Lethbridge hotellia

Plussat: The breakfast quality was better than most hotels of same grade. The fresh juices were really good. The omelette and crispy bacon strips were amazing too.

Miinukset: No onsite restaurant, bar, or cafe. But not a big deal of course as there were many good restaurants nearby.

Plussat: location and staff very friendly

Miinukset: breakfast options is limited

Plussat: The hotel was clean and fresh from top to bottom. The room was very nice with a lovely jacuzzi. The breakfast was tops! The BEST part was the staff. So friendly and helpful. Also there was a 24 hour free coffee and tea bar. Wow.

Miinukset: The pool was a little small

Plussat: The breakfast was better than expected. Staff were super accommodating why we requested a later checkout.

Miinukset: The coffee wasn't very good. Thougtht the hallways smelled a little funny almost like old smoke or something.

Plussat: The woman at the front desk was exceptional--she would do well training others in the industry. Breakfast was good

Miinukset: Due to the hotel location you may have to put up with some road and train noise.

Plussat: It was clean, had a decent breakfast and the staff was great

Miinukset: No

Plussat: I thought that the rating you gave this hotel was too low. I normally stay at the Fairmont hotels.

Plussat: Really large rooms

Miinukset: Chlorine to strong in pool area.

Plussat: We enjoyed the room and the quiet

Miinukset: Had trouble with housekeeping not keeping things stocked

Plussat: Very clean property. One of the best Hampton Inns that we have stayed at and we have stayed at quite a few. Very friendly staff when we arrived.

Miinukset: Nothing could’ve been better.

Plussat: Just very average

Miinukset: Intranet was down. Was told they were working on it. Then nothing all weekend. Asked about it when checking out, the girl seemed surprised. Just my opinion but if something isn't working your staff should be a lot more on the ball. Likely will not stay here again.

Plussat: Room was great - was quiet and to my great delight the mattress wasn't sunken with divots. Got an amazing nights sleep and for one of the first times on my vacation I didn't wake up with a sore back.

Miinukset: The room was great, staff was pleasant - if I had to be super picky I would have liked more fresh fruit for breakfast option. They had oranges and 1-2 apples but it would have been nice to have more variety or options. Wasn't a major issue as I got my breakfast somewhere else.

Plussat: Checkin and checkout went smoothly.

Miinukset: Was quite noisy. We stayed in the "Prime Minister Suite" and there was a lot of noise from the lobby area very early in the morning. Also the attempt at "full breakfast" means powdered eggs in a buffet pan and some cereal.

Plussat: Clean and comfortable!

Miinukset: Price was a little high.

Plussat: The jacuzzi, the breakfast smorg, the crickets at night

Miinukset: Nothing

Plussat: stayed in 1 bedroom suite which was nicely appointed. staff was friendly and helpful.

Miinukset: In room coffee wasn't the best I've ever had.

Plussat: Nice staff.

Plussat: The breakfast was not fancy, but sufficient for a hotel stay. The courtyard really does add a getaway feel, and a lovely place for families. The bed was comfortable, and the cleaning staff pleasant.

Plussat: Awesome front desk staff and the restaurant staff was excellent. The food was also very good

Plussat: love all of it now our go to when in lethbridge

Miinukset: nothing

Plussat: The beds were comfortable, have had better breakfasts at lower end hotels especially as you only get 2 complimentary breakfast and have to pay for any others in your family.

Miinukset: We were booked ahead of time, 2 adults, 2 teens. There were only 2 facecloths, 2 coffee cups, 3 glasses in the room. The coffee maker had used coffee filter in it. There was no remote for the TV in the room we called down and waited, no one came up to bring us one, so had to go to the front desk to get it, as they were very busy and didn't have the time to bring it up to us. Small things that annoy when you have been travelling and are looking to relax in your room.

Plussat: Location

Miinukset: Under renovation

Plussat: The restaurant was good.

Miinukset: The lighting in the room was not optimal. For example, there was virtually no light in the entrance/closet area and where the luggage holder had to be placed.

Miinukset: Remodeling underway, once new room doors are installed, hopefully there will be less noise from the hallway. Facility attracts families, and traveling sports teams. We had bit of an issue one night, but once everyone settled down, it was fine.

