Etsi halvat lennot: LATAM Airlines

Delate in the fly

Miinukset: My fly was delate for 2 hours reason from previous fly cancellation. They didn't notified me.

Plussat: the seat is roomer than United airline and American Airline. the crew is much younger than other airplane company. the food and service are good too.

CA -->BA

Plussat: Solid crew, clean planes, safe pilots. Exceptional staff support at LATAM check-in at LAX.

Miinukset: I arrived 3 hours early to my flight, which I had been notified that morning of a 2hr delay. Fortunately the woman who checked me in realized there was 1 seat available on the last flight that would get me to Lima in time for my connection flight (departing same time as my flight pre-delay). She personally got me to the front of the line, and ran with me just about to the gate, where I caught a shuttle to the plane. If she hadn't done so, and if I hadn't checked in so early, I would have been forced to stay in Lima 24hrs, despite buying a rightful seat and having reservations in Buenos Aires. It is appalling and unacceptable that y'all continue to overbook flights, causing incredible trouble, inconvenience and potential harm to your customers. For a service that costs so much, the only acceptable delays are weather and mechanically related. if it hadn't been for amazing staff immediately, I would've been furiously waiting in a city I didn't need or want to be in. Customer service will continue to grow your business or impede it negatively-- how y'all act is up to you. I appreciate how well I was taken care of by several kind individuals.

Plussat: A crew member did her best to resolve my problem

Miinukset: My seats designation were changed several times.

Nice trip

Plussat: Friendly crew Nice rate Very fast and friendly check in

Miinukset: Difficult to do web check-in Very expansive to make changes in the ticket

Plussat: The standard domestic flight, not a lot of room but not as cramped as it could have been. Speedy from the time we boarded to disembarking.