Etsi halvat lennot: LATAM Airlines

Plussat: Nothing. It was a short flight with nothing special to mention.

Miinukset: The flight actually leaving on time and not half an hour late.

Miinukset: Don’t charge for seat selection. Every passenger deserves to choose their own comfort.

Miinukset: I traveled with LATAM from USA to Lima however from Lim to Cusco was terrible. I was told st check in that there were no more seats left on the flight. I was told it’s legal for them to sell more tickets than seats and there is nothing they could do but place me in the next available in flight ~4hrs

Plussat: nothing, it was awful

Miinukset: 4 hour delay for no reason, no vouchers for food or anything.

Plussat: Nothing

Miinukset: They force the passengers to tag our bagagge ourself and give wrong directions to do this. And they tried yo force you to pay to change sits.

Miinukset: They tried to charge more Money all the time. During the web check in, they give you the row where the sits are not able to decline. When you try to chance it, they pretend to charge extra fee

Terrible

Plussat: The worst flight in my life

Miinukset: Everything

Miinukset: suitcase came in torn, cut and did not want to compesate

Plussat: Nothing much, really.

Miinukset: Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund.

Miinukset: They lost one of my bags. Amateur and inefficient company. Avoid at all cost.

Plussat: The gate agent refused allow us to board..even though fully paid we were checked in and had boarding passes IN HAND..said there was a problem caused by kiwi sjd fid no honor our ticket. We missed 2 planes, had to find. A hotel in Mexico City and buy new tickets to get home. INSANE

Plussat: Forced me to check my carry on even though it was perfectly legal

Miinukset: Delay by an hour

Miinukset: Unorganized

Plussat: We were able to get to our destination safely without incident. Plenty of space for overhead baggage.

Miinukset: The boarding process was confusing, no announcements in English, so we didn’t understand what was happening. Land crew was great, but the flight crew passed over us for drinks, never came to pickup any trash. Seats were terrible, very uncomfortable for a 3.5 hour flight. Flight delayed 30 min. too.

Plussat: There was a blonde flight attendant who was extremely attractive which distracted from how hot the plane was during boarding and prior to take off since the air was not on.

Miinukset: Turn the air on before you start boarding the flight.

Plussat: Absolutely nothing Flight was overbooked

Miinukset: You can not overbook!!!!!!!

Plussat: The flight was very comfortable

Miinukset: The flight should be not delay.. I paid money for been late...45 dollars they don’t appreciate loyalty

Plussat: Crew

Miinukset: Everithing else

Plussat: Not much

Miinukset: Check in process was a nightmare. Staff was rude and unhelpful. Flight was delayed and staff mis-informed.

Miinukset: The flight was delayed and caused all sorts of problems and headaches. Had to book a new final destination and didn't even make it to my original final destination.

Miinukset: Cadeira dura

Plussat: Nothing

Miinukset: Not to overbook the flight

Nothing special

Plussat: I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?

Miinukset: The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!