Plussat: Proximity to the university

Miinukset: The lay out of the entire hotel

Plussat: The room had been renovated and was very nice . Decor was great ! And shower was great also

Miinukset: The pool and hot tub looked low in water so wasn't very inviting

Plussat: Good service at front desk.

Miinukset: Power was out, no breakfast. Nothing you can do about that though.

Plussat: It was nice having a lounge and a restaurant available. The room was clean and well kept. Overall, very nice.

Miinukset: The room we were in didn't have a microwave or a fridge which would have been more convenient.

Plussat: Atrium, location, ameneties

Miinukset: Room had filthy stained carpets, sofa showed its age. Awoke in night with bites on my feet and hands and still treating the side effects. will not recommend this hotel

Plussat: Brandy the front desk person was very helpful

Plussat: The front desk was as good as you can get

Miinukset: The decor is the worst

Plussat: Nice room, comfy beds, pillows, huge modern shower. Pool and hot tub were large, oversized windows let in lots of natural light in pool area.

Miinukset: Hotel was busy over weekend, but little staff. Bkfst items gone by 9 am, not noticed by staff until 9:30, not replenished because they said there was only 30 min left. 1 waffle maker so long lines. Not enough tables because bksft closed 10 am even on Sat.

Plussat: Great buffet breakfast

Miinukset: The sheets were 'rumpled'...lie they had sat in the dryer too long, and they 'gathered' on the mattress. Perhaps a different brand?

Miinukset: Very modern. Friendly staff, enjoyed the continental breakfast & pub across the parking lot!

Plussat: I left some luggage behind and the staff was very helpful to return it to me.

Plussat: I'm a vegetarian so didn't really eat the breakfast - they did have fresh fruit which was a bonus. Location was good - close to the major highways so getting in and out of town was easy.

Miinukset: Not any restaurants close by - need to drive further into town to find a place to eat unless you like to eat at a casino. Was very disappointed in the mattress - lumpy in dire need of being flipped or changed out, woke with a very sore back.

Plussat: Pool and breakfast

Miinukset: Fire alarm that kept going off

Plussat: Nice hotel, good location (right near the major highway), very nice and clean rooms. Staff were very friendly and helpful.

Miinukset: Wish the pool was open 24hrs. Other than that I had no issues with the property.

Plussat: Breakfast was good, pool was warm

Miinukset: Coffee and tea in evening could have been warm. Nice to have a hot cup of tea or coffee from lobby when you arrive

Plussat: Staff were wonderful, pool was very nice and hot tub was relaxing after long drive. Would stay again :)

Plussat: I would not recommend the breakfast. Pre microwave food Tim Horton is just down the street

Miinukset: The bed are hard

Miinukset: Better comforters are needed

Plussat: Clean, comfortable, conveniently located. Good but basic breakfast.

Plussat: It was in a good location to where we had to go.

Miinukset: No

Plussat: comfortable bed and pillows, clean.

Miinukset: the tv channels are in need of work. Many are on the tv but not available to watch.

Plussat: Beds were ok... room carpet was dirty when we arrived room stank like wet dog....

Miinukset: Drunk native people fighting and screaming at eachother in the hallways.... giving a police report for being on the same floor...

Plussat: I've stayed here before and really like the hotel. It is close to where I need to be and its quiet

Miinukset: There was only one pouch of regular coffee in the. The other was decaf which we don’t drink. Would have been nice to have more coffee

Plussat: Staff was very helpful.

Plussat: a very nice small hotel, with indoor pool and spa with great hours 6:00 am - 11:00 pm. Free breakfast very nice. fantastic location close to everything from Walmart to Costco to Tim Hortons. easy access both in and out off a busy street.

Miinukset: no

Plussat: Delicious, very good!

Miinukset: The hot tub wasn't working the first day we stayed there.

Plussat: White linens, comfy clean bed. Liked 12 oclock checkout time Sunday.

Miinukset: No

Plussat: Location

Plussat: I'm very empress about cleaness of bed. Super clean for me!!!!!

Miinukset: While we sleeping, room heater was so loud....

