close to the Kuta shopping strip and restaurants.

Miinukset: Everything was fine but the bathrooms need to be updated

Plussat: The staff and property was excellent. The location is very convenient

Plussat: Cleanliness,swim up bar excellent,feed true fish ,fantastic views.

Miinukset: Quite a lot of private functions

Plussat: Wonderful location ,beautiful scenery .The staff it’s very kind and helpful .Amazing dinner and entertainment! One of the best Hotel in the area !!

Plussat: Very central location, yet still peaceful and away from the hubbub of the street. Great pool. Huge breakfast buffet.

Miinukset: Wifi is very intermittent

Plussat: Stayed many times and love it

Plussat: Big hotel Good location Money exchange in lobby

Miinukset: Breakfast Drink prices in hotel to high

Plussat: Pool

Miinukset: Nothing

Plussat: Great gardens and facilities at the resort

Miinukset: When I booked the discovery suite I asked for a beachfront room. Upon check in the staff tried to substitute with a garden view. After standing our ground they finally agreed to us staying in a beachfront suite but it took a long time to sort. I thought the suite lounge room was nice and modern but the bedroom and especially the bathrooms where very dated and dirty. The pool is large but very busy especially in the afternoon at the pool bar.

Plussat: Good bed and breakfast

Miinukset: The river is not clean

Plussat: Room was nice and the towels & sheets were clean & white

Miinukset: Breakfast was too basic, lack of imagination in preparation of the menu

Plussat: The people were really helpful with my stay. They asked if I was happy with the room, since my original room didn’t have a view at all. It was just a brick wall of the other building of the property. But then they were very kind enough to give me a room of the pool side. The breakfast buffet was great, you had so many choices to chose from and is prepared when you order. Water was complimentary. The staff were helpful to provide me with my breakfast early since I had a tour starting at 6:30am (since my breakfast was included in my stay). Food was available 24/7 - it will be delivered to you door within 15mins!

Miinukset: The properly is a bit of a walk from the main road. But you can be dropped off at the main road. The pool didn’t have enough chairs or seats to go around during the afternoon when it got busy. The shuttle was only running 4 times a day with only a drop off, therefore you would have to find your own way home. The bathroom had a bathtub but didn’t provide any bath salts or bath bombs - had to find some in Seminyak village. The spa was okay, expected more. Would probably head to another spa

Plussat: Really liked the rooftop restaurant and the dinner their. Food was good.

Miinukset: Since location of the hotel is a little far from main area would suggest more number of times for shuttle to go to market area. The timings it goes already are not good.

Plussat: Breakfast was standard amongst hotels offering both local and western breakfast. location was okay as I chose the hotel based on where I wanted to be.

Miinukset: the bathroom and towels! But I understand and accept that hotel was currently undergoing a changeover to the Marriott Courtyard.

Plussat: Room, staff, food

Miinukset: Drinks were expensive

Plussat: Staff were amazing!!!!

Miinukset: The noise early in the morning from the fields next to the Sheraton.

Plussat: Breakfast

Miinukset: Very dodgy set up with regard to food and beverage, overcharged at end of stay. Terrible location.

Plussat: The staff is very friendly and polite and the ambience is good

Miinukset: The hotel pool is rather small and the layout of the room is a bit strange. The Junior suite has no view. But it is comfortable and big

Plussat: I really didn’t enjoy my stay in Four Points Seminyak. The location & staff are great. However, the hotel is in a need of modernisation, it looks like they have purchased an old hotel and only modernised bits and pieces. The rooms are dull & the floor looks dirty (it’s clean but stained). Our first room was smelly and the hotel staff moved us straight away to one which was better but still dull. We were told that there is a project to upgrade the floors. I wouldn’t return to this hotel and think it is unfair of the owners to be charging people without warning them about the floor, not fair on the staff who have to deal with moany customers like me!

Plussat: We stayed in a vasanti suite, Room was nice with a good view . Staff were very helpful and rooftop and pool bars really good

Miinukset: A little far from eat st , rooms a bit tired and worn . System with prepaid room credit was a little annoying especially since any credit was not paid out on departure ( ours was about $150 in credit )

Plussat: Good service

Miinukset: Room dated

Plussat: The room we chose was a jacuzzi room. It was a huge room, and had a huge balcony too. Everything was perfect, the staff couldn’t do enough for you. The breakfast was excellent & the pool had a dj which was also brilliant!

Miinukset: Nothing.

Plussat: Kids activities was good

Miinukset: I thought it is real resort with good and private beach. beach that is safe for my baby playing but the beach was not good. Maybe should change the name in booking.com that it is not resort its hotel!!! And room need microwave. The facilities was old And its not like 5 star hotel . Maybe four star is more suits.

Plussat: Kids club staff are very friendly, helpful and kind. My kids like the slides. The breakfast is amazing especially the pancakes and cereal. The coffee doesn't make any difference, just a normal coffee but fair enough.

Miinukset: Seem the hotel a little bit run down. The toilet is not working properly. Shower lever keep falling off, bath tub not clean as it claimed.

Plussat: We loved our Lagoon Pool Room!! Loved the property and the services available.

Miinukset: My daughter was hurt, when an employee told her to run on the playground and chase the other kids. An employee asked if we wanted some ice cream, we said yes, he then told us we could buy it under the waterfall. The Same employee told me , maybe she’ll learn a lesson from her mouth being bashed in. I feel that was completely inappropriate, she didn’t do anything wrong and to imply she did, made me very upset. I’m stuck in Singapore with my daughter who has been sick and barely eaten anything since the accident. My daughter went to that park every day at the resort and was fine. The accident occurred because your employee told the children to run, in a completely un-safe area. No manager came to the seen either when my daughter was hurt. I wasn’t offered transportation to the hospital not even a meal or anything to make her more comfortable. I’m appreciative that you allowed us to stay after our check out time. But I didn’t feel taken care of at all, when my daughters mouth has been severely injured. Her gums are black, very swollen , teeth are loose, she’s in pain. I’m still over 24 hours out till I get home, with flight delays. So, not sure till she’ll get the proper medical attention. I wish someone would’ve made us feel like they were concerned with our little girl, getting hurt on the Dynasty Property.

Plussat: Everything was fantastic. We didn’t need the bigger room we paid extra for. Barely was there. Kids loved the kids club. Will definitely be back

Miinukset: Our toilet didn’t flush properly. But everything else was fantastic

Plussat: plenty for the kids too do. helpful and friendly staff

Miinukset: Room run down and in need of refurbishment. first family room was riddled with mould, given another room which was fine. was given the option for an upgrade for $30 per night. Just wasn’t what we expected for $280 + per night. average 4 star hotel at best.

Plussat: Everything, this place is awesome!! Uya Hendrason is a born entertainer.

Miinukset: Nothing

Plussat: Great facilities and entertainment. Close to Waterbom park.

Miinukset: Small rooms.

Plussat: Very friendly staff , showers were very good in the rooms , entertainment was good,

Miinukset: Didn't like kids running through the halls of the appartments late at night . Aircon had to be fixed 4 times we should of got an upgrade, we have been there 5 times and still couldn't get ground floor as walking can be a problem for us 60 plus years . Meals haven't changed since going there .Big steps into adults pool.

Plussat: Nice @ friendly

Miinukset: Nil

Plussat: Location staff Kids activities

Miinukset: Not much adult activity evening entertainment