Etsi halvat lennot: Kuwait Airways

Okay

Plussat: Good flat and comfortable bes and good food

Miinukset: No proper boarding procedure was followed... exchange of words between passengers and ground staff related to this.. too many passengers requesting for wheel chairs just to get priority boarding... most of them were healthy and some running while de planeing in kuwait.. Inflight crew even in business class seemed very robotic as if following instructions from someone. they dont have proper training or experience to make passengers feel at home compared to other airlines.

Miinukset: In businees class they served the welcome drink on a used glass which had a clear lip mark of someone on it. When pointed out, the crew apologized and said that could be from one of the cleaning staff.. but was the duty of the crew to inspect it before serving to the passengers.. no need to say more !

Miinukset: Treatment of the passengers: About 8 were overbooked, kiked out with no respect!!! Saying : you will go tomorrow simply!! I'm a dentist , had appointments for 2 days...they offered 200$!! I said i refuse; they said as you like ( but this is the only issue!!!). So i accepted.. I asked for a flight in the afternoon, they said there was no!!! After stayg 2hrs waitg, insistg, shoutg, begging,we end up with a flight pm!!

Service okay - didn't have the pre-arranged meal request, no gate

Miinukset: 1. Had ordered Hindu Vegetarian meal at the time of reservation. Didn't have this meal onboard. 2. Passengers were senior citizens. The connecting flights at Kuwait did not have gate access, but instead had to use stairs to get off and on to the plane.

Service okay - didn't have the pre-arranged meal request, no gate

Miinukset: 1. Had ordered Hindu Vegetarian meal at the time of reservation. Didn't have this meal onboard. 2. Passengers were senior citizens. The connecting flights at Kuwait did not have gate access, but instead had to use stairs to get off and on to the plane.