Plussat: Price

Miinukset: A bit run down

Plussat: It was close to our venue and restaurants, the room was clean, the staff was friendly, and they loved our dogs. The pet fee was only $10 for our whole stay and the breakfast was quite tasty.

Miinukset: The door in our room didn’t always lock and when we arrived in our room, it smelled like cigarette smoke. They did use a smoke-buster which got rid of the problem, mostly.

Miinukset: Yes the tv was small and low hanging on the wall and did not swivel there for it was hard to see and it was an was an older tv not a very good picture.

Miinukset: Bed was hard and lumpy. Flat pillows

Plussat: Friendly staff good breakfast

Plussat: Good breakfast but eggs seriously overcooked.

Miinukset: The not welcome sign as a person. I like walking in after a long day on the road to find a biker on the front desk looking at a computer and completely ignoring me who obviously has no training in the hospitality business. Finally when he did look up there was no welcome just a question. “Do you have a booking with us” ??? Anyway bummer check in. Checking out, the hotel was empty so I asked for 12 o’clock checkout and was begrudgingly given an extra half hour. I just come away thinking that this hotel is not interested in the customer it’s interest is in convenience to itself.

Plussat: Good location good staff

Miinukset: Dirty toilet

Plussat: The food in the area was good.

Miinukset: It's very dirty, everything was covered in dust,the bed skirt had gross stains, the shower looked like it hadn't been cleaned, there was something gross like milk all over a door, plus the bed was like sleeping on a rock. Very unpleasant.

Plussat: The staff were very friendly and accomodating. They offered preferred parking knowing that the two weeding receptions on site would use all the free parking. The pool area was clean and in great shape.

Miinukset: I did not check too closely when reserving and got two double beds. I thought Queen was a standard. My fault but seriously queen or bigger beds guys. Also this location has no convenience store. I had to get directions to another location to buy deodorant.

Plussat: The room felt cozy, but on a little on the small size. Good for 2 people.

Miinukset: Rooms were a bit too warm. Had to use the air conditioner when it was -21 out..

Plussat: Clean and comfortable. Excellent staff at desk and in restaurant. Good food value for the money. Good security. Quiet interruptions. Have a nice day.

Miinukset: Too much wind.

Plussat: We bought breakfast at fireside lounge- it was great! Food was good, service was excellent. Room at Coast was a good size for a family, clean.

Miinukset: Room too hot. Could not control the heat.

Plussat: Very beautiful and nicely decorated for Christmas

Miinukset: Bathroom was dirty. Had to request to have it cleaned. Garbage behind the nightstand

Plussat: Staff were really welcoming. Lovatpon great. Clean comfy just too hot

Miinukset: Staff and room was nice. But the room was really hot and the device to cool the room really loud so I turned it off Slept on top of the bed

Plussat: Everything

Miinukset: It was all good

Plussat: Value for the money .

Miinukset: Breakfast wasn’t great . Very limited options

Plussat: The breakfast staff was amazing and friendly.

Miinukset: Our room was filthy and walking around to our room reminded me of a dormitory because you could literally hear people breathing too loudly through their door. We needed to use the business center and had to wait for a staff member to get off her phone in there, then we had to use the bathroom and had to wait for staff to get done in there, and then we tried to go up to our room via the ONE OLD elevator and had to wait for staff to finish vacuuming and stopping on every floor. Then we rolled our suitcases out and there were multiple piles of dog feces...like land mines, along the side of our vehicle.

Plussat: Quite and clean. Enjoyed our stay

Plussat: The staff was very friendly and helpful. The beds were comfortable.

Miinukset: Was surprised the breakfast didn't have any type of potato.

Plussat: The staff were polite and the room was a reasonable price.

Miinukset: The hotel was old and needs work. The carpets are worn, the furniture is in poor shape, and the lobby has an odd smell.

Miinukset: bathroom sink was plunged all through our 2 nights there. Smells in the room. We had to ho buy a spray and also disinfected spray. I wiped and clean the tv stand, table and chairs. The microwave and the small fridge. It was dusty and dirty.

Plussat: The staff, cleanliness, and food were great!

Miinukset: The beds were extremely firm and hurt my back and hips.

