Etsi halvat lennot: Lao Airlines

Plussat: The complementary food and drinks were great. Staff were very friendly

Plussat: Short flight duration.

Miinukset: Would have liked to recline

Plussat: Crew great, seats comfortable

Plussat: Efficient and easy, good sandwich for only a two hour flight.

Plussat: Great leg room. On time and flight even arrived early.

Plussat: Help from ticketing crews was very helpful.

Miinukset: More smiles

Plussat: No carry-on fees, plenty of available seats.

Miinukset: Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers.

Plussat: Excellent flight

Its always great to fly with Laos Airline

Plussat: We like the service. It doesnt take long for boarding.

Plussat: Friend and excellent attention to detail.

Plussat: On time flight and decent snack for a short flight

Perfect flight

Plussat: Easy getting out of town and to the boarding gate.

Plussat: Great service

Miinukset: Delay for 3 hrs due Weather

Perfect

Plussat: It was perfect. Nothing lacking, nothing wrong. Except the meal that was served in a box contained no information in any language about the contents. I am a vegan but don't think I registered for a vegan meal so was not expecting one. However I looked at the sandwich and it appeared it might be free of meat or eggs or cheese but could not tell and it was not easy to get an answere.

Miinukset: I don’t think it is a problem of Laos airlines but Vientiane airport’s. The connection was awful. The airport officer took all transfer passenger’s airport to issue new boarding pass to Seoul. I will not do transfer in Vientiane any more.

Miinukset: Good service

Reliable and good service

Plussat: Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus. For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment. Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.

Enjoyed

Miinukset: Language was good. Staff friendly. All went well. Would use again

Fabulous

Plussat: The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.

Excellent

Plussat: Operated by Laos Airlines. On time arrival. Excellent service.

Plussat: It ran smoothly

Miinukset: Nothing

Quick flight from Luang Prabang to Chiang Mai

Plussat: Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.

Plussat: Nice employees

Really good and quick service. Much better service

Plussat: Flight was on time. Good snacks

On time flight and free checked luggage!

Plussat: -Free checked luggage. -Friendly staff -Flight arrived on time -Receiving checked luggage was swift

Miinukset: -the landing was really rough and a bit scary.

Plussat: Free in-flight snacks and beverages (including beer).

Friendly check in

Plussat: Security was nice, counter was nice, over all is good

Miinukset: Female flight attendance was rude. She did not act like she like her job. The attendance was not polite when she speak to the customers. I think they can learn one thing or two from international flight attendance.

Excellent Service

Plussat: Service Interior of Plane On Time!

Good flight. Well kept.

Plussat: Courteous staff.

Miinukset: late arrival.

Plussat: Professional courteous crew. On time.

excellent service, even better without delays

Plussat: Excellent food and very comfortable aircraft. The crew was very kind.

Miinukset: My flight from Luang Namtha to Vientiane was delayed by 2.5 hours(on the 2/10/2015). The most frustrating part was that the crew didn't inform us of what was going on.