Etsi halvat lennot: Lauda

Plussat: Crew were good! Happy and cheerful

Miinukset: Seemingly late boarding meant a late take off

Cheap flight, terrible service

Plussat: Price was good

Miinukset: Marginally confusing online check in instructions. Gate attendant wasn’t helpful and tried to charge us 55 euro to check in. Everything is ala carte but I understood that when buying the ticket. Flight was more than 1 hr late. Gate attendant was rude and gave wrong information. Boarding process was not well managed. Made it to destination with bags.

I gor charged unnecessary check in fees

Plussat: The original price

Miinukset: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Plussat: The legroom on the plane was good. The canin crew very friendly and service good. Flight was generally very comfortable.

Miinukset: The flight was delayed for over an hour which was difficult as we I’d a connecting flight to catch.