Plussat: Breakfast included was quite good

Miinukset: Overly warm room which couldn't be adjusted functionally

Plussat: Great hotel, staff was friendly and accommodating. Loved the rooms and the continental breakfast.

Plussat: Only a few rooms on each floor. Had decent breakfast.

Plussat: The location has a lot of retailers around so a wide variety of food is available, plus shopping for any items you need for your trip. All of the staff is super friendly and the rooms are always very clean.

Plussat: The room was very clean and the bed was comfortable. It has plug ins for your car in the winter. Basic accommodations for a fair price. The staff was excellent and very informative for surrounding restaurants and entertainment.

Plussat: Friendly staff, easy accommodating, very clean and great location!

Plussat: The pool was really nice my kids loved it and the temperature of the pool was just right not freezing cold like some

Miinukset: Was a little disappointed. We never received coupons for breakfast my parents stayed to and got a cheaper room plus included breakfast coupons.

Plussat: The place was quiet. The beds comfortable. I got a deal on it.

Miinukset: The window of the lobby was dirty as I came in. That is the first thing you see when you get in.

Miinukset: HOUSEKEEPING WAS LAX WITH LITTLE AND NO EXTRA TOILET PAPER IN THE ROOM. THE TV DID NOT WORK. IT TOOK OVER AN HOUR FOR ANY RESPONSE.THEY FINALLY HAD TO REPLACE THE TV. AUTOMATIC ENTRANCE DOOR DID NOT WORK. THE RECEPTIONIST IGNORED US ALTHOUGH SHE COULD SEE

Plussat: The location was good.

Miinukset: The room had a strong chlorine smell as it faced the pool but on the 3rd floor. I woke up in the middle of the night to a flapping sound but didn't find the source until morning.

Plussat: .

Miinukset: Didn't like all the hidden fees that were put on multiple times for one room/one night.

Plussat: It was a place to rest.

Miinukset: No included breakfasts

Plussat: Hotel was clean and comfortable. Staff were very friendly. Really appreciated that Tony Romas was attached to the hotel.

Miinukset: No window to the outside. Window over looked the indoor pool area. Tv was too small.

Plussat: Best pool in Lethbridge!!

Miinukset: No breakfast

Plussat: water park with life guards

Miinukset: seemed a little run down and lesser quality for the price paid (e.g. tiny toilet, not suitable for adult male over 200 lbs). I guess we're paying for the water park after all.

Plussat: The staff were very nice and helpful. We arrived very late at night. They were expecting us and offered late checkout so we could rest and enjoy the swimming pool in the morning.

Miinukset: Nothing. We will happily stay here again if we get the chance.

Plussat: The pool and location. They brought two cribs to our room.

Miinukset: No.

Plussat: Location and price

Miinukset: The room was pretty old - could use updating

Plussat: Location

Miinukset: Hair on floor next to tub. Bed was very uncomfortable. Very old hotel..needs updated very badly. If I had known what hotel it was b4 booking I would Not have gone there. Not happy with this type of booking...I will clearly not book a hotel this way again.

Plussat: Mike was a great host and very accommodating... Thanks for all the help Mike..

Plussat: Location & breakfast

Miinukset: No elevator & key card was hard to use on door

Plussat: breakfast was ok, coffee was great.

Miinukset: the black mold in the bathroom was unpleasant!!!!

Plussat: This hotel was a great price and the hotel staff were extremely friendly and accommodating.

Miinukset: The beds should have proper mattress covers, especially a cover that prevents beg bugs. Also the beds were not comfy and the blankets were thin.

Plussat: The night staff was very friendly and did a great job with customer service.

Plussat: Great staff. Mike and his crew were very helpful.

Plussat: Location

Miinukset: Breakfast was terrible. Really old

Plussat: Mike checked me in, and out again in the morning- very congenial, knowledgeable of the area and helpful. I'll stay again!

Miinukset: Need to upgrade the door locks, but other than that, all seemed good.

Plussat: Price

Miinukset: Room smelled like there had been fire previously. Smoky, but not cigarette smoke. There were blood spots on one of our towels. It was unwashed. Another towel had a black stain. Breakfast was ok. Staff were indifferent

Plussat: Mike was awesome to deal at front desk. Bed was comfortable, clean room, good breakfast and good price

Plussat: Good breakfast good selection of hot and cold choices. The staff is friendly and helpful. We now use this location as our place to stay when in Lethbridge.

