Hotel Europa Basak Philippines

1) the ref was broken and we have to ask for replacement; 2) the double deck was noisy and disturbed the guests; 3) the aircon Unit was noisy and disturbed the guests; 4) theres a broken light; 5) theres a weak bulb Housekeeping need to

Housekeeping needs to do their work.

Checking out

Balcony was blocked off couldn’t get out on it .shower poor .room dark and dismal.no facilities for tea or coffee

Did they have breakfast ? I di'nt see that. Location is not good ,it is close to Grand Mall but the walk there is a challenge ,look up for motorbikes so they not run you down,the "sidewalk" is terrible of stonesand sand. But ok it is Phil :) That hotell really need be rebuild,its very used.

Nothing

we were not comfortable with the washrm and the aircon facilities. Aside from that, the additional charge for an early check in is disgusting. It's the only hotel that we have stayed that require such charges.