Etsi halvat lennot: Kuwait Airways

Plussat: Staff was cordial and helpful. Food was decent and seating was reasonably comfortable

Miinukset: Many features on entertainment system were non functional. Additionally, there was not enough variety and quantity as far as movie options were concerned

Miinukset: Food and service not good in flight

Miinukset: Crew was unfriendly

Miinukset: The staff was very rude and incorporative.

Plussat: Kuwait airline did not even responded to the food request.

Plussat: The flight got cancelled

Plussat: crew was not amazing at all. basic.

Miinukset: my luggage never arrived in Dhaka.

Plussat: crew is mediocre. i flew buisiness class and the crew did a basic job. Qatar and Emirates treat business class far better than Kuwait Airways does.

Miinukset: better service, care, follow up. kuwait airways also lost my luggage.

Plussat: I was happy that they didn't lose my luggage like they did on the way to Dhaka.

Miinukset: Service is consistently poor and flight attendants don't seem to be trained at the level of Qatar and Emirates.

Plussat: Kuwait Airways is steps behind Qatar and Emirates. The only thing i liked was the fact that business class was empty...but maybe there's a reason for that.

Miinukset: Service on Kuwait Airways is poor in business class I didn't feel like we were in business class or treated that way. The flight attendants seemed very rushed and not necessarily attentive to us likeQatar and Emirates does. Furthermore, my checked bag never made it to my final destination.

Plussat: The crew was excellent

Miinukset: Boarding delays, delayed departure.

Plussat: Hi, Everything fine except the reserved food option was not available. We specifically asked for Jain food and booked it via manage booking on kuwait airways website. We saw the confirmation but it was not provided.

Miinukset: Layover time for flight time to JFK from Kuwait is very short. It was chaotic and especially with kids.

Plussat: The seats in business class were great!

Miinukset: Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody.

Miinukset: Food should provide every 5 hrs

Plussat: Crew polite

Miinukset: Blankets rationed, crew guessed at food, announcements in any of many languages, blankets shortage. I could go on.

Miinukset: Uncomfortable seats on newer aircraft. Polite staff, but food sketchy (crew did not know what they were serving- How does Shepherd's Pie become Lasagna?), blankets were seemingly only given to couples, water rationed? and announcements were randomly given in Arabic, Thai, English, German. Et cetera

Plussat: Crew were great, seats were comfortable, Kuwait’s airport employees were really bad

Miinukset: Personal attitudes of airport services

Plussat: No

Miinukset: Customer service food n seat comfort

Plussat: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible

Plussat: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible

Ali and family

Plussat: To be honest nothing

Miinukset: Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings.

Flight delayed

Miinukset: Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel.

Plussat: Airport hotel was well organized, efficient with good food

Miinukset: Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P

Poor service

Miinukset: The hostess was rude when I asked a question. Took 2 hours to serve dinner and then didn't serve coffe or tea.

Miinukset: Delayed and missed a connecting flight. Had to buy a new ticket since earlier one was non refundable