Miinukset: N/A

Miinukset: spend a bit more time on cleaning detail

Plussat: Preset, the morning desk clerk was excellent!!!

Plussat: The room was clean and quiet. Staff very nice

Miinukset: The breakfast... the first morning I can down for breakfast at 7am. There was NOTHING left . I had to wait for eggs AND coffee for about 15 mins.. there were some homeless ppl that managed to get in the breakfast room and ate everything. This was VERY uncomfortable for me . The second morning I had to wait on coffee again. I was in town for a conference so didnt have the time to wait around . I ended up going elsewhere to eat

Plussat: Great value for your money. Clean rooms, all amenities and super friendly staff. Great place to stay for a night in Lethbridge. Hotel is located on the main drive through Lethbridge so everything is very close by. Highly recommend.

Miinukset: There was a persistent tapping noise in our room. It seemed to be coming from the bathroom. Might have been an air vent flapping in the wind.

Plussat: Staff was super courteous

Plussat: The heated bathroom floor was a very nice addition to the room. The staff was very friendly and accommodating.

Plussat: Nice little suite.

Miinukset: A few long black hairs in linen, bed was a little hard, small candy wrappers on floor and water hammer when sink was on low flow.

Plussat: We really liked the manager at the front desk very helpful.

Miinukset: The room coul have used more pillows and an extra blanket.

Plussat: Nice and Quiet. Working nights and sleeping days, it was great to not be disturbed.

Plussat: Nothing

Miinukset: They are rude people.

Miinukset: The Wifi is tottaly unrelable, IF, you can get online at all!

Plussat: The motel part needs updating. Staff was great. Very close to main building. Good value for an overnite stay. Good proximity to shopping.

Miinukset: Motel part a bit outdated.

Plussat: Great location. Surprisingly quiet. Good value for money. Older bathroom but good water pressure. Easily able to get a late check out time.

Miinukset: Had a bit of a smell. Stripped the sheets and the mattress was pretty dirty but sheets were clean anyway

Plussat: The room once we found the motel was fine, a bit dated but clean & comfortable. Very difficult to find as the motel is actually part of the Ramada next door & signage to find check-in is not obvious. Actually had 3 other people ask where check-in was as we were carrying our bags into the room.

Miinukset: Desperately needs much better signage where to find the check-in!

Plussat: Clean.roomy and quiet homey

Miinukset: The motel was only supposed to be $55, they charged me $85

Plussat: The receptionists both coming and going were extremely nice

Plussat: Updated, clean, good bed, great breakfast,cheerful staff.

Miinukset: Not really.

Plussat: Good selection attractively presented.

Miinukset: No complaints

Plussat: Being able to park out front of our unit

Miinukset: Needed a floor mat in unit to absorb wet snowy boots

Plussat: It was clean and comfortable and fairly well maintained. the cleanliness was good, except for the left over bar of soap in the shower from the previous guest. The beds were comfortable and clean.

Miinukset: A more through check of the bathroom after guests depart.

Plussat: Liked not having carpeted floors. Feels cleaner that way. Simple but comfortable.

Miinukset: Bathroom too small & needs update

Miinukset: Super Clean motel. Simple and cheap. Would stay here again.

Plussat: Location was central and easy to find.

Miinukset: Heating/cooling system didn’t function properly. Small rooms

Plussat: Easy going the staff is

Miinukset: None

Plussat: Comfortable and clean room. Staff friendly. Good location.

Miinukset: Included breakfast was very basic.

Plussat: Love the no charge for pets!

Miinukset: Bed was very uncomfortable.

Plussat: Breakfast was minimal but good. Location is great, not far from major stores and facilities. Bed was comfortable, facilities seemed new and fresh. Fridge and microwave in room.

Miinukset: Didn't like that my room was on the back side, with access via alley. Also there are concrete dividers every 2 parking spaces. It made it tricky to park. Fridge did not have a freezer section. No coffeemaker in the room. Coffee was available, but in the office/breakfast room.

Miinukset: Mike the manager was racist, he made fun of my last name! He was laughing saying I have a weird last name!!!!!!!! I don't know why he did that! I might have a different ski color, different last name or religion! But I am still a human! And you can not make fun of people's last names, or styles or anything! This was the worse experience I ever had! Very very very bad! I will not stay at this hotel anymore! I don't recommend it at all! Dakota, tried to be helpful and she did what she could! That's not enough tho! I appreciate that, however, this is a discrimination act! Against the code of conduct and ethics, and the Canadian constitution! Even aliens will be treated better than this!

Plussat: The staff I interacted with were very friendly. The room was clean and well stocked. The bed was very comfortable.

Miinukset: Did not have a free breakfast.

Plussat: Nothing as we didnt get even a chance to experience a stay thumbs down

Miinukset: The lady at the front desk was rude and not helpful at all she wouldn't even give me a chance to use my mothers credit card for our stay as my mother would have called it in no problem we had a dental surgery for our little 3year old plus we had our 81 year old elder grandma in the middle of a snowstorm we traveled from outta town to be here early after we had a bad experience we decided to try best western plus which was beyond helpful a lady named joan from best western went above and beyond to meet our needs

Plussat: Hotel was very nice overall. Rooms were clean and spacious. We had an issue with our tv, and staff were quick to rectify. Staff were helpful and friendly. Was a very nice stay.

Plussat: Clean comfortable rooms

Miinukset: Location, and bar service:(((

Plussat: Location, and Dennys in the same building.

Miinukset: No

Miinukset: The king size bed  was old and lumpy. Saturday night traffic was noisy to 2: 30 am

Plussat: Location. Bus stops immediately at back entrance & across the street on Mayor Magrath Dr. The King size bed. Red Arrow pickup at this location. Lobby needs an update badly, no comfort zone for guests to relax. Denny's Restaurant looks tired and worn out.

Miinukset: Hated that there was only one elevator working, esp. for the size of the hotel & the # of guests coming and going. Would not stay at this hotel again if there is only one working elevator. Elevator was always crowded up and down. I was on the 9th floor.

Miinukset: It was expensive.

Plussat: N/A

Miinukset: Noisy, a/c loud, tv cable connection broken so snowy reception, WiFi sketchy, flies and eye mask found at head of bed.

Plussat: everything

Miinukset: room was too hot

Plussat: Staff tried hard to make it a great stay, lady serving breakfast was extra nice to everyone.

Miinukset: Paid extra to stay here for the 'business center' as I needed to do some printing. Didn't work, my impression computer and printer have been down for some time.

Plussat: very good

Plussat: very good continental breakfast

Plussat: pet friendly

Miinukset: having to go outside to get to the breakfast room

Plussat: We got upgraded to a king room. Good price. Great breakfast. Will definitely return.

Plussat: Quality of the beds and general cleanliness

Plussat: Price

Miinukset: Room wasn't cleaned during my stay

Plussat: It was all adequate.

Miinukset: The water temperature in the shower was next to impossible to control one morning and fine the next morning.

Plussat: The staff was amazing & the lobby & breakfast area was clean, well stocked & welcoming.

Miinukset: My tub was filthy along with a big smear of some type of grime on the edge that I wiped off myself. I put down a towel in the tub before I showered. There was a hole punched in the wall by the door & window. The bed was the most uncomfortable bed I have ever slept in. Overall, you get what you pay for. I will spend a little more next time to be more comfortable.

Plussat: Parking in front of the room.

Miinukset: The person at the front desk attitude is the worst I have ever experienced while checking into a motel. I was told there's a $50.00 security deposit on my prepaid room and asked if I could give cash or my debit card. I was told no, and she refused to refund my room. I asked her to try my credit card and she said it went through. When I went online and checked my credit card the $50.00 security deposit turned into $161.28. She overcharged my credit card by $111.28 and refused to give me a receipt for my deposit and refused to refund my deposit at that time. I am still at the motel and I better get 100% of my deposit when I check out today.

Plussat: well-designed facilitu, doors frm room to inside and outside, breakfast and in large room.

Miinukset